MERCY FRANCISCAN HOSPITAL WESTERN HILLS - CINCINNATI, OH

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Addresss:
3131 QUEEN CITY AVENUE
CINCINNATI, OH, 45238
Phone (make sure to verify first before calling): (513) 389-5915

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 10.25
Registered Professional Nurses : 177.25
Other Salaried Personnel : 392.50
Dieticians : 3.25
Physical Therapists : 2.00
Registered Pharmacists : 7.00
Respiratory Therapists : 1.00
Medical Social Workers : 1.50

Number Of Beds
Total: 281
Total Certified: 281
Psychiatric Unit Beds: 30
Rehabilitation Unit Beds: 10

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Operating Room Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

5%
State:

4%
Usually
This Hospital:

18%
State:

17%
Always
This Hospital:

77%
State:

79%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
Ohio:

5%
Usually
Here:

17%
State:

16%
Always
This Hospital:

78%
State:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

11%
Ohio:

8%
Usually
This Hospital:

27%
State:

25%
Always
Here:

62%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

7%
State:

6%
Usually
This Hospital:

25%
Ohio:

24%
Always
This Hospital:

68%
State:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

23%
Ohio:

20%
Usually
Here:

17%
Ohio:

18%
Always
This Hospital:

60%
State:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

11%
State:

7%
Usually
Here:

25%
Ohio:

19%
Always
This Hospital:

64%
Ohio:

74%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

11%
Ohio:

11%
Usually
This Hospital:

35%
Ohio:

32%
Always
Here:

54%
State:

57%

Were patients given information about what to do during their recovery at home?

Yes
Here:

82%
State:

85%
No
This Hospital:

18%
Ohio:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

11%
Ohio:

8%
7 or 8
This Hospital:

24%
State:

22%
9 or 10
Here:

65%
State:

70%

Would patients recommend the hospital to friends and family?

No
Here:

6%
Ohio:

4%
Yes, probably
Here:

33%
State:

25%
Yes, definitely
This Hospital:

61%
State:

71%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$28,601
State:

$39,579
Average Total Payments
Here:

$8,750
Ohio:

$11,622
Number of discharges: 34
Here:

1.83%
Ohio:

0.87%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$8,887
State:

$13,937
Average Total Payments
Here:

$3,311
State:

$3,773
Number of discharges: 19
Here:

1.03%
State:

0.41%
Bronchitis and Asthma without Complications
Average Covered Charges
Here:

$9,982
Ohio:

$11,358
Average Total Payments
Here:

$3,433
Ohio:

$3,897
Number of discharges: 13
Here:

0.70%
Ohio:

0.17%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$17,889
Ohio:

$17,343
Average Total Payments
This Hospital:

$4,571
State:

$5,360
Number of discharges: 35
Here:

1.89%
Ohio:

1.61%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$22,664
Ohio:

$26,353
Average Total Payments
Here:

$6,725
Ohio:

$8,045
Number of discharges: 26
This Hospital:

1.40%
State:

0.95%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$11,048
Ohio:

$12,756
Average Total Payments
Here:

$3,180
State:

$3,704
Number of discharges: 30
Here:

1.62%
Ohio:

1.70%
Cellulitis without Major Complications
Average Covered Charges
Here:

$13,473
Ohio:

$14,248
Average Total Payments
This Hospital:

$4,601
State:

$5,264
Number of discharges: 56
This Hospital:

3.02%
State:

2.07%
Chest Pain
Average Covered Charges
This Hospital:

$11,769
Ohio:

$13,576
Average Total Payments
Here:

$3,791
State:

$3,608
Number of discharges: 51
Here:

2.75%
Ohio:

2.13%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$17,544
State:

$18,588
Average Total Payments
Here:

$5,306
Ohio:

$6,116
Number of discharges: 61
Here:

3.29%
Ohio:

2.58%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$21,893
State:

$23,243
Average Total Payments
Here:

$7,181
State:

$7,305
Number of discharges: 54
Here:

2.91%
State:

2.57%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$11,990
Ohio:

$13,703
Average Total Payments
This Hospital:

$3,980
State:

$4,558
Number of discharges: 86
Here:

4.64%
Ohio:

1.95%
Diabetes with Complications
Average Covered Charges
Here:

$15,611
State:

$17,034
Average Total Payments
Here:

$4,501
Ohio:

$5,364
Number of discharges: 11
Here:

0.59%
Ohio:

0.68%
Dysequilibrium
Average Covered Charges
This Hospital:

$11,662
State:

$15,665
Average Total Payments
This Hospital:

$3,482
State:

$4,123
Number of discharges: 18
This Hospital:

0.97%
Ohio:

0.40%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$14,639
Ohio:

$15,976
Average Total Payments
Here:

