MERCY MEDICAL CENTER - WILLISTON, ND

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Addresss:
1301 15TH AVE W
WILLISTON, ND, 58801
Phone (make sure to verify first before calling): (701) 774-7400

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes

Other nearby hospitals and nursing homes


Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

42.900%
North Dakota:

33.290%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

8.900%
State:

7.578%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.087%
North Dakota:

0.128%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.020%
State:

0.010%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

5.900%
North Dakota:

4.440%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
North Dakota:

4%
Usually
Here:

21%
North Dakota:

19%
Always
Here:

74%
North Dakota:

77%

How often did doctors communicate well with patients?

Sometimes or never
Here:

3%
North Dakota:

4%
Usually
This Hospital:

13%
North Dakota:

18%
Always
Here:

84%
State:

78%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

9%
North Dakota:

7%
Usually
This Hospital:

25%
North Dakota:

28%
Always
This Hospital:

66%
North Dakota:

65%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

8%
State:

6%
Usually
This Hospital:

27%
North Dakota:

25%
Always
This Hospital:

65%
State:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

17%
State:

18%
Usually
This Hospital:

18%
State:

21%
Always
This Hospital:

65%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

12%
North Dakota:

8%
Usually
This Hospital:

20%
North Dakota:

20%
Always
Here:

68%
North Dakota:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

11%
State:

10%
Usually
This Hospital:

32%
State:

34%
Always
This Hospital:

57%
North Dakota:

56%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

89%
North Dakota:

84%
No
This Hospital:

11%
North Dakota:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

9%
North Dakota:

9%
7 or 8
This Hospital:

25%
State:

24%
9 or 10
This Hospital:

66%
State:

67%

Would patients recommend the hospital to friends and family?

No
This Hospital:

5%
North Dakota:

4%
Yes, probably
This Hospital:

29%
State:

27%
Yes, definitely
Here:

66%
State:

69%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

18
North Dakota:

12
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
State:

98.1%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

94.3%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
State:

94.9%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
North Dakota:

95.4%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

100.0%
North Dakota:

95.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
North Dakota:

97.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

93.0%
North Dakota:

91.8%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
North Dakota:

87.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

95.0%
North Dakota:

93.3%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

96.0%
State:

97.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

96.0%
North Dakota:

98.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
North Dakota:

97.6%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

94.0%
State:

96.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

94.0%
State:

97.2%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

99.0%
State:

99.6%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

100.0%
State:

94.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

83.0%
North Dakota:

94.9%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

94.0%
State:

93.6%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
State:

97.6%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

90.0%
State:

98.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.8%
North Dakota:

15.9%
30-Day Mortality Rates from Heart Failure
Here:

13.0%
North Dakota:

11.9%
30-Day Mortality Rates from Pneumonia
Here:

12.7%
North Dakota:

11.9%
30-Day Readmission Rates from Heart Failure
Here:

23.3%
North Dakota:

23.9%
30-Day Readmission Rates from Pneumonia
Here:

17.7%
State:

18.2%

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