MEMORIAL HOSPITAL - MANCHESTER, KY

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Addresss:
210 MARIE LANGDON DRIVE
MANCHESTER, KY, 40962
Phone (make sure to verify first before calling): (606) 598-5104

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 16.00
Registered Professional Nurses : 86.75
Other Salaried Personnel : 180.25
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Registered Pharmacists : 0.50
Respiratory Therapists : 5.00
Physicians : 3.00

Number Of Beds
Total: 47
Total Certified: 47

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

90.0%
State:

99.0%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
State:

99.1%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

7
Kentucky:

7
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

97.0%
State:

96.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

97.0%
Kentucky:

97.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

88.0%
Kentucky:

92.9%
Percent of Patients Given Discharge Instructions
This Hospital:

99.0%
State:

88.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Kentucky:

99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

96.0%
Kentucky:

95.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

96.0%
State:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Kentucky:

98.6%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

91.0%
State:

92.0%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

93.0%
State:

92.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

99.0%
Kentucky:

95.3%

Surgery

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

91.0%
State:

96.4%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

91.0%
State:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Kentucky:

99.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.6%
Kentucky:

15.4%
30-Day Mortality Rates from Heart Failure
This Hospital:

10.7%
Kentucky:

11.4%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.9%
Kentucky:

12.4%
30-Day Readmission Rates from Heart Attack
Here:

20.6%
State:

20.5%
30-Day Readmission Rates from Heart Failure
This Hospital:

27.0%
State:

25.2%
30-Day Readmission Rates from Pneumonia
This Hospital:

21.5%
Kentucky:

19.4%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

58.200%
State:

40.592%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

10.900%
Kentucky:

8.052%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.083%
State:

0.126%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.124%
State:

0.042%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$32,917
Kentucky:

$32,520
Average Total Payments
Here:

$21,086
State:

$11,283
Number of discharges: 13
This Hospital:

1.34%
State:

0.97%
Atherosclerosis without Major Complications
Average Covered Charges
Here:

$13,190
State:

$11,894
Average Total Payments
Here:

$4,117
State:

$3,657
Number of discharges: 35
Here:

3.61%
State:

0.71%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$10,525
Kentucky:

$10,390
Average Total Payments
This Hospital:

$3,956
Kentucky:

$3,523
Number of discharges: 12
This Hospital:

1.24%
State:

1.82%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$14,032
Kentucky:

$13,744
Average Total Payments
This Hospital:

$5,670
Kentucky:

$5,175
Number of discharges: 33
This Hospital:

3.40%
Kentucky:

1.73%
Chest Pain
Average Covered Charges
Here:

$15,406
Kentucky:

$12,630
Average Total Payments
This Hospital:

$3,825
Kentucky:

$3,521
Number of discharges: 17
Here:

1.75%
Kentucky:

2.06%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$22,631
Kentucky:

$17,372
Average Total Payments
Here:

$7,285
Kentucky:

$5,992
Number of discharges: 45
This Hospital:

4.64%
State:

2.84%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$23,289
Kentucky:

$20,645
Average Total Payments
This Hospital:

$8,064
State:

$7,341
Number of discharges: 83
This Hospital:

8.56%
State:

2.94%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$15,890
Kentucky:

$13,107
Average Total Payments
This Hospital:

$5,026
State:

$4,458
Number of discharges: 58
Here:

5.98%
Kentucky:

3.01%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$16,942
Kentucky:

$13,998
Average Total Payments
This Hospital:

$5,013
Kentucky:

$4,507
Number of discharges: 49
This Hospital:

5.05%
State:

3.82%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$16,783
State:

$18,407
Average Total Payments
Here:

$6,381
Kentucky:

$6,339
Number of discharges: 12
This Hospital:

1.24%
State:

1.93%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$23,644
State:

$16,913
Average Total Payments
This Hospital:

$6,914
Kentucky:

$6,315
Number of discharges: 31
Here:

3.20%
Kentucky:

3.15%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$24,426
Kentucky:

$26,625
Average Total Payments
This Hospital:

$10,687
State:

$9,229
Number of discharges: 33
Here:

3.40%
State:

2.66%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$14,962
State:

$11,669
Average Total Payments
Here:

$4,767
Kentucky:

$4,186
Number of discharges: 25
This Hospital:

2.58%
State:

1.54%
Hypertension without Major Complications
Average Covered Charges
Here:

$19,699
State:

$12,624
Average Total Payments
Here:

$4,270
State:

$3,863
Number of discharges: 17
This Hospital:

1.75%
State:

0.47%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$30,384
State:

$19,880
Average Total Payments
Here:

$8,139
Kentucky:

$7,246
Number of discharges: 12
Here:

1.24%
State:

0.98%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$18,152
State:

$13,466
Average Total Payments
This Hospital:

$5,364
State:

$4,783
Number of discharges: 45
Here:

4.64%
State:

2.86%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$14,707
State:

$12,072
Average Total Payments
Here:

$4,740
State:

$4,289
Number of discharges: 21
This Hospital:

2.16%
Kentucky:

2.14%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$30,479
Kentucky:

$20,882
Average Total Payments
Here:

$11,583
State:

$8,036
Number of discharges: 16
This Hospital:

1.65%
Kentucky:

2.17%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$14,617
Kentucky:

$14,170
Average Total Payments
This Hospital:

$5,535
Kentucky:

$4,959
Number of discharges: 28
Here:

2.89%
Kentucky:

1.23%
Renal Failure with Complications
Average Covered Charges
Here:

$20,571
State:

$16,969
Average Total Payments
This Hospital:

$7,015
Kentucky:

$6,346
Number of discharges: 16
This Hospital:

1.65%
Kentucky:

2.10%
Renal Failure with Major Complications
Average Covered Charges
Here:

$29,708
State:

$28,420
Average Total Payments
Here:

$11,414
Kentucky:

$10,235
Number of discharges: 11
Here:

1.13%
State:

1.38%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$31,634
Kentucky:

$25,625
Average Total Payments
Here:

$9,986
State:

$9,061
Number of discharges: 41
Here:

4.23%
Kentucky:

0.86%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$52,477
Kentucky:

$35,535
Average Total Payments
This Hospital:

$13,410
State:

$12,449
Number of discharges: 14
This Hospital:

1.44%
State:

1.04%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$46,126
State:

$43,386
Average Total Payments
Here:

$14,040
State:

$14,679
Number of discharges: 20
Here:

2.06%
State:

1.27%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$40,459
State:

$34,004
Average Total Payments
This Hospital:

$12,616
Kentucky:

$11,802
Number of discharges: 73
This Hospital:

7.53%
Kentucky:

3.65%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$24,429
Kentucky:

$19,108
Average Total Payments
Here:

$7,896
State:

$7,022
Number of discharges: 33
Here:

3.40%
State:

1.29%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$22,390
State:

$17,934
Average Total Payments
Here:

$6,958
State:

$6,263
Number of discharges: 73
Here:

7.53%
State:

3.27%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$35,685
Kentucky:

$25,985
Average Total Payments
This Hospital:

$9,865
Kentucky:

$9,009
Number of discharges: 30
This Hospital:

3.09%
Kentucky:

2.34%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$15,780
Kentucky:

$13,217
Average Total Payments
Here:

$4,925
State:

$4,395
Number of discharges: 59
Here:

6.08%
Kentucky:

1.49%
Syncope and Collapse
Average Covered Charges
Here:

$15,893
Kentucky:

$14,708
Average Total Payments
Here:

$4,989
State:

$4,466
Number of discharges: 15
Here:

1.55%
State:

2.00%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 15%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

6%
State:

4%
Usually
This Hospital:

16%
State:

16%
Always
Here:

78%
Kentucky:

80%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

8%
State:

3%
Usually
Here:

13%
Kentucky:

13%
Always
Here:

79%
State:

84%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

15%
Kentucky:

9%
Usually
This Hospital:

21%
Kentucky:

23%
Always
This Hospital:

64%
State:

68%

How often was patients' pain well controlled?

Sometimes or never
Here:

11%
State:

7%
Usually
This Hospital:

20%
Kentucky:

21%
Always
This Hospital:

69%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

27%
State:

19%
Usually
This Hospital:

13%
Kentucky:

17%
Always
This Hospital:

60%
State:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

8%
Kentucky:

8%
Usually
This Hospital:

22%
Kentucky:

18%
Always
Here:

70%
Kentucky:

74%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

20%
State:

9%
Usually
This Hospital:

30%
Kentucky:

29%
Always
Here:

50%
Kentucky:

62%

Were patients given information about what to do during their recovery at home?

Yes
Here:

84%
Kentucky:

83%
No
Here:

16%
Kentucky:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

13%
State:

8%
7 or 8
This Hospital:

29%
Kentucky:

22%
9 or 10
Here:

58%
Kentucky:

70%

Would patients recommend the hospital to friends and family?

No
Here:

8%
State:

5%
Yes, probably
Here:

34%
State:

24%
Yes, definitely
This Hospital:

58%
Kentucky:

71%

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