SKY LAKES MEDICAL CENTER - KLAMATH FALLS, OR

Submitted by:Richard Rico, CFO
New name of the hospital is Sky Lakes Medical Center

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Addresss:
2865 DAGGETT AVENUE
KLAMATH FALLS, OR, 97601
Phone (make sure to verify first before calling): (541) 274-6150

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 9.00
Registered Professional Nurses : 163.50
Other Salaried Personnel : 635.40
Dieticians : 2.00
Occupational Therapists : 3.80
Physical Therapists : 9.00
Registered Pharmacists : 7.00
Respiratory Therapists : 6.00
Physicians : 9.00
Medical Social Workers : 3.00

Number Of Beds
Total: 176
Total Certified: 176
Psychiatric Unit Beds: 12

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
Oregon:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

82.0%
Oregon:

95.1%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

95.0%
State:

98.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Oregon:

99.5%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

78.0%
State:

91.7%
Patients Given a Prescription for a Statin at Discharge
Here:

87.0%
State:

97.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

98.0%
State:

98.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

90.0%
Oregon:

97.1%
Percent of Patients Given Discharge Instructions
This Hospital:

77.0%
Oregon:

91.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
Oregon:

97.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

92.0%
Oregon:

96.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

95.0%
Oregon:

95.4%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

68.0%
Oregon:

89.2%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

96.0%
State:

93.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

97.0%
Oregon:

96.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

93.0%
State:

96.6%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

97.0%
State:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

93.0%
State:

95.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

94.0%
Oregon:

96.2%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

89.0%
Oregon:

92.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

92.0%
Oregon:

94.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

92.0%
Oregon:

94.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

96.0%
Oregon:

97.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

97.0%
State:

99.5%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

17.9%
Oregon:

15.7%
30-Day Mortality Rates from Heart Failure
Here:

13.7%
Oregon:

12.4%
30-Day Mortality Rates from Pneumonia
This Hospital:

14.1%
Oregon:

12.2%
30-Day Readmission Rates from Heart Attack
This Hospital:

18.6%
State:

18.1%
30-Day Readmission Rates from Heart Failure
This Hospital:

22.7%
Oregon:

22.6%
30-Day Readmission Rates from Pneumonia
This Hospital:

16.8%
Oregon:

17.5%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 32%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
Oregon:

4%
Usually
Here:

21%
State:

19%
Always
This Hospital:

74%
State:

77%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
Oregon:

4%
Usually
Here:

16%
State:

16%
Always
This Hospital:

80%
State:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

10%
State:

8%
Usually
This Hospital:

29%
Oregon:

26%
Always
Here:

61%
Oregon:

66%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
State:

6%
Usually
Here:

23%
Oregon:

24%
Always
Here:

68%
State:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

19%
Oregon:

19%
Usually
This Hospital:

18%
Oregon:

19%
Always
This Hospital:

63%
Oregon:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

9%
Oregon:

8%
Usually
This Hospital:

21%
State:

20%
Always
Here:

70%
Oregon:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

13%
Oregon:

12%
Usually
This Hospital:

37%
Oregon:

34%
Always
This Hospital:

50%
Oregon:

54%

Were patients given information about what to do during their recovery at home?

Yes
Here:

84%
Oregon:

84%
No
This Hospital:

16%
State:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

10%
State:

8%
7 or 8
Here:

25%
Oregon:

23%
9 or 10
This Hospital:

65%
Oregon:

69%

Would patients recommend the hospital to friends and family?

No
Here:

6%
Oregon:

4%
Yes, probably
Here:

31%
State:

24%
Yes, definitely
Here:

63%
Oregon:

72%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$21,427
Oregon:

$19,694
Average Total Payments
Here:

$8,523
State:

$7,256
Number of discharges: 34
Here:

2.57%
State:

2.18%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$19,275
State:

$15,307
Average Total Payments
Here:

$6,687
Oregon:

$5,925
Number of discharges: 25
This Hospital:

1.89%
State:

1.51%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$28,887
Oregon:

$23,996
Average Total Payments
Here:

$9,662
Oregon:

$9,194
Number of discharges: 19
This Hospital:

1.44%
State:

0.93%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$15,820
Oregon:

$10,702
Average Total Payments
Here:

$4,520
Oregon:

$4,145
Number of discharges: 18
This Hospital:

1.36%
State:

1.41%
Cellulitis without Major Complications
Average Covered Charges
Here:

$18,762
State:

$15,646
Average Total Payments
This Hospital:

$6,650
Oregon:

$6,162
Number of discharges: 22
Here:

1.67%
State:

1.72%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$42,926
Oregon:

$40,379
Average Total Payments
Here:

$15,820
Oregon:

$15,164
Number of discharges: 13
This Hospital:

0.98%
Oregon:

0.83%
Chest Pain
Average Covered Charges
This Hospital:

$16,889
Oregon:

$11,275
Average Total Payments
This Hospital:

$4,346
State:

$4,196
Number of discharges: 26
This Hospital:

1.97%
Oregon:

1.21%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$27,919
Oregon:

$18,029
Average Total Payments
This Hospital:

$7,692
State:

$6,935
Number of discharges: 15
Here:

1.14%
Oregon:

1.51%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$21,951
Oregon:

$23,033
Average Total Payments
Here:

$9,410
State:

$8,365
Number of discharges: 25
This Hospital:

1.89%
Oregon:

1.38%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$20,308
Oregon:

$14,028
Average Total Payments
This Hospital:

$5,727
State:

$5,407
Number of discharges: 12
Here:

0.91%
Oregon:

1.02%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$27,945
Oregon:

$24,060
Average Total Payments
Here:

$8,452
State:

$8,022
Number of discharges: 66
Here:

5.00%
State:

1.73%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$20,080
Oregon:

$14,858
Average Total Payments
This Hospital:

$5,698
State:

$5,377
Number of discharges: 29
Here:

2.20%
Oregon:

2.85%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$25,744
Oregon:

$19,645
Average Total Payments
This Hospital:

$7,971
State:

$7,289
Number of discharges: 31
Here:

2.35%
Oregon:

2.26%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$16,722
State:

$12,027
Average Total Payments
Here:

$5,075
Oregon:

$4,823
Number of discharges: 15
This Hospital:

1.14%
State:

0.75%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$25,386
State:

$18,042
Average Total Payments
This Hospital:

$8,054
Oregon:

$7,282
Number of discharges: 26
Here:

1.97%
State:

3.22%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$36,082
State:

$27,504
Average Total Payments
Here:

$11,543
Oregon:

$10,906
Number of discharges: 41
Here:

3.10%
Oregon:

2.28%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$19,158
State:

$13,286
Average Total Payments
This Hospital:

$5,412
State:

$4,897
Number of discharges: 11
This Hospital:

0.83%
State:

1.22%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$38,371
State:

$40,170
Average Total Payments
This Hospital:

$14,547
Oregon:

$13,192
Number of discharges: 24
This Hospital:

1.82%
Oregon:

1.46%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
Here:

$29,865
State:

$29,675
Average Total Payments
This Hospital:

$11,943
Oregon:

$10,451
Number of discharges: 12
This Hospital:

0.91%
Oregon:

0.34%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
This Hospital:

$100,270
Oregon:

$119,312
Average Total Payments
Here:

$44,644
Oregon:

$47,560
Number of discharges: 17
Here:

1.29%
State:

0.72%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$25,478
Oregon:

$21,192
Average Total Payments
This Hospital:

$9,216
State:

$8,156
Number of discharges: 21
Here:

1.59%
State:

2.01%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$43,848
Oregon:

$37,246
Average Total Payments
This Hospital:

$14,873
Oregon:

$13,998
Number of discharges: 23
Here:

1.74%
State:

1.10%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$15,919
State:

$15,265
Average Total Payments
This Hospital:

$6,581
State:

$6,050
Number of discharges: 16
Here:

1.21%
State:

1.07%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$17,776
Oregon:

$13,356
Average Total Payments
Here:

$5,949
Oregon:

$5,471
Number of discharges: 15
Here:

1.14%
State:

2.07%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$41,014
State:

$41,007
Average Total Payments
This Hospital:

$16,751
State:

$15,328
Number of discharges: 181
Here:

13.70%
Oregon:

10.71%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$60,986
State:

$48,072
Average Total Payments
Here:

$20,935
State:

$19,111
Number of discharges: 18
Here:

1.36%
Oregon:

1.03%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$139,037
State:

$116,613
Average Total Payments
Here:

$50,547
Oregon:

$50,154
Number of discharges: 14
This Hospital:

1.06%
State:

0.59%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$22,759
State:

$18,856
Average Total Payments
This Hospital:

$7,316
State:

$6,510
Number of discharges: 13
This Hospital:

0.98%
Oregon:

0.67%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$16,496
Oregon:

$13,111
Average Total Payments
Here:

$5,443
Oregon:

$5,010
Number of discharges: 25
Here:

1.89%
Oregon:

1.92%
Other Kidney and Urinary Tract Diagnoses with Major Complications
Average Covered Charges
Here:

$23,575
State:

$25,440
Average Total Payments
This Hospital:

$11,849
Oregon:

$10,895
Number of discharges: 11
This Hospital:

0.83%
State:

0.53%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$55,159
State:

$42,821
Average Total Payments
This Hospital:

$15,625
State:

$14,007
Number of discharges: 12
This Hospital:

0.91%
State:

1.71%
Percutaneous Cardiovascular Procedures with Non-Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$41,881
Oregon:

$42,802
Average Total Payments
Here:

$13,586
State:

$13,434
Number of discharges: 32
This Hospital:

2.42%
State:

0.46%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
This Hospital:

$52,654
Oregon:

$44,741
Average Total Payments
This Hospital:

$20,111
Oregon:

$18,247
Number of discharges: 17
Here:

1.29%
State:

0.50%
Permanent Cardiac Pacemaker Implant without Complications
Average Covered Charges
This Hospital:

$40,423
Oregon:

$36,115
Average Total Payments
Here:

$15,585
State:

$14,002
Number of discharges: 18
This Hospital:

1.36%
State:

0.51%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$31,049
State:

$25,396
Average Total Payments
Here:

$10,070
State:

$9,037
Number of discharges: 21
Here:

1.59%
Oregon:

1.66%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$16,082
Oregon:

$13,786
Average Total Payments
This Hospital:

$6,225
State:

$5,741
Number of discharges: 22
Here:

1.67%
Oregon:

0.62%
Renal Failure with Complications
Average Covered Charges
Here:

$20,714
Oregon:

$17,913
Average Total Payments
This Hospital:

$8,892
State:

$7,510
Number of discharges: 35
Here:

2.65%
Oregon:

1.92%
Renal Failure with Major Complications
Average Covered Charges
Here:

$21,838
State:

$29,859
Average Total Payments
This Hospital:

$11,788
State:

$11,721
Number of discharges: 21
Here:

1.59%
State:

1.50%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$40,565
State:

$34,559
Average Total Payments
This Hospital:

$15,471
Oregon:

$13,707
Number of discharges: 105
This Hospital:

7.95%
Oregon:

6.17%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$26,257
Oregon:

$19,363
Average Total Payments
This Hospital:

$9,118
State:

$8,035
Number of discharges: 25
Here:

1.89%
State:

1.66%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$16,588
Oregon:

$13,670
Average Total Payments
Here:

$5,459
State:

$5,017
Number of discharges: 11
Here:

0.83%
State:

0.57%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$24,804
State:

$18,344
Average Total Payments
This Hospital:

$8,292
Oregon:

$7,302
Number of discharges: 40
This Hospital:

3.03%
State:

3.18%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$42,074
Oregon:

$27,393
Average Total Payments
Here:

$12,731
Oregon:

$10,198
Number of discharges: 39
This Hospital:

2.95%
State:

1.86%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$19,249
Oregon:

$13,443
Average Total Payments
Here:

$5,663
State:

$4,959
Number of discharges: 20
Here:

1.51%
State:

1.20%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$59,741
State:

$66,946
Average Total Payments
This Hospital:

$30,693
State:

$28,069
Number of discharges: 54
This Hospital:

4.09%
State:

2.09%
Syncope and Collapse
Average Covered Charges
This Hospital:

$17,549
Oregon:

$13,407
Average Total Payments
Here:

$5,880
State:

$5,253
Number of discharges: 20
This Hospital:

1.51%
Oregon:

1.16%
Transient Ischemia
Average Covered Charges
This Hospital:

$15,740
State:

$13,826
Average Total Payments
This Hospital:

$5,721
Oregon:

$5,399
Number of discharges: 11
This Hospital:

0.83%
State:

0.63%

Hospital Acquired Conditions

Falls and injuries
Here:

0.406%
State:

0.728%
Infection from a Urinary Catheter
Here:

0.609%
Oregon:

0.751%
Severe pressure sores (bed sores)
Here:

0.203%
Oregon:

0.183%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

44.400%
State:

40.034%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

18.400%
State:

8.820%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.031%
State:

0.082%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

2.300%
Oregon:

5.064%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

0.600%
Oregon:

1.494%

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