MCKENZIE-WILLAMETTE MEDICAL CENTER - SPRINGFIELD, OR

Submitted by:Lottie Duey, media coordinator
We are now called McKenzie-Willamette Medical Center, rather than hospital
Registered nurses: 310 FTE (not 3.10 as shown below; decimal point error)
Accreditation Expiration Date = May 2009.
Accreditation indicator = Joint Commission (JCAHO is now called simply the Joint Commission)
Date of Validation Survey = November 2008
Current Survey Date = May 2009

Institution representatives - add corrected or new information about MCKENZIE-WILLAMETTE MEDICAL CENTER »

Addresss:
1460 G STREET
SPRINGFIELD, OR, 97477
Phone (make sure to verify first before calling): (541) 726-4400

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 6.00
Registered Professional Nurses : 200.20
Other Salaried Personnel : 554.10
Dieticians : 1.30
Occupational Therapists : 6.80
Physical Therapists : 31.00
Registered Pharmacists : 10.40
Respiratory Therapists : 16.10
Speech Pathologists Or Audiologists : 1.90
Medical Social Workers : 7.70

Number Of Beds
Total: 114
Total Certified: 114

Provided Services
Nuclear Medicine Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
Here:

0.283%
State:

0.189%
Falls and injuries
Here:

0.849%
Oregon:

0.728%
Infection from a Urinary Catheter
This Hospital:

0.849%
State:

0.751%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$43,384
Oregon:

$32,289
Average Total Payments
Here:

$14,084
Oregon:

$12,814
Number of discharges: 11
Here:

1.16%
State:

1.01%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$23,110
Oregon:

$19,694
Average Total Payments
This Hospital:

$6,287
State:

$7,256
Number of discharges: 47
This Hospital:

4.96%
State:

2.18%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$14,559
State:

$15,307
Average Total Payments
This Hospital:

$5,411
Oregon:

$5,925
Number of discharges: 26
This Hospital:

2.75%
Oregon:

1.51%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$11,422
State:

$10,702
Average Total Payments
This Hospital:

$3,621
Oregon:

$4,145
Number of discharges: 18
Here:

1.90%
Oregon:

1.41%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$17,654
Oregon:

$15,646
Average Total Payments
Here:

$5,279
Oregon:

$6,162
Number of discharges: 33
This Hospital:

3.48%
State:

1.72%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$47,581
State:

$40,379
Average Total Payments
This Hospital:

$13,171
Oregon:

$15,164
Number of discharges: 14
This Hospital:

1.48%
Oregon:

0.83%
Chest Pain
Average Covered Charges
This Hospital:

$12,770
Oregon:

$11,275
Average Total Payments
Here:

$4,148
Oregon:

$4,196
Number of discharges: 16
This Hospital:

1.69%
Oregon:

1.21%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$19,260
State:

$18,029
Average Total Payments
This Hospital:

$6,048
Oregon:

$6,935
Number of discharges: 23
This Hospital:

2.43%
State:

1.51%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$20,716
Oregon:

$23,033
Average Total Payments
This Hospital:

$7,416
Oregon:

$8,365
Number of discharges: 17
This Hospital:

1.80%
State:

1.38%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$18,215
Oregon:

$14,028
Average Total Payments
This Hospital:

$4,908
Oregon:

$5,407
Number of discharges: 26
Here:

2.75%
Oregon:

1.02%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$17,825
Oregon:

$14,858
Average Total Payments
This Hospital:

$4,549
Oregon:

$5,377
Number of discharges: 25
Here:

2.64%
State:

2.85%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$33,959
Oregon:

$22,564
Average Total Payments
Here:

$6,461
State:

$7,090
Number of discharges: 11
This Hospital:

1.16%
State:

0.90%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$15,381
State:

$19,645
Average Total Payments
This Hospital:

$6,583
Oregon:

$7,289
Number of discharges: 17
Here:

1.80%
State:

