FLORIDA HOSPITAL FLAGLER - PALM COAST, FL

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Addresss:
60 MEMORIAL MEDICAL PKWY
PALM COAST, FL, 32164
Phone (make sure to verify first before calling): (386) 586-2000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Swing Bed Hospitals

Employment Full-Time Equivalent
Registered Professional Nurses : 38.50
Dieticians : 0.50
Occupational Therapists : 1.00
Physical Therapists : 1.00
Registered Pharmacists : 12.00
Respiratory Therapists : 1.00
Speech Pathologists Or Audiologists : 1.00
Medical Social Workers : 5.30
Residents (Physicians) : 1.00

Number Of Beds
Total: 81
Total Certified: 81

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$16,707
State:

$39,188
Average Total Payments
Here:

$7,463
State:

$7,236
Number of discharges: 21
This Hospital:

0.96%
State:

0.61%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$29,287
State:

$56,805
Average Total Payments
This Hospital:

$11,591
Florida:

$11,188
Number of discharges: 31
Here:

1.42%
Florida:

0.92%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$15,320
State:

$29,308
Average Total Payments
Here:

$5,283
Florida:

$5,013
Number of discharges: 14
This Hospital:

0.64%
State:

0.33%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$12,879
State:

$20,327
Average Total Payments
This Hospital:

$3,892
Florida:

$3,800
Number of discharges: 19
Here:

0.87%
Florida:

0.49%
Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$14,442
Florida:

$28,529
Average Total Payments
This Hospital:

$5,446
State:

$5,448
Number of discharges: 13
This Hospital:

0.60%
Florida:

0.53%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$15,587
Florida:

$25,508
Average Total Payments
This Hospital:

$5,498
State:

$5,155
Number of discharges: 79
This Hospital:

3.63%
State:

1.52%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$22,549
Florida:

$36,407
Average Total Payments
Here:

$8,275
Florida:

$7,709
Number of discharges: 30
Here:

1.38%
Florida:

0.78%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$11,567
State:

$17,832
Average Total Payments
This Hospital:

$3,792
State:

$3,540
Number of discharges: 60
This Hospital:

2.75%
State:

2.00%
Cellulitis without Major Complications
Average Covered Charges
Here:

$13,300
State:

$25,471
Average Total Payments
This Hospital:

$5,398
Florida:

$5,275
Number of discharges: 25
This Hospital:

1.15%
Florida:

1.97%
Chest Pain
Average Covered Charges
This Hospital:

$10,976
State:

$21,396
Average Total Payments
Here:

$3,728
State:

$3,578
Number of discharges: 54
Here:

2.48%
Florida:

1.81%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$20,823
Florida:

$32,205
Average Total Payments
Here:

$6,402
Florida:

$6,099
Number of discharges: 46
This Hospital:

2.11%
State:

2.28%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$18,752
State:

$39,026
Average Total Payments
This Hospital:

$7,609
State:

$7,410
Number of discharges: 49
This Hospital:

2.25%
Florida:

2.16%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$15,889
State:

$23,968
Average Total Payments
Here:

$4,708
State:

$4,534
Number of discharges: 27
Here:

1.24%
Florida:

1.78%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$25,487
Florida:

$42,374
Average Total Payments
This Hospital:

$7,273
Florida:

$6,838
Number of discharges: 33
This Hospital:

1.52%
Florida:

1.78%
Diabetes with Complications
Average Covered Charges
This Hospital:

$18,050
State:

$26,997
Average Total Payments
Here:

$5,421
State:

$5,355
Number of discharges: 13
This Hospital:

0.60%
State:

0.66%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
Here:

$21,415
Florida:

$37,676
Average Total Payments
This Hospital:

$6,971
State:

$6,340
Number of discharges: 13
This Hospital:

0.60%
Florida:

0.24%
Dysequilibrium
Average Covered Charges
This Hospital:

$15,949
State:

$23,115
Average Total Payments
This Hospital:

$4,216
Florida:

$4,023
Number of discharges: 12
This Hospital:

0.55%
State:

0.43%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$23,413
State:

$40,249
Average Total Payments
Here:

$7,567
State:

$7,687
Number of discharges: 18
This Hospital:

0.83%
State:

0.60%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$17,768
State:

$27,105
Average Total Payments
This Hospital:

$4,733
State:

$4,566
Number of discharges: 67
This Hospital:

3.08%
Florida:

