MERCY MEDICAL CENTER-DUBUQUE (DUBUQUE, IA) Detailed Hospital Profile

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	100.0%
Iowa:	99.4%

Percent of Patients Given Aspirin at Discharge

Here:	100.0%
Iowa:	99.6%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	100.0%
State:	97.7%

Percent of Patients Given Beta Blocker at Discharge

Here:	98.0%
Iowa:	99.0%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Iowa:	99.8%

Percent of Patients Given PCI Within 90 Minutes Of Arrival

This Hospital:	100.0%
Iowa:	93.5%

Patients Given a Prescription for a Statin at Discharge

Here:	93.0%
State:	97.1%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	96.9%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	98.0%
State:	95.7%

Percent of Patients Given Discharge Instructions

This Hospital:	93.0%
State:	90.2%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Iowa:	99.0%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	100.0%
Iowa:	97.4%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	100.0%
State:	97.8%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	100.0%
Iowa:	97.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	100.0%
State:	93.4%

Percent of Patients Assessed and Given Influenza Vaccination

This Hospital:	100.0%
State:	91.6%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	100.0%
State:	94.3%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	99.0%
Iowa:	97.8%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	98.0%
Iowa:	96.3%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	99.0%
Iowa:	98.7%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	98.0%
Iowa:	96.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	98.0%
State:	97.2%

Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery

This Hospital:	97.0%
Iowa:	92.8%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
State:	99.8%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	99.0%
Iowa:	94.2%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	98.0%
State:	96.5%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

Here:	98.0%
State:	95.7%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	98.0%
State:	97.7%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

Here:	100.0%
Iowa:	99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack

Here:	16.2%
Iowa:	14.9%

30-Day Mortality Rates from Heart Failure

Here:	12.9%
State:	12.0%

30-Day Mortality Rates from Pneumonia

Here:	10.6%
State:	12.0%

30-Day Readmission Rates from Heart Attack

This Hospital:	17.5%
State:	18.5%

30-Day Readmission Rates from Heart Failure

This Hospital:	24.2%
State:	23.7%

30-Day Readmission Rates from Pneumonia

Here:	17.9%
Iowa:	17.9%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

Here:	56.400%
State:	34.389%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.055%
Iowa:	0.138%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.039%
State:	0.031%

Outpatients with brain CT scans who got a sinus CT scan at the same time

This Hospital:	0.900%
Iowa:	1.519%

Complaint Deficiency

Provide activities to meet the interests and needs of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Give each resident a notice of rights, rules, services and charges. Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for
- Harm: Potential for minimal harm
- Scope: Many
Develop policies that prevent mistreatment, neglect, or abuse of residents or theft of resident property
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Construction that can resist fire for one hour or an approved fire extinguishing system
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Record of quarterly fire drills for each shift under varying conditions
- Harm: Minimal harm or potential for actual harm
- Scope: Many

Quality Measures

Percent of short-stay residents who self-report moderate to severe pain

Here:	44.8%
State:	21.7%

Percent of short-stay residents with Pressure ulcers that are new or worsened

Here:	1.3%
Iowa:	1.8%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Hospital:	100.0%
State:	91.0%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	95.3%
State:	88.8%

Hospital Acquired Conditions

Falls and injuries

Here:	0.651%
Iowa:	0.754%

Blood infection from a catheter in a large vein

This Hospital:	0.261%
State:	0.298%

Signs of Uncontrolled Blood Sugar

Here:	0.130%
Iowa:	0.191%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications

