BAYSTATE MARY LANE HOSPITAL - WARE, MA

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Addresss:
85 SOUTH STREET
WARE, MA, 01082
Phone (make sure to verify first before calling): (413) 967-6211

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 13.10
Registered Professional Nurses : 55.55
Other Salaried Personnel : 140.39
Dieticians : 1.00
Occupational Therapists : 0.50
Physical Therapists : 2.00
Registered Pharmacists : 1.40
Respiratory Therapists : 4.30
Speech Pathologists Or Audiologists : 0.50
Physicians : 2200.75
Medical Social Workers : 1.50

Number Of Beds
Total: 31
Total Certified: 31

Provided Services
Nuclear Medicine Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$8,445
Massachusetts:

$11,351
Average Total Payments
Here:

$5,074
State:

$6,458
Number of discharges: 20
Here:

8.58%
State:

2.40%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$10,776
State:

$12,798
Average Total Payments
Here:

$5,773
State:

$7,244
Number of discharges: 21
This Hospital:

9.01%
Massachusetts:

2.28%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$12,938
State:

$16,231
Average Total Payments
This Hospital:

$6,643
State:

$8,802
Number of discharges: 21
This Hospital:

9.01%
Massachusetts:

2.26%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$8,180
State:

$9,969
Average Total Payments
This Hospital:

$4,468
Massachusetts:

$5,450
Number of discharges: 20
This Hospital:

8.58%
State:

1.72%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$10,994
State:

$12,124
Average Total Payments
Here:

$4,568
State:

$5,687
Number of discharges: 22
Here:

9.44%
Massachusetts:

4.36%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$12,225
State:

$15,544
Average Total Payments
Here:

$6,395
State:

$7,997
Number of discharges: 18
Here:

7.73%
State:

3.29%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$7,753
State:

$11,002
Average Total Payments
This Hospital:

$4,347
State:

$5,276
Number of discharges: 13
This Hospital:

5.58%
Massachusetts:

1.40%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$9,822
State:

$11,735
Average Total Payments
Here:

$4,776
State:

$5,950
Number of discharges: 18
This Hospital:

7.73%
State:

3.33%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$8,468
Massachusetts:

$11,032
Average Total Payments
This Hospital:

$4,015
State:

$5,408
Number of discharges: 11
This Hospital:

4.72%
State:

2.34%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$9,523
Massachusetts:

$14,101
Average Total Payments
This Hospital:

$6,192
Massachusetts:

$7,793
Number of discharges: 14
This Hospital:

6.01%
State:

2.19%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$15,222
Massachusetts:

$27,269
Average Total Payments
This Hospital:

$10,529
State:

$14,585
Number of discharges: 14
This Hospital:

6.01%
Massachusetts:

3.66%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$12,066
Massachusetts:

$14,686
Average Total Payments
This Hospital:

$6,281
State:

$7,667
Number of discharges: 29
This Hospital:

12.45%
State:

3.03%
Syncope and Collapse
Average Covered Charges
This Hospital:

$8,680
State:

$10,915
Average Total Payments
Here:

$4,486
Massachusetts:

$5,557
Number of discharges: 12
This Hospital:

5.15%
Massachusetts:

2.83%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

9
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

96.0%
Massachusetts:

97.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Massachusetts:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Massachusetts:

95.9%
Percent of Patients Given Discharge Instructions
Here:

100.0%
Massachusetts:

94.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
State:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

99.0%
State:

96.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Massachusetts:

97.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
Massachusetts:

96.0%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

94.0%
Massachusetts:

95.1%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
Massachusetts:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

98.0%
State:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

92.0%
Massachusetts:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
Massachusetts:

98.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
Massachusetts:

98.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

93.0%
Massachusetts:

92.9%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.3%
State:

14.3%
30-Day Mortality Rates from Heart Failure
Here:

11.4%
State:

10.4%
30-Day Mortality Rates from Pneumonia
Here:

11.2%
Massachusetts:

10.9%
30-Day Readmission Rates from Heart Failure
This Hospital:

23.2%
State:

25.3%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.6%
Massachusetts:

19.2%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

3.500%
Massachusetts:

9.164%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.028%
State:

0.074%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.015%
State:

0.008%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

1.600%
Massachusetts:

5.508%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 35%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
Massachusetts:

5%
Usually
This Hospital:

15%
Massachusetts:

17%
Always
This Hospital:

82%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

3%
Massachusetts:

5%
Usually
This Hospital:

16%
State:

15%
Always
This Hospital:

81%
Massachusetts:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

9%
Massachusetts:

10%
Usually
Here:

21%
State:

26%
Always
This Hospital:

70%
Massachusetts:

64%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

3%
Massachusetts:

7%
Usually
Here:

21%
Massachusetts:

22%
Always
This Hospital:

76%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

16%
Massachusetts:

19%
Usually
This Hospital:

17%
Massachusetts:

19%
Always
Here:

67%
Massachusetts:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
Massachusetts:

8%
Usually
Here:

14%
State:

19%
Always
Here:

81%
Massachusetts:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

14%
Massachusetts:

15%
Usually
Here:

27%
State:

34%
Always
This Hospital:

59%
Massachusetts:

51%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

94%
State:

86%
No
This Hospital:

6%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

6%
Massachusetts:

8%
7 or 8
This Hospital:

22%
Massachusetts:

24%
9 or 10
Here:

72%
Massachusetts:

68%

Would patients recommend the hospital to friends and family?

No
Here:

3%
Massachusetts:

4%
Yes, probably
Here:

19%
State:

23%
Yes, definitely
This Hospital:

78%
Massachusetts:

73%

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