3.97%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$19,366
Florida:

$38,464
Average Total Payments
Here:

$6,721
Florida:

$6,146
Number of discharges: 13
This Hospital:

0.60%
Florida:

0.53%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
Here:

$16,552
Florida:

$21,110
Average Total Payments
Here:

$5,023
State:

$4,241
Number of discharges: 16
This Hospital:

0.73%
Florida:

0.43%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$21,839
Florida:

$32,281
Average Total Payments
This Hospital:

$6,861
Florida:

$6,280
Number of discharges: 74
This Hospital:

3.40%
Florida:

1.92%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$32,191
Florida:

$54,357
Average Total Payments
This Hospital:

$11,465
Florida:

$11,119
Number of discharges: 32
Here:

1.47%
Florida:

0.63%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$14,439
Florida:

$23,739
Average Total Payments
Here:

$4,715
Florida:

$4,525
Number of discharges: 14
This Hospital:

0.64%
Florida:

0.57%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$21,066
State:

$30,847
Average Total Payments
This Hospital:

$6,129
State:

$5,868
Number of discharges: 25
This Hospital:

1.15%
State:

0.78%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$17,145
State:

$22,859
Average Total Payments
Here:

$4,580
State:

$3,987
Number of discharges: 16
Here:

0.73%
Florida:

0.56%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$17,036
Florida:

$30,027
Average Total Payments
This Hospital:

$6,689
State:

$6,310
Number of discharges: 75
Here:

3.44%
State:

3.10%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$26,287
Florida:

$46,190
Average Total Payments
Here:

$9,571
Florida:

$9,405
Number of discharges: 76
This Hospital:

3.49%
State:

2.68%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$13,140
Florida:

$20,832
Average Total Payments
Here:

$4,612
Florida:

$4,234
Number of discharges: 37
This Hospital:

1.70%
State:

1.25%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$45,675
Florida:

$62,599
Average Total Payments
This Hospital:

$12,380
Florida:

$11,419
Number of discharges: 51
Here:

2.34%
State:

1.13%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
This Hospital:

$68,472
State:

$95,253
Average Total Payments
Here:

$19,863
State:

$19,098
Number of discharges: 13
Here:

0.60%
Florida:

0.26%
Hypertension without Major Complications
Average Covered Charges
This Hospital:

$12,850
State:

$20,835
Average Total Payments
This Hospital:

$4,050
State:

$4,043
Number of discharges: 18
Here:

0.83%
Florida:

0.52%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$20,212
Florida:

$36,877
Average Total Payments
Here:

$7,559
Florida:

$7,181
Number of discharges: 38
This Hospital:

1.74%
Florida:

1.36%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
Here:

$26,483
State:

$58,736
Average Total Payments
This Hospital:

$11,464
Florida:

$12,157
Number of discharges: 23
Here:

1.06%
State:

0.78%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$17,749
Florida:

$28,580
Average Total Payments
This Hospital:

$5,633
State:

$5,183
Number of discharges: 34
This Hospital:

1.56%
Florida:

0.78%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$16,605
Florida:

$37,133
Average Total Payments
This Hospital:

$7,926
State:

$7,488
Number of discharges: 21
This Hospital:

0.96%
Florida:

1.01%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$16,206
State:

$25,550
Average Total Payments
Here:

$5,066
Florida:

$4,912
Number of discharges: 38
Here:

1.74%
State:

3.06%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
This Hospital:

$35,427
Florida:

$63,639
Average Total Payments
Here:

$11,300
Florida:

$10,407
Number of discharges: 14
Here:

0.64%
Florida:

0.33%
Laparoscopic Cholecystectomy without C.D.E. without Complications
Average Covered Charges
This Hospital:

$31,604
State:

$48,334
Average Total Payments
This Hospital:

$8,767
Florida:

$7,531
Number of discharges: 17
Here:

0.78%
State:

0.30%
Major Cardiovasc Procedures without Major Complications
Average Covered Charges
This Hospital:

$82,297
State:

$103,199
Average Total Payments
Here:

$20,344
Florida:

$19,936
Number of discharges: 11
This Hospital:

0.51%
State:

0.52%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$19,254
Florida:

$37,962
Average Total Payments
This Hospital:

$8,323
Florida:

$7,964
Number of discharges: 11
This Hospital:

0.51%
State:

0.53%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
Here:

$67,193
Florida:

$98,012
Average Total Payments
This Hospital:

$22,295
State:

$20,043
Number of discharges: 12
This Hospital:

0.55%
Florida:

0.28%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$47,711
State:

$62,092
Average Total Payments
Here:

$14,154
State:

$12,789
Number of discharges: 135
This Hospital:

6.20%
Florida:

5.59%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$72,841
State:

$85,506
Average Total Payments
Here:

$19,651
State:

$16,251
Number of discharges: 14
This Hospital:

0.64%
Florida:

0.70%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
Here:

$96,368
Florida:

$165,071
Average Total Payments
This Hospital:

$32,616
State:

$34,049
Number of discharges: 17
This Hospital:

0.78%
State:

0.54%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$27,961
State:

$32,786
Average Total Payments
Here:

$7,563
Florida:

$7,205
Number of discharges: 18
This Hospital:

0.83%
Florida:

0.62%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$12,723
Florida:

$22,072
Average Total Payments
Here:

$4,636
Florida:

$4,329
Number of discharges: 41
This Hospital:

1.88%
State:

1.84%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$45,614
State:

$58,481
Average Total Payments
Here:

$11,762
Florida:

$12,104
Number of discharges: 12
This Hospital:

0.55%
State:

0.78%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$21,681
Florida:

$33,317
Average Total Payments
Here:

$6,558
State:

$6,341
Number of discharges: 12
This Hospital:

0.55%
State:

0.69%
Other Vascular Procedures without Complications
Average Covered Charges
Here:

$54,595
Florida:

$57,492
Average Total Payments
Here:

$10,658
State:

$10,124
Number of discharges: 12
Here:

0.55%
State:

0.33%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
Here:

$50,522
Florida:

$77,938
Average Total Payments
Here:

$14,383
Florida:

$12,671
Number of discharges: 29
This Hospital:

1.33%
Florida:

1.54%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$16,332
Florida:

$29,331
Average Total Payments
This Hospital:

$6,157
Florida:

$6,086
Number of discharges: 12
This Hospital:

0.55%
Florida:

0.66%
Peripheral Vascular Disorders without Complications
Average Covered Charges
Here:

$14,691
State:

$19,080
Average Total Payments
This Hospital:

$4,278
State:

$4,074
Number of discharges: 11
This Hospital:

0.51%
State:

0.37%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
This Hospital:

$48,582
Florida:

$77,310
Average Total Payments
Here:

$17,492
State:

$15,920
Number of discharges: 12
This Hospital:

0.55%
State:

0.51%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$27,919
Florida:

$40,764
Average Total Payments
Here:

$8,472
Florida:

$8,129
Number of discharges: 29
This Hospital:

1.33%
Florida:

1.01%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
Here:

$25,145
State:

$40,189
Average Total Payments
Here:

$8,277
Florida:

$8,505
Number of discharges: 17
Here:

0.78%
Florida:

0.38%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$13,369
State:

$24,594
Average Total Payments
Here:

$5,251
Florida:

$5,130
Number of discharges: 42
This Hospital:

1.93%
Florida:

1.62%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$19,609
Florida:

$31,773
Average Total Payments
This Hospital:

$6,642
Florida:

$6,342
Number of discharges: 44
Here:

2.02%
State:

2.09%
Renal Failure with Major Complications
Average Covered Charges
Here:

$27,934
Florida:

$48,665
Average Total Payments
Here:

$10,685
State:

$10,507
Number of discharges: 51
This Hospital:

2.34%
Florida:

1.42%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$36,655
State:

$64,640
Average Total Payments
This Hospital:

$13,086
Florida:

$12,633
Number of discharges: 15
This Hospital:

0.69%
State:

0.89%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$40,579
Florida:

$73,093
Average Total Payments
This Hospital:

$14,933
Florida:

$14,633
Number of discharges: 15
This Hospital:

0.69%
Florida:

0.97%
Seizures without Major Complications
Average Covered Charges
Here:

$17,019
State:

$25,327
Average Total Payments
This Hospital:

$5,027
Florida:

$5,014
Number of discharges: 11
This Hospital:

0.51%
Florida:

0.76%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$32,004
State:

$62,484
Average Total Payments
Here:

$12,294
State:

$12,161
Number of discharges: 120
This Hospital:

5.51%
State:

3.48%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$20,511
State:

$36,829
Average Total Payments
This Hospital:

$8,090
State:

$7,095
Number of discharges: 45
Here:

2.07%
State:

1.34%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$17,712
State:

$33,576
Average Total Payments
This Hospital:

$6,583
State:

$6,347
Number of discharges: 46
This Hospital:

2.11%
Florida:

2.26%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$25,887
State:

$49,521
Average Total Payments
This Hospital:

$11,502
Florida:

$9,220
Number of discharges: 29
This Hospital:

1.33%
State:

1.45%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$14,442
Florida:

$24,049
Average Total Payments
This Hospital:

$4,844
Florida:

$4,447
Number of discharges: 24
Here:

1.10%
Florida:

0.98%
Syncope and Collapse
Average Covered Charges
Here:

$18,238
Florida:

$25,778
Average Total Payments
Here:

$4,792
State:

$4,531
Number of discharges: 45
Here:

2.07%
State:

2.45%
Transient Ischemia
Average Covered Charges
Here:

$17,540
Florida:

$27,166
Average Total Payments
Here:

$4,824
State:

$4,596
Number of discharges: 17
This Hospital:

0.78%
Florida:

1.35%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

98.0%
State:

99.2%
Percent of Patients Given Aspirin at Discharge
This Hospital:

98.0%
Florida:

99.2%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

97.0%
State:

97.7%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

97.0%
Florida:

99.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.9%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

78.0%
Florida:

95.4%
Patients Given a Prescription for a Statin at Discharge
Here:

99.0%
Florida:

97.8%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

97.0%
State:

97.3%
Percent of Patients Given Discharge Instructions
This Hospital:

97.0%
State:

93.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

97.0%
Florida:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

99.0%
Florida:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
State:

97.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Florida:

99.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

98.0%
State:

96.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

98.0%
State:

96.5%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

96.0%
State:

97.7%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
Florida:

98.7%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

98.0%
State:

97.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

98.0%
State:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
State:

97.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
State:

98.2%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Florida:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

95.0%
Florida:

94.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

97.2%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

96.0%
Florida:

97.6%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

95.0%
State:

96.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

15.5%
State:

15.0%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.7%
Florida:

11.3%
30-Day Mortality Rates from Pneumonia
Here:

12.9%
Florida:

11.7%
30-Day Readmission Rates from Heart Attack
Here:

19.0%
Florida:

19.5%
30-Day Readmission Rates from Heart Failure
This Hospital:

23.0%
State:

24.9%
30-Day Readmission Rates from Pneumonia
Here:

16.0%
State:

18.6%

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
Here:

0.156%
Florida:

0.115%
Falls and injuries
This Hospital:

1.089%
Florida:

0.580%
Blood infection from a catheter in a large vein
Here:

0.778%
State:

0.465%
Infection from a Urinary Catheter
Here:

0.156%
Florida:

0.424%
Signs of Uncontrolled Blood Sugar
Here:

0.156%
State:

0.144%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

30.300%
Florida:

32.874%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

15.900%
State:

9.768%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.121%
Florida:

0.158%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.041%
State:

0.041%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

11.900%
Florida:

6.824%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

1.400%
Florida:

3.396%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 37%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

5%
Florida:

7%
Usually
Here:

19%
Florida:

20%
Always
Here:

76%
Florida:

73%

How often did doctors communicate well with patients?

Sometimes or never
Here:

6%
State:

7%
Usually
Here:

15%
Florida:

16%
Always
This Hospital:

79%
Florida:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

10%
Florida:

14%
Usually
This Hospital:

25%
Florida:

26%
Always
Here:

65%
State:

60%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

8%
Florida:

9%
Usually
Here:

22%
State:

24%
Always
Here:

70%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

25%
Florida:

25%
Usually
This Hospital:

18%
State:

17%
Always
This Hospital:

57%
Florida:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

9%
State:

11%
Usually
Here:

19%
State:

21%
Always
This Hospital:

72%
Florida:

68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

11%
Florida:

13%
Usually
This Hospital:

33%
State:

30%
Always
Here:

56%
State:

57%

Were patients given information about what to do during their recovery at home?

Yes
Here:

83%
State:

81%
No
This Hospital:

17%
Florida:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

9%
State:

11%
7 or 8
Here:

24%
State:

24%
9 or 10
Here:

67%
Florida:

65%

Would patients recommend the hospital to friends and family?

No
Here:

6%
Florida:

8%
Yes, probably
This Hospital:

26%
State:

24%
Yes, definitely
Here:

68%
State:

68%

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