Average Covered Charges

This Hospital:	$16,107
Iowa:	$22,575

Average Total Payments

This Hospital:	$6,065
State:	$7,029

Number of discharges: 13

Here:	0.50%
Iowa:	0.64%

Acute Myocardial Infarction, Discharged Alive with Major Complications

Average Covered Charges

This Hospital:	$21,704
State:	$30,156

Average Total Payments

Here:	$9,231
Iowa:	$10,757

Number of discharges: 26

Here:	0.99%
Iowa:	1.01%

Acute Myocardial Infarction, Discharged Alive without Complications

Average Covered Charges

Here:	$19,213
Iowa:	$17,798

Average Total Payments

This Hospital:	$4,855
State:	$4,742

Number of discharges: 12

This Hospital:	0.46%
State:	0.37%

Back and Neck Procedures Except Spinal Fusion without Complications

Average Covered Charges

This Hospital:	$23,743
Iowa:	$18,753

Average Total Payments

Here:	$5,351
Iowa:	$5,923

Number of discharges: 14

This Hospital:	0.53%
State:	0.57%

Cardiac Arrhythmia and Conduction Disorders with Complications

Average Covered Charges

Here:	$12,022
Iowa:	$14,064

Average Total Payments

Here:	$4,257
Iowa:	$5,086

Number of discharges: 45

Here:	1.72%
State:	1.40%

Cardiac Arrhythmia and Conduction Disorders with Major Complications

Average Covered Charges

Here:	$15,658
State:	$20,085

Average Total Payments

This Hospital:	$6,286
State:	$7,436

Number of discharges: 42

This Hospital:	1.60%
State:	1.06%

Cardiac Arrhythmia and Conduction Disorders without Complications

Average Covered Charges

This Hospital:	$7,450
State:	$10,063

Average Total Payments

This Hospital:	$2,954
Iowa:	$3,469

Number of discharges: 48

This Hospital:	1.83%
State:	1.74%

Cellulitis without Major Complications

Average Covered Charges

Here:	$11,735
State:	$13,154

Average Total Payments

This Hospital:	$4,182
State:	$5,126

Number of discharges: 57

This Hospital:	2.18%
Iowa:	1.90%

Chest Pain

Average Covered Charges

Here:	$8,763
State:	$11,577

Average Total Payments

Here:	$2,801
State:	$3,347

Number of discharges: 18

Here:	0.69%
Iowa:	1.46%

Chronic Obstructive Pulmonary Disease with Complications

Average Covered Charges

Here:	$12,397
Iowa:	$16,587

Average Total Payments

Here:	$4,973
State:	$5,845

Number of discharges: 23

This Hospital:	0.88%
State:	1.73%

Chronic Obstructive Pulmonary Disease with Major Complications

Average Covered Charges

Here:	$18,426
State:	$19,159

Average Total Payments

This Hospital:	$6,011
State:	$7,031

Number of discharges: 88

This Hospital:	3.36%
State:	1.99%

Chronic Obstructive Pulmonary Disease without Complications

Average Covered Charges

Here:	$9,698
Iowa:	$12,605

Average Total Payments

This Hospital:	$3,651
Iowa:	$4,509

Number of discharges: 19

Here:	0.73%
State:	1.27%

Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications

Average Covered Charges

Here:	$23,198
Iowa:	$24,739

Average Total Payments

Here:	$5,537
Iowa:	$6,989

Number of discharges: 39

This Hospital:	1.49%
State:	1.97%

Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications

Average Covered Charges

This Hospital:	$19,330
Iowa:	$24,297

Average Total Payments

This Hospital:	$5,890
State:	$7,479

Number of discharges: 20

Here:	0.76%
Iowa:	0.45%

Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications

Average Covered Charges

This Hospital:	$12,614
State:	$14,219

Average Total Payments

This Hospital:	$3,831
Iowa:	$4,496

Number of discharges: 91

This Hospital:	3.48%
Iowa:	3.04%

Extracranial Procedures without Complications

Average Covered Charges

Here:	$20,053
State:	$22,330

Average Total Payments

This Hospital:	$5,368
State:	$6,128

Number of discharges: 40

This Hospital:	1.53%
State:	0.75%

Fractures of Hip and Pelvis without Major Complications

Average Covered Charges

This Hospital:	$8,585
Iowa:	$11,460

Average Total Payments

This Hospital:	$3,470
State:	$4,417

Number of discharges: 14

This Hospital:	0.53%
Iowa:	0.33%

Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications

Average Covered Charges

Here:	$11,271
Iowa:	$13,200

Average Total Payments

Here:	$3,648
State:	$4,313

