NOBLE HOSPITAL - WESTFIELD, MA

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Addresss:
115 WEST SILVER STREET
WESTFIELD, MA, 01085
Phone (make sure to verify first before calling): (413) 568-2811

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - Federal
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 19.90
Registered Professional Nurses : 77.90
Dieticians : 0.50
Occupational Therapists : 2.50
Physical Therapists : 2.00
Registered Pharmacists : 2.80
Respiratory Therapists : 7.10
Speech Pathologists Or Audiologists : 1.00
Physicians : 1.00
Medical Social Workers : 3.00

Number Of Beds
Total: 97
Total Certified: 97
Psychiatric Unit Beds: 20
Rehabilitation Unit Beds: 15

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$10,364
Massachusetts:

$12,625
Average Total Payments
Here:

$5,000
State:

$6,629
Number of discharges: 24
This Hospital:

2.73%
State:

1.66%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$12,392
State:

$18,415
Average Total Payments
Here:

$7,037
Massachusetts:

$9,696
Number of discharges: 12
Here:

1.37%
State:

1.00%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$6,952
Massachusetts:

$9,061
Average Total Payments
Here:

$3,394
Massachusetts:

$4,421
Number of discharges: 19
This Hospital:

2.16%
Massachusetts:

1.61%
Cellulitis without Major Complications
Average Covered Charges
Here:

$9,572
State:

$11,351
Average Total Payments
This Hospital:

$4,892
State:

$6,458
Number of discharges: 24
Here:

2.73%
State:

2.40%
Chest Pain
Average Covered Charges
Here:

$6,244
State:

$9,185
Average Total Payments
Here:

$3,284
Massachusetts:

$4,239
Number of discharges: 40
Here:

4.55%
Massachusetts:

2.24%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$11,882
Massachusetts:

$12,798
Average Total Payments
This Hospital:

$5,737
Massachusetts:

$7,244
Number of discharges: 34
This Hospital:

3.87%
Massachusetts:

2.28%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$17,237
State:

$16,231
Average Total Payments
This Hospital:

$6,948
State:

$8,802
Number of discharges: 20
Here:

2.28%
Massachusetts:

2.26%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$10,980
Massachusetts:

$9,969
Average Total Payments
This Hospital:

$4,299
Massachusetts:

$5,450
Number of discharges: 30
Here:

3.41%
Massachusetts:

1.72%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
Here:

$13,339
Massachusetts:

$17,358
Average Total Payments
Here:

$6,021
State:

$8,510
Number of discharges: 11
This Hospital:

1.25%
Massachusetts:

0.42%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$12,130
Massachusetts:

$12,124
Average Total Payments
This Hospital:

$4,276
Massachusetts:

$5,687
Number of discharges: 40
Here:

4.55%
Massachusetts:

4.36%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
This Hospital:

$7,576
Massachusetts:

$11,257
Average Total Payments
This Hospital:

$4,176
State:

$5,486
Number of discharges: 16
Here:

1.82%
State:

0.71%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$13,568
Massachusetts:

$17,305
Average Total Payments
This Hospital:

$6,044
State:

$8,001
Number of discharges: 24
This Hospital:

2.73%
Massachusetts:

2.01%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$12,170
State:

$15,067
Average Total Payments
Here:

$5,400
State:

$7,402
Number of discharges: 15
This Hospital:

1.71%
Massachusetts:

0.72%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$11,185
State:

$15,544
Average Total Payments
This Hospital:

$5,899
Massachusetts:

$7,997
Number of discharges: 59
This Hospital:

6.71%
State:

3.29%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$15,559
State:

$20,800
Average Total Payments
This Hospital:

$8,360
State:

$11,374
Number of discharges: 28
Here:

3.19%
State:

2.49%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$7,758
Massachusetts:

$11,002
Average Total Payments
Here:

$4,091
Massachusetts:

$5,276
Number of discharges: 17
Here:

1.93%
Massachusetts:

1.40%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$31,376
State:

$34,898
Average Total Payments
Here:

$11,172
Massachusetts:

$14,569
Number of discharges: 14
This Hospital:

1.59%
State:

0.99%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$12,102
State:

$21,398
Average Total Payments
Here:

$6,118
Massachusetts:

$9,714
Number of discharges: 21
Here:

2.39%
Massachusetts:

1.28%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$19,843
State:

$15,868
Average Total Payments
Here:

$7,277
Massachusetts:

$8,932
Number of discharges: 12
Here:

1.37%
State:

1.16%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$9,291
State:

$11,735
Average Total Payments
This Hospital:

$4,541
Massachusetts:

$5,950
Number of discharges: 41
Here:

4.66%
State:

3.33%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$38,024
State:

$34,815
Average Total Payments
This Hospital:

$12,395
State:

$16,169
Number of discharges: 31
Here:

3.53%
State:

5.05%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$9,757
Massachusetts:

$13,283
Average Total Payments
Here:

$4,829
State:

$6,375
Number of discharges: 15
Here:

1.71%
State:

1.27%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$8,733
Massachusetts:

$11,032
Average Total Payments
Here:

$4,145
Massachusetts:

$5,408
Number of discharges: 15
This Hospital:

1.71%
State:

2.34%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$11,214
Massachusetts:

$14,101
Average Total Payments
Here:

$5,978
Massachusetts:

$7,793
Number of discharges: 47
Here:

5.35%
Massachusetts:

2.19%
Renal Failure with Major Complications
Average Covered Charges
Here:

$25,239
State:

$22,295
Average Total Payments
Here:

$9,654
State:

$12,764
Number of discharges: 11
Here:

1.25%
Massachusetts:

1.23%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$15,631
Massachusetts:

$20,284
Average Total Payments
Here:

$7,705
State:

$10,835
Number of discharges: 13
This Hospital:

1.48%
State:

1.09%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$22,350
Massachusetts:

$26,638
Average Total Payments
This Hospital:

$10,856
State:

$15,116
Number of discharges: 11
This Hospital:

1.25%
Massachusetts:

1.06%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$23,543
State:

$39,531
Average Total Payments
Here:

$12,849
State:

$18,650
Number of discharges: 13
This Hospital:

1.48%
State:

0.77%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$21,830
Massachusetts:

$27,269
Average Total Payments
Here:

$10,654
Massachusetts:

$14,585
Number of discharges: 36
Here:

4.10%
State:

3.66%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$12,741
Massachusetts:

$16,201
Average Total Payments
This Hospital:

$6,364
State:

$8,660
Number of discharges: 21
Here:

2.39%
Massachusetts:

1.16%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$9,715
Massachusetts:

$11,667
Average Total Payments
This Hospital:

$3,962
Massachusetts:

$5,423
Number of discharges: 18
This Hospital:

2.05%
State:

0.80%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$11,180
Massachusetts:

$14,686
Average Total Payments
Here:

$5,865
Massachusetts:

$7,667
Number of discharges: 62
Here:

7.05%
State:

3.03%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$21,384
Massachusetts:

$20,722
Average Total Payments
This Hospital:

$8,782
Massachusetts:

$11,062
Number of discharges: 11
This Hospital:

1.25%
Massachusetts:

1.66%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$11,149
State:

$10,334
Average Total Payments
This Hospital:

$4,260
State:

$5,319
Number of discharges: 24
Here:

2.73%
Massachusetts:

1.20%
Syncope and Collapse
Average Covered Charges
Here:

$7,885
State:

$10,915
Average Total Payments
This Hospital:

$4,251
State:

$5,557
Number of discharges: 30
This Hospital:

3.41%
Massachusetts:

2.83%
Transient Ischemia
Average Covered Charges
Here:

$8,963
Massachusetts:

$13,501
Average Total Payments
This Hospital:

$4,378
State:

$5,542
Number of discharges: 20
Here:

2.28%
Massachusetts:

0.97%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
Massachusetts:

99.7%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
Massachusetts:

99.6%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

99.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

8
Massachusetts:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

97.2%
Patients Given a Prescription for a Statin at Discharge
Here:

100.0%
State:

98.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

93.0%
Massachusetts:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Massachusetts:

95.9%
Percent of Patients Given Discharge Instructions
This Hospital:

96.0%
Massachusetts:

94.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Massachusetts:

98.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

97.0%
Massachusetts:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
Massachusetts:

96.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

97.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

93.0%
Massachusetts:

96.0%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
State:

95.1%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

98.0%
Massachusetts:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

96.0%
Massachusetts:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

97.0%
Massachusetts:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

96.0%
State:

98.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

96.0%
Massachusetts:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

96.0%
Massachusetts:

98.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Massachusetts:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

76.0%
State:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
Massachusetts:

97.3%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

87.0%
Massachusetts:

96.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
Massachusetts:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

17.0%
Massachusetts:

14.3%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.8%
State:

10.4%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.0%
State:

10.9%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.8%
State:

20.6%
30-Day Readmission Rates from Heart Failure
Here:

24.0%
Massachusetts:

25.3%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.6%
State:

19.2%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

49.300%
State:

34.287%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

3.900%
State:

9.164%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.015%
State:

0.074%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.004%
State:

0.008%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

1.500%
State:

5.508%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
Massachusetts:

5%
Usually
Here:

15%
Massachusetts:

17%
Always
Here:

81%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
State:

5%
Usually
This Hospital:

17%
Massachusetts:

15%
Always
This Hospital:

79%
Massachusetts:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
Massachusetts:

10%
Usually
Here:

21%
State:

26%
Always
Here:

73%
State:

64%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
Massachusetts:

7%
Usually
This Hospital:

24%
Massachusetts:

22%
Always
This Hospital:

71%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

16%
State:

19%
Usually
This Hospital:

18%
State:

19%
Always
This Hospital:

66%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
Massachusetts:

8%
Usually
Here:

17%
State:

19%
Always
Here:

78%
Massachusetts:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

9%
State:

15%
Usually
Here:

40%
Massachusetts:

34%
Always
Here:

51%
Massachusetts:

51%

Were patients given information about what to do during their recovery at home?

Yes
Here:

87%
Massachusetts:

86%
No
Here:

13%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

7%
Massachusetts:

8%
7 or 8
This Hospital:

24%
Massachusetts:

24%
9 or 10
Here:

69%
Massachusetts:

68%

Would patients recommend the hospital to friends and family?

No
Here:

4%
Massachusetts:

4%
Yes, probably
Here:

26%
Massachusetts:

23%
Yes, definitely
Here:

70%
Massachusetts:

73%

Hospital Acquired Conditions

Blood infection from a catheter in a large vein
Here:

0.365%
State:

0.298%

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