HOLYOKE GERIATRIC AND CONVALESCENT CENTER - HOLYOKE, MA

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Addresss:

45 LOWER WESTFIELD ROAD
HOLYOKE, MA, 01040

Phone (make sure to verify first before calling): (413) 536-8110

Number of Certified Beds: 120
Total Number of Residents: 78
Percent of Occupied Beds: 65%
Sprinkler Status: Fully Sprinklered
Program Participation: Medicare and Medicaid
Type of Ownership: Non profit - Other
Located Within a Hospital?: No
Multi Nursing Home Ownership?: No
Resident and Family Councils: Resident
Continuing Care Retirement Community?: No
Quality Indicator Survey?: No
Special Focus Facility?: No
Type: Skilled Nursing Facilities

Overall Star Rating: 2 Stars
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 4 Stars
RN Only Star Rating: 3 Stars

Other nearby hospitals and nursing homes

MONT MARIE HEALTH CARE CENTER (0.16 miles)
MOUNT SAINT VINCENT CARE CENTER (0.10 miles)
WEST RIVER CARE (WEST SPRINGFIELD, 1.09 miles)
PROVIDENCE HOSPITAL INC,THE (0.80 miles)
WINGATE AT WEST SPRINGFIELD REHAB AND SKILL NUR RES (WEST SPRINGFIELD, 1.13 miles)
MARY'S MEADOW AT PROVIDENCE PLACE (0.84 miles)
PROVIDENCE HOMECARE (0.59 miles)

Employment Full-Time Equivalent

Administrative Staff - Full Time: 9.26

Administrative Staff - Part Time: 0.69

Certified Nurse Aides - Full Time: 22.54

Certified Nurse Aides - Part Time: 10.97

Dietitians - Under Contract: 0.26

Food Service Personnel - Full Time: 10.91

Food Service Personnel - Part Time: 3.64

Housekeeping Personnel - Full Time: 9.70

Licensed Practical/ Vocational Nurses - Full Time: 6.17

Licensed Practical/ Vocational Nurses - Part Time: 2.74

Medical Directors - Under Contract: 0.11

Mental Health Services Personnel - Under Contract: 0.29

Nurses With Administrative Duties - Full Time: 1.03

Physical Therapists - Under Contract: 0.26

Registered Nurses - Full Time: 0.91

Rn Director Of Nursing - Full Time: 1.03

Social Workers - Full Time: 1.03

Activities Professionals - Full Time: 1.03

Occupational Therapists - Under Contract: 0.27

Pharmacists - Under Contract: 0.06

Administrative Staff - Under Contract: 0.26

Podiatrists - Under Contract: 0.11

Speech Pathologists - Under Contract: 0.06

Registered Nurses - Under Contract: 1.60

Registered Nurses - Part Time: 3.20

Occupational Therapy Assistants - Under Contract: 0.24

Housekeeping Personnel - Part Time: 0.69

Licensed Practical/ Vocational Nurses - Under Contract: 1.37

Certified Nurse Aides - Under Contract: 0.91

Number Of Beds

Total: 201

Total Certified: 201

Provided Services

Activities Services Are Provided Onsite To Residents

Clinical Laboratory Services Are Provided Onsite To Residents

Dental Services Are Provided Onsite To Residents

Diagnostic Xray Services Are Provided Onsite To Residents

Dietary Services Are Provided Onsite To Residents

Housekeeping Services Are Provided Onsite To Residents

Mental Health Services Are Provided Onsite To Residents

Nursing Services Are Provided Onsite To Residents

Occupational Therapy Services Are Provided Onsite To Residents

Pharmacy Services Are Provided Onsite To Residents

Physical Therapy Services Are Provided Onsite To Residents

Physician Extender Services Are Provided Onsite To Residents

Physician Services Are Provided Onsite To Residents

Podiatry Services Are Provided Onsite To Residents

Social Work Services Are Provided Onsite To Residents

Speech/Language Pathology Services Are Provided Onsite To Residents

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

Here:	10.0%
State:	13.3%

Percent of long-stay residents who self-report moderate to severe pain

This Nursing Home:	17.9%
Massachusetts:	7.7%

Percent of long-stay high-risk residents with pressure ulcers

This Nursing Home:	11.9%
State:	5.6%

Percent of long-stay residents who lose too much weight

This Nursing Home:	2.9%
State:	6.5%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

This Nursing Home:	3.0%
State:	3.1%

Percent of long-stay residents with a urinary tract infection

Here:	8.6%
Massachusetts:	7.0%

Percent of long-stay residents who have depressive symptoms

This Nursing Home:	1.5%
State:	5.2%

Percent of long-stay residents experiencing one or more falls with major injury

Here:	1.4%
State:	3.0%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	100.0%
Massachusetts:	96.5%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	98.6%
Massachusetts:	96.8%

Percent of short-stay residents who self-report moderate to severe pain

This Nursing Home:	13.6%
State:	21.6%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	96.2%
Massachusetts:	90.2%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	87.9%
State:	87.7%

Percent of long-stay residents who received an antipsychotic medication

Here:	31.1%
Massachusetts:	25.2%

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

Here:	0.660
State:	0.845

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

This Nursing Home:	0.750
Massachusetts:	0.817

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	1.410
State:	1.661

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	0.030
State:	0.100

Number Therapy Hours Per Resident Per Day

Here:	0.030
State:	0.101

Complaint Deficiency

Exits that are accessible at all times
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure services provided by the nursing facility meet professional standards of quality
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide care by qualified persons according to each resident's written plan of care
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that residents are safe from serious medication errors
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Assess the resident when the resident enters the nursing home, in a timely manner
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Reasonably accommodate the needs and preferences of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide housekeeping and maintenance services
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Make sure each resident receives an accurate assessment by a qualified health professional
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that residents with reduced range of motion get proper treatment and services to increase range of motion
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Exits that are accessible at all times
- Harm: Potential for minimal harm
- Scope: Many
Proper fire barriers, ventilation and signs for the transport of oxygen
- Harm: Potential for minimal harm
- Scope: Some

HOLYOKE GERIATRIC AND CONVALESCENT CENTER - HOLYOKE, MA

Quality Measures

Staff Information

Complaint Deficiency

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