NIAGARA FALLS MEMORIAL MEDICAL CENTER - NIAGARA FALLS, NY

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Addresss:
621 TENTH STREET
NIAGARA FALLS, NY, 14302
Phone (make sure to verify first before calling): (716) 278-4000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Psychiatric Units

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 23.00
Registered Professional Nurses : 253.00
Other Salaried Personnel : 688.00
Dieticians : 4.00
Occupational Therapists : 4.00
Physical Therapists : 15.00
Registered Pharmacists : 6.00
Respiratory Therapists : 12.00
Physicians : 13.00
Medical Social Workers : 1.00
Nuclear Medicine Technicians : 1.00
Diagnostic Radiology Technicians : 16.00
Nurse Practitioners: 3.00
Residents (Physicians) : 12.00
Psychologists : 1.00

Number Of Beds
Total: 195
Total Certified: 195
Psychiatric Unit Beds: 66

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Ambulance (Owned) Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
CT Scanner Services
Cardio-Thoracic Surgery Services
Child/Adolescent Psychiatric Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
Geriatric Psychiatric Services
Gerontological Specialty Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Optometric Services
Organ Transplant Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Outppatient Psychiatric Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Psychiatric Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

31.800%
State:

30.865%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

4.600%
State:

11.437%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.043%
New York:

0.112%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.066%
New York:

0.030%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

4.600%
State:

5.961%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 26%

How often did nurses communicate well with patients?

Sometimes or never
Here:

8%
State:

7%
Usually
Here:

21%
State:

20%
Always
Here:

71%
State:

73%

How often did doctors communicate well with patients?

Sometimes or never
Here:

9%
State:

6%
Usually
This Hospital:

21%
State:

17%
Always
This Hospital:

70%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

15%
New York:

15%
Usually
This Hospital:

29%
New York:

27%
Always
Here:

56%
State:

58%

How often was patients' pain well controlled?

Sometimes or never
Here:

11%
New York:

9%
Usually
This Hospital:

28%
New York:

25%
Always
This Hospital:

61%
State:

66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

30%
State:

24%
Usually
Here:

18%
State:

18%
Always
This Hospital:

52%
New York:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

10%
New York:

11%
Usually
Here:

24%
State:

22%
Always
Here:

66%
State:

67%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

17%
State:

17%
Usually
This Hospital:

39%
State:

34%
Always
Here:

44%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

80%
New York:

81%
No
This Hospital:

20%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

16%
State:

12%
7 or 8
This Hospital:

30%
State:

27%
9 or 10
This Hospital:

54%
State:

61%

Would patients recommend the hospital to friends and family?

No
Here:

8%
State:

7%
Yes, probably
This Hospital:

33%
New York:

29%
Yes, definitely
Here:

59%
New York:

64%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$14,975
New York:

$46,975
Average Total Payments
Here:

$13,546
New York:

$15,936
Number of discharges: 15
Here:

1.63%
New York:

1.08%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
This Hospital:

$10,358
State:

$14,817
Average Total Payments
This Hospital:

$4,841
State:

$6,759
Number of discharges: 28
Here:

3.04%
New York:

0.85%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$12,733
State:

$34,476
Average Total Payments
This Hospital:

$8,903
State:

$11,180
Number of discharges: 12
Here:

1.30%
State:

0.84%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$7,657
New York:

$15,605
Average Total Payments
This Hospital:

$4,217
New York:

$4,967
Number of discharges: 18
This Hospital:

1.96%
State:

1.64%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$10,427
New York:

$21,478
Average Total Payments
Here:

$6,200
New York:

$7,326
Number of discharges: 23
This Hospital:

2.50%
State:

2.35%
Chest Pain
Average Covered Charges
This Hospital:

$9,248
New York:

$14,161
Average Total Payments
Here:

$4,062
New York:

$5,137
Number of discharges: 15
Here:

1.63%
State:

2.94%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$12,789
New York:

$23,013
Average Total Payments
Here:

$7,183
State:

$8,087
Number of discharges: 16
This Hospital:

1.74%
New York:

1.94%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$13,614
State:

$30,592
Average Total Payments
This Hospital:

$8,729
New York:

$10,182
Number of discharges: 12
Here:

1.30%
State:

1.87%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$9,257
State:

$16,960
Average Total Payments
This Hospital:

$5,326
New York:

$6,071
Number of discharges: 14
This Hospital:

1.52%
New York:

1.51%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$9,400
New York:

$18,668
Average Total Payments
This Hospital:

$5,603
New York:

$6,361
Number of discharges: 19
Here:

2.07%
State:

3.99%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$12,651
State:

$27,960
Average Total Payments
Here:

$7,517
New York:

$8,863
Number of discharges: 17
Here:

1.85%
New York:

1.98%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$12,335
New York:

$25,800
Average Total Payments
This Hospital:

$7,146
State:

$7,975
Number of discharges: 11
Here:

1.20%
New York:

0.56%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$12,347
New York:

$26,907
Average Total Payments
This Hospital:

$7,483
New York:

