METRO HEALTH HOSPITAL - WYOMING, MI

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Addresss:
5900 BYRON CENTER AVENUE, SW
WYOMING, MI, 49519
Phone (make sure to verify first before calling): (616) 252-7200

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 43.70
Registered Professional Nurses : 233.80
Other Salaried Personnel : 961.80
Registered Pharmacists : 11.60
Respiratory Therapists : 19.00
Physicians : 40.30
Medical Social Workers : 6.80
Physician Assistants : 14.00
Residents (Physicians) : 32.00

Number Of Beds
Total: 238
Total Certified: 238
Rehabilitation Unit Beds: 25

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.131%
Michigan:

0.678%
Blood infection from a catheter in a large vein
This Hospital:

0.131%
State:

0.436%
Infection from a Urinary Catheter
Here:

0.262%
Michigan:

0.521%
Severe pressure sores (bed sores)
This Hospital:

0.131%
Michigan:

0.171%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.131%
State:

0.149%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

33.000%
State:

36.057%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

15.300%
State:

7.381%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.068%
Michigan:

0.111%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.097%
State:

0.051%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

6.100%
State:

5.222%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

4.100%
Michigan:

2.361%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

98.0%
Michigan:

99.4%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

97.3%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
Michigan:

99.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

94.0%
State:

93.3%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

13
Michigan:

9
Patients Given a Prescription for a Statin at Discharge
Here:

100.0%
Michigan:

97.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

97.0%
State:

95.9%
Percent of Patients Given Discharge Instructions
Here:

94.0%
State:

92.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

99.0%
State:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
Michigan:

97.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

96.0%
Michigan:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

73.0%
State:

92.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

97.0%
Michigan:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
State:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

99.0%
State:

97.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

98.0%
State:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

98.0%
Michigan:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
State:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

94.0%
State:

93.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

97.0%
Michigan:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

98.0%
State:

93.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

97.0%
Michigan:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.7%
Michigan:

14.7%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.3%
Michigan:

10.8%
30-Day Mortality Rates from Pneumonia
Here:

11.4%
State:

11.4%
30-Day Readmission Rates from Heart Attack
This Hospital:

20.2%
State:

19.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

20.6%
State:

25.2%
30-Day Readmission Rates from Pneumonia
Here:

19.4%
Michigan:

18.7%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$19,608
State:

$21,049
Average Total Payments
This Hospital:

$8,323
Michigan:

$8,422
Number of discharges: 17
This Hospital:

0.93%
State:

0.72%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$25,683
Michigan:

$30,858
Average Total Payments
This Hospital:

$12,344
Michigan:

$12,898
Number of discharges: 20
This Hospital:

1.09%
State:

1.21%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$13,870
Michigan:

$18,019
Average Total Payments
Here:

$7,117
State:

$7,117
Number of discharges: 31
This Hospital:

1.70%
Michigan:

0.57%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$12,179
State:

$15,249
Average Total Payments
Here:

$5,993
Michigan:

$5,957
Number of discharges: 15
This Hospital:

0.82%
State:

1.56%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$20,568
Michigan:

$22,828
Average Total Payments
Here:

$9,979
Michigan:

$8,957
Number of discharges: 16
This Hospital:

0.88%
Michigan:

1.02%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$9,299
State:

$10,848
Average Total Payments
Here:

$4,526
Michigan:

$4,054
Number of discharges: 14
This Hospital:

0.77%
Michigan:

1.51%
Cellulitis with Major Complications
Average Covered Charges
Here:

$17,295
Michigan:

$24,719
Average Total Payments
Here:

$10,439
State:

$10,517
Number of discharges: 11
This Hospital:

0.60%
Michigan:

0.34%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$12,406
State:

$13,281
Average Total Payments
Here:

$6,067
State:

$5,883
Number of discharges: 19
This Hospital:

1.04%
Michigan:

1.97%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$28,135
Michigan:

$34,100
Average Total Payments
This Hospital:

$15,411
Michigan:

$14,796
Number of discharges: 36
Here:

1.97%
Michigan:

0.32%
Chest Pain
Average Covered Charges
This Hospital:

$11,812
State:

$11,866
Average Total Payments
Here:

$3,925
Michigan:

$3,947
Number of discharges: 32
Here:

1.75%
Michigan:

1.87%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$11,093
Michigan:

$16,752
Average Total Payments
Here:

$7,653
Michigan:

$6,838
Number of discharges: 16
Here:

0.88%
Michigan:

2.43%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$17,337
State:

$20,754
Average Total Payments
This Hospital:

$8,401
Michigan:

$8,256
Number of discharges: 48
Here:

2.63%
State:

2.41%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath with Major Complications
Average Covered Charges
Here:

$31,790
Michigan:

$43,463
Average Total Payments
This Hospital:

$13,014
State:

$16,479
Number of discharges: 23
This Hospital:

1.26%
State:

0.38%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$20,719
State:

$24,214
Average Total Payments
Here:

$7,844
Michigan:

$8,026
Number of discharges: 60
Here:

3.28%
State:

1.60%
Diabetes with Complications
Average Covered Charges
Here:

$13,075
State:

$14,551
Average Total Payments
Here:

$5,961
State:

$6,076
Number of discharges: 18
This Hospital:

0.98%
State:

0.71%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
Here:

$25,129
State:

$18,993
Average Total Payments
Here:

$10,051
State:

$7,651
Number of discharges: 14
This Hospital:

0.77%
State:

0.29%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
This Hospital:

$22,346
State:

$22,272
Average Total Payments
Here:

$8,779
State:

$8,677
Number of discharges: 13
This Hospital:

0.71%
Michigan:

0.67%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$14,122
State:

$13,870
Average Total Payments
This Hospital:

$5,169
Michigan:

$5,175
Number of discharges: 43
This Hospital:

2.35%
Michigan:

3.40%
Extracranial Procedures without Complications
Average Covered Charges
This Hospital:

$19,195
Michigan:

$21,635
Average Total Payments
This Hospital:

$8,600
Michigan:

$7,152
Number of discharges: 25
This Hospital:

1.37%
Michigan:

0.45%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$14,320
State:

$18,450
Average Total Payments
Here:

$7,450
Michigan:

$7,226
Number of discharges: 49
This Hospital:

2.68%
State:

2.09%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$26,867
State:

$31,819
Average Total Payments
Here:

$13,568
Michigan:

$12,773
Number of discharges: 22
This Hospital:

1.20%
State:

0.81%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$14,095
State:

$16,419
Average Total Payments
This Hospital:

$6,553
Michigan:

$6,652
Number of discharges: 14
Here:

0.77%
State:

0.66%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$9,248
Michigan:

$11,751
Average Total Payments
This Hospital:

$4,988
State:

$4,531
Number of discharges: 12
This Hospital:

0.66%
Michigan:

0.43%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$13,505
State:

$17,110
Average Total Payments
This Hospital:

$7,297
State:

$7,317
Number of discharges: 44
This Hospital:

2.41%
Michigan:

3.09%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$20,289
Michigan:

$25,094
Average Total Payments
Here:

$10,800
State:

$10,533
Number of discharges: 37
Here:

2.02%
State:

3.04%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$12,365
Michigan:

$11,986
Average Total Payments
This Hospital:

$4,926
State:

$4,982
Number of discharges: 12
This Hospital:

0.66%
Michigan:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$30,194
State:

$34,665
Average Total Payments
This Hospital:

$13,700
Michigan:

$12,956
Number of discharges: 34
This Hospital:

1.86%
Michigan:

0.86%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
This Hospital:

$21,612
State:

$27,978
Average Total Payments
Here:

$10,804
State:

$10,945
Number of discharges: 14
This Hospital:

0.77%
Michigan:

0.20%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$43,918
State:

$88,504
Average Total Payments
Here:

$34,513
State:

$39,211
Number of discharges: 12
Here:

0.66%
Michigan:

0.70%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$15,544
State:

$20,410
Average Total Payments
This Hospital:

$8,230
Michigan:

$8,126
Number of discharges: 31
This Hospital:

1.70%
State:

1.41%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$23,116
Michigan:

$32,645
Average Total Payments
This Hospital:

$13,645
State:

$13,419
Number of discharges: 27
This Hospital:

1.48%
Michigan:

0.88%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$13,321
Michigan:

$16,037
Average Total Payments
Here:

$6,211
State:

$5,842
Number of discharges: 26
Here:

1.42%
Michigan:

0.67%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$12,625
State:

$18,470
Average Total Payments
Here:

$7,888
Michigan:

$8,356
Number of discharges: 14
This Hospital:

0.77%
State:

1.00%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$10,209
Michigan:

$12,900
Average Total Payments
This Hospital:

$5,434
State:

$5,490
Number of discharges: 25
Here:

1.37%
Michigan:

2.37%
Major Cardiovasc Procedures without Major Complications
Average Covered Charges
Here:

$67,315
State:

$63,123
Average Total Payments
Here:

$27,023
State:

$22,694
Number of discharges: 13
Here:

0.71%
Michigan:

0.46%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$32,979
State:

$34,590
Average Total Payments
Here:

$16,041
State:

$14,454
Number of discharges: 81
This Hospital:

4.43%
Michigan:

5.70%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$83,911
Michigan:

$89,888
Average Total Payments
Here:

$43,446
State:

$36,970
Number of discharges: 16
Here:

0.88%
Michigan:

0.50%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$17,400
Michigan:

$19,497
Average Total Payments
This Hospital:

$8,825
Michigan:

$8,609
Number of discharges: 25
This Hospital:

1.37%
Michigan:

0.83%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$8,697
Michigan:

$11,978
Average Total Payments
This Hospital:

$4,814
Michigan:

$4,928
Number of discharges: 29
This Hospital:

1.59%
State:

1.81%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$41,748
State:

$32,362
Average Total Payments
This Hospital:

$18,083
Michigan:

$14,014
Number of discharges: 14
Here:

0.77%
State:

0.85%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$15,267
Michigan:

$18,702
Average Total Payments
Here:

$7,149
Michigan:

$7,288
Number of discharges: 17
This Hospital:

0.93%
Michigan:

0.62%
Other Kidney and Urinary Tract Diagnoses with Major Complications
Average Covered Charges
Here:

$16,665
Michigan:

$27,446
Average Total Payments
This Hospital:

$11,085
Michigan:

$12,070
Number of discharges: 22
This Hospital:

1.20%
State:

0.41%
Other Vascular Procedures with Complications
Average Covered Charges
Here:

$55,209
Michigan:

$50,898
Average Total Payments
Here:

$21,159
Michigan:

$18,314
Number of discharges: 18
Here:

0.98%
State:

0.59%
Other Vascular Procedures with Major Complications
Average Covered Charges
Here:

$32,966
State:

$60,517
Average Total Payments
Here:

$21,040
Michigan:

$23,568
Number of discharges: 11
This Hospital:

0.60%
Michigan:

0.55%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$15,290
Michigan:

$16,646
Average Total Payments
Here:

$7,418
State:

$7,083
Number of discharges: 15
This Hospital:

0.82%
State:

0.71%
Poisoning and Toxic Effects of Drugs with Major Complications
Average Covered Charges
This Hospital:

$13,644
Michigan:

$25,997
Average Total Payments
This Hospital:

$9,956
State:

$11,041
Number of discharges: 17
Here:

0.93%
Michigan:

0.37%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$8,345
State:

$10,975
Average Total Payments
Here:

$4,960
State:

$4,598
Number of discharges: 12
This Hospital:

0.66%
State:

0.54%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$17,920
State:

$22,359
Average Total Payments
Here:

$9,374
Michigan:

$8,891
Number of discharges: 114
This Hospital:

6.24%
State:

1.42%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$19,227
Michigan:

$20,030
Average Total Payments
Here:

$7,838
State:

$7,634
Number of discharges: 11
This Hospital:

0.60%
State:

0.48%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$10,531
State:

$14,010
Average Total Payments
This Hospital:

$5,682
State:

$5,838
Number of discharges: 22
Here:

1.20%
State:

1.17%
Renal Failure with Complications
Average Covered Charges
Here:

$13,196
Michigan:

$16,644
Average Total Payments
Here:

$7,482
Michigan:

$7,327
Number of discharges: 48
Here:

2.63%
State:

2.06%
Renal Failure with Major Complications
Average Covered Charges
Here:

$16,157
Michigan:

$27,214
Average Total Payments
This Hospital:

$11,324
Michigan:

$11,944
Number of discharges: 48
Here:

2.63%
Michigan:

1.56%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$16,424
Michigan:

$33,415
Average Total Payments
This Hospital:

$13,515
State:

$14,054
Number of discharges: 20
This Hospital:

1.09%
Michigan:

0.86%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
This Hospital:

$73,471
State:

$95,044
Average Total Payments
Here:

$40,803
Michigan:

$39,526
Number of discharges: 16
This Hospital:

0.88%
State:

0.35%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$35,190
Michigan:

$44,210
Average Total Payments
Here:

$16,161
Michigan:

$16,708
Number of discharges: 16
This Hospital:

0.88%
State:

0.99%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$15,207
Michigan:

$13,979
Average Total Payments
Here:

$6,009
State:

$5,668
Number of discharges: 14
This Hospital:

0.77%
State:

0.83%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$23,453
Michigan:

$31,268
Average Total Payments
This Hospital:

$13,576
State:

$13,308
Number of discharges: 176
This Hospital:

9.63%
Michigan:

5.26%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$11,501
State:

$18,305
Average Total Payments
This Hospital:

$7,972
Michigan:

$8,034
Number of discharges: 33
This Hospital:

1.81%
Michigan:

1.82%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$11,808
State:

$16,425
Average Total Payments
Here:

$7,157
Michigan:

$7,142
Number of discharges: 34
This Hospital:

1.86%
State:

2.16%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$14,499
State:

$24,354
Average Total Payments
Here:

$9,791
State:

$10,062
Number of discharges: 37
This Hospital:

2.02%
State:

1.66%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$7,603
Michigan:

$11,947
Average Total Payments
This Hospital:

$5,077
State:

$4,951
Number of discharges: 14
Here:

0.77%
State:

0.82%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$59,492
Michigan:

$59,725
Average Total Payments
This Hospital:

$29,298
Michigan:

$26,977
Number of discharges: 51
Here:

2.79%
Michigan:

1.02%
Syncope and Collapse
Average Covered Charges
This Hospital:

$9,602
Michigan:

$13,390
Average Total Payments
This Hospital:

$5,154
State:

$5,119
Number of discharges: 19
This Hospital:

1.04%
State:

2.41%
Transient Ischemia
Average Covered Charges
This Hospital:

$10,019
Michigan:

$13,892
Average Total Payments
Here:

$5,172
State:

$5,129
Number of discharges: 21
This Hospital:

1.15%
Michigan:

1.33%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 32%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
Michigan:

4%
Usually
This Hospital:

17%
State:

18%
Always
Here:

80%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

3%
State:

4%
Usually
Here:

16%
State:

17%
Always
This Hospital:

81%
Michigan:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

7%
State:

8%
Usually
Here:

28%
State:

24%
Always
This Hospital:

65%
Michigan:

68%

How often was patients' pain well controlled?

Sometimes or never
Here:

5%
Michigan:

6%
Usually
Here:

22%
State:

23%
Always
Here:

73%
Michigan:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

16%
Michigan:

20%
Usually
This Hospital:

19%
State:

19%
Always
Here:

65%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

7%
Michigan:

9%
Usually
This Hospital:

19%
State:

20%
Always
Here:

74%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

9%
Michigan:

12%
Usually
This Hospital:

29%
Michigan:

31%
Always
Here:

62%
Michigan:

57%

Were patients given information about what to do during their recovery at home?

Yes
Here:

91%
Michigan:

86%
No
Here:

9%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

5%
State:

8%
7 or 8
This Hospital:

14%
State:

22%
9 or 10
Here:

81%
State:

70%

Would patients recommend the hospital to friends and family?

No
Here:

3%
Michigan:

5%
Yes, probably
Here:

15%
State:

25%
Yes, definitely
This Hospital:

82%
State:

70%

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