METRO NASHVILLE GENERAL HOSPITAL (NASHVILLE, TN) Detailed Hospital Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 26%

How often did nurses communicate well with patients?

Sometimes or never

Here:	7%
Tennessee:	5%

Usually

This Hospital:	20%
Tennessee:	16%

Always

This Hospital:	73%
Tennessee:	79%

How often did doctors communicate well with patients?

Sometimes or never

Here:	5%
State:	4%

Usually

This Hospital:	15%
State:	13%

Always

Here:	80%
Tennessee:	83%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	17%
State:	10%

Usually

This Hospital:	26%
State:	23%

Always

Here:	57%
Tennessee:	67%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	8%
State:	7%

Usually

Here:	21%
Tennessee:	22%

Always

This Hospital:	71%
State:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	27%
Tennessee:	21%

Usually

Here:	17%
Tennessee:	16%

Always

This Hospital:	56%
State:	63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	13%
State:	10%

Usually

This Hospital:	19%
State:	18%

Always

This Hospital:	68%
Tennessee:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	12%
State:	8%

Usually

This Hospital:	26%
Tennessee:	26%

Always

This Hospital:	62%
State:	66%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	83%
State:	82%

Here:	17%
Tennessee:	18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	12%
State:	9%

7 or 8

Here:	23%
Tennessee:	23%

9 or 10

Here:	65%
State:	68%

Would patients recommend the hospital to friends and family?

Here:	9%
State:	6%

Yes, probably

Here:	28%
Tennessee:	25%

Yes, definitely

This Hospital:	63%
State:	69%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	100.0%
State:	99.3%

Percent of Patients Given Aspirin at Discharge

This Hospital:	98.0%
State:	99.5%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Tennessee:	98.0%

Percent of Patients Given Beta Blocker at Discharge

This Hospital:	98.0%
Tennessee:	99.5%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
Tennessee:	99.9%

Patients Given a Prescription for a Statin at Discharge

Here:	98.0%
State:	97.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Tennessee:	98.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
Tennessee:	96.4%

Percent of Patients Given Discharge Instructions

Here:	74.0%
Tennessee:	91.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Tennessee:	99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	89.0%
State:	96.9%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	93.0%
State:	97.4%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	98.0%
Tennessee:	99.0%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	97.0%
State:	95.2%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	100.0%
Tennessee:	95.4%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	91.0%
Tennessee:	97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	94.0%
Tennessee:	98.5%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	91.0%
Tennessee:	96.4%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	92.0%
State:	98.3%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	88.0%
State:	96.6%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	90.0%
Tennessee:	97.6%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
Tennessee:	99.9%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	83.0%
State:	92.9%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	77.0%
State:	96.1%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	88.0%
State:	97.0%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	93.0%
State:	96.3%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

Here:	99.0%
State:	99.8%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	4.300%
State:	8.346%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.043%
Tennessee:	0.170%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications

Average Covered Charges

Here:	$33,747
State:	$36,619

Average Total Payments

Here:	$15,486
State:	$10,935

Number of discharges: 12

This Hospital:	13.95%
Tennessee:	1.08%

Cellulitis without Major Complications

Average Covered Charges

Here:	$18,017
State:	$16,279

Average Total Payments

This Hospital:	$7,349
Tennessee:	$5,032

Number of discharges: 13

Here:	15.12%
State:	1.82%

Chest Pain

Average Covered Charges

This Hospital:	$15,735
State:	$14,776

Average Total Payments

Here:	$4,815
Tennessee:	$3,353

Number of discharges: 11

This Hospital:	12.79%
State:	1.53%

Heart Failure and Shock with Major Complications

Average Covered Charges

This Hospital:	$21,032
Tennessee:	$29,962

Average Total Payments

Here:	$12,886
Tennessee:	$8,869

Number of discharges: 11

This Hospital:	12.79%
Tennessee:	2.69%

Kidney and Urinary Tract Infections without Major Complications

Average Covered Charges

This Hospital:	$12,707
State:	$15,485

Average Total Payments

Here:	$6,855
Tennessee:	$4,583

Number of discharges: 13

Here:	15.12%
State:	3.34%

Renal Failure with Major Complications

Average Covered Charges

This Hospital:	$13,951
Tennessee:	$30,685

Average Total Payments

Here:	$14,431
State:	$9,923

Number of discharges: 15

Here:	17.44%
Tennessee:	1.65%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications

Average Covered Charges

This Hospital:	$38,234
Tennessee:	$38,065

Average Total Payments

Here:	$16,821
Tennessee:	$11,398

Number of discharges: 11

This Hospital:	12.79%
State:	4.50%

METRO NASHVILLE GENERAL HOSPITAL - NASHVILLE, TN

Hospital Consumer Assessment of Healthcare Providers

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Use of Medical Imaging

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

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