2.26%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$15,214
State:

$17,622
Average Total Payments
This Hospital:

$5,928
Oregon:

$6,784
Number of discharges: 11
This Hospital:

1.16%
Oregon:

0.71%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$14,656
Oregon:

$12,027
Average Total Payments
Here:

$4,039
State:

$4,823
Number of discharges: 11
Here:

1.16%
Oregon:

0.75%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$18,126
State:

$18,042
Average Total Payments
This Hospital:

$6,583
State:

$7,282
Number of discharges: 43
This Hospital:

4.54%
State:

3.22%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$22,974
State:

$27,504
Average Total Payments
Here:

$9,006
State:

$10,906
Number of discharges: 21
This Hospital:

2.22%
State:

2.28%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$12,941
Oregon:

$13,286
Average Total Payments
Here:

$4,269
Oregon:

$4,897
Number of discharges: 16
This Hospital:

1.69%
Oregon:

1.22%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$42,796
State:

$40,170
Average Total Payments
This Hospital:

$11,607
Oregon:

$13,192
Number of discharges: 11
Here:

1.16%
Oregon:

1.46%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$19,587
State:

$21,192
Average Total Payments
Here:

$7,135
State:

$8,156
Number of discharges: 14
Here:

1.48%
State:

2.01%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$14,911
Oregon:

$13,356
Average Total Payments
This Hospital:

$4,998
Oregon:

$5,471
Number of discharges: 32
Here:

3.38%
Oregon:

2.07%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$46,837
State:

$41,007
Average Total Payments
This Hospital:

$14,399
State:

$15,328
Number of discharges: 96
This Hospital:

10.14%
Oregon:

10.71%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$15,505
Oregon:

$18,636
Average Total Payments
Here:

$6,738
Oregon:

$8,107
Number of discharges: 13
This Hospital:

1.37%
State:

0.89%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$14,820
Oregon:

$13,111
Average Total Payments
This Hospital:

$4,351
State:

$5,010
Number of discharges: 36
This Hospital:

3.80%
State:

1.92%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
Here:

$52,931
Oregon:

$42,821
Average Total Payments
Here:

$14,572
State:

$14,007
Number of discharges: 15
This Hospital:

1.58%
Oregon:

1.71%
Permanent Cardiac Pacemaker Implant without Complications
Average Covered Charges
This Hospital:

$51,917
Oregon:

$36,115
Average Total Payments
Here:

$12,853
State:

$14,002
Number of discharges: 14
This Hospital:

1.48%
State:

0.51%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$25,939
State:

$25,396
Average Total Payments
Here:

$8,195
Oregon:

$9,037
Number of discharges: 20
Here:

2.11%
Oregon:

1.66%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
Here:

$19,222
State:

$26,852
Average Total Payments
Here:

$8,299
State:

$11,178
Number of discharges: 17
This Hospital:

1.80%
State:

0.15%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$11,691
State:

$13,786
Average Total Payments
Here:

$5,047
State:

$5,741
Number of discharges: 17
This Hospital:

1.80%
Oregon:

0.62%
Renal Failure with Complications
Average Covered Charges
Here:

$18,248
Oregon:

$17,913
Average Total Payments
This Hospital:

$8,203
Oregon:

$7,510
Number of discharges: 26
This Hospital:

2.75%
Oregon:

1.92%
Renal Failure with Major Complications
Average Covered Charges
Here:

$24,903
Oregon:

$29,859
Average Total Payments
This Hospital:

$9,835
State:

$11,721
Number of discharges: 15
This Hospital:

1.58%
State:

1.50%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$32,826
State:

$34,559
Average Total Payments
Here:

$12,128
State:

$13,707
Number of discharges: 68
This Hospital:

7.18%
State:

6.17%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$17,299
Oregon:

$19,363
Average Total Payments
This Hospital:

$7,111
State:

$8,035
Number of discharges: 27
Here:

2.85%
Oregon:

1.66%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$15,814
Oregon:

$18,344
Average Total Payments
Here:

$6,533
State:

$7,302
Number of discharges: 34
Here:

3.59%
State:

3.18%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$25,177
State:

$27,393
Average Total Payments
Here:

$9,238
Oregon:

$10,198
Number of discharges: 23
Here:

2.43%
Oregon:

1.86%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$14,184
Oregon:

$13,443
Average Total Payments
This Hospital:

$4,501
State:

$4,959
Number of discharges: 21
This Hospital:

2.22%
Oregon:

1.20%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$62,599
Oregon:

$66,946
Average Total Payments
Here:

$24,550
State:

$28,069
Number of discharges: 35
This Hospital:

3.70%
Oregon:

2.09%
Syncope and Collapse
Average Covered Charges
This Hospital:

$14,880
Oregon:

$13,407
Average Total Payments
Here:

$4,549
Oregon:

$5,253
Number of discharges: 12
Here:

1.27%
Oregon:

1.16%
Transient Ischemia
Average Covered Charges
This Hospital:

$14,736
State:

$13,826
Average Total Payments
Here:

$4,637
Oregon:

$5,399
Number of discharges: 15
This Hospital:

1.58%
State:

0.63%

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.009%
State:

0.082%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

7.900%
Oregon:

5.064%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
Here:

4%
State:

4%
Usually
Here:

19%
Oregon:

19%
Always
This Hospital:

77%
State:

77%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
State:

4%
Usually
Here:

17%
State:

16%
Always
Here:

79%
State:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

7%
Oregon:

8%
Usually
This Hospital:

30%
State:

26%
Always
Here:

63%
Oregon:

66%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

6%
State:

6%
Usually
Here:

23%
State:

24%
Always
Here:

71%
State:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

18%
Oregon:

19%
Usually
This Hospital:

19%
Oregon:

19%
Always
Here:

63%
Oregon:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

8%
Oregon:

8%
Usually
This Hospital:

21%
State:

20%
Always
This Hospital:

71%
State:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

10%
Oregon:

12%
Usually
This Hospital:

31%
Oregon:

34%
Always
Here:

59%
Oregon:

54%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

87%
Oregon:

84%
No
Here:

13%
Oregon:

16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

6%
Oregon:

8%
7 or 8
Here:

19%
State:

23%
9 or 10
This Hospital:

75%
Oregon:

69%

Would patients recommend the hospital to friends and family?

No
Here:

5%
Oregon:

4%
Yes, probably
This Hospital:

18%
State:

24%
Yes, definitely
Here:

77%
Oregon:

72%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.5%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
State:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Oregon:

95.1%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
Oregon:

98.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Oregon:

99.5%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

100.0%
State:

91.7%
Patients Given a Prescription for a Statin at Discharge
Here:

99.0%
Oregon:

97.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Oregon:

98.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

97.1%
Percent of Patients Given Discharge Instructions
Here:

99.0%
State:

91.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Oregon:

99.3%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

99.0%
Oregon:

97.0%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
State:

96.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

99.0%
Oregon:

95.4%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
Oregon:

89.2%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
Oregon:

93.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
Oregon:

96.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

99.0%
State:

96.6%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
Oregon:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
Oregon:

95.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
Oregon:

96.2%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
This Hospital:

98.0%
State:

95.7%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Oregon:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

99.0%
Oregon:

92.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

94.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
State:

94.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
Oregon:

97.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
Oregon:

99.5%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.2%
State:

15.7%
30-Day Mortality Rates from Heart Failure
Here:

11.9%
Oregon:

12.4%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.7%
State:

12.2%
30-Day Readmission Rates from Heart Attack
Here:

17.4%
State:

18.1%
30-Day Readmission Rates from Heart Failure
This Hospital:

23.7%
Oregon:

22.6%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.1%
State:

17.5%

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