KENMORE MERCY HOSPITAL - KENMORE, NY

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Addresss:
2950 ELMWOOD AVENUE
KENMORE, NY, 14217
Phone (make sure to verify first before calling): (716) 447-6100

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Church
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Registered Professional Nurses : 160.92
Other Salaried Personnel : 575.69
Dieticians : 3.30
Occupational Therapists : 2.17
Physical Therapists : 11.40
Registered Pharmacists : 7.00
Respiratory Therapists : 8.90
Speech Pathologists Or Audiologists : 1.00
Physicians : 5.01
Medical Social Workers : 0.25
Physician Assistants : 2.10

Number Of Beds
Total: 184
Total Certified: 184
Rehabilitation Unit Beds: 20

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Occupational Therapy Services
Operating Room Services
Organ Bank Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Hospital Acquired Conditions

Blood infection from a catheter in a large vein
Here:

0.229%
New York:

0.435%
Infection from a Urinary Catheter
Here:

0.915%
State:

0.461%
Severe pressure sores (bed sores)
Here:

0.458%
State:

0.452%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
New York:

99.0%
Percent of Patients Given Aspirin at Discharge
Here:

98.0%
State:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
New York:

96.4%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

98.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

14
New York:

10
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
New York:

97.3%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

95.0%
New York:

96.6%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
New York:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
New York:

94.8%
Percent of Patients Given Discharge Instructions
This Hospital:

86.0%
State:

92.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

97.0%
State:

93.8%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

99.0%
State:

95.8%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.5%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

92.0%
State:

94.8%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

94.0%
New York:

90.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

97.0%
New York:

94.0%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
New York:

97.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
New York:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

98.0%
State:

97.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

99.0%
New York:

97.2%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
New York:

98.1%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

99.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

84.0%
New York:

92.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

93.0%
State:

95.0%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

98.0%
State:

94.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

99.0%
New York:

94.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.1%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.9%
State:

14.3%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.0%
State:

11.0%
30-Day Mortality Rates from Pneumonia
This Hospital:

13.7%
State:

11.6%
30-Day Readmission Rates from Heart Attack
Here:

20.3%
New York:

20.9%
30-Day Readmission Rates from Heart Failure
This Hospital:

22.2%
State:

26.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

20.2%
State:

19.8%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$12,169
State:

$30,351
Average Total Payments
Here:

$7,117
State:

$10,049
Number of discharges: 15
Here:

1.18%
State:

0.64%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$34,271
New York:

$46,975
Average Total Payments
Here:

$12,892
New York:

$15,936
Number of discharges: 15
Here:

1.18%
New York:

1.08%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
Here:

$9,674
New York:

$19,866
Average Total Payments
This Hospital:

$4,308
New York:

$6,537
Number of discharges: 19
This Hospital:

1.49%
State:

0.33%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$8,612
New York:

$23,294
Average Total Payments
Here:

$5,998
State:

$7,529
Number of discharges: 16
Here:

1.25%
State:

1.43%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$5,905
New York:

$15,605
Average Total Payments
This Hospital:

$3,110
New York:

$4,967
Number of discharges: 17
This Hospital:

1.33%
New York:

1.64%
Cellulitis without Major Complications
Average Covered Charges
Here:

$11,576
State:

$21,478
Average Total Payments
Here:

$4,458
New York:

$7,326
Number of discharges: 30
This Hospital:

2.35%
New York:

2.35%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$22,488
New York:

$44,209
Average Total Payments
This Hospital:

$11,537
New York:

$16,866
Number of discharges: 25
Here:

1.96%
New York:

0.14%
Chest Pain
Average Covered Charges
This Hospital:

$8,392
New York:

$14,161
Average Total Payments
This Hospital:

$3,140
New York:

$5,137
Number of discharges: 15
Here:

1.18%
New York:

2.94%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$11,411
New York:

$23,013
Average Total Payments
This Hospital:

$5,237
State:

$8,087
Number of discharges: 34
Here:

2.66%
State:

1.94%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$12,271
State:

$30,592
Average Total Payments
This Hospital:

$6,282
State:

$10,182
Number of discharges: 17
This Hospital:

1.33%
State:

1.87%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$7,077
State:

$16,960
Average Total Payments
This Hospital:

$3,854
State:

$6,071
Number of discharges: 21
Here:

1.65%
State:

1.51%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$10,587
State:

$18,668
Average Total Payments
Here:

$4,297
State:

$6,361
Number of discharges: 53
Here:

4.15%
State:

3.99%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
This Hospital:

$8,999
State:

$19,845
Average Total Payments
Here:

$3,812
New York:

$5,974
Number of discharges: 14
This Hospital:

1.10%
State:

0.44%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
Here:

$9,757
State:

$20,757
Average Total Payments
Here:

$3,896
State:

$6,412
Number of discharges: 15
Here:

1.18%
New York:

0.50%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$12,365
New York:

$27,960
Average Total Payments
This Hospital:

$5,795
State:

$8,863
Number of discharges: 39
Here:

3.06%
State:

1.98%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$9,886
New York:

$26,907
Average Total Payments
Here:

$5,434
State:

$9,020
Number of discharges: 60
This Hospital:

4.70%
New York:

3.05%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$28,857
New York:

$41,330
Average Total Payments
This Hospital:

$10,331
State:

$13,648
Number of discharges: 36
Here:

2.82%
State:

2.38%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$8,217
New York:

$17,445
Average Total Payments
This Hospital:

$3,676
State:

$5,979
Number of discharges: 19
Here:

1.49%
New York:

1.37%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$21,540
State:

$44,953
Average Total Payments
Here:

$10,132
New York:

$15,635
Number of discharges: 28
Here:

2.19%
New York:

0.97%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
This Hospital:

$64,245
New York:

$132,493
Average Total Payments
This Hospital:

$31,866
State:

$53,759
Number of discharges: 19
Here:

1.49%
State:

0.61%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$7,599
New York:

$33,214
Average Total Payments
This Hospital:

$5,957
New York:

$10,434
Number of discharges: 12
This Hospital:

0.94%
New York:

1.22%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$9,284
State:

$24,933
Average Total Payments
Here:

$4,273
New York:

$7,235
Number of discharges: 11
Here:

0.86%
State:

0.66%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$8,051
State:

$21,451
Average Total Payments
This Hospital:

$4,208
New York:

$7,036
Number of discharges: 30
Here:

2.35%
State:

2.87%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$20,987
State:

$45,478
Average Total Payments
This Hospital:

$12,311
State:

$17,066
Number of discharges: 204
Here:

15.99%
New York:

4.46%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$31,664
State:

$61,440
Average Total Payments
This Hospital:

$14,123
New York:

$21,855
Number of discharges: 16
Here:

1.25%
New York:

0.58%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$9,745
New York:

$23,275
Average Total Payments
This Hospital:

$4,468
State:

$7,174
Number of discharges: 14
Here:

1.10%
New York:

1.10%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$8,805
State:

$18,413
Average Total Payments
This Hospital:

$3,711
State:

$6,139
Number of discharges: 21
Here:

1.65%
State:

2.44%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$13,125
New York:

$32,228
Average Total Payments
Here:

$6,976
State:

$10,299
Number of discharges: 26
Here:

2.04%
New York:

0.89%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$13,341
State:

$27,775
Average Total Payments
This Hospital:

$5,518
State:

$9,215
Number of discharges: 27
This Hospital:

2.12%
State:

1.91%
Renal Failure with Major Complications
Average Covered Charges
Here:

$26,492
State:

$42,937
Average Total Payments
Here:

$9,058
State:

$15,655
Number of discharges: 26
Here:

2.04%
State:

1.29%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$9,666
New York:

$24,411
Average Total Payments
Here:

$4,059
New York:

$7,634
Number of discharges: 13
This Hospital:

1.02%
State:

1.03%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$27,426
State:

$47,465
Average Total Payments
Here:

$11,062
New York:

$17,315
Number of discharges: 170
This Hospital:

13.32%
State:

5.04%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$15,461
New York:

$29,226
Average Total Payments
This Hospital:

$6,625
State:

$9,822
Number of discharges: 72
Here:

5.64%
New York:

1.68%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$8,690
New York:

$18,747
Average Total Payments
This Hospital:

$3,532
New York:

$6,160
Number of discharges: 14
This Hospital:

1.10%
State:

0.89%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$19,232
New York:

$24,560
Average Total Payments
Here:

$6,967
New York:

$8,494
Number of discharges: 17
This Hospital:

1.33%
New York:

2.61%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$48,268
State:

$74,410
Average Total Payments
This Hospital:

$23,558
New York:

$31,590
Number of discharges: 34
Here:

2.66%
State:

0.50%
Syncope and Collapse
Average Covered Charges
This Hospital:

$7,452
New York:

$19,174
Average Total Payments
Here:

$4,012
State:

$6,619
Number of discharges: 37
Here:

2.90%
State:

3.39%
Transient Ischemia
Average Covered Charges
Here:

$6,202
New York:

$20,693
Average Total Payments
This Hospital:

$3,982
New York:

$6,227
Number of discharges: 25
This Hospital:

1.96%
State:

1.33%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 43%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
New York:

7%
Usually
This Hospital:

18%
New York:

20%
Always
This Hospital:

79%
New York:

73%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

4%
New York:

6%
Usually
Here:

17%
State:

17%
Always
This Hospital:

79%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

8%
New York:

15%
Usually
This Hospital:

33%
New York:

27%
Always
Here:

59%
State:

58%

How often was patients' pain well controlled?

Sometimes or never
Here:

7%
New York:

9%
Usually
Here:

19%
State:

25%
Always
This Hospital:

74%
State:

66%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

22%
New York:

24%
Usually
Here:

17%
New York:

18%
Always
Here:

61%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

11%
New York:

11%
Usually
Here:

26%
New York:

22%
Always
This Hospital:

63%
New York:

67%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

16%
New York:

17%
Usually
Here:

39%
State:

34%
Always
This Hospital:

45%
New York:

49%

Were patients given information about what to do during their recovery at home?

Yes
Here:

85%
State:

81%
No
This Hospital:

15%
New York:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

4%
New York:

12%
7 or 8
This Hospital:

22%
New York:

27%
9 or 10
This Hospital:

74%
State:

61%

Would patients recommend the hospital to friends and family?

No
Here:

3%
New York:

7%
Yes, probably
Here:

23%
New York:

29%
Yes, definitely
Here:

74%
State:

64%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

7.700%
New York:

11.437%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.307%
State:

0.112%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.194%
State:

0.030%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

6.500%
New York:

5.961%

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