LANCASTER REGIONAL MEDICAL CENTER - LANCASTER, PA

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Addresss:
250 COLLEGE AVENUE
LANCASTER, PA, 17604
Phone (make sure to verify first before calling): (717) 291-8123

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 25.90
Registered Professional Nurses : 140.00
Other Salaried Personnel : 540.00
Certified Registered Nurse Anesthetists (CRNA) : 4.00
Dieticians : 2.00
Occupational Therapists : 3.00
Physical Therapists : 6.50
Registered Pharmacists : 8.00
Respiratory Therapists : 15.00
Medical Social Workers : 0.50

Number Of Beds
Total: 290
Total Certified: 193
Psychiatric Unit Beds: 39
Rehabilitation Unit Beds: 19

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Therapeutic Radiology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
Pennsylvania:

99.4%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
State:

99.5%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
Pennsylvania:

99.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.9%
Patients Given a Prescription for a Statin at Discharge
Here:

97.0%
State:

97.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

99.3%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

96.5%
Percent of Patients Given Discharge Instructions
This Hospital:

89.0%
Pennsylvania:

93.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Pennsylvania:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

98.0%
Pennsylvania:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

99.0%
State:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.9%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

97.0%
Pennsylvania:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
Pennsylvania:

94.1%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
State:

96.6%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
Pennsylvania:

98.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

99.0%
State:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

98.0%
State:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

98.0%
State:

98.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
Pennsylvania:

98.6%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
Here:

96.0%
Pennsylvania:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Pennsylvania:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

99.0%
Pennsylvania:

95.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

96.9%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

100.0%
State:

95.6%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

97.0%
State:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.0%
Pennsylvania:

14.8%
30-Day Mortality Rates from Heart Failure
Here:

10.6%
State:

10.9%
30-Day Mortality Rates from Pneumonia
Here:

14.9%
State:

11.8%
30-Day Readmission Rates from Heart Attack
This Hospital:

18.0%
State:

19.2%
30-Day Readmission Rates from Heart Failure
Here:

23.1%
State:

24.8%
30-Day Readmission Rates from Pneumonia
Here:

20.6%
State:

18.6%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$28,605
Pennsylvania:

$29,507
Average Total Payments
This Hospital:

$5,797
Pennsylvania:

$6,877
Number of discharges: 22
This Hospital:

2.76%
State:

0.48%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$28,185
State:

$24,639
Average Total Payments
This Hospital:

$4,782
State:

$5,656
Number of discharges: 13
Here:

1.63%
Pennsylvania:

1.67%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$17,614
Pennsylvania:

$17,588
Average Total Payments
Here:

$3,283
State:

$3,835
Number of discharges: 21
Here:

2.63%
Pennsylvania:

1.86%
Cellulitis without Major Complications
Average Covered Charges
Here:

$20,261
State:

$21,833
Average Total Payments
Here:

$4,715
State:

$5,569
Number of discharges: 23
This Hospital:

2.88%
State:

2.29%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$56,734
State:

$65,108
Average Total Payments
This Hospital:

$11,888
Pennsylvania:

$15,116
Number of discharges: 17
This Hospital:

2.13%
Pennsylvania:

0.20%
Chest Pain
Average Covered Charges
This Hospital:

$14,886
State:

$21,791
Average Total Payments
Here:

$3,139
State:

$3,879
Number of discharges: 14
Here:

1.75%
Pennsylvania:

1.55%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$33,668
Pennsylvania:

$35,841
Average Total Payments
Here:

$7,052
Pennsylvania:

$7,862
Number of discharges: 26
This Hospital:

3.26%
State:

1.99%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$18,199
Pennsylvania:

$21,975
Average Total Payments
Here:

$4,113
Pennsylvania:

$4,841
Number of discharges: 15
Here:

1.88%
Pennsylvania:

1.72%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$32,845
State:

$41,468
Average Total Payments
Here:

$6,202
Pennsylvania:

$7,854
Number of discharges: 13
Here:

1.63%
State:

1.63%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$23,000
Pennsylvania:

$24,456
Average Total Payments
This Hospital:

$4,633
State:

$4,986
Number of discharges: 30
Here:

3.76%
Pennsylvania:

3.72%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$29,474
Pennsylvania:

$29,883
Average Total Payments
Here:

$5,881
State:

$6,883
Number of discharges: 17
This Hospital:

2.13%
Pennsylvania:

2.08%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$39,962
State:

$56,055
Average Total Payments
Here:

$9,832
State:

$12,195
Number of discharges: 13
This Hospital:

1.63%
Pennsylvania:

0.73%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$24,729
Pennsylvania:

$29,163
Average Total Payments
This Hospital:

$5,749
State:

$6,918
Number of discharges: 22
Here:

2.76%
Pennsylvania:

3.75%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$38,365
State:

$40,714
Average Total Payments
Here:

$8,503
Pennsylvania:

$9,817
Number of discharges: 27
Here:

3.38%
Pennsylvania:

2.71%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$56,628
State:

$51,161
Average Total Payments
This Hospital:

$10,403
State:

$12,050
Number of discharges: 12
Here:

1.50%
Pennsylvania:

1.07%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
This Hospital:

$145,392
Pennsylvania:

$155,828
Average Total Payments
This Hospital:

$37,642
Pennsylvania:

$38,158
Number of discharges: 13
This Hospital:

1.63%
State:

0.50%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$29,382
State:

$36,649
Average Total Payments
This Hospital:

$6,835
State:

$7,863
Number of discharges: 15
This Hospital:

1.88%
State:

1.56%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$30,447
Pennsylvania:

$33,452
Average Total Payments
This Hospital:

$6,775
Pennsylvania:

$7,881
Number of discharges: 21
Here:

2.63%
State:

1.01%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$18,893
State:

$23,346
Average Total Payments
Here:

$4,691
State:

$5,274
Number of discharges: 18
Here:

2.26%
Pennsylvania:

2.94%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$60,434
State:

$51,015
Average Total Payments
This Hospital:

$12,288
State:

$13,679
Number of discharges: 75
This Hospital:

9.40%
State:

5.31%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$23,696
State:

$26,794
Average Total Payments
This Hospital:

$4,688
Pennsylvania:

$5,619
Number of discharges: 12
This Hospital:

1.50%
Pennsylvania:

1.15%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$19,788
State:

$21,864
Average Total Payments
Here:

$3,959
State:

$4,771
Number of discharges: 17
Here:

2.13%
State:

2.03%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
Here:

$74,425
Pennsylvania:

$73,766
Average Total Payments
Here:

$11,758
Pennsylvania:

$13,722
Number of discharges: 29
This Hospital:

3.63%
Pennsylvania:

1.47%
Psychoses
Average Covered Charges
Here:

$13,981
Pennsylvania:

$19,685
Average Total Payments
This Hospital:

$5,172
Pennsylvania:

$6,362
Number of discharges: 107
This Hospital:

13.41%
Pennsylvania:

0.98%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$37,804
Pennsylvania:

$34,570
Average Total Payments
Here:

$7,298
Pennsylvania:

$11,356
Number of discharges: 15
This Hospital:

1.88%
Pennsylvania:

1.07%
Renal Failure with Complications
Average Covered Charges
Here:

$25,543
Pennsylvania:

$29,333
Average Total Payments
Here:

$6,222
Pennsylvania:

$7,034
Number of discharges: 18
This Hospital:

2.26%
Pennsylvania:

2.33%
Renal Failure with Major Complications
Average Covered Charges
Here:

$48,874
Pennsylvania:

$43,566
Average Total Payments
Here:

$10,883
State:

$11,198
Number of discharges: 25
This Hospital:

3.13%
State:

1.49%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$44,554
Pennsylvania:

$54,086
Average Total Payments
Here:

$11,688
State:

$12,976
Number of discharges: 16
Here:

2.01%
State:

0.97%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$47,883
Pennsylvania:

$50,114
Average Total Payments
This Hospital:

$11,022
State:

$12,705
Number of discharges: 29
This Hospital:

3.63%
Pennsylvania:

3.92%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$29,074
Pennsylvania:

$29,567
Average Total Payments
Here:

$5,675
State:

$6,703
Number of discharges: 19
Here:

2.38%
Pennsylvania:

2.73%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$36,233
Pennsylvania:

$41,229
Average Total Payments
Here:

$8,741
State:

$9,510
Number of discharges: 25
This Hospital:

3.13%
State:

1.78%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$89,479
State:

$100,572
Average Total Payments
Here:

$22,768
State:

$26,454
Number of discharges: 29
Here:

3.63%
State:

0.77%
Syncope and Collapse
Average Covered Charges
Here:

$21,629
State:

$23,856
Average Total Payments
Here:

$4,160
Pennsylvania:

$4,892
Number of discharges: 30
This Hospital:

3.76%
State:

2.49%

Hospital Acquired Conditions

Falls and injuries
Here:

0.322%
State:

0.708%
Blood infection from a catheter in a large vein
This Hospital:

0.644%
State:

0.389%
Severe pressure sores (bed sores)
This Hospital:

0.644%
Pennsylvania:

0.316%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

36.800%
Pennsylvania:

36.295%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

4.000%
State:

8.255%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.108%
State:

0.151%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 42%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

6%
State:

5%
Usually
Here:

22%
Pennsylvania:

18%
Always
This Hospital:

72%
Pennsylvania:

77%

How often did doctors communicate well with patients?

Sometimes or never
Here:

6%
Pennsylvania:

5%
Usually
This Hospital:

18%
State:

16%
Always
This Hospital:

76%
State:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

8%
Pennsylvania:

10%
Usually
Here:

29%
State:

26%
Always
This Hospital:

63%
State:

64%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
Pennsylvania:

7%
Usually
Here:

25%
State:

24%
Always
This Hospital:

66%
State:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

24%
Pennsylvania:

21%
Usually
This Hospital:

20%
Pennsylvania:

19%
Always
Here:

56%
Pennsylvania:

60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

5%
State:

9%
Usually
Here:

15%
Pennsylvania:

20%
Always
Here:

80%
Pennsylvania:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

13%
Pennsylvania:

14%
Usually
Here:

37%
State:

34%
Always
Here:

50%
State:

52%

Were patients given information about what to do during their recovery at home?

Yes
Here:

83%
State:

83%
No
Here:

17%
Pennsylvania:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

10%
State:

10%
7 or 8
This Hospital:

26%
State:

24%
9 or 10
This Hospital:

64%
State:

66%

Would patients recommend the hospital to friends and family?

No
Here:

7%
State:

5%
Yes, probably
This Hospital:

25%
State:

28%
Yes, definitely
Here:

68%
Pennsylvania:

67%

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