MENLO PARK SURGICAL HOSPITAL - MENLO PARK, CA

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Addresss:
570 WILLOW ROAD
MENLO PARK, CA, 94025
Phone (make sure to verify first before calling): (650) 324-8500

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: No

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Registered Professional Nurses : 18.00
Dieticians : 1.00

Number Of Beds
Total: 16
Total Certified: 16

Provided Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Operating Room Services
Organ Bank Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Reconstructive Surgery Services
Respiratory Care Services
Social Services

Process of Care

Surgery

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

94.0%
State:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

94.0%
State:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
California:

99.6%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 49%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
California:

7%
Usually
Here:

13%
State:

21%
Always
Here:

84%
State:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
California:

6%
Usually
Here:

8%
State:

17%
Always
This Hospital:

90%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

5%
California:

13%
Usually
Here:

11%
State:

28%
Always
This Hospital:

84%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

4%
State:

8%
Usually
Here:

18%
California:

25%
Always
Here:

78%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

15%
California:

23%
Usually
This Hospital:

19%
State:

19%
Always
This Hospital:

66%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

4%
State:

10%
Usually
This Hospital:

14%
California:

21%
Always
This Hospital:

82%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

2%
California:

18%
Usually
This Hospital:

7%
State:

33%
Always
This Hospital:

91%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

85%
California:

81%
No
Here:

15%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

3%
State:

10%
7 or 8
Here:

13%
California:

24%
9 or 10
This Hospital:

84%
State:

66%

Would patients recommend the hospital to friends and family?

No
Here:

2%
State:

7%
Yes, probably
Here:

11%
California:

24%
Yes, definitely
Here:

87%
State:

69%

Average Medicare Payment

Transurethral prostatectomy w/o CC/MCC: $4,779
Female reproductive system reconstructive procedures: $6,168
Uterine and adnexa proc for non-malignancy w/o CC/MCC: $6,375

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