CHARITY HOSPITAL AND MEDICAL CENTER OF LOUISIANA AT - NEW ORLEANS, LA

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Addresss:
2021 PERDIDO ST 4FLOOR
NEW ORLEANS, LA, 70112
Phone (make sure to verify first before calling): (504) 903-3000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - State
Emergency Services: Yes
Type: Rehabilitation Units

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 136.00
Registered Professional Nurses : 1689.70
Other Salaried Personnel : 2611.30
Certified Registered Nurse Anesthetists (CRNA) : 32.00
Dieticians : 18.90
Occupational Therapists : 9.00
Physical Therapists : 13.00
Registered Pharmacists : 57.00
Respiratory Therapists : 164.00
Speech Pathologists Or Audiologists : 1.00
Physicians : 16.00
Medical Social Workers : 35.10
Residents (Physicians) : 639.00

Number Of Beds
Total: 714
Total Certified: 714
Psychiatric Unit Beds: 29
Rehabilitation Unit Beds: 24

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.0%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
Louisiana:

99.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

98.0%
Louisiana:

96.5%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

98.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.9%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

96.0%
State:

89.8%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

99.0%
State:

96.0%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Louisiana:

97.3%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

99.0%
State:

95.0%
Percent of Patients Given Discharge Instructions
Here:

92.0%
Louisiana:

90.9%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

99.0%
Louisiana:

99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

92.0%
State:

95.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

92.0%
Louisiana:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Louisiana:

97.6%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

91.0%
Louisiana:

92.4%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

54.0%
State:

90.7%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

52.0%
Louisiana:

93.5%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

97.0%
State:

97.9%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

94.0%
Louisiana:

95.7%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

96.0%
Louisiana:

97.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

93.0%
State:

95.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

95.0%
Louisiana:

96.5%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
Here:

87.0%
State:

92.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.7%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

90.0%
Louisiana:

92.3%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

89.0%
Louisiana:

95.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

93.0%
State:

95.5%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

98.0%
Louisiana:

96.1%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Louisiana:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.4%
Louisiana:

16.0%
30-Day Mortality Rates from Heart Failure
Here:

11.7%
State:

11.7%
30-Day Mortality Rates from Pneumonia
Here:

12.7%
State:

12.5%
30-Day Readmission Rates from Heart Attack
This Hospital:

20.3%
Louisiana:

19.9%
30-Day Readmission Rates from Heart Failure
Here:

25.4%
Louisiana:

25.4%
30-Day Readmission Rates from Pneumonia
Here:

18.1%
Louisiana:

18.7%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

3.800%
Louisiana:

8.157%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.133%
State:

0.309%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.142%
Louisiana:

0.092%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

2.600%
Louisiana:

5.188%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

5.100%
State:

2.911%

Hospital Acquired Conditions

Blood infection from a catheter in a large vein
Here:

1.761%
State:

1.429%
Severe pressure sores (bed sores)
This Hospital:

0.440%
Louisiana:

0.450%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 15%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

9%
State:

4%
Usually
Here:

19%
State:

14%
Always
This Hospital:

72%
State:

82%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
Louisiana:

3%
Usually
This Hospital:

15%
Louisiana:

11%
Always
This Hospital:

80%
State:

86%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

23%
State:

10%
Usually
Here:

27%
Louisiana:

20%
Always
Here:

50%
State:

70%

How often was patients' pain well controlled?

Sometimes or never
Here:

9%
Louisiana:

7%
Usually
This Hospital:

27%
State:

18%
Always
Here:

64%
Louisiana:

75%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

22%
State:

17%
Usually
Here:

19%
Louisiana:

15%
Always
Here:

59%
State:

68%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

17%
Louisiana:

9%
Usually
Here:

21%
State:

17%
Always
This Hospital:

62%
State:

74%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

14%
State:

6%
Usually
This Hospital:

27%
State:

21%
Always
Here:

59%
Louisiana:

73%

Were patients given information about what to do during their recovery at home?

Yes
Here:

80%
State:

83%
No
This Hospital:

20%
Louisiana:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

11%
State:

8%
7 or 8
Here:

31%
State:

18%
9 or 10
Here:

58%
State:

74%

Would patients recommend the hospital to friends and family?

No
This Hospital:

6%
Louisiana:

4%
Yes, probably
This Hospital:

29%
State:

21%
Yes, definitely
This Hospital:

65%
State:

75%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$10,188
Louisiana:

$10,237
Average Total Payments
Here:

$6,500
Louisiana:

$5,204
Number of discharges: 36
Here:

24.83%
Louisiana:

0.10%
Diabetes with Complications
Average Covered Charges
This Hospital:

$17,549
State:

$18,472
Average Total Payments
This Hospital:

$8,126
State:

$5,270
Number of discharges: 11
This Hospital:

7.59%
Louisiana:

0.79%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$23,599
Louisiana:

$20,638
Average Total Payments
Here:

$10,630
Louisiana:

$6,262
Number of discharges: 19
Here:

13.10%
State:

4.02%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$22,799
State:

$34,212
Average Total Payments
This Hospital:

$15,003
Louisiana:

$9,181
Number of discharges: 11
This Hospital:

7.59%
State:

3.07%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$13,388
Louisiana:

$13,296
Average Total Payments
This Hospital:

$6,793
State:

$4,242
Number of discharges: 11
This Hospital:

7.59%
State:

2.07%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$62,002
Louisiana:

$48,840
Average Total Payments
Here:

$21,295
Louisiana:

$13,051
Number of discharges: 11
Here:

7.59%
State:

4.93%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$30,896
Louisiana:

$34,569
Average Total Payments
This Hospital:

$16,344
Louisiana:

$10,222
Number of discharges: 13
This Hospital:

8.97%
Louisiana:

1.75%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$46,831
State:

$55,174
Average Total Payments
This Hospital:

$23,355
State:

$14,638
Number of discharges: 18
Here:

12.41%
Louisiana:

1.12%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$29,220
Louisiana:

$43,898
Average Total Payments
Here:

$18,557
State:

$11,975
Number of discharges: 15
This Hospital:

10.34%
Louisiana:

4.23%

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