HENDERSONVILLE MEDICAL CENTER - HENDERSONVILLE, TN

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Addresss:
355 NEW SHACKLE ISLAND RD
HENDERSONVILLE, TN, 37075
Phone (make sure to verify first before calling): (615) 338-1000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Psychiatric Units

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 7.85
Registered Professional Nurses : 73.75
Other Salaried Personnel : 174.72
Dieticians : 1.00
Registered Pharmacists : 3.00
Respiratory Therapists : 5.05
Medical Social Workers : 1.00

Number Of Beds
Total: 148
Total Certified: 148
Psychiatric Unit Beds: 12

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$17,201
Tennessee:

$12,407
Average Total Payments
This Hospital:

$3,505
State:

$3,513
Number of discharges: 22
This Hospital:

2.47%
Tennessee:

1.42%
Cellulitis without Major Complications
Average Covered Charges
Here:

$25,721
State:

$16,279
Average Total Payments
Here:

$4,849
State:

$5,032
Number of discharges: 34
This Hospital:

3.82%
State:

1.82%
Chest Pain
Average Covered Charges
Here:

$22,104
Tennessee:

$14,776
Average Total Payments
Here:

$3,860
Tennessee:

$3,353
Number of discharges: 15
Here:

1.68%
State:

1.53%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$29,901
Tennessee:

$19,593
Average Total Payments
This Hospital:

$5,719
State:

$5,660
Number of discharges: 42
Here:

4.71%
State:

2.47%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$33,932
State:

$23,923
Average Total Payments
This Hospital:

$7,078
Tennessee:

$7,037
Number of discharges: 57
This Hospital:

6.40%
Tennessee:

2.65%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$24,062
Tennessee:

$14,972
Average Total Payments
This Hospital:

$4,310
State:

$4,309
Number of discharges: 23
Here:

2.58%
State:

2.17%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
Here:

$38,082
Tennessee:

$28,176
Average Total Payments
This Hospital:

$6,926
State:

$6,835
Number of discharges: 41
Here:

4.60%
State:

2.04%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$33,795
State:

$16,359
Average Total Payments
Here:

$4,865
State:

$4,325
Number of discharges: 47
This Hospital:

5.27%
State:

3.25%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$30,653
State:

$20,711
Average Total Payments
This Hospital:

$5,903
Tennessee:

$6,053
Number of discharges: 28
This Hospital:

3.14%
Tennessee:

1.86%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$20,644
Tennessee:

$20,036
Average Total Payments
Here:

$5,052
State:

$5,647
Number of discharges: 12
This Hospital:

1.35%
Tennessee:

0.61%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$26,293
Tennessee:

$19,150
Average Total Payments
This Hospital:

$5,651
State:

$6,090
Number of discharges: 25
Here:

2.81%
Tennessee:

3.17%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$47,590
State:

$29,962
Average Total Payments
Here:

$8,734
Tennessee:

$8,869
Number of discharges: 32
This Hospital:

3.59%
State:

2.69%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$61,739
Tennessee:

$42,601
Average Total Payments
This Hospital:

$11,005
State:

$11,072
Number of discharges: 18
Here:

2.02%
State:

1.11%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$32,690
Tennessee:

$22,616
Average Total Payments
This Hospital:

$6,931
State:

$6,897
Number of discharges: 23
This Hospital:

2.58%
State:

1.25%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$23,246
Tennessee:

$15,485
Average Total Payments
This Hospital:

$4,493
State:

$4,583
Number of discharges: 52
Here:

5.84%
State:

3.34%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
Here:

$56,861
State:

$41,442
Average Total Payments
Here:

$9,812
State:

$10,337
Number of discharges: 12
This Hospital:

1.35%
State:

0.25%
Major Gastrointestinal Disorders and Peritoneal Infections with Complications
Average Covered Charges
Here:

$38,734
Tennessee:

$22,522
Average Total Payments
Here:

$10,623
Tennessee:

$7,598
Number of discharges: 11
Here:

1.23%
State:

0.29%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$63,895
Tennessee:

$48,672
Average Total Payments
Here:

$14,054
Tennessee:

$13,186
Number of discharges: 58
Here:

6.51%
Tennessee:

5.32%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$154,053
Tennessee:

$110,867
Average Total Payments
This Hospital:

$32,157
Tennessee:

$33,529
Number of discharges: 12
This Hospital:

1.35%
State:

0.49%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$21,000
Tennessee:

$14,272
Average Total Payments
Here:

$4,189
State:

$4,148
Number of discharges: 15
This Hospital:

1.68%
State:

2.15%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$15,609
State:

$13,909
Average Total Payments
Here:

$3,542
Tennessee:

$3,775
Number of discharges: 11
Here:

1.23%
State:

0.44%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$30,088
State:

$26,754
Average Total Payments
Here:

$7,396
State:

$7,625
Number of discharges: 13
This Hospital:

1.46%
Tennessee:

1.78%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$24,023
State:

$20,829
Average Total Payments
Here:

$6,320
State:

$6,342
Number of discharges: 13
Here:

1.46%
State:

0.50%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$27,365
Tennessee:

$19,625
Average Total Payments
This Hospital:

$6,032
Tennessee:

$6,067
Number of discharges: 39
This Hospital:

4.38%
State:

2.21%
Renal Failure with Major Complications
Average Covered Charges
Here:

$37,359
State:

$30,685
Average Total Payments
This Hospital:

$9,337
Tennessee:

$9,923
Number of discharges: 26
This Hospital:

2.92%
Tennessee:

1.65%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$69,340
Tennessee:

$40,945
Average Total Payments
This Hospital:

$11,461
State:

$11,818
Number of discharges: 17
This Hospital:

1.91%
State:

1.09%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$73,782
Tennessee:

$51,409
Average Total Payments
This Hospital:

$20,334
Tennessee:

$14,090
Number of discharges: 15
This Hospital:

1.68%
Tennessee:

1.16%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$61,736
Tennessee:

$38,065
Average Total Payments
Here:

$11,782
State:

$11,398
Number of discharges: 34
Here:

3.82%
State:

4.50%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$40,832
State:

$21,763
Average Total Payments
This Hospital:

$7,694
State:

$6,717
Number of discharges: 17
This Hospital:

1.91%
State:

1.42%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$31,769
Tennessee:

$15,457
Average Total Payments
Here:

$6,633
Tennessee:

$4,193
Number of discharges: 12
Here:

1.35%
State:

0.63%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$33,054
State:

$20,741
Average Total Payments
This Hospital:

$6,279
State:

$5,942
Number of discharges: 41
Here:

4.60%
State:

3.38%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$47,139
State:

$30,931
Average Total Payments
This Hospital:

$8,490
Tennessee:

$8,698
Number of discharges: 27
Here:

3.03%
Tennessee:

2.30%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$23,322
State:

$15,203
Average Total Payments
Here:

$4,605
Tennessee:

$4,222
Number of discharges: 22
Here:

2.47%
Tennessee:

1.35%
Syncope and Collapse
Average Covered Charges
This Hospital:

$26,672
State:

$17,657
Average Total Payments
Here:

$4,215
Tennessee:

$4,362
Number of discharges: 25
Here:

2.81%
State:

1.51%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 30%

How often did nurses communicate well with patients?

Sometimes or never
Here:

7%
State:

5%
Usually
This Hospital:

19%
Tennessee:

16%
Always
Here:

74%
Tennessee:

79%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
Tennessee:

4%
Usually
Here:

17%
Tennessee:

13%
Always
Here:

79%
Tennessee:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

11%
Tennessee:

10%
Usually
Here:

28%
Tennessee:

23%
Always
Here:

61%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

7%
Tennessee:

7%
Usually
Here:

22%
State:

22%
Always
Here:

71%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

23%
State:

21%
Usually
Here:

20%
Tennessee:

16%
Always
Here:

57%
State:

63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

12%
State:

10%
Usually
Here:

21%
State:

18%
Always
Here:

67%
State:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

10%
Tennessee:

8%
Usually
Here:

30%
State:

26%
Always
This Hospital:

60%
Tennessee:

66%

Were patients given information about what to do during their recovery at home?

Yes
Here:

84%
State:

82%
No
This Hospital:

16%
State:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

9%
State:

9%
7 or 8
Here:

26%
Tennessee:

23%
9 or 10
Here:

65%
Tennessee:

68%

Would patients recommend the hospital to friends and family?

No
This Hospital:

6%
State:

6%
Yes, probably
This Hospital:

26%
State:

25%
Yes, definitely
Here:

68%
Tennessee:

69%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

28.200%
Tennessee:

34.494%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

9.500%
State:

8.346%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.131%
Tennessee:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.018%
Tennessee:

0.080%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

5.200%
Tennessee:

3.454%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
State:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

98.0%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
State:

99.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

99.9%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

100.0%
State:

95.1%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

6
State:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

96.4%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

98.0%
Tennessee:

97.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Tennessee:

98.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Tennessee:

96.4%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
State:

91.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

97.0%
State:

96.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

100.0%
State:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

95.0%
State:

99.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

97.0%
State:

95.2%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
State:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
State:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

96.0%
Tennessee:

98.5%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

99.0%
Tennessee:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
State:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

97.0%
State:

96.6%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
Tennessee:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Tennessee:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

99.0%
State:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

98.0%
Tennessee:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

98.0%
Tennessee:

97.0%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
State:

96.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
Tennessee:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.4%
Tennessee:

15.1%
30-Day Mortality Rates from Heart Failure
Here:

12.9%
State:

11.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

13.9%
Tennessee:

12.4%
30-Day Readmission Rates from Heart Attack
Here:

18.7%
State:

20.3%
30-Day Readmission Rates from Heart Failure
Here:

28.3%
Tennessee:

25.0%
30-Day Readmission Rates from Pneumonia
Here:

18.7%
State:

19.3%

Hospital Acquired Conditions

Falls and injuries
Here:

0.304%
State:

0.749%
Severe pressure sores (bed sores)
This Hospital:

0.304%
Tennessee:

0.336%

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