NORTHERN DUTCHESS HOSPITAL - RHINEBECK, NY

Submitted by:C Roberts, AA Quality
HOSPITAL MAIN PHONE NUMBER is 845.876.3001 (NOT 845.871.3391) Please correct this information on your website. Thank you

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Addresss:
6511 SPRINGBROOK AVENUE
RHINEBECK, NY, 12572
Phone (make sure to verify first before calling): (845) 871-3391

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Rehabilitation Units

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 16.51
Registered Professional Nurses : 80.25
Other Salaried Personnel : 211.50
Dieticians : 2.00
Occupational Therapists : 1.75
Physical Therapists : 4.50
Registered Pharmacists : 2.75
Respiratory Therapists : 3.75
Medical Social Workers : 1.00

Number Of Beds
Total: 68
Total Certified: 68
Rehabilitation Unit Beds: 10

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Burn Care Unit Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

9.000%
New York:

11.437%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.295%
State:

0.112%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.017%
New York:

0.030%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

8.800%
New York:

5.961%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

93.0%
State:

99.0%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
New York:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

94.8%
Percent of Patients Given Discharge Instructions
This Hospital:

85.0%
New York:

92.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
State:

93.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

100.0%
New York:

95.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

88.0%
New York:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

98.0%
New York:

94.8%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

96.0%
State:

90.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

96.0%
State:

94.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
New York:

97.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
State:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
New York:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

98.0%
State:

97.2%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
State:

98.1%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
New York:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

96.0%
State:

92.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

95.0%
State:

95.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

98.0%
State:

94.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

96.0%
New York:

94.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
New York:

99.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

13.8%
New York:

14.3%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.8%
New York:

11.0%
30-Day Mortality Rates from Pneumonia
Here:

10.9%
State:

11.6%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.5%
New York:

20.9%
30-Day Readmission Rates from Heart Failure
Here:

24.9%
New York:

26.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

19.6%
New York:

19.8%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Atherosclerosis without Major Complications
Average Covered Charges
Here:

$10,434
New York:

$15,244
Average Total Payments
Here:

$3,896
State:

$5,248
Number of discharges: 12
This Hospital:

1.76%
State:

0.63%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$25,998
New York:

$34,476
Average Total Payments
This Hospital:

$8,245
State:

$11,180
Number of discharges: 11
Here:

1.62%
New York:

0.84%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$23,040
New York:

$21,478
Average Total Payments
This Hospital:

$5,649
New York:

$7,326
Number of discharges: 18
This Hospital:

2.65%
New York:

2.35%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$22,734
State:

$23,013
Average Total Payments
This Hospital:

$6,463
New York:

$8,087
Number of discharges: 13
Here:

1.91%
State:

1.94%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$28,201
State:

$30,592
Average Total Payments
Here:

$7,927
State:

$10,182
Number of discharges: 22
Here:

3.24%
State:

1.87%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$22,840
New York:

$28,514
Average Total Payments
Here:

$6,248
New York:

$9,062
Number of discharges: 17
Here:

2.50%
State:

0.71%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$23,572
State:

$18,668
Average Total Payments
This Hospital:

$4,793
State:

$6,361
Number of discharges: 22
This Hospital:

3.24%
New York:

3.99%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$21,475
New York:

$27,960
Average Total Payments
Here:

$6,865
State:

$8,863
Number of discharges: 28
This Hospital:

4.12%
New York:

1.98%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$24,464
State:

$26,907
Average Total Payments
This Hospital:

$6,830
New York:

$9,020
Number of discharges: 32
This Hospital:

4.71%
State:

3.05%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$35,408
New York:

$41,330
Average Total Payments
This Hospital:

$9,985
New York:

$13,648
Number of discharges: 21
Here:

3.09%
New York:

2.38%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$15,723
New York:

$17,445
Average Total Payments
This Hospital:

$4,579
State:

$5,979
Number of discharges: 18
Here:

2.65%
State:

1.37%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$40,634
New York:

$44,953
Average Total Payments
Here:

$12,485
State:

$15,635
Number of discharges: 12
This Hospital:

1.76%
State:

0.97%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$30,740
State:

$33,214
Average Total Payments
This Hospital:

$7,796
New York:

$10,434
Number of discharges: 19
This Hospital:

2.79%
State:

1.22%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$47,269
State:

$45,478
Average Total Payments
Here:

$13,992
New York:

$17,066
Number of discharges: 188
Here:

27.65%
New York:

4.46%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$22,254
New York:

$23,275
Average Total Payments
Here:

$5,456
State:

$7,174
Number of discharges: 18
This Hospital:

2.65%
New York:

1.10%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$21,509
New York:

$18,413
Average Total Payments
Here:

$4,621
New York:

$6,139
Number of discharges: 25
Here:

3.68%
New York:

2.44%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$33,726
State:

$32,228
Average Total Payments
Here:

$8,559
New York:

$10,299
Number of discharges: 11
This Hospital:

1.62%
New York:

0.89%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$29,516
State:

$27,775
Average Total Payments
This Hospital:

$7,085
State:

$9,215
Number of discharges: 14
This Hospital:

2.06%
New York:

1.91%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$42,157
State:

$47,465
Average Total Payments
This Hospital:

$12,471
State:

$17,315
Number of discharges: 71
This Hospital:

10.44%
State:

5.04%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$27,531
New York:

$29,226
Average Total Payments
Here:

$8,023
New York:

$9,822
Number of discharges: 16
This Hospital:

2.35%
New York:

1.68%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$22,685
New York:

$24,560
Average Total Payments
This Hospital:

$6,636
New York:

$8,494
Number of discharges: 28
This Hospital:

4.12%
New York:

2.61%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$27,662
State:

$38,332
Average Total Payments
This Hospital:

$9,807
New York:

$12,495
Number of discharges: 21
Here:

3.09%
State:

1.49%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$54,441
State:

$74,410
Average Total Payments
Here:

$25,151
State:

$31,590
Number of discharges: 19
This Hospital:

2.79%
State:

0.50%
Syncope and Collapse
Average Covered Charges
Here:

$14,889
New York:

$19,174
Average Total Payments
This Hospital:

$4,921
New York:

$6,619
Number of discharges: 13
This Hospital:

1.91%
New York:

3.39%
Transient Ischemia
Average Covered Charges
Here:

$22,274
State:

$20,693
Average Total Payments
This Hospital:

$4,885
State:

$6,227
Number of discharges: 11
Here:

1.62%
State:

1.33%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.783%
New York:

0.660%
Blood infection from a catheter in a large vein
This Hospital:

0.392%
New York:

0.435%
Severe pressure sores (bed sores)
Here:

0.783%
State:

0.452%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 41%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
New York:

7%
Usually
Here:

17%
New York:

20%
Always
This Hospital:

80%
State:

73%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
New York:

6%
Usually
Here:

15%
New York:

17%
Always
This Hospital:

81%
New York:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

8%
New York:

15%
Usually
Here:

24%
State:

27%
Always
This Hospital:

68%
State:

58%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
State:

9%
Usually
Here:

21%
New York:

25%
Always
This Hospital:

74%
New York:

66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

17%
State:

24%
Usually
Here:

15%
State:

18%
Always
This Hospital:

68%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

13%
New York:

11%
Usually
Here:

22%
New York:

22%
Always
This Hospital:

65%
New York:

67%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

17%
State:

17%
Usually
Here:

33%
State:

34%
Always
This Hospital:

50%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

85%
New York:

81%
No
This Hospital:

15%
New York:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

7%
New York:

12%
7 or 8
Here:

22%
New York:

27%
9 or 10
Here:

71%
New York:

61%

Would patients recommend the hospital to friends and family?

No
Here:

4%
State:

7%
Yes, probably
This Hospital:

20%
State:

29%
Yes, definitely
This Hospital:

76%
State:

64%

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