Number of discharges: 12

Here:	0.46%
State:	0.25%

G.I. Hemorrhage with Complications

Average Covered Charges

Here:	$16,208
State:	$17,952

Average Total Payments

Here:	$5,199
State:	$6,324

Number of discharges: 67

Here:	2.56%
Iowa:	2.18%

G.I. Hemorrhage with Major Complications

Average Covered Charges

Here:	$19,213
State:	$32,007

Average Total Payments

Here:	$8,487
Iowa:	$11,147

Number of discharges: 12

This Hospital:	0.46%
Iowa:	0.62%

G.I. Hemorrhage without Complications

Average Covered Charges

Here:	$13,785
State:	$12,859

Average Total Payments

Here:	$3,334
State:	$4,392

Number of discharges: 11

This Hospital:	0.42%
Iowa:	0.35%

G.I. Obstruction with Complications

Average Covered Charges

This Hospital:	$15,249
Iowa:	$16,379

Average Total Payments

This Hospital:	$4,732
Iowa:	$5,800

Number of discharges: 44

Here:	1.68%
State:	0.81%

G.I. Obstruction without Complications

Average Covered Charges

This Hospital:	$11,750
State:	$11,408

Average Total Payments

Here:	$3,252
State:	$3,874

Number of discharges: 45

This Hospital:	1.72%
State:	0.64%

Heart Failure and Shock with Complications

Average Covered Charges

This Hospital:	$14,133
Iowa:	$16,806

Average Total Payments

This Hospital:	$5,208
State:	$6,239

Number of discharges: 84

This Hospital:	3.21%
State:	2.83%

Heart Failure and Shock with Major Complications

Average Covered Charges

This Hospital:	$20,478
State:	$25,059

Average Total Payments

This Hospital:	$7,534
State:	$8,916

Number of discharges: 76

This Hospital:	2.90%
Iowa:	2.16%

Heart Failure and Shock without Complications

Average Covered Charges

This Hospital:	$11,818
State:	$11,964

Average Total Payments

This Hospital:	$3,497
State:	$4,146

Number of discharges: 43

Here:	1.64%
Iowa:	1.28%

Hip and Femur Procedures Except Major Joint with Complications

Average Covered Charges

Here:	$31,588
State:	$35,552

Average Total Payments

This Hospital:	$9,453
Iowa:	$11,140

Number of discharges: 61

This Hospital:	2.33%
Iowa:	1.61%

Hip and Femur Procedures Except Major Joint without Complications

Average Covered Charges

This Hospital:	$26,985
State:	$30,047

Average Total Payments

Here:	$7,817
Iowa:	$9,789

Number of discharges: 19

Here:	0.73%
State:	0.31%

Intracranial Hemorrhage or Cerebral Infarction with Complications

Average Covered Charges

Here:	$15,349
State:	$20,141

Average Total Payments

This Hospital:	$5,792
Iowa:	$7,017

Number of discharges: 55

Here:	2.10%
State:	1.56%

Intracranial Hemorrhage or Cerebral Infarction with Major Complications

Average Covered Charges

This Hospital:	$19,717
State:	$32,824

Average Total Payments

Here:	$9,084
Iowa:	$11,990

Number of discharges: 25

This Hospital:	0.95%
State:	0.69%

Intracranial Hemorrhage or Cerebral Infarction without Complications

Average Covered Charges

Here:	$12,483
State:	$17,007

Average Total Payments

This Hospital:	$4,116
State:	$5,213

Number of discharges: 36

This Hospital:	1.38%
State:	0.82%

Kidney and Urinary Tract Infections without Major Complications

Average Covered Charges

Here:	$10,717
State:	$13,302

Average Total Payments

Here:	$3,953
Iowa:	$4,858

Number of discharges: 50

Here:	1.91%
State:	2.36%

Major Cardiovasc Procedures without Major Complications

Average Covered Charges

Here:	$62,912
Iowa:	$71,090

Average Total Payments

This Hospital:	$15,678
State:	$19,795

Number of discharges: 15

Here:	0.57%
State:	0.60%

Major Gastrointestinal Disorders and Peritoneal Infections with Complications

Average Covered Charges

This Hospital:	$16,885
Iowa:	$19,824

Average Total Payments

Here:	$6,318
Iowa:	$7,888

Number of discharges: 19

This Hospital:	0.73%
Iowa:	0.42%

Major Joint Replacement or Reattachment of Lower Extremity with Major Complications

Average Covered Charges

This Hospital:	$41,841
Iowa:	$53,093

Average Total Payments

This Hospital:	$15,027
Iowa:	$18,952

Number of discharges: 18

Here:	0.69%
State:	0.54%

Major Joint Replacement or Reattachment of Lower Extremity without Major Complications

