HILLCREST WEST (KNOXVILLE, TN) Detailed Nursing Home Profile

HILLCREST WEST - KNOXVILLE, TN

Addresss:

6801 MIDDLEBROOK PIKE
KNOXVILLE, TN, 37919

Phone (make sure to verify first before calling): (865) 588-7661

Type: Skilled Nursing Facilities

Overall Star Rating: 2 Stars
Health Inspections Star Rating: 1 Star
Nurse Staffing Star Rating: 4 Stars
Quality Measures Star Rating: 5 Stars
RN Only Star Rating: 3 Stars

Other nearby hospitals and nursing homes

BRAKEBILL NH INC (2.25 miles)
CAREALL HOME CARE SERVICES (1.25 miles)
COVENANT HOMECARE (0.28 miles)
(CLOSED) FHC OAKWOOD (2.23 miles)
MAXIM HEALTHCARE SERVICES, INC (1.25 miles)
SHANNONDALE HEALTH CARE CENTER (0.94 miles)
OPEN ARMS CARE CORP #4 (2.24 miles)

Employment Full-Time Equivalent

Administrative Staff - Full Time: 1.14

Certified Nurse Aides - Full Time: 51.51

Certified Nurse Aides - Part Time: 1.80

Food Service Personnel - Full Time: 14.39

Food Service Personnel - Part Time: 8.07

Housekeeping Personnel - Full Time: 21.74

Licensed Practical/ Vocational Nurses - Full Time: 12.00

Licensed Practical/ Vocational Nurses - Part Time: 1.87

Medical Directors - Under Contract: 0.11

Mental Health Services Personnel - Under Contract: 0.23

Nurses With Administrative Duties - Full Time: 2.43

Physical Therapists - Under Contract: 1.10

Registered Nurses - Full Time: 14.39

Rn Director Of Nursing - Full Time: 1.14

Social Workers - Full Time: 2.17

Activities Professionals - Full Time: 1.14

Nurses With Administrative Duties - Part Time: 2.34

Occupational Therapists - Under Contract: 1.10

Pharmacists - Under Contract: 0.23

Speech Pathologists - Under Contract: 1.09

Other Physicians - Under Contract: 0.23

Physician Extenders - Under Contract: 0.34

Dietitians - Full Time: 1.14

Registered Nurses - Part Time: 1.04

Occupational Therapy Assistants - Under Contract: 1.06

Housekeeping Personnel - Part Time: 1.30

Pharmacists - Full Time: 2.29

Physical Therapy Aide - Under Contract: 1.10

Number Of Beds

Total: 194

Total Certified: 194

For Residents With Specialized Rehab Needs: 13

For Residents Needing Hospice Services: 19

Provided Services

Activities Services Are Provided Onsite To Residents

Clinical Laboratory Services Are Provided Onsite To Residents

Dental Services Are Provided Onsite To Residents

Diagnostic Xray Services Are Provided Onsite To Residents

Dietary Services Are Provided Onsite To Residents

Housekeeping Services Are Provided Onsite To Residents

Mental Health Services Are Provided Onsite To Residents

Nursing Services Are Provided Onsite To Residents

Occupational Therapy Services Are Provided Onsite To Residents

Pharmacy Services Are Provided Onsite To Residents

Physical Therapy Services Are Provided Onsite To Residents

Physician Extender Services Are Provided Onsite To Residents

Physician Services Are Provided Onsite To Residents

Podiatry Services Are Provided Onsite To Residents

Social Work Services Are Provided Onsite To Residents

Speech/Language Pathology Services Are Provided Onsite To Residents

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

This Nursing Home:	30.8%
State:	14.8%

Percent of long-stay residents who self-report moderate to severe pain

This Nursing Home:	1.6%
State:	9.9%

Percent of long-stay high-risk residents with pressure ulcers

Here:	1.7%
State:	5.9%

Percent of long-stay residents who lose too much weight

This Nursing Home:	7.3%
State:	8.2%

Percent of long-stay low-risk residents who lose control of their bowels or bladder

This Nursing Home:	40.0%
State:	41.7%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

Here:	1.4%
Tennessee:	4.1%

Percent of long-stay residents with a urinary tract infection

This Nursing Home:	7.3%
State:	8.6%

Percent of long-stay residents who have depressive symptoms

Here:	2.6%
Tennessee:	3.7%

Percent of long-stay residents who were physically restrained

This Nursing Home:	3.6%
Tennessee:	4.1%

Percent of long-stay residents experiencing one or more falls with major injury

This Nursing Home:	4.8%
Tennessee:	3.5%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	96.1%
Tennessee:	95.8%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	96.4%
State:	92.9%

Percent of short-stay residents who self-report moderate to severe pain

This Nursing Home:	7.9%
State:	21.3%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	72.1%
Tennessee:	86.6%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	76.6%
State:	83.0%

Percent of short-stay residents who newly received an antipsychotic medication

This Nursing Home:	4.9%
State:	3.6%

Percent of long-stay residents who received an antipsychotic medication

Here:	39.3%
Tennessee:	29.9%

Complaint Deficiency

Write and use policies that forbid mistreatment, neglect and abuse of residents and theft of residents' property

Harm: Actual harm
Scope: Few

Follow policies and procedures to convey the resident's personal funds to the appropriate party responsible after the resident's death

Harm: Actual harm
Scope: Few

Exits that are accessible at all times

Harm: Immediate jeopardy to resident health or safety
Scope: Few

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour

Harm: Minimal harm or potential for actual harm
Scope: Few

Automatic sprinkler systems that have been maintained in working order

Harm: Minimal harm or potential for actual harm
Scope: Few

Properly installed electrical wiring and equipment

Harm: Minimal harm or potential for actual harm
Scope: Few

Provide medically-related social services to help each resident achieve the highest possible quality of life

Harm: Minimal harm or potential for actual harm
Scope: Few

Allow the resident the right to participate in the planning or revision of the resident's care plan

Harm: Minimal harm or potential for actual harm
Scope: Few

Dispose of garbage and refuse properly

Harm: Minimal harm or potential for actual harm
Scope: Few

HILLCREST WEST - KNOXVILLE, TN

Quality Measures

Complaint Deficiency

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