NEOSHO MEMORIAL REGIONAL MEDICAL CENTER (CHANUTE, KS) Detailed Hospital Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	1%
State:	3%

Usually

This Hospital:	11%
State:	17%

Always

Here:	88%
State:	80%

How often did doctors communicate well with patients?

Sometimes or never

Here:	2%
Kansas:	3%

Usually

This Hospital:	9%
State:	14%

Always

Here:	89%
State:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	4%
State:	6%

Usually

Here:	19%
State:	24%

Always

Here:	77%
State:	70%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	1%
State:	5%

Usually

This Hospital:	19%
Kansas:	24%

Always

This Hospital:	80%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	14%
State:	17%

Usually

Here:	16%
Kansas:	19%

Always

This Hospital:	70%
State:	64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	3%
Kansas:	7%

Usually

This Hospital:	11%
State:	18%

Always

This Hospital:	86%
Kansas:	75%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	3%
Kansas:	7%

Usually

Here:	25%
State:	28%

Always

Here:	72%
State:	65%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	89%
Kansas:	85%

Here:	11%
Kansas:	15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	3%
State:	6%

7 or 8

Here:	12%
Kansas:	20%

9 or 10

Here:	85%
Kansas:	74%

Would patients recommend the hospital to friends and family?

This Hospital:	1%
State:	3%

Yes, probably

This Hospital:	17%
State:	21%

Yes, definitely

Here:	82%
State:	76%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	4
Kansas:	8

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	100.0%
Kansas:	96.1%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Kansas:	96.1%

Percent of Patients Given Discharge Instructions

This Hospital:	100.0%
Kansas:	89.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	100.0%
Kansas:	96.4%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	100.0%
State:	97.9%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	97.0%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	93.0%
Kansas:	90.7%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	100.0%
Kansas:	92.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	100.0%
Kansas:	93.5%

Surgery

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	96.0%
Kansas:	96.6%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	96.0%
State:	97.7%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	99.9%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	100.0%
Kansas:	95.9%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

This Hospital:	95.0%
State:	97.1%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

Here:	100.0%
Kansas:	99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	16.1%
Kansas:	15.3%

30-Day Mortality Rates from Heart Failure

This Hospital:	13.0%
State:	12.0%

30-Day Mortality Rates from Pneumonia

This Hospital:	13.4%
State:	12.2%

30-Day Readmission Rates from Heart Failure

Here:	28.0%
State:	24.3%

30-Day Readmission Rates from Pneumonia

Here:	21.2%
Kansas:	18.2%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	3.500%
State:	7.702%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.036%
State:	0.305%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.034%
State:	0.037%

Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery

Here:	2.700%
State:	5.166%

Outpatients with brain CT scans who got a sinus CT scan at the same time

This Hospital:	0.700%
Kansas:	2.932%

NEOSHO MEMORIAL REGIONAL MEDICAL CENTER - CHANUTE, KS

Hospital Consumer Assessment of Healthcare Providers

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Outcome of Care

Use of Medical Imaging

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