Average Covered Charges

This Hospital:	$31,510
State:	$37,395

Average Total Payments

This Hospital:	$10,823
State:	$12,819

Number of discharges: 286

Here:	10.92%
State:	9.59%

Major Small and Large Bowel Procedures with Complications

Average Covered Charges

Here:	$42,360
State:	$45,138

Average Total Payments

Here:	$12,880
Iowa:	$15,879

Number of discharges: 46

This Hospital:	1.76%
State:	0.83%

Major Small and Large Bowel Procedures with Major Complications

Average Covered Charges

Here:	$66,156
Iowa:	$91,016

Average Total Payments

Here:	$24,142
Iowa:	$32,145

Number of discharges: 18

This Hospital:	0.69%
State:	0.57%

Medical Back Problems without Major Complications

Average Covered Charges

This Hospital:	$10,966
Iowa:	$15,255

Average Total Payments

Here:	$4,191
Iowa:	$5,177

Number of discharges: 60

This Hospital:	2.29%
State:	1.02%

Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications

Average Covered Charges

Here:	$9,454
Iowa:	$12,163

Average Total Payments

Here:	$3,474
State:	$4,344

Number of discharges: 43

Here:	1.64%
Iowa:	2.12%

Other Vascular Procedures without Complications

Average Covered Charges

This Hospital:	$28,081
Iowa:	$40,106

Average Total Payments

Here:	$8,213
Iowa:	$10,382

Number of discharges: 14

Here:	0.53%
Iowa:	0.44%

Percutaneous Cardiovascular Procedures with Drug-Eluting Stent with Major Complications or 4+ Vessels/Stents

Average Covered Charges

Here:	$49,857
Iowa:	$67,998

Average Total Payments

Here:	$16,001
State:	$19,871

Number of discharges: 14

This Hospital:	0.53%
State:	0.69%

Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications

Average Covered Charges

This Hospital:	$39,003
State:	$47,353

Average Total Payments

Here:	$10,793
Iowa:	$12,273

Number of discharges: 62

Here:	2.37%
State:	2.16%

Percutaneous Cardiovascular Procedures with Non-Drug-Eluting Stent without Major Complications

Average Covered Charges

This Hospital:	$38,236
Iowa:	$41,314

Average Total Payments

This Hospital:	$9,070
Iowa:	$10,548

Number of discharges: 40

Here:	1.53%
Iowa:	0.44%

Peripheral Vascular Disorders with Complications

Average Covered Charges

This Hospital:	$9,856
State:	$16,807

Average Total Payments

This Hospital:	$4,521
State:	$6,124

Number of discharges: 13

This Hospital:	0.50%
Iowa:	0.40%

Permanent Cardiac Pacemaker Implant with Complications

Average Covered Charges

This Hospital:	$29,677
Iowa:	$48,590

Average Total Payments

Here:	$13,480
Iowa:	$15,767

Number of discharges: 14

This Hospital:	0.53%
State:	0.43%

Permanent Cardiac Pacemaker Implant without Complications

Average Covered Charges

This Hospital:	$25,889
State:	$40,664

Average Total Payments

Here:	$10,530
Iowa:	$11,975

Number of discharges: 20

Here:	0.76%
State:	0.49%

Poisoning and Toxic Effects of Drugs without Major Complications

Average Covered Charges

This Hospital:	$8,548
State:	$11,248

Average Total Payments

Here:	$3,235
Iowa:	$3,968

Number of discharges: 16

Here:	0.61%
Iowa:	0.54%

Psychoses

Average Covered Charges

Here:	$8,725
State:	$10,781

Average Total Payments

This Hospital:	$4,600
State:	$5,895

Number of discharges: 11

This Hospital:	0.42%
State:	2.40%

Pulmonary Edema and Respiratory Failure

Average Covered Charges

Here:	$19,796
State:	$24,601

Average Total Payments

This Hospital:	$6,532
State:	$7,871

Number of discharges: 44

This Hospital:	1.68%
State:	1.86%

Pulmonary Embolism without Major Complications

Average Covered Charges

This Hospital:	$15,961
State:	$18,419

Average Total Payments

This Hospital:	$5,508
State:	$6,487

Number of discharges: 19

Here:	0.73%
Iowa:	0.61%

Red Blood Cell Disorders without Major Complications

Average Covered Charges

This Hospital:	$11,184
Iowa:	$15,354

Average Total Payments

Here:	$4,052
Iowa:	$4,947

Number of discharges: 22

Here:	0.84%
Iowa:	0.86%

Renal Failure with Complications

Average Covered Charges

This Hospital:	$15,672
Iowa:	$16,911

Average Total Payments

This Hospital:	$5,159
State:	$6,278

Number of discharges: 47

Here:	1.80%
Iowa:	2.15%

Renal Failure with Major Complications

Average Covered Charges

This Hospital:	$31,338
Iowa:	$30,832

Average Total Payments

This Hospital:	$8,340
Iowa:	$10,243

Number of discharges: 23

Here:	0.88%
State:	1.27%

Respiratory Infections and Inflammations with Complications

Average Covered Charges

This Hospital:	$18,631
State:	$21,855

Average Total Payments

This Hospital:	$7,050
State:	$8,886

Number of discharges: 27

Here:	1.03%
Iowa:	0.79%

Respiratory Infections and Inflammations with Major Complications

Average Covered Charges

This Hospital:	$28,442
State:	$31,794

Average Total Payments

Here:	$10,761
State:	$11,832

Number of discharges: 54

This Hospital:	2.06%
Iowa:	1.05%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications

