HEMET VALLEY MEDICAL CENTER (HEMET, CA) Detailed Hospital Profile

Quality Measures

Percent of short-stay residents with Pressure ulcers that are new or worsened

This Hospital:	4.4%
California:	1.2%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	96.6%
State:	81.9%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

Here:	90.0%
California:	79.7%

Percent of short-stay residents who newly received an antipsychotic medication

This Hospital:	4.5%
State:	2.2%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications

Average Covered Charges

This Hospital:	$30,341
State:	$55,746

Average Total Payments

Here:	$8,721
State:	$9,903

Number of discharges: 34

Here:	1.45%
State:	0.48%

Acute Myocardial Infarction, Discharged Alive with Major Complications

Average Covered Charges

This Hospital:	$43,771
California:	$83,364

Average Total Payments

Here:	$13,301
State:	$15,491

Number of discharges: 34

Here:	1.45%
State:	0.94%

Acute Myocardial Infarction, Discharged Alive without Complications

Average Covered Charges

Here:	$20,521
California:	$40,505

Average Total Payments

Here:	$5,808
California:	$6,444

Number of discharges: 20

This Hospital:	0.85%
State:	0.21%

Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications

Average Covered Charges

Here:	$14,672
State:	$27,915

Average Total Payments

Here:	$4,814
State:	$5,741

Number of discharges: 13

This Hospital:	0.55%
State:	0.43%

Atherosclerosis without Major Complications

Average Covered Charges

Here:	$20,835
California:	$28,823

Average Total Payments

This Hospital:	$4,306
California:	$4,913

Number of discharges: 35

Here:	1.49%
State:	0.40%

Cardiac Arrhythmia and Conduction Disorders with Complications

Average Covered Charges

This Hospital:	$28,793
State:	$39,980

Average Total Payments

Here:	$6,148
State:	$7,146

Number of discharges: 36

This Hospital:	1.54%
State:	1.30%

Cardiac Arrhythmia and Conduction Disorders with Major Complications

Average Covered Charges

Here:	$30,656
California:	$59,369

Average Total Payments

Here:	$8,946
California:	$10,810

Number of discharges: 26

This Hospital:	1.11%
California:	0.79%

Cardiac Arrhythmia and Conduction Disorders without Complications

Average Covered Charges

Here:	$19,130
State:	$28,713

Average Total Payments

Here:	$4,221
State:	$4,819

Number of discharges: 38

Here:	1.62%
State:	1.18%

Cellulitis without Major Complications

Average Covered Charges

This Hospital:	$15,916
State:	$36,707

Average Total Payments

Here:	$6,075
State:	$7,245

Number of discharges: 39

This Hospital:	1.66%
California:	2.08%

Chest Pain

Average Covered Charges

Here:	$17,805
State:	$29,034

Average Total Payments

Here:	$4,067
California:	$4,742

Number of discharges: 49

Here:	2.09%
California:	2.11%

Chronic Obstructive Pulmonary Disease with Complications

Average Covered Charges

Here:	$21,753
State:	$46,809

Average Total Payments

This Hospital:	$7,198
State:	$8,290

Number of discharges: 90

This Hospital:	3.84%
California:	1.75%

Chronic Obstructive Pulmonary Disease with Major Complications

Average Covered Charges

This Hospital:	$31,300
State:	$58,013

Average Total Payments

Here:	$8,659
California:	$10,305

Number of discharges: 87

This Hospital:	3.71%
California:	2.00%

Chronic Obstructive Pulmonary Disease without Complications

Average Covered Charges

This Hospital:	$20,564
State:	$35,163

Average Total Payments

Here:	$5,344
California:	$6,206

Number of discharges: 60

This Hospital:	2.56%
California:	1.11%

Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications

Average Covered Charges

Here:	$38,812
State:	$62,234

Average Total Payments

Here:	$7,896
State:	$9,681

Number of discharges: 46

Here:	1.96%
State:	1.28%

Diabetes with Complications

Average Covered Charges

Here:	$22,934
State:	$38,964

Average Total Payments

Here:	$5,934
California:	$7,470

Number of discharges: 12

Here:	0.51%
California:	0.69%

Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications

Average Covered Charges

This Hospital:	$31,047
California:	$55,838

Average Total Payments

This Hospital:	$9,016
California:	$10,485

Number of discharges: 22

Here:	0.94%
State:	0.67%

Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications

Average Covered Charges

This Hospital:	$19,934
California:	$36,899

Average Total Payments

This Hospital:	$5,656
State:	$6,233

Number of discharges: 59

This Hospital:	2.52%
California:	3.09%

Extracranial Procedures without Complications

Average Covered Charges

Here:	$36,866
California:	$54,275

Average Total Payments

Here:	$7,513
California:	$8,252

Number of discharges: 19

Here:	0.81%
California:	0.36%

G.I. Hemorrhage with Complications

Average Covered Charges

This Hospital:	$28,868
State:	$46,039

Average Total Payments

Here:	$7,573
State:	$8,685

Number of discharges: 58

This Hospital:	2.47%
State:	1.95%

G.I. Hemorrhage with Major Complications

Average Covered Charges

Here:	$47,069
California:	$80,936

Average Total Payments

Here:	$12,774
California:	$15,696

Number of discharges: 33

Here:	1.41%
California:	0.79%

G.I. Hemorrhage without Complications

Average Covered Charges

This Hospital:	$18,001
California:	$31,715

Average Total Payments

Here:	$5,275
State:	$5,899

Number of discharges: 14

This Hospital:	0.60%
California:	0.44%

G.I. Obstruction with Complications

Average Covered Charges

This Hospital:	$23,203
State:	$44,086

Average Total Payments

Here:	$6,532
California:	$8,042

Number of discharges: 13

Here:	0.55%
State:	0.72%

Heart Failure and Shock with Complications

Average Covered Charges

Here:	$26,683
California:	$47,292

Average Total Payments

This Hospital:	$7,512
California:	$8,831

Number of discharges: 101

Here:	4.31%
State:	2.91%

Heart Failure and Shock with Major Complications

Average Covered Charges

This Hospital:	$37,362
California:	$70,963

Average Total Payments

This Hospital:	$10,920
State:	$13,159

Number of discharges: 80

This Hospital:	3.41%
California:	3.03%

Heart Failure and Shock without Complications

Average Covered Charges

This Hospital:	$17,974
State:	$32,995

Average Total Payments

This Hospital:	$5,035
California:	$5,851

Number of discharges: 37

Here:	1.58%
California:	1.02%

Hip and Femur Procedures Except Major Joint with Complications

Average Covered Charges

Here:	$61,670
State:	$88,197

Average Total Payments

This Hospital:	$13,738
California:	$15,201

Number of discharges: 33

Here:	1.41%
California:	1.05%

Hip and Femur Procedures Except Major Joint with Major Complications

Average Covered Charges

Here:	$87,636
California:	$139,101

Average Total Payments

Here:	$21,750
California:	$25,918

Number of discharges: 11

This Hospital:	0.47%
California:	0.25%

Hip and Femur Procedures Except Major Joint without Complications

Average Covered Charges

Here:	$45,935
California:	$68,603

Average Total Payments

This Hospital:	$11,224
State:	$12,359

Number of discharges: 15

Here:	0.64%
California:	0.32%

Infectious and Parasitic Diseases with O.R. Procedure with Major Complications

Average Covered Charges

Here:	$130,150
California:	$260,329

Average Total Payments

This Hospital:	$39,431
State:	$51,393

Number of discharges: 14

Here:	0.60%
California:	0.87%

Intracranial Hemorrhage or