MERCY HOSPITAL - PORTLAND, ME

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Addresss:
144 STATE STREET
PORTLAND, ME, 04101
Phone (make sure to verify first before calling): (207) 879-3000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 3.23
Registered Professional Nurses : 248.61
Other Salaried Personnel : 646.18
Certified Registered Nurse Anesthetists (CRNA) : 13.80
Dieticians : 5.10
Occupational Therapists : 5.10
Physical Therapists : 13.10
Registered Pharmacists : 9.00
Respiratory Therapists : 7.70
Speech Pathologists Or Audiologists : 2.00
Physicians : 32.12
Medical Social Workers : 4.20
Medical Laboratory Technologists : 25.25
Nuclear Medicine Technicians : 3.15
Physician Assistants : 21.53
Diagnostic Radiology Technicians : 16.75
Nurse Practitioners: 21.56

Number Of Beds
Total: 230
Total Certified: 230

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Ambulance (Owned) Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Neurosurgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Orthopedic Surgery Services
Outpatient Rehabilitation Services
Outpatient Services
Outpatient Surgery Unit Services
Outppatient Psychiatric Services
Pharmacy Services
Physical Therapy Services
Positron Emission Tomography (Pet) Scan Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services
Urgent Care Center Services

Hospital Acquired Conditions

Falls and injuries
Here:

0.468%
State:

0.602%
Blood infection from a catheter in a large vein
Here:

0.312%
State:

0.413%
Infection from a Urinary Catheter
Here:

0.780%
State:

0.734%
Severe pressure sores (bed sores)
This Hospital:

0.312%
State:

0.342%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$17,272
Maine:

$17,212
Average Total Payments
This Hospital:

$6,958
State:

$7,677
Number of discharges: 14
This Hospital:

0.75%
State:

1.43%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$21,592
State:

$25,538
Average Total Payments
Here:

$12,931
State:

$12,045
Number of discharges: 16
Here:

0.86%
State:

1.59%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$14,638
State:

$13,020
Average Total Payments
Here:

$5,339
Maine:

$5,531
Number of discharges: 13
This Hospital:

0.70%
Maine:

0.89%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
This Hospital:

$5,723
State:

$8,283
Average Total Payments
Here:

$3,983
Maine:

$4,274
Number of discharges: 239
Here:

12.84%
Maine:

1.77%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$10,055
State:

$12,775
Average Total Payments
Here:

$6,046
State:

$6,537
Number of discharges: 15
Here:

0.81%
State:

0.64%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$11,430
State:

$12,630
Average Total Payments
This Hospital:

$5,123
State:

$5,606
Number of discharges: 27
This Hospital:

1.45%
Maine:

2.00%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$21,944
State:

$18,474
Average Total Payments
This Hospital:

$7,627
State:

$8,458
Number of discharges: 14
This Hospital:

0.75%
Maine:

0.94%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$8,689
Maine:

$9,756
Average Total Payments
Here:

$3,454
State:

$3,940
Number of discharges: 11
Here:

0.59%
State:

1.79%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$12,743
State:

$14,315
Average Total Payments
Here:

$5,027
Maine:

$5,795
Number of discharges: 33
Here:

1.77%
State:

1.99%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$27,062
Maine:

$33,280
Average Total Payments
Here:

$12,623
State:

$15,342
Number of discharges: 13
This Hospital:

0.70%
Maine:

0.18%
Chest Pain
Average Covered Charges
Here:

$11,402
State:

$9,936
Average Total Payments
This Hospital:

$3,200
State:

$3,564
Number of discharges: 14
This Hospital:

0.75%
State:

1.43%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$13,581
State:

$14,306
Average Total Payments
Here:

$5,911
State:

$6,528
Number of discharges: 30
This Hospital:

1.61%
Maine:

2.69%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$17,041
State:

$18,521
Average Total Payments
This Hospital:

$7,173
Maine:

$8,032
Number of discharges: 36
Here:

1.93%
Maine:

2.32%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$9,311
State:

$10,886
Average Total Payments
This Hospital:

$4,418
Maine:

$4,923
Number of discharges: 17
Here:

0.91%
State:

1.67%
Diabetes with Complications
Average Covered Charges
Here:

$13,183
State:

$13,827
Average Total Payments
Here:

$5,027
State:

$5,527
Number of discharges: 12
Here:

0.64%
State:

0.52%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
Here:

$16,300
Maine:

$15,054
Average Total Payments
Here:

$6,083
Maine:

$6,767
Number of discharges: 16
This Hospital:

0.86%
Maine:

0.42%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$23,273
State:

$20,783
Average Total Payments
This Hospital:

$8,501
Maine:

$8,797
Number of discharges: 17
This Hospital:

0.91%
Maine:

0.47%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$10,779
State:

$12,349
Average Total Payments
Here:

$4,385
Maine:

$4,900
Number of discharges: 75
This Hospital:

4.03%
State:

3.68%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
This Hospital:

$9,608
State:

$10,407
Average Total Payments
This Hospital:

$4,235
State:

$4,810
Number of discharges: 12
Here:

0.64%
Maine:

0.35%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
Here:

$10,569
Maine:

$11,392
Average Total Payments
This Hospital:

$4,154
Maine:

$4,831
Number of discharges: 13
This Hospital:

0.70%
State:

0.36%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$11,415
State:

$15,660
Average Total Payments
Here:

$6,237
Maine:

$6,775
Number of discharges: 23
Here:

1.24%
State:

1.82%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$21,573
Maine:

$26,472
Average Total Payments
Here:

$10,095
Maine:

$12,346
Number of discharges: 14
This Hospital:

0.75%
Maine:

0.53%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$11,236
State:

$14,137
Average Total Payments
Here:

$5,596
State:

$6,286
Number of discharges: 13
Here:

0.70%
State:

0.55%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$15,860
Maine:

$15,313
Average Total Payments
Here:

$6,281
Maine:

$6,810
Number of discharges: 55
Here:

2.96%
Maine:

3.65%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$20,963
Maine:

$22,568
Average Total Payments
Here:

$8,903
Maine:

$10,010
Number of discharges: 34
This Hospital:

1.83%
Maine:

2.09%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$10,928
State:

$11,729
Average Total Payments
This Hospital:

$4,121
State:

$4,598
Number of discharges: 17
This Hospital:

0.91%
Maine:

1.23%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$23,507
Maine:

$31,415
Average Total Payments
This Hospital:

$11,168
State:

$12,288
Number of discharges: 26
This Hospital:

1.40%
Maine:

1.39%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
This Hospital:

$30,154
Maine:

$47,724
Average Total Payments
Here:

$18,192
Maine:

$20,735
Number of discharges: 11
Here:

0.59%
Maine:

0.31%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
This Hospital:

$60,650
State:

$88,747
Average Total Payments
This Hospital:

$35,745
State:

$41,375
Number of discharges: 11
This Hospital:

0.59%
State:

0.40%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$13,962
Maine:

$17,191
Average Total Payments
Here:

$6,570
Maine:

$7,621
Number of discharges: 26
Here:

1.40%
Maine:

1.72%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$10,505
Maine:

$13,016
Average Total Payments
Here:

$5,321
State:

$5,469
Number of discharges: 11
Here:

0.59%
State:

0.62%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$11,979
Maine:

$11,986
Average Total Payments
This Hospital:

$4,587
Maine:

$5,264
Number of discharges: 30
This Hospital:

1.61%
Maine:

2.31%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$17,655
State:

$16,978
Average Total Payments
This Hospital:

$7,311
Maine:

$8,145
Number of discharges: 13
Here:

0.70%
State:

0.50%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
Here:

$32,841
Maine:

$45,469
Average Total Payments
Here:

$17,658
State:

$20,907
Number of discharges: 11
Here:

0.59%
Maine:

0.28%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$27,828
State:

$31,667
Average Total Payments
Here:

$13,092
State:

$13,897
Number of discharges: 261
Here:

14.02%
State:

7.55%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$29,273
Maine:

$40,734
Average Total Payments
This Hospital:

$15,902
State:

$17,723
Number of discharges: 13
This Hospital:

0.70%
State:

0.90%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$19,133
Maine:

$19,588
Average Total Payments
This Hospital:

$7,909
Maine:

$8,034
Number of discharges: 18
Here:

0.97%
Maine:

0.37%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$9,717
Maine:

$11,003
Average Total Payments
This Hospital:

$4,195
Maine:

$4,532
Number of discharges: 39
This Hospital:

2.10%
Maine:

1.64%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$12,736
State:

$15,645
Average Total Payments
This Hospital:

$6,075
State:

$6,668
Number of discharges: 17
This Hospital:

0.91%
Maine:

0.56%
Other Kidney and Urinary Tract Diagnoses with Major Complications
Average Covered Charges
Here:

$20,493
Maine:

$25,600
Average Total Payments
Here:

$10,033
State:

$11,094
Number of discharges: 15
Here:

0.81%
Maine:

0.53%
Other Vascular Procedures without Complications
Average Covered Charges
Here:

$44,733
Maine:

$26,246
Average Total Payments
This Hospital:

$11,109
Maine:

$11,654
Number of discharges: 11
This Hospital:

0.59%
Maine:

0.53%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
Here:

$30,094
Maine:

$49,237
Average Total Payments
This Hospital:

$15,849
State:

$18,407
Number of discharges: 12
Here:

0.64%
State:

0.56%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
This Hospital:

$10,044
Maine:

$11,863
Average Total Payments
Here:

$3,813
State:

$4,257
Number of discharges: 11
Here:

0.59%
Maine:

0.47%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$17,887
Maine:

$21,838
Average Total Payments
This Hospital:

$7,827
State:

$8,951
Number of discharges: 23
This Hospital:

1.24%
Maine:

1.65%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$20,389
Maine:

$17,574
Average Total Payments
This Hospital:

$6,358
State:

$6,954
Number of discharges: 11
Here:

0.59%
State:

0.35%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$15,200
State:

$13,844
Average Total Payments
This Hospital:

$4,854
State:

$5,282
Number of discharges: 18
This Hospital:

0.97%
State:

0.53%
Renal Failure with Complications
Average Covered Charges
Here:

$15,625
State:

$15,297
Average Total Payments
This Hospital:

$6,197
Maine:

$6,784
Number of discharges: 28
Here:

1.50%
Maine:

2.06%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$27,439
Maine:

$26,140
Average Total Payments
This Hospital:

$10,686
Maine:

$11,297
Number of discharges: 17
This Hospital:

0.91%
State:

0.94%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$15,087
State:

$20,243
Average Total Payments
Here:

$8,739
State:

$9,762
Number of discharges: 22
This Hospital:

1.18%
State:

1.12%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$20,496
State:

$32,951
Average Total Payments
Here:

$12,227
State:

$13,636
Number of discharges: 17
This Hospital:

0.91%
State:

0.92%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$22,291
Maine:

$30,707
Average Total Payments
Here:

$11,548
Maine:

$13,381
Number of discharges: 168
Here:

9.03%
State:

4.23%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$17,132
State:

$17,487
Average Total Payments
This Hospital:

$6,990
State:

$7,807
Number of discharges: 49
This Hospital:

2.63%
State:

1.75%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$11,834
Maine:

$11,065
Average Total Payments
Here:

$4,124
Maine:

$4,614
Number of discharges: 13
Here:

0.70%
State:

0.82%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$13,773
Maine:

$15,404
Average Total Payments
Here:

$6,285
Maine:

$6,810
Number of discharges: 25
Here:

1.34%
State:

3.64%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$18,885
Maine:

$23,730
Average Total Payments
This Hospital:

$8,793
Maine:

$9,907
Number of discharges: 30
Here:

1.61%
Maine:

2.09%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$9,889
State:

$11,834
Average Total Payments
Here:

$4,326
State:

$4,679
Number of discharges: 12
This Hospital:

0.64%
Maine:

1.06%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$54,949
Maine:

$51,992
Average Total Payments
Here:

$23,588
Maine:

$26,816
Number of discharges: 47
Here:

2.53%
Maine:

0.82%
Syncope and Collapse
Average Covered Charges
Here:

$12,722
Maine:

$12,003
Average Total Payments
Here:

$4,379
Maine:

$4,779
Number of discharges: 34
This Hospital:

1.83%
Maine:

1.55%
Transient Ischemia
Average Covered Charges
Here:

$13,235
Maine:

$12,013
Average Total Payments
This Hospital:

$4,459
State:

$4,818
Number of discharges: 18
Here:

0.97%
Maine:

0.79%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

34.700%
State:

38.723%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

8.300%
Maine:

7.557%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.047%
Maine:

0.075%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

0.800%
State:

1.299%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.8%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
State:

99.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
Maine:

99.7%
Patients Given a Prescription for a Statin at Discharge
Here:

100.0%
Maine:

97.7%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

94.0%
State:

96.7%
Percent of Patients Given Discharge Instructions
This Hospital:

99.0%
Maine:

95.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

92.0%
Maine:

99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
State:

97.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

95.0%
State:

96.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Maine:

98.3%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

94.0%
State:

96.3%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

91.0%
Maine:

95.6%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

98.0%
Maine:

97.6%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
Maine:

98.7%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

99.0%
Maine:

98.2%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
Maine:

98.9%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

97.0%
State:

97.7%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

98.0%
Maine:

98.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Maine:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

93.0%
Maine:

94.7%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

97.0%
Maine:

96.6%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

98.0%
State:

96.3%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

96.0%
Maine:

96.6%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Maine:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.3%
Maine:

14.9%
30-Day Mortality Rates from Heart Failure
This Hospital:

10.1%
State:

11.7%
30-Day Mortality Rates from Pneumonia
Here:

11.6%
Maine:

11.9%
30-Day Readmission Rates from Heart Attack
This Hospital:

17.9%
Maine:

18.5%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.7%
Maine:

23.8%
30-Day Readmission Rates from Pneumonia
This Hospital:

18.0%
State:

17.9%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 39%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
State:

3%
Usually
Here:

18%
Maine:

16%
Always
This Hospital:

79%
State:

81%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

4%
Usually
This Hospital:

18%
State:

13%
Always
This Hospital:

78%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

8%
Maine:

7%
Usually
This Hospital:

28%
Maine:

22%
Always
This Hospital:

64%
Maine:

71%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

6%
State:

5%
Usually
This Hospital:

25%
State:

22%
Always
This Hospital:

69%
Maine:

73%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

19%
State:

16%
Usually
This Hospital:

18%
State:

18%
Always
This Hospital:

63%
State:

66%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

11%
State:

5%
Usually
This Hospital:

17%
State:

17%
Always
This Hospital:

72%
Maine:

78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

9%
State:

10%
Usually
Here:

24%
Maine:

31%
Always
Here:

67%
Maine:

59%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

90%
State:

86%
No
Here:

10%
Maine:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

5%
Maine:

6%
7 or 8
This Hospital:

16%
State:

20%
9 or 10
Here:

79%
State:

74%

Would patients recommend the hospital to friends and family?

No
Here:

3%
Maine:

3%
Yes, probably
This Hospital:

14%
Maine:

21%
Yes, definitely
This Hospital:

83%
State:

76%

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