Average Covered Charges

This Hospital:	$23,844
Iowa:	$32,614

Average Total Payments

This Hospital:	$9,530
Iowa:	$11,654

Number of discharges: 57

Here:	2.18%
State:	3.97%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications

Average Covered Charges

This Hospital:	$17,589
State:	$18,145

Average Total Payments

This Hospital:	$5,727
State:	$6,920

Number of discharges: 66

This Hospital:	2.52%
State:	1.72%

Signs and Symptoms without Major Complications

Average Covered Charges

Here:	$11,937
Iowa:	$13,487

Average Total Payments

Here:	$3,453
Iowa:	$4,375

Number of discharges: 19

This Hospital:	0.73%
State:	0.59%

Simple Pneumonia and Pleurisy with Complications

Average Covered Charges

Here:	$14,442
Iowa:	$16,050

Average Total Payments

Here:	$5,147
State:	$6,064

Number of discharges: 85

Here:	3.25%
Iowa:	3.31%

Simple Pneumonia and Pleurisy with Major Complications

Average Covered Charges

Here:	$21,183
State:	$24,809

Average Total Payments

Here:	$7,623
Iowa:	$8,640

Number of discharges: 74

This Hospital:	2.83%
Iowa:	2.33%

Simple Pneumonia and Pleurisy without Complications

Average Covered Charges

This Hospital:	$9,823
State:	$12,176

Average Total Payments

This Hospital:	$3,649
Iowa:	$4,314

Number of discharges: 36

Here:	1.38%
Iowa:	1.47%

Spinal Fusion Except Cervical without Major Complications

Average Covered Charges

This Hospital:	$50,674
State:	$66,462

Average Total Payments

Here:	$19,667
State:	$24,175

Number of discharges: 36

This Hospital:	1.38%
State:	0.93%

Syncope and Collapse

Average Covered Charges

This Hospital:	$11,889
Iowa:	$14,006

Average Total Payments

Here:	$3,657
Iowa:	$4,339

Number of discharges: 39

This Hospital:	1.49%
Iowa:	1.21%

Transient Ischemia

Average Covered Charges

Here:	$10,998
Iowa:	$14,840

Average Total Payments

Here:	$3,817
Iowa:	$4,557

Number of discharges: 12

This Hospital:	0.46%
Iowa:	0.65%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 44%

How often did nurses communicate well with patients?

Sometimes or never

Here:	3%
State:	3%

Usually

This Hospital:	15%
State:	17%

Always

This Hospital:	82%
State:	80%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	2%
State:	3%

Usually

This Hospital:	14%
State:	13%

Always

This Hospital:	84%
Iowa:	84%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	7%
Iowa:	6%

Usually

Here:	28%
State:	25%

Always

This Hospital:	65%
Iowa:	69%

How often was patients' pain well controlled?

Sometimes or never

Here:	4%
Iowa:	5%

Usually

Here:	24%
Iowa:	24%

Always

This Hospital:	72%
Iowa:	71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	15%
Iowa:	15%

Usually

This Hospital:	20%
Iowa:	21%

Always

Here:	65%
State:	64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	8%
Iowa:	6%

Usually

Here:	21%
State:	16%

Always

Here:	71%
State:	78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	9%
State:	7%

Usually

Here:	31%
Iowa:	30%

Always

This Hospital:	60%
State:	63%

Were patients given information about what to do during their recovery at home?

Yes

Here:	89%
Iowa:	85%

This Hospital:	11%
State:	15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	6%
State:	6%

7 or 8

Here:	20%
Iowa:	20%

9 or 10

This Hospital:	74%
Iowa:	74%

Would patients recommend the hospital to friends and family?

Here:	2%
State:	3%

Yes, probably

Here:	22%
State:	22%

Yes, definitely

This Hospital:	76%
Iowa:	75%

MERCY MEDICAL CENTER-DUBUQUE - DUBUQUE, IA

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Outcome of Care

Use of Medical Imaging

Complaint Deficiency

Quality Measures

Hospital Acquired Conditions

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Hospital Consumer Assessment of Healthcare Providers

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