JACK HUGHSTON MEMORIAL HOSPITAL - PHENIX CITY, AL

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Addresss:
4401 RIVER CHASE DRIVE
PHENIX CITY, AL, 36867
Phone (make sure to verify first before calling): (334) 732-3000

Hospital Type: Acute Care Hospitals
Hospital Owner: Government - State
Emergency Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 24.00
Registered Professional Nurses : 56.00
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Respiratory Therapists : 3.00
Physicians : 5.00
Medical Laboratory Technologists : 5.00
Nuclear Medicine Technicians : 1.00
Diagnostic Radiology Technicians : 6.00

Number Of Beds
Total: 70
Total Certified: 70

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Psychiatric Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
ICU - Surgical Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Obstetric Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Therapeutic Radiology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 52%

How often did nurses communicate well with patients?

Sometimes or never
Here:

4%
Alabama:

6%
Usually
This Hospital:

14%
State:

15%
Always
Here:

82%
Alabama:

79%

How often did doctors communicate well with patients?

Sometimes or never
Here:

1%
Alabama:

3%
Usually
This Hospital:

12%
Alabama:

11%
Always
This Hospital:

87%
State:

86%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

7%
Alabama:

12%
Usually
This Hospital:

21%
Alabama:

22%
Always
This Hospital:

72%
Alabama:

66%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

6%
Alabama:

9%
Usually
This Hospital:

21%
State:

20%
Always
Here:

73%
Alabama:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

17%
Alabama:

19%
Usually
Here:

15%
Alabama:

16%
Always
This Hospital:

68%
State:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

8%
State:

11%
Usually
Here:

14%
Alabama:

19%
Always
This Hospital:

78%
Alabama:

70%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

1%
Alabama:

6%
Usually
This Hospital:

16%
State:

24%
Always
This Hospital:

83%
State:

70%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

89%
Alabama:

81%
No
This Hospital:

11%
Alabama:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

5%
Alabama:

8%
7 or 8
Here:

13%
State:

22%
9 or 10
Here:

82%
Alabama:

70%

Would patients recommend the hospital to friends and family?

No
Here:

3%
State:

5%
Yes, probably
Here:

14%
State:

25%
Yes, definitely
Here:

83%
State:

70%

Hospital Acquired Conditions

Falls and injuries
Here:

0.404%
State:

0.715%
Blood infection from a catheter in a large vein
Here:

0.404%
Alabama:

0.546%
Infection from a Urinary Catheter
Here:

0.404%
State:

0.953%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$16,696
State:

$24,856
Average Total Payments
This Hospital:

$5,572
State:

$5,652
Number of discharges: 57
Here:

7.35%
State:

0.57%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$31,863
Alabama:

$42,284
Average Total Payments
Here:

$11,586
Alabama:

$11,496
Number of discharges: 25
This Hospital:

3.22%
Alabama:

0.76%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$18,785
State:

$25,354
Average Total Payments
Here:

$6,562
State:

$6,832
Number of discharges: 14
This Hospital:

1.80%
Alabama:

2.62%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$14,524
Alabama:

$15,265
Average Total Payments
Here:

$4,113
State:

$4,282
Number of discharges: 13
This Hospital:

1.68%
State:

2.25%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$31,887
Alabama:

$43,657
Average Total Payments
This Hospital:

$10,199
Alabama:

$10,470
Number of discharges: 18
Here:

2.32%
State:

1.17%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
Here:

$53,911
State:

$81,845
Average Total Payments
Here:

$17,560
Alabama:

$18,188
Number of discharges: 12
This Hospital:

1.55%
State:

0.31%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$36,253
Alabama:

$49,659
Average Total Payments
Here:

$11,955
Alabama:

$11,709
Number of discharges: 560
This Hospital:

72.16%
Alabama:

5.91%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$41,138
State:

$47,447
Average Total Payments
Here:

$10,791
Alabama:

$11,185
Number of discharges: 12
This Hospital:

1.55%
Alabama:

3.35%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$56,367
State:

$78,768
Average Total Payments
This Hospital:

$22,170
Alabama:

$21,268
Number of discharges: 65
Here:

8.38%
Alabama:

1.18%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

83.0%
State:

98.0%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

94.0%
State:

97.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

96.0%
Alabama:

97.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

79.0%
State:

95.0%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

65.0%
State:

96.5%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
State:

98.9%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

99.0%
State:

97.6%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
Alabama:

98.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
Alabama:

97.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
Alabama:

97.8%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

99.0%
State:

96.0%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
State:

97.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

100.0%
State:

96.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
State:

96.6%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.9%

Outcome of Care

30-Day Mortality Rates from Heart Failure
Here:

10.8%
Alabama:

11.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.9%
Alabama:

12.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

23.8%
State:

24.3%
30-Day Readmission Rates from Pneumonia
Here:

17.8%
State:

18.6%

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.261%
Alabama:

0.208%

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