KENDALL REGIONAL MEDICAL CENTER - MIAMI, FL

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Addresss:
11750 BIRD RD
MIAMI, FL, 33175
Phone (make sure to verify first before calling): (305) 223-3000

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 17.00
Registered Professional Nurses : 142.00
Other Salaried Personnel : 561.00
Dieticians : 2.00
Physical Therapists : 3.00
Registered Pharmacists : 7.00
Respiratory Therapists : 37.00
Medical Social Workers : 1.00
Physician Assistants : 2.00
Residents (Physicians) : 4.20

Number Of Beds
Total: 412
Total Certified: 412

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Outpatient Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
Florida:

99.2%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
Florida:

99.2%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

97.7%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
State:

99.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Florida:

99.9%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

100.0%
State:

95.4%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
State:

97.8%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Florida:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

97.3%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
State:

93.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.7%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
State:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
State:

97.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.4%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

99.0%
Florida:

96.9%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

98.0%
State:

96.5%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

99.0%
State:

97.7%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
Florida:

98.7%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
State:

97.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
State:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
Florida:

97.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
Florida:

98.2%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
This Hospital:

97.0%
State:

96.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
Florida:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

99.0%
State:

94.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

97.2%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

97.0%
Florida:

97.6%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

97.0%
State:

96.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.9%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.3%
State:

15.0%
30-Day Mortality Rates from Heart Failure
Here:

12.2%
State:

11.3%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.1%
State:

11.7%
30-Day Readmission Rates from Heart Attack
Here:

20.7%
State:

19.5%
30-Day Readmission Rates from Heart Failure
Here:

27.2%
State:

24.9%
30-Day Readmission Rates from Pneumonia
This Hospital:

19.0%
State:

18.6%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

34.800%
State:

32.874%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

10.700%
State:

9.768%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.024%
Florida:

0.158%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.036%
Florida:

0.041%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

2.500%
Florida:

3.396%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$49,721
Florida:

$39,188
Average Total Payments
This Hospital:

$9,067
State:

$7,236
Number of discharges: 27
Here:

1.16%
State:

0.61%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$80,880
Florida:

$56,805
Average Total Payments
This Hospital:

$14,471
State:

$11,188
Number of discharges: 48
This Hospital:

2.07%
Florida:

0.92%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$50,766
State:

$29,308
Average Total Payments
This Hospital:

$6,568
Florida:

$5,013
Number of discharges: 15
This Hospital:

0.65%
Florida:

0.33%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$37,288
Florida:

$25,508
Average Total Payments
This Hospital:

$6,466
State:

$5,155
Number of discharges: 21
Here:

0.91%
Florida:

1.52%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$49,612
State:

$36,407
Average Total Payments
This Hospital:

$9,597
Florida:

$7,709
Number of discharges: 14
This Hospital:

0.60%
State:

0.78%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$28,522
Florida:

$17,832
Average Total Payments
Here:

$4,649
Florida:

$3,540
Number of discharges: 36
Here:

1.55%
Florida:

2.00%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$34,148
Florida:

$25,471
Average Total Payments
This Hospital:

$6,510
Florida:

$5,275
Number of discharges: 31
Here:

1.34%
Florida:

1.97%
Chest Pain
Average Covered Charges
This Hospital:

$26,152
Florida:

$21,396
Average Total Payments
This Hospital:

$4,849
Florida:

$3,578
Number of discharges: 38
Here:

1.64%
State:

1.81%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$34,057
State:

$32,205
Average Total Payments
This Hospital:

$7,386
Florida:

$6,099
Number of discharges: 45
This Hospital:

1.94%
State:

2.28%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$47,084
State:

$39,026
Average Total Payments
This Hospital:

$9,084
State:

$7,410
Number of discharges: 56
This Hospital:

2.42%
State:

2.16%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$30,743
State:

$23,968
Average Total Payments
This Hospital:

$5,601
State:

$4,534
Number of discharges: 33
Here:

1.42%
State:

1.78%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$60,626
State:

$42,374
Average Total Payments
Here:

$8,451
Florida:

$6,838
Number of discharges: 22
This Hospital:

0.95%
State:

1.78%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
This Hospital:

$39,831
State:

$26,941
Average Total Payments
Here:

$6,868
State:

$5,774
Number of discharges: 23
Here:

0.99%
Florida:

0.53%
Diabetes with Complications
Average Covered Charges
This Hospital:

$35,347
Florida:

$26,997
Average Total Payments
Here:

$6,341
Florida:

$5,355
Number of discharges: 20
Here:

0.86%
Florida:

0.66%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
Here:

$66,968
Florida:

$40,249
Average Total Payments
Here:

$8,974
State:

$7,687
Number of discharges: 19
This Hospital:

0.82%
State:

0.60%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$36,980
Florida:

$27,105
Average Total Payments
Here:

$5,606
State:

$4,566
Number of discharges: 97
Here:

4.18%
Florida:

3.97%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$41,309
Florida:

$32,281
Average Total Payments
Here:

$8,037
Florida:

$6,280
Number of discharges: 54
Here:

2.33%
Florida:

1.92%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$60,986
Florida:

$54,357
Average Total Payments
This Hospital:

$13,250
State:

$11,119
Number of discharges: 14
Here:

0.60%
Florida:

0.63%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$36,293
State:

$23,739
Average Total Payments
Here:

$5,445
Florida:

$4,525
Number of discharges: 11
This Hospital:

0.47%
Florida:

0.57%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$46,093
Florida:

$30,847
Average Total Payments
This Hospital:

$7,160
Florida:

$5,868
Number of discharges: 16
Here:

0.69%
Florida:

0.78%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$33,755
Florida:

$22,859
Average Total Payments
Here:

$4,950
State:

$3,987
Number of discharges: 15
Here:

0.65%
State:

0.56%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$39,497
State:

$30,027
Average Total Payments
Here:

$7,914
Florida:

$6,310
Number of discharges: 52
This Hospital:

2.24%
State:

3.10%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$52,888
State:

$46,190
Average Total Payments
Here:

$11,508
Florida:

$9,405
Number of discharges: 131
This Hospital:

5.65%
Florida:

2.68%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$30,809
State:

$20,832
Average Total Payments
This Hospital:

$5,258
Florida:

$4,234
Number of discharges: 34
This Hospital:

1.47%
Florida:

1.25%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$101,012
State:

$62,599
Average Total Payments
Here:

$14,660
Florida:

$11,419
Number of discharges: 42
Here:

1.81%
State:

1.13%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
Here:

$144,002
Florida:

$95,253
Average Total Payments
This Hospital:

$23,199
Florida:

$19,098
Number of discharges: 13
This Hospital:

0.56%
Florida:

0.26%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
Here:

$83,082
State:

$50,455
Average Total Payments
This Hospital:

$11,944
Florida:

$9,353
Number of discharges: 16
This Hospital:

0.69%
State:

0.36%
Hypertension without Major Complications
Average Covered Charges
This Hospital:

$31,024
State:

$20,835
Average Total Payments
This Hospital:

$4,776
State:

$4,043
Number of discharges: 11
This Hospital:

0.47%
State:

0.52%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$191,089
State:

$169,179
Average Total Payments
This Hospital:

$38,991
Florida:

$36,192
Number of discharges: 19
This Hospital:

0.82%
Florida:

0.51%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$69,359
Florida:

$36,877
Average Total Payments
This Hospital:

$8,650
Florida:

$7,181
Number of discharges: 38
This Hospital:

1.64%
State:

1.36%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$104,431
State:

$58,736
Average Total Payments
This Hospital:

$14,198
Florida:

$12,157
Number of discharges: 35
Here:

1.51%
State:

0.78%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$51,107
State:

$28,580
Average Total Payments
Here:

$6,609
Florida:

$5,183
Number of discharges: 20
This Hospital:

0.86%
Florida:

0.78%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$57,037
State:

$37,133
Average Total Payments
Here:

$9,479
State:

$7,488
Number of discharges: 31
Here:

1.34%
State:

1.01%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$33,380
State:

$25,550
Average Total Payments
This Hospital:

$6,057
State:

$4,912
Number of discharges: 96
Here:

4.14%
Florida:

3.06%
Laparoscopic Cholecystectomy without C.D.E. without Complications
Average Covered Charges
Here:

$86,679
Florida:

$48,334
Average Total Payments
This Hospital:

$9,094
Florida:

$7,531
Number of discharges: 14
Here:

0.60%
Florida:

0.30%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
This Hospital:

$61,929
State:

$37,962
Average Total Payments
This Hospital:

$9,549
State:

$7,964
Number of discharges: 15
Here:

0.65%
State:

0.53%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$79,080
State:

$62,092
Average Total Payments
Here:

$16,533
State:

$12,789
Number of discharges: 97
This Hospital:

4.18%
State:

5.59%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$113,809
Florida:

$85,506
Average Total Payments
Here:

$20,905
State:

$16,251
Number of discharges: 11
Here:

0.47%
Florida:

0.70%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$253,204
State:

$165,071
Average Total Payments
This Hospital:

$40,291
Florida:

$34,049
Number of discharges: 21
This Hospital:

0.91%
Florida:

0.54%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$44,586
State:

$27,134
Average Total Payments
This Hospital:

$6,381
Florida:

$5,110
Number of discharges: 21
This Hospital:

0.91%
State:

0.96%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$44,950
State:

$32,786
Average Total Payments
This Hospital:

$8,856
Florida:

$7,205
Number of discharges: 13
This Hospital:

0.56%
Florida:

0.62%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$28,998
Florida:

$22,072
Average Total Payments
This Hospital:

$5,216
State:

$4,329
Number of discharges: 41
This Hospital:

1.77%
Florida:

1.84%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$38,374
State:

$33,317
Average Total Payments
Here:

$7,730
Florida:

$6,341
Number of discharges: 20
Here:

0.86%
Florida:

0.69%
Other Vascular Procedures with Complications
Average Covered Charges
This Hospital:

$81,928
Florida:

$79,753
Average Total Payments
This Hospital:

$18,732
Florida:

$15,511
Number of discharges: 11
This Hospital:

0.47%
State:

0.55%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent with Major Complications or 4+ Vessels/Stents
Average Covered Charges
This Hospital:

$178,389
State:

$113,350
Average Total Payments
Here:

$24,873
State:

$20,514
Number of discharges: 17
This Hospital:

0.73%
State:

0.38%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
Here:

$140,233
State:

$77,938
Average Total Payments
Here:

$16,400
Florida:

$12,671
Number of discharges: 38
Here:

1.64%
State:

1.54%
Peripheral Vascular Disorders with Complications
Average Covered Charges
This Hospital:

$39,063
State:

$29,331
Average Total Payments
This Hospital:

$7,395
Florida:

$6,086
Number of discharges: 17
Here:

0.73%
State:

0.66%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
Here:

$83,815
Florida:

$77,310
Average Total Payments
This Hospital:

$20,595
Florida:

$15,920
Number of discharges: 11
Here:

0.47%
Florida:

0.51%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$54,111
Florida:

$40,764
Average Total Payments
This Hospital:

$9,952
State:

$8,129
Number of discharges: 56
Here:

2.42%
State:

1.01%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$27,729
Florida:

$24,594
Average Total Payments
This Hospital:

$6,197
Florida:

$5,130
Number of discharges: 45
Here:

1.94%
State:

1.62%
Renal Failure with Complications
Average Covered Charges
Here:

$36,136
Florida:

$31,773
Average Total Payments
Here:

$8,004
Florida:

$6,342
Number of discharges: 67
Here:

2.89%
Florida:

2.09%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$64,069
State:

$48,665
Average Total Payments
This Hospital:

$12,862
Florida:

$10,507
Number of discharges: 46
Here:

1.98%
Florida:

1.42%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$61,904
State:

$46,344
Average Total Payments
This Hospital:

$11,579
Florida:

$9,075
Number of discharges: 28
Here:

1.21%
Florida:

0.72%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$76,859
State:

$64,640
Average Total Payments
Here:

$15,424
Florida:

$12,633
Number of discharges: 59
Here:

2.55%
State:

0.89%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
Here:

$210,834
Florida:

$157,572
Average Total Payments
This Hospital:

$38,865
State:

$34,657
Number of discharges: 25
Here:

1.08%
Florida:

0.36%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$95,483
State:

$73,093
Average Total Payments
This Hospital:

$18,076
State:

$14,633
Number of discharges: 43
This Hospital:

1.86%
Florida:

0.97%
Seizures without Major Complications
Average Covered Charges
Here:

$32,755
State:

$25,327
Average Total Payments
This Hospital:

$5,879
Florida:

$5,014
Number of discharges: 28
Here:

1.21%
Florida:

0.76%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
Here:

$217,051
State:

$181,537
Average Total Payments
This Hospital:

$42,955
State:

$39,562
Number of discharges: 16
Here:

0.69%
State:

0.25%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$78,331
State:

$62,484
Average Total Payments
Here:

$14,784
State:

$12,161
Number of discharges: 120
This Hospital:

5.18%
Florida:

3.48%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$39,497
Florida:

$36,829
Average Total Payments
Here:

$8,928
Florida:

$7,095
Number of discharges: 24
Here:

1.04%
State:

1.34%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$42,100
Florida:

$33,576
Average Total Payments
Here:

$7,754
Florida:

$6,347
Number of discharges: 41
This Hospital:

1.77%
Florida:

2.26%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$66,719
Florida:

$49,521
Average Total Payments
This Hospital:

$11,377
Florida:

$9,220
Number of discharges: 75
Here:

3.24%
Florida:

1.45%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$27,320
State:

$24,049
Average Total Payments
This Hospital:

$5,520
Florida:

$4,447
Number of discharges: 22
This Hospital:

0.95%
Florida:

0.98%
Syncope and Collapse
Average Covered Charges
This Hospital:

$38,266
State:

$25,778
Average Total Payments
Here:

$5,577
State:

$4,531
Number of discharges: 42
Here:

1.81%
Florida:

2.45%
Transient Ischemia
Average Covered Charges
This Hospital:

$43,832
State:

$27,166
Average Total Payments
Here:

$5,754
Florida:

$4,596
Number of discharges: 41
This Hospital:

1.77%
Florida:

1.35%

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
This Hospital:

0.082%
Florida:

0.115%
Falls and injuries
This Hospital:

0.412%
Florida:

0.580%
Blood infection from a catheter in a large vein
This Hospital:

0.247%
Florida:

0.465%
Infection from a Urinary Catheter
This Hospital:

0.082%
State:

0.424%
Severe pressure sores (bed sores)
Here:

0.494%
State:

0.207%
Signs of Uncontrolled Blood Sugar
This Hospital:

0.165%
Florida:

0.144%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 21%

How often did nurses communicate well with patients?

Sometimes or never
Here:

8%
Florida:

7%
Usually
This Hospital:

18%
Florida:

20%
Always
Here:

74%
State:

73%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

7%
State:

7%
Usually
This Hospital:

15%
State:

16%
Always
This Hospital:

78%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

16%
State:

14%
Usually
Here:

25%
State:

26%
Always
This Hospital:

59%
State:

60%

How often was patients' pain well controlled?

Sometimes or never
Here:

10%
Florida:

9%
Usually
Here:

21%
State:

24%
Always
Here:

69%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

23%
State:

25%
Usually
Here:

15%
Florida:

17%
Always
Here:

62%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

10%
State:

11%
Usually
This Hospital:

16%
State:

21%
Always
Here:

74%
Florida:

68%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

14%
Florida:

13%
Usually
Here:

28%
Florida:

30%
Always
Here:

58%
Florida:

57%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

77%
State:

81%
No
Here:

23%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

14%
State:

11%
7 or 8
Here:

24%
Florida:

24%
9 or 10
Here:

62%
State:

65%

Would patients recommend the hospital to friends and family?

No
This Hospital:

13%
State:

8%
Yes, probably
This Hospital:

25%
Florida:

24%
Yes, definitely
Here:

62%
Florida:

68%

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