$9,020
Number of discharges: 32
Here:

3.48%
State:

3.05%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$14,843
New York:

$41,330
Average Total Payments
This Hospital:

$10,859
New York:

$13,648
Number of discharges: 34
Here:

3.70%
State:

2.38%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$9,557
New York:

$17,445
Average Total Payments
This Hospital:

$5,009
New York:

$5,979
Number of discharges: 23
This Hospital:

2.50%
New York:

1.37%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$14,423
State:

$24,933
Average Total Payments
Here:

$6,193
State:

$7,235
Number of discharges: 16
This Hospital:

1.74%
State:

0.66%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$10,603
New York:

$21,451
Average Total Payments
Here:

$5,831
New York:

$7,036
Number of discharges: 21
Here:

2.28%
State:

2.87%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$23,267
New York:

$45,478
Average Total Payments
This Hospital:

$15,562
State:

$17,066
Number of discharges: 14
Here:

1.52%
New York:

4.46%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$11,053
State:

$18,413
Average Total Payments
This Hospital:

$5,142
State:

$6,139
Number of discharges: 20
Here:

2.17%
New York:

2.44%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
Here:

$18,444
New York:

$43,362
Average Total Payments
This Hospital:

$11,327
New York:

$14,491
Number of discharges: 13
Here:

1.41%
New York:

0.12%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$10,248
State:

$16,388
Average Total Payments
Here:

$4,660
State:

$6,112
Number of discharges: 20
This Hospital:

2.17%
New York:

0.40%
Psychoses
Average Covered Charges
This Hospital:

$17,683
State:

$21,451
Average Total Payments
Here:

$7,373
State:

$7,023
Number of discharges: 332
This Hospital:

36.09%
State:

0.29%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$17,390
New York:

$32,228
Average Total Payments
Here:

$9,298
New York:

$10,299
Number of discharges: 21
Here:

2.28%
New York:

0.89%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
This Hospital:

$14,922
State:

$36,015
Average Total Payments
This Hospital:

$10,024
New York:

$12,277
Number of discharges: 14
Here:

1.52%
State:

0.48%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$12,006
New York:

$21,786
Average Total Payments
Here:

$5,881
State:

$7,426
Number of discharges: 11
Here:

1.20%
New York:

1.60%
Renal Failure with Major Complications
Average Covered Charges
Here:

$21,441
New York:

$42,937
Average Total Payments
Here:

$12,732
State:

$15,655
Number of discharges: 12
This Hospital:

1.30%
New York:

1.29%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$22,173
New York:

$53,629
Average Total Payments
This Hospital:

$16,474
New York:

$20,887
Number of discharges: 28
This Hospital:

3.04%
State:

0.82%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$19,764
New York:

$47,465
Average Total Payments
Here:

$13,977
New York:

$17,315
Number of discharges: 21
Here:

2.28%
State:

5.04%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$12,326
State:

$24,560
Average Total Payments
This Hospital:

$7,456
New York:

$8,494
Number of discharges: 29
Here:

3.15%
New York:

2.61%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$25,317
State:

$38,332
Average Total Payments
This Hospital:

$11,820
State:

$12,495
Number of discharges: 14
This Hospital:

1.52%
State:

1.49%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$48,984
State:

$74,410
Average Total Payments
Here:

$28,300
State:

$31,590
Number of discharges: 11
This Hospital:

1.20%
New York:

0.50%
Syncope and Collapse
Average Covered Charges
This Hospital:

$8,357
New York:

$19,174
Average Total Payments
This Hospital:

$5,289
State:

$6,619
Number of discharges: 20
Here:

2.17%
New York:

3.39%
Transient Ischemia
Average Covered Charges
Here:

$9,997
New York:

$20,693
Average Total Payments
Here:

$5,383
State:

$6,227
Number of discharges: 14
This Hospital:

1.52%
State:

1.33%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.996%
New York:

0.660%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.249%
New York:

0.165%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

97.0%
New York:

99.0%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
New York:

98.9%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

98.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

6
State:

10
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

95.0%
New York:

97.3%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

86.0%
New York:

96.6%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
New York:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

97.0%
New York:

94.8%
Percent of Patients Given Discharge Instructions
Here:

95.0%
State:

92.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

96.0%
State:

93.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
New York:

95.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

97.0%
State:

94.8%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

96.0%
State:

90.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

96.0%
State:

94.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

98.0%
State:

97.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

97.0%
New York:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

99.0%
New York:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

97.0%
New York:

97.2%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

97.0%
New York:

98.1%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

95.0%
State:

92.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
New York:

95.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

95.0%
State:

94.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

99.0%
New York:

94.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

98.0%
New York:

99.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

17.4%
State:

14.3%
30-Day Mortality Rates from Heart Failure
Here:

13.1%
New York:

11.0%
30-Day Mortality Rates from Pneumonia
Here:

10.1%
State:

11.6%
30-Day Readmission Rates from Heart Attack
This Hospital:

20.1%
State:

20.9%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.6%
New York:

26.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.6%
New York:

19.8%

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