VALLEY HOSPITAL - SPOKANE, WA

Submitted by:Loren Guske, Administrator
Address: 123 W. Cascade Way, Spokane, WA 99208

Other personnel:10

Registered Nurses:14

Medical social workers: 3

Home health aides:12

Total # of employees:41

Counselors - Staff:2.5

Institution representatives - add corrected or new information about VALLEY HOSPITAL »

Addresss:
12606 EAST MISSION AVENUE
SPOKANE, WA, 99216
Phone (make sure to verify first before calling): (509) 924-6650

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 11.47
Registered Professional Nurses : 117.12
Other Salaried Personnel : 170.04
Certified Registered Nurse Anesthetists (CRNA) : 5.62
Registered Pharmacists : 2.00
Respiratory Therapists : 6.12
Medical Social Workers : 2.00
Medical Laboratory Technologists : 6.31
Nuclear Medicine Technicians : 1.02
Diagnostic Radiology Technicians : 8.94

Number Of Beds
Total: 123
Total Certified: 123

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Ambulance (Owned) Services
Anatomical Laboratory Services
Anesthesia Services
Audiology Services
Blood Bank Services
CT Scanner Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services
Speech Pathology Services
Urgent Care Center Services

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.013%
State:

0.091%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

6.700%
State:

2.223%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
State:

4%
Usually
This Hospital:

22%
Washington:

20%
Always
This Hospital:

73%
State:

76%

How often did doctors communicate well with patients?

Sometimes or never
Here:

5%
Washington:

4%
Usually
This Hospital:

19%
Washington:

17%
Always
This Hospital:

76%
Washington:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

8%
State:

9%
Usually
Here:

31%
State:

27%
Always
This Hospital:

61%
Washington:

64%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

6%
State:

7%
Usually
Here:

24%
State:

24%
Always
This Hospital:

70%
Washington:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

21%
State:

19%
Usually
Here:

22%
Washington:

20%
Always
Here:

57%
Washington:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

9%
State:

8%
Usually
This Hospital:

21%
Washington:

20%
Always
This Hospital:

70%
State:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

13%
State:

13%
Usually
Here:

37%
State:

34%
Always
Here:

50%
State:

53%

Were patients given information about what to do during their recovery at home?

Yes
Here:

88%
Washington:

85%
No
This Hospital:

12%
Washington:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

9%
State:

8%
7 or 8
Here:

24%
State:

23%
9 or 10
Here:

67%
State:

69%

Would patients recommend the hospital to friends and family?

No
This Hospital:

4%
Washington:

4%
Yes, probably
Here:

26%
State:

23%
Yes, definitely
This Hospital:

70%
State:

73%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$24,534
State:

$28,115
Average Total Payments
Here:

$6,389
State:

$7,349
Number of discharges: 18
Here:

1.11%
State:

1.40%
Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$12,508
Washington:

$20,420
Average Total Payments
This Hospital:

$5,264
State:

$6,005
Number of discharges: 14
This Hospital:

0.86%
Washington:

0.25%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$13,556
State:

$19,185
Average Total Payments
Here:

$5,134
Washington:

$6,018
Number of discharges: 17
Here:

1.05%
State:

1.51%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$32,466
State:

$28,223
Average Total Payments
This Hospital:

$9,719
Washington:

$9,007
Number of discharges: 23
Here:

1.42%
State:

0.97%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$11,101
State:

$13,725
Average Total Payments
Here:

$3,747
Washington:

$4,102
Number of discharges: 15
Here:

0.92%
State:

1.45%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$11,836
State:

$19,246
Average Total Payments
This Hospital:

$4,960
Washington:

$6,076
Number of discharges: 51
This Hospital:

3.14%
Washington:

1.91%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$10,958
State:

$21,239
Average Total Payments
This Hospital:

$5,816
Washington:

$6,897
Number of discharges: 31
This Hospital:

1.91%
State:

1.39%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$13,187
State:

$26,545
Average Total Payments
Here:

$7,358
Washington:

$8,452
Number of discharges: 31
Here:

1.91%
Washington:

1.58%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$10,096
Washington:

$16,601
Average Total Payments
This Hospital:

$4,430
State:

$5,152
Number of discharges: 20
Here:

1.23%
State:

1.09%
Diabetes with Complications
Average Covered Charges
This Hospital:

$11,861
State:

$19,500
Average Total Payments
Here:

$4,602
Washington:

$6,084
Number of discharges: 15
Here:

0.92%
Washington:

