PALMDALE REGIONAL MEDICAL CENTER - PALMDALE, CA

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Addresss:
38600 MEDICAL CENTER DRIVE
PALMDALE, CA, 93552
Phone (make sure to verify first before calling): (661) 382-5000

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Rehabilitation Units

Employment Full-Time Equivalent
Registered Professional Nurses : 138.79
Dieticians : 1.00
Respiratory Therapists : 21.33

Number Of Beds
Total: 123
Total Certified: 123
Rehabilitation Unit Beds: 16

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

98.0%
State:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

95.0%
California:

99.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

94.0%
State:

96.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

95.0%
California:

98.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.6%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

90.0%
California:

93.9%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

96.0%
California:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
California:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

99.0%
California:

96.2%
Percent of Patients Given Discharge Instructions
Here:

99.0%
California:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

92.0%
California:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

92.0%
California:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

94.0%
California:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

95.0%
California:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

96.0%
California:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

98.0%
California:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

94.0%
State:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

96.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

95.0%
State:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

97.0%
California:

96.9%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
California:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

97.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

92.0%
California:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

88.0%
California:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

94.0%
California:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
California:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

16.3%
California:

14.9%
30-Day Mortality Rates from Heart Failure
Here:

10.6%
California:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.0%
State:

11.7%
30-Day Readmission Rates from Heart Attack
This Hospital:

20.1%
State:

19.3%
30-Day Readmission Rates from Heart Failure
Here:

26.5%
California:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

17.7%
California:

18.3%

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.039%
State:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.052%
State:

0.043%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

8%
California:

7%
Usually
This Hospital:

18%
State:

21%
Always
Here:

74%
California:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

8%
California:

6%
Usually
Here:

15%
California:

17%
Always
Here:

77%
California:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

13%
State:

13%
Usually
This Hospital:

25%
State:

28%
Always
Here:

62%
State:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

8%
State:

8%
Usually
Here:

19%
California:

25%
Always
Here:

73%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

28%
State:

23%
Usually
This Hospital:

14%
State:

19%
Always
This Hospital:

58%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

7%
California:

10%
Usually
This Hospital:

16%
State:

21%
Always
This Hospital:

77%
State:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

8%
California:

18%
Usually
Here:

25%
California:

33%
Always
Here:

67%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

81%
State:

81%
No
This Hospital:

19%
California:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

8%
State:

10%
7 or 8
This Hospital:

17%
State:

24%
9 or 10
Here:

75%
California:

66%

Would patients recommend the hospital to friends and family?

No
This Hospital:

5%
State:

7%
Yes, probably
This Hospital:

20%
State:

24%
Yes, definitely
This Hospital:

75%
California:

69%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$72,518
State:

$83,364
Average Total Payments
Here:

$13,220
California:

$15,491
Number of discharges: 16
Here:

1.06%
State:

0.94%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$40,733
State:

$40,505
Average Total Payments
This Hospital:

$5,811
State:

$6,444
Number of discharges: 15
Here:

0.99%
State:

0.21%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$75,663
California:

$57,529
Average Total Payments
This Hospital:

$8,897
California:

$8,621
Number of discharges: 13
Here:

0.86%
California:

0.62%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$35,567
California:

$39,980
Average Total Payments
This Hospital:

$5,895
California:

$7,146
Number of discharges: 22
This Hospital:

1.46%
State:

1.30%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$22,653
California:

$28,713
Average Total Payments
This Hospital:

$4,273
State:

$4,819
Number of discharges: 15
Here:

0.99%
State:

1.18%
Cellulitis with Major Complications
Average Covered Charges
Here:

$43,386
California:

$67,232
Average Total Payments
This Hospital:

$10,074
State:

$12,858
Number of discharges: 17
This Hospital:

1.13%
State:

0.28%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$35,402
California:

$36,707
Average Total Payments
Here:

$6,073
State:

$7,245
Number of discharges: 31
Here:

2.05%
State:

2.08%
Cervical Spinal Fusion without Complications
Average Covered Charges
Here:

$101,814
State:

$95,386
Average Total Payments
Here:

$15,055
California:

$17,648
Number of discharges: 13
Here:

0.86%
State:

0.26%
Chest Pain
Average Covered Charges
Here:

$21,293
California:

$29,034
Average Total Payments
Here:

$3,915
State:

$4,742
Number of discharges: 42
Here:

2.78%
California:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$31,882
State:

$46,809
Average Total Payments
Here:

$6,856
California:

$8,290
Number of discharges: 43
Here:

2.85%
California:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$44,709
California:

$58,013
Average Total Payments
This Hospital:

$8,528
California:

$10,305
Number of discharges: 58
This Hospital:

3.84%
California:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$31,898
California:

$35,163
Average Total Payments
This Hospital:

$5,230
State:

$6,206
Number of discharges: 46
This Hospital:

3.04%
California:

1.11%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$41,799
State:

$62,234
Average Total Payments
Here:

$7,886
California:

$9,681
Number of discharges: 30
Here:

1.99%
State:

1.28%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$24,103
State:

$45,639
Average Total Payments
Here:

$6,984
California:

$8,555
Number of discharges: 15
Here:

0.99%
California:

0.31%
Diabetes with Complications
Average Covered Charges
Here:

$37,079
State:

$38,964
Average Total Payments
Here:

$5,849
California:

$7,470
Number of discharges: 12
Here:

0.79%
State:

0.69%
Dysequilibrium
Average Covered Charges
Here:

$25,585
California:

$32,624
Average Total Payments
This Hospital:

$4,632
California:

$5,257
Number of discharges: 13
Here:

0.86%
State:

0.23%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$33,067
State:

$36,899
Average Total Payments
Here:

$5,404
State:

$6,233
Number of discharges: 47
This Hospital:

3.11%
State:

3.09%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$49,889
State:

$46,039
Average Total Payments
Here:

$7,364
State:

$8,685
Number of discharges: 32
Here:

2.12%
California:

1.95%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$103,669
State:

$80,936
Average Total Payments
Here:

$14,313
State:

$15,696
Number of discharges: 14
This Hospital:

0.93%
California:

0.79%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$38,550
State:

$31,715
Average Total Payments
This Hospital:

$5,361
California:

$5,899
Number of discharges: 20
Here:

1.32%
California:

0.44%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$44,099
State:

$47,292
Average Total Payments
This Hospital:

$7,494
State:

$8,831
Number of discharges: 55
This Hospital:

3.64%
California:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$70,681
State:

$70,963
Average Total Payments
This Hospital:

$11,408
State:

$13,159
Number of discharges: 73
This Hospital:

4.83%
State:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$31,476
State:

$32,995
Average Total Payments
This Hospital:

$4,968
California:

$5,851
Number of discharges: 20
Here:

1.32%
State:

1.02%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$106,531
State:

$88,197
Average Total Payments
This Hospital:

$13,521
State:

$15,201
Number of discharges: 19
Here:

1.26%
California:

1.05%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
Here:

$88,331
California:

$68,603
Average Total Payments
Here:

$11,109
State:

$12,359
Number of discharges: 12
Here:

0.79%
State:

0.32%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$40,570
State:

$55,669
Average Total Payments
This Hospital:

$8,458
State:

$9,837
Number of discharges: 15
This Hospital:

0.99%
State:

1.65%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$61,875
California:

$95,326
Average Total Payments
This Hospital:

$13,735
California:

$17,327
Number of discharges: 14
This Hospital:

0.93%
California:

1.11%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$31,782
State:

$42,438
Average Total Payments
This Hospital:

$5,943
State:

$6,978
Number of discharges: 15
This Hospital:

0.99%
State:

0.78%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$38,595
State:

$52,262
Average Total Payments
This Hospital:

$8,785
California:

$10,172
Number of discharges: 24
Here:

1.59%
California:

0.99%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$28,071
State:

$36,114
Average Total Payments
Here:

$5,669
California:

$6,728
Number of discharges: 42
Here:

2.78%
State:

2.98%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$115,346
California:

$88,239
Average Total Payments
Here:

$15,202
California:

$17,187
Number of discharges: 52
Here:

3.44%
California:

6.26%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$24,161
State:

$42,156
Average Total Payments
This Hospital:

$6,915
State:

$6,908
Number of discharges: 18
Here:

1.19%
State:

0.92%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$45,158
California:

$49,218
Average Total Payments
Here:

$8,381
California:

$10,092
Number of discharges: 34
This Hospital:

2.25%
State:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$28,284
State:

$32,446
Average Total Payments
Here:

$5,014
State:

$5,975
Number of discharges: 38
Here:

2.51%
State:

2.21%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
Here:

$69,664
State:

$89,034
Average Total Payments
This Hospital:

$12,925
State:

$17,349
Number of discharges: 23
Here:

1.52%
State:

0.83%
Other Kidney and Urinary Tract Diagnoses with Complications
Average Covered Charges
This Hospital:

$50,175
State:

$47,223
Average Total Payments
Here:

$7,150
California:

$9,528
Number of discharges: 14
This Hospital:

0.93%
State:

0.32%
Other Kidney and Urinary Tract Diagnoses with Major Complications
Average Covered Charges
Here:

$64,304
California:

$76,730
Average Total Payments
Here:

$11,504
State:

$15,378
Number of discharges: 18
This Hospital:

1.19%
California:

0.34%
Other Vascular Procedures with Major Complications
Average Covered Charges
This Hospital:

$63,267
California:

$141,530
Average Total Payments
This Hospital:

$21,569
California:

$28,554
Number of discharges: 18
This Hospital:

1.19%
California:

0.56%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
Here:

$84,597
California:

$102,086
Average Total Payments
Here:

$14,258
State:

$16,769
Number of discharges: 48
Here:

3.18%
State:

1.40%
Permanent Cardiac Pacemaker Implant without Complications
Average Covered Charges
Here:

$83,319
State:

$78,140
Average Total Payments
Here:

$14,787
California:

$16,377
Number of discharges: 12
Here:

0.79%
State:

0.41%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$52,905
California:

$64,758
Average Total Payments
Here:

$9,285
State:

$11,179
Number of discharges: 12
This Hospital:

0.79%
California:

1.15%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$34,953
California:

$35,878
Average Total Payments
This Hospital:

$5,768
California:

$7,039
Number of discharges: 18
This Hospital:

1.19%
California:

1.21%
Renal Failure with Complications
Average Covered Charges
Here:

$43,912
California:

$48,439
Average Total Payments
This Hospital:

$7,352
State:

$8,967
Number of discharges: 51
Here:

3.38%
State:

1.90%
Renal Failure with Major Complications
Average Covered Charges
Here:

$68,619
State:

$72,128
Average Total Payments
This Hospital:

$11,930
State:

$14,548
Number of discharges: 47
This Hospital:

3.11%
State:

1.48%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$59,818
State:

$70,949
Average Total Payments
This Hospital:

$10,407
California:

$12,543
Number of discharges: 13
This Hospital:

0.86%
California:

1.04%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$73,519
California:

$101,885
Average Total Payments
Here:

$14,232
California:

$17,925
Number of discharges: 19
This Hospital:

1.26%
State:

1.30%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
Here:

$209,122
California:

$262,024
Average Total Payments
This Hospital:

$37,337
California:

$48,700
Number of discharges: 13
This Hospital:

0.86%
State:

0.44%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$92,056
California:

$120,888
Average Total Payments
This Hospital:

$16,405
State:

$21,006
Number of discharges: 32
This Hospital:

2.12%
State:

0.92%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$19,201
California:

$38,752
Average Total Payments
This Hospital:

$5,523
State:

$6,932
Number of discharges: 13
This Hospital:

0.86%
State:

0.59%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
This Hospital:

$285,034
State:

$277,564
Average Total Payments
This Hospital:

$48,369
State:

$53,075
Number of discharges: 17
Here:

1.13%
California:

0.64%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$75,244
State:

$90,173
Average Total Payments
This Hospital:

$13,989
State:

$16,748
Number of discharges: 47
Here:

3.11%
State:

7.21%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$40,444
State:

$48,755
Average Total Payments
Here:

$7,340
State:

$8,695
Number of discharges: 36
Here:

2.38%
State:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$57,925
State:

$70,362
Average Total Payments
This Hospital:

$10,529
State:

$12,496
Number of discharges: 36
This Hospital:

2.38%
State:

1.89%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$26,490
California:

$34,477
Average Total Payments
This Hospital:

$5,037
California:

$5,838
Number of discharges: 17
Here:

1.13%
California:

0.97%
Syncope and Collapse
Average Covered Charges
This Hospital:

$26,564
State:

$37,038
Average Total Payments
Here:

$5,261
State:

$6,233
Number of discharges: 27
Here:

1.79%
State:

1.60%
Transient Ischemia
Average Covered Charges
This Hospital:

$27,342
California:

$37,396
Average Total Payments
This Hospital:

$5,300
California:

$6,120
Number of discharges: 35
This Hospital:

2.32%
State:

0.94%

Hospital Acquired Conditions

Falls and injuries
Here:

0.231%
California:

0.625%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.231%
California:

0.246%

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