MERCY MEDICAL CENTER MT SHASTA - MOUNT SHASTA, CA

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Addresss:
914 PINE STREET
MOUNT SHASTA, CA, 96067
Phone (make sure to verify first before calling): (530) 926-6111

Hospital Type: Critical Access Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes

Other nearby nursing homes


Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
California:

98.9%
Percent of Patients Given Discharge Instructions
Here:

100.0%
California:

93.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

91.0%
California:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

90.0%
California:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
State:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

91.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
California:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

95.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

95.0%
State:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

96.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

96.1%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure
This Hospital:

12.0%
State:

10.9%
30-Day Mortality Rates from Pneumonia
Here:

17.1%
State:

11.7%
30-Day Readmission Rates from Heart Failure
Here:

23.7%
State:

24.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.9%
California:

18.3%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

36.800%
State:

33.932%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

4.800%
State:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.628%
California:

0.170%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

2.800%
California:

5.492%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
Here:

4%
California:

7%
Usually
This Hospital:

12%
California:

21%
Always
This Hospital:

84%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
California:

6%
Usually
Here:

15%
California:

17%
Always
Here:

80%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
California:

13%
Usually
Here:

20%
California:

28%
Always
Here:

74%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

8%
California:

8%
Usually
Here:

22%
State:

25%
Always
This Hospital:

70%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

18%
California:

23%
Usually
This Hospital:

17%
California:

19%
Always
This Hospital:

65%
California:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

7%
California:

10%
Usually
Here:

14%
State:

21%
Always
Here:

79%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

9%
State:

18%
Usually
This Hospital:

31%
California:

33%
Always
Here:

60%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

89%
California:

81%
No
This Hospital:

11%
California:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

5%
State:

10%
7 or 8
This Hospital:

17%
State:

24%
9 or 10
This Hospital:

78%
State:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
State:

7%
Yes, probably
Here:

15%
State:

24%
Yes, definitely
Here:

82%
California:

69%

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