0.54%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$15,186
State:

$19,342
Average Total Payments
This Hospital:

$4,461
Washington:

$5,262
Number of discharges: 61
Here:

3.75%
State:

2.94%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
This Hospital:

$11,293
Washington:

$15,948
Average Total Payments
Here:

$4,264
State:

$5,007
Number of discharges: 16
Here:

0.98%
Washington:

0.39%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$13,548
Washington:

$23,921
Average Total Payments
This Hospital:

$6,086
State:

$7,355
Number of discharges: 33
This Hospital:

2.03%
State:

2.16%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$26,239
Washington:

$40,443
Average Total Payments
This Hospital:

$10,287
State:

$12,983
Number of discharges: 13
This Hospital:

0.80%
State:

0.63%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$16,804
Washington:

$21,801
Average Total Payments
This Hospital:

$5,709
Washington:

$6,787
Number of discharges: 21
This Hospital:

1.29%
State:

0.77%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$12,852
State:

$15,540
Average Total Payments
This Hospital:

$3,980
Washington:

$4,529
Number of discharges: 24
Here:

1.48%
State:

0.52%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$15,687
Washington:

$22,674
Average Total Payments
This Hospital:

$6,306
State:

$7,340
Number of discharges: 24
This Hospital:

1.48%
State:

2.88%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$15,088
Washington:

$33,350
Average Total Payments
Here:

$8,726
Washington:

$10,380
Number of discharges: 68
Here:

4.18%
State:

2.56%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$12,955
Washington:

$16,567
Average Total Payments
This Hospital:

$4,283
Washington:

$4,783
Number of discharges: 17
This Hospital:

1.05%
Washington:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$39,142
Washington:

$48,552
Average Total Payments
This Hospital:

$11,343
Washington:

$13,275
Number of discharges: 21
This Hospital:

1.29%
Washington:

1.35%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
Here:

$51,497
State:

$65,675
Average Total Payments
Here:

$18,004
State:

$21,408
Number of discharges: 14
Here:

0.86%
Washington:

0.34%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
This Hospital:

$29,646
Washington:

$36,430
Average Total Payments
This Hospital:

$9,484
Washington:

$10,543
Number of discharges: 16
Here:

0.98%
State:

0.30%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$83,270
State:

$132,757
Average Total Payments
This Hospital:

$31,490
Washington:

$42,972
Number of discharges: 11
Here:

0.68%
State:

0.61%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$19,955
State:

$27,759
Average Total Payments
Here:

$7,146
State:

$8,157
Number of discharges: 25
Here:

1.54%
Washington:

1.83%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$36,623
Washington:

$41,719
Average Total Payments
This Hospital:

$10,899
State:

$13,528
Number of discharges: 16
Here:

0.98%
Washington:

1.08%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$20,640
Washington:

$22,533
Average Total Payments
Here:

$4,899
State:

$5,833
Number of discharges: 12
Here:

0.74%
Washington:

1.11%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$20,369
State:

$24,041
Average Total Payments
This Hospital:

$7,128
Washington:

$8,362
Number of discharges: 15
Here:

0.92%
State:

0.98%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$13,797
State:

$17,974
Average Total Payments
Here:

$4,702
Washington:

$5,488
Number of discharges: 58
Here:

3.57%
Washington:

2.50%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
This Hospital:

$68,911
Washington:

$78,857
Average Total Payments
Here:

$19,253
State:

$24,146
Number of discharges: 14
This Hospital:

0.86%
State:

0.38%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$65,177
Washington:

$53,039
Average Total Payments
This Hospital:

$14,204
Washington:

$15,499
Number of discharges: 166
Here:

10.22%
State:

8.63%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$69,148
Washington:

$125,961
Average Total Payments
This Hospital:

$30,335
State:

$41,484
Number of discharges: 16
This Hospital:

0.98%
State:

0.60%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$15,517
State:

$20,815
Average Total Payments
This Hospital:

$5,015
Washington:

$6,055
Number of discharges: 22
This Hospital:

1.35%
Washington:

0.74%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$8,764
State:

$17,265
Average Total Payments
Here:

$4,074
Washington:

$5,005
Number of discharges: 27
This Hospital:

1.66%
Washington:

1.76%
Peripheral Vascular Disorders with Complications
Average Covered Charges
This Hospital:

$12,829
Washington:

$23,720
Average Total Payments
This Hospital:

$5,508
State:

$7,156
Number of discharges: 12
This Hospital:

0.74%
Washington:

0.39%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
Here:

$33,437
Washington:

$37,797
Average Total Payments
Here:

$10,707
State:

$11,809
Number of discharges: 14
This Hospital:

0.86%
State:

0.48%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$8,928
Washington:

$16,522
Average Total Payments
Here:

$3,914
Washington:

$4,592
Number of discharges: 13
This Hospital:

0.80%
State:

0.53%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$16,162
State:

$30,125
Average Total Payments
Here:

$8,004
Washington:

$9,273
Number of discharges: 65
This Hospital:

4.00%
Washington:

2.14%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$21,137
Washington:

$24,751
Average Total Payments
This Hospital:

$6,948
State:

$7,605
Number of discharges: 15
Here:

0.92%
State:

0.60%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$13,096
State:

$18,056
Average Total Payments
This Hospital:

$5,166
Washington:

$5,663
Number of discharges: 17
Here:

1.05%
Washington:

1.00%
Renal Failure with Complications
Average Covered Charges
Here:

$15,269
Washington:

$23,090
Average Total Payments
This Hospital:

$6,172
Washington:

$7,310
Number of discharges: 34
This Hospital:

2.09%
Washington:

2.21%
Renal Failure with Major Complications
Average Covered Charges
Here:

$23,201
Washington:

$36,802
Average Total Payments
Here:

$9,164
Washington:

$11,881
Number of discharges: 23
Here:

1.42%
Washington:

1.57%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$22,890
State:

$42,369
Average Total Payments
This Hospital:

$10,978
Washington:

$14,185
Number of discharges: 36
Here:

2.22%
State:

1.17%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$39,013
State:

$60,778
Average Total Payments
Here:

$14,139
State:

$16,998
Number of discharges: 19
Here:

1.17%
State:

1.22%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$22,559
Washington:

$42,650
Average Total Payments
Here:

$11,220
State:

$13,695
Number of discharges: 183
This Hospital:

11.26%
Washington:

6.12%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$14,296
Washington:

$24,246
Average Total Payments
This Hospital:

$6,927
State:

$8,168
Number of discharges: 64
This Hospital:

3.94%
Washington:

1.94%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$11,341
Washington:

$19,473
Average Total Payments
This Hospital:

$4,152
Washington:

$5,209
Number of discharges: 16
This Hospital:

0.98%
State:

0.64%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$13,443
Washington:

$21,638
Average Total Payments
Here:

$6,303
Washington:

$7,154
Number of discharges: 57
Here:

3.51%
Washington:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$20,728
State:

$32,426
Average Total Payments
This Hospital:

$8,726
State:

$10,267
Number of discharges: 76
This Hospital:

4.68%
Washington:

1.85%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$15,322
Washington:

$15,579
Average Total Payments
This Hospital:

$4,382
State:

$5,032
Number of discharges: 24
Here:

1.48%
State:

0.98%
Syncope and Collapse
Average Covered Charges
Here:

$18,534
Washington:

$18,489
Average Total Payments
This Hospital:

$4,483
Washington:

$5,200
Number of discharges: 12
Here:

0.74%
State:

1.45%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.3%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

7
State:

11
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

46
Washington:

74
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

96.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.2%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

95.0%
State:

95.4%
Percent of Patients Given Discharge Instructions
Here:

82.0%
Washington:

88.9%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Washington:

99.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

99.0%
Washington:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

99.0%
State:

96.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Washington:

98.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

99.0%
Washington:

95.0%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

99.0%
Washington:

93.0%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

99.0%
State:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

99.0%
Washington:

97.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
State:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
State:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

99.0%
Washington:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
Washington:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

98.0%
State:

92.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
State:

96.5%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

95.0%
State:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

98.0%
Washington:

96.0%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Washington:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

17.6%
Washington:

15.8%
30-Day Mortality Rates from Heart Failure
Here:

14.9%
State:

12.7%
30-Day Mortality Rates from Pneumonia
Here:

13.1%
Washington:

12.5%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.0%
Washington:

18.5%
30-Day Readmission Rates from Heart Failure
Here:

24.3%
Washington:

24.0%
30-Day Readmission Rates from Pneumonia
This Hospital:

19.3%
Washington:

17.7%

Hospital Acquired Conditions

Falls and injuries
Here:

0.726%
State:

0.623%
Blood infection from a catheter in a large vein
Here:

0.545%
State:

0.380%
Infection from a Urinary Catheter
This Hospital:

0.363%
State:

0.775%

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