$4,092
State:

$4,676
Number of discharges: 79
This Hospital:

4.26%
Ohio:

3.54%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
Here:

$10,551
State:

$12,774
Average Total Payments
This Hospital:

$3,689
Ohio:

$4,371
Number of discharges: 17
This Hospital:

0.92%
Ohio:

0.27%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$17,049
State:

$21,460
Average Total Payments
This Hospital:

$5,480
Ohio:

$6,445
Number of discharges: 40
Here:

2.16%
Ohio:

1.96%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$34,851
Ohio:

$38,970
Average Total Payments
Here:

$9,433
Ohio:

$11,508
Number of discharges: 15
This Hospital:

0.81%
Ohio:

0.74%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$7,208
Ohio:

$14,729
Average Total Payments
Here:

$3,820
Ohio:

$4,440
Number of discharges: 12
This Hospital:

0.65%
State:

0.44%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$20,792
State:

$20,118
Average Total Payments
This Hospital:

$5,593
State:

$6,456
Number of discharges: 69
This Hospital:

3.72%
Ohio:

3.25%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$25,012
Ohio:

$30,968
Average Total Payments
Here:

$9,416
Ohio:

$9,501
Number of discharges: 40
Here:

2.16%
Ohio:

2.81%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$11,218
State:

$13,715
Average Total Payments
This Hospital:

$3,689
Ohio:

$4,264
Number of discharges: 46
Here:

2.48%
Ohio:

1.27%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$27,918
State:

$39,606
Average Total Payments
Here:

$10,295
State:

$11,457
Number of discharges: 48
This Hospital:

2.59%
Ohio:

0.96%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
This Hospital:

$58,928
State:

$115,613
Average Total Payments
Here:

$26,410
Ohio:

$37,577
Number of discharges: 11
Here:

0.59%
State:

0.47%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$19,093
State:

$25,438
Average Total Payments
This Hospital:

$6,547
State:

$7,404
Number of discharges: 26
Here:

1.40%
State:

1.32%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$32,622
State:

$42,642
Average Total Payments
Here:

$9,885
State:

$12,684
Number of discharges: 15
Here:

0.81%
State:

0.80%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$19,520
State:

$20,677
Average Total Payments
Here:

$4,468
Ohio:

$5,286
Number of discharges: 20
This Hospital:

1.08%
Ohio:

0.73%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$15,270
State:

$22,043
Average Total Payments
Here:

$6,160
Ohio:

$7,392
Number of discharges: 24
This Hospital:

1.30%
Ohio:

1.00%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$11,764
Ohio:

$14,573
Average Total Payments
Here:

$4,324
Ohio:

$4,878
Number of discharges: 69
This Hospital:

3.72%
State:

2.95%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$18,176
State:

$20,720
Average Total Payments
This Hospital:

$6,551
State:

$7,807
Number of discharges: 20
This Hospital:

1.08%
State:

0.39%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
Here:

$45,525
Ohio:

$75,772
Average Total Payments
This Hospital:

$16,306
Ohio:

$21,921
Number of discharges: 11
Here:

0.59%
Ohio:

0.23%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$37,344
State:

$43,077
Average Total Payments
Here:

$11,288
State:

$13,260
Number of discharges: 79
This Hospital:

4.26%
Ohio:

5.47%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$34,570
State:

$54,234
Average Total Payments
Here:

$15,613
Ohio:

$16,644
Number of discharges: 13
Here:

0.70%
Ohio:

0.61%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$13,364
State:

$17,504
Average Total Payments
This Hospital:

$4,748
Ohio:

$5,205
Number of discharges: 17
This Hospital:

0.92%
State:

1.08%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$11,670
State:

$13,909
Average Total Payments
This Hospital:

$3,673
State:

$4,364
Number of discharges: 61
This Hospital:

3.29%
State:

2.09%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$23,084
State:

$18,587
Average Total Payments
Here:

$5,112
State:

$6,197
Number of discharges: 12
This Hospital:

0.65%
State:

0.62%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$24,693
State:

$27,367
Average Total Payments
Here:

$7,609
Ohio:

$8,324
Number of discharges: 31
Here:

1.67%
State:

1.62%
Pulmonary Embolism without Major Complications
Average Covered Charges
This Hospital:

$18,706
State:

$22,409
Average Total Payments
This Hospital:

$5,204
State:

$6,845
Number of discharges: 11
Here:

0.59%
State:

0.45%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$12,655
Ohio:

$17,326
Average Total Payments
This Hospital:

$4,337
State:

$5,281
Number of discharges: 23
This Hospital:

1.24%
Ohio:

1.29%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$17,245
Ohio:

$20,095
Average Total Payments
Here:

$5,809
Ohio:

$6,487
Number of discharges: 71
This Hospital:

3.83%
Ohio:

2.36%
Renal Failure with Major Complications
Average Covered Charges
Here:

$26,703
Ohio:

$32,861
Average Total Payments
Here:

$8,953
State:

$10,523
Number of discharges: 37
This Hospital:

2.00%
State:

1.56%
Renal Failure without Complications
Average Covered Charges
This Hospital:

$11,620
State:

$13,320
Average Total Payments
Here:

$3,526
State:

$4,295
Number of discharges: 16
Here:

0.86%
Ohio:

0.35%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$27,241
State:

$25,602
Average Total Payments
Here:

$7,932
State:

$8,882
Number of discharges: 27
This Hospital:

1.46%
Ohio:

0.69%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$31,911
Ohio:

$38,412
Average Total Payments
This Hospital:

$11,536
State:

$12,482
Number of discharges: 35
This Hospital:

1.89%
Ohio:

0.98%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$27,855
State:

$49,977
Average Total Payments
This Hospital:

$11,834
State:

$14,939
Number of discharges: 15
Here:

0.81%
State:

1.18%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$31,951
State:

$39,192
Average Total Payments
This Hospital:

$10,566
State:

$12,220
Number of discharges: 91
Here:

4.91%
Ohio:

3.71%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$19,160
State:

$22,359
Average Total Payments
This Hospital:

$5,981
Ohio:

$7,104
Number of discharges: 27
This Hospital:

1.46%
State:

1.14%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$11,095
State:

$14,688
Average Total Payments
This Hospital:

$3,613
State:

$4,442
Number of discharges: 15
This Hospital:

0.81%
State:

0.75%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$17,487
Ohio:

$18,745
Average Total Payments
This Hospital:

$5,890
State:

$6,275
Number of discharges: 70
This Hospital:

3.78%
State:

2.85%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$27,992
Ohio:

$29,030
Average Total Payments
Here:

$7,970
Ohio:

$9,075
Number of discharges: 27
Here:

1.46%
Ohio:

2.14%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$10,009
Ohio:

$13,590
Average Total Payments
Here:

$3,944
Ohio:

$4,407
Number of discharges: 26
This Hospital:

1.40%
State:

1.11%
Syncope and Collapse
Average Covered Charges
Here:

$13,563
Ohio:

$16,283
Average Total Payments
This Hospital:

$4,163
Ohio:

$4,578
Number of discharges: 49
This Hospital:

2.64%
Ohio:

2.11%
Transient Ischemia
Average Covered Charges
This Hospital:

$16,362
State:

$18,107
Average Total Payments
Here:

$4,165
Ohio:

$4,579
Number of discharges: 44
Here:

2.37%
State:

1.15%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.4%
Percent of Patients Given Aspirin at Discharge
This Hospital:

95.0%
State:

99.1%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

95.0%
State:

99.3%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

6
Ohio:

7
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

60
State:

63
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

93.0%
State:

96.0%
Patients Given a Prescription for a Statin at Discharge
Here:

84.0%
State:

97.8%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Ohio:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

94.0%
Ohio:

96.8%
Percent of Patients Given Discharge Instructions
Here:

92.0%
Ohio:

94.0%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Ohio:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
State:

96.3%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

99.0%
Ohio:

97.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

99.0%
Ohio:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

98.0%
Ohio:

95.6%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

93.0%
State:

94.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

97.0%
Ohio:

96.7%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
State:

98.2%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
State:

97.2%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
State:

98.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

98.0%
Ohio:

97.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

98.0%
Ohio:

98.2%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

94.0%
State:

94.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

98.0%
Ohio:

97.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

93.0%
Ohio:

95.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

95.0%
State:

96.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Ohio:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

19.2%
Ohio:

15.3%
30-Day Mortality Rates from Heart Failure
This Hospital:

10.8%
Ohio:

11.2%
30-Day Mortality Rates from Pneumonia
Here:

11.5%
State:

11.6%
30-Day Readmission Rates from Heart Attack
This Hospital:

20.8%
State:

19.9%
30-Day Readmission Rates from Heart Failure
Here:

26.3%
Ohio:

25.0%
30-Day Readmission Rates from Pneumonia
Here:

19.6%
Ohio:

19.0%

Hospital Acquired Conditions

Falls and injuries
Here:

0.527%
Ohio:

0.740%
Blood infection from a catheter in a large vein
This Hospital:

0.176%
Ohio:

0.348%
Infection from a Urinary Catheter
Here:

0.527%
Ohio:

0.391%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

6.400%
State:

8.691%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.267%
Ohio:

0.119%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.005%
Ohio:

0.024%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

2.300%
State:

5.607%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.500%
State:

2.782%

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