BAYLOR MEDICAL CENTER AT UPTOWN - DALLAS, TX

Submitted by:Henry Lopez, Contract Web Master
Baylor Medical Center at Uptown, 2727 E. Lemon Avenue, is a joint venture between
Baylor Health Care System (BHCS), United Surgical Partners International, and local
physicians. Constructed on land adjacent to the former Mary Shiels Hospital, which
was rebranded Baylor Medical Center at Uptown in August 2010, the new Baylor
Uptown replaces this older facility. The joint venture purchased Mary Shiels Hospital in
2003 and construction began in 2009 on the replacement facility.

 Baylor Medical Center at Uptown highlights:
· 6 operating suites and 1 procedure room
· 24 beds to include 4 higher acuity beds with full telemetry monitoring
· 4 room emergency department
· 3 levels with emergency department on first level; patient rooms on level 2
and surgical suites on level 3.
· 63,000-square-feet facility
· Baylor Uptown will admit its first patients, Jan. 17, 2011

 Surgical Specialties offered:
· Orthopedic surgery
· Spine surgery
· Pain management procedures
· General surgery
· Plastic surgery
· Ear, nose and throat surgery
· Ophthalmology surgery

 Imaging Services include:
· 1.5 Tesla magnetic resonance imaging (MRI)
· 16 slice computerized tomography scanner (CT)
· Fixed X-ray room
· American Radiology Associates is our partner radiology group

 Accreditation
· Baylor Medical Center at Uptown is accredited by the Joint Commission on
Accreditation of Health Organizations

 LEED Certification – Baylor Medical Center at Uptown expects to receive LEED
certification in March 2011. LEED creates design and construction standards to

encourage development of efficient, innovative, and sustainable buildings. They
encourage strategies aimed at improving: energy savings, water efficiency,
emissions reduction, improved indoor environmental quality, and stewardship of
resources and sensitivity to their impacts.

 History of Mary Shiels Hospital

Mary Shiels Hospital provided service to the community for 47 years. It was founded by
Mary Shiels who served as the business office manager for several eye, ear, nose and
throat (EENT) surgeons who officed near the Baylor University Medical Center at Dallas
campus. In 1942, as the EENT practice dissolved, Mary Shiels offered to lease the
building and re-open it as a hospital specializing in EENT surgical care. She borrowed
$1,000 from a local bank and opened what would eventually become Mary Shiels
Hospital.

At the time, Mary Shiels was a single working mother of two boys, Henry and Rob, the
sole caregiver for her elderly parents, and one of very few professional women who
owned their own business. In 1963, Mary Shiels used her home as collateral for a loan
to purchase a plot of land on Lemmon Avenue on which Mary Shiels Hospital was built.
She and one of her sons served as administrators of the hospital for decades.
Submitted by:Henry Lopez, Contract Web Master
The name name for Mary Shiels Hospital is Baylor Medical Center at Uptown.

Institution representatives - add corrected or new information about BAYLOR MEDICAL CENTER AT UPTOWN »

Addresss:
2727 EAST LEMMON AVENUE BUILDING I
DALLAS, TX, 75204
Phone (make sure to verify first before calling): (214) 443-3000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 4.25
Registered Professional Nurses : 18.25
Other Salaried Personnel : 23.00
Dieticians : 0.25
Physical Therapists : 0.25
Registered Pharmacists : 1.00
Physicians : 0.25

Number Of Beds
Total: 28
Total Certified: 28

Provided Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Inpatient Surgical Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$16,613
Texas:

$31,687
Average Total Payments
This Hospital:

$5,438
Texas:

$6,679
Number of discharges: 11
This Hospital:

6.32%
State:

0.47%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$35,031
State:

$60,653
Average Total Payments
This Hospital:

$12,477
State:

$13,908
Number of discharges: 135
Here:

77.59%
State:

6.27%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$73,500
State:

$103,546
Average Total Payments
Here:

$32,161
Texas:

$25,970
Number of discharges: 28
This Hospital:

16.09%
Texas:

1.13%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 47%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

5%
State:

5%
Usually
Here:

13%
Texas:

17%
Always
This Hospital:

82%
Texas:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

3%
Texas:

4%
Usually
Here:

10%
Texas:

13%
Always
Here:

87%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

8%
Texas:

10%
Usually
Here:

18%
State:

23%
Always
This Hospital:

74%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
State:

7%
Usually
This Hospital:

19%
Texas:

21%
Always
This Hospital:

72%
Texas:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

18%
State:

19%
Usually
This Hospital:

12%
Texas:

17%
Always
Here:

70%
State:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

8%
State:

9%
Usually
This Hospital:

15%
Texas:

18%
Always
This Hospital:

77%
Texas:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

6%
Texas:

8%
Usually
This Hospital:

16%
State:

25%
Always
This Hospital:

78%
Texas:

67%

Were patients given information about what to do during their recovery at home?

Yes
Here:

87%
State:

83%
No
This Hospital:

13%
Texas:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

6%
State:

8%
7 or 8
This Hospital:

13%
Texas:

21%
9 or 10
This Hospital:

81%
State:

71%

Would patients recommend the hospital to friends and family?

No
This Hospital:

5%
State:

5%
Yes, probably
This Hospital:

14%
State:

23%
Yes, definitely
Here:

81%
State:

72%

Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

98.0%
Texas:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
Texas:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
State:

96.7%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
State:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

99.0%
State:

95.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

98.0%
Texas:

96.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

100.0%
Texas:

97.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

99.0%
Texas:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
Texas:

99.7%

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