NORTH VALLEY HOSPITAL - WHITEFISH, MT

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Addresss:
1600 HOSPITAL WAY
WHITEFISH, MT, 59937
Phone (make sure to verify first before calling): (406) 863-3550

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Employment Full-Time Equivalent
Registered Professional Nurses : 45.26
Other Salaried Personnel : 92.26
Registered Pharmacists : 2.30
Speech Pathologists Or Audiologists : 2.20
Medical Laboratory Technologists : 7.76
Diagnostic Radiology Technicians : 8.55

Number Of Beds
Total: 25
Total Certified: 25

Provided Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

96.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

100.0%
Montana:

98.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

88.0%
State:

96.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

84.0%
Montana:

92.5%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

95.0%
State:

95.7%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

94.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

96.0%
Montana:

97.8%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
State:

98.6%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

94.0%
Montana:

96.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

95.0%
State:

97.8%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Montana:

99.6%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

89.0%
Montana:

95.5%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

86.0%
State:

96.0%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
Montana:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

12.4%
State:

12.4%
30-Day Mortality Rates from Pneumonia
Here:

14.8%
Montana:

12.1%
30-Day Readmission Rates from Heart Failure
Here:

24.6%
State:

22.5%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.8%
Montana:

17.4%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
State:

5%
Usually
Here:

17%
Montana:

20%
Always
This Hospital:

78%
Montana:

75%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
State:

5%
Usually
Here:

12%
Montana:

15%
Always
This Hospital:

83%
Montana:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

7%
State:

7%
Usually
This Hospital:

17%
Montana:

24%
Always
This Hospital:

76%
Montana:

69%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
State:

8%
Usually
This Hospital:

19%
Montana:

24%
Always
This Hospital:

76%
State:

68%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

18%
State:

20%
Usually
Here:

16%
Montana:

18%
Always
This Hospital:

66%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

6%
Montana:

8%
Usually
This Hospital:

17%
State:

20%
Always
Here:

77%
Montana:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

6%
State:

11%
Usually
This Hospital:

27%
Montana:

31%
Always
This Hospital:

67%
State:

58%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

86%
Montana:

82%
No
This Hospital:

14%
Montana:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

6%
State:

11%
7 or 8
This Hospital:

12%
Montana:

23%
9 or 10
This Hospital:

82%
State:

66%

Would patients recommend the hospital to friends and family?

No
Here:

4%
Montana:

5%
Yes, probably
Here:

12%
State:

28%
Yes, definitely
This Hospital:

84%
Montana:

67%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

14.400%
Montana:

7.989%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.090%
State:

0.125%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.020%
State:

0.017%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

0.900%
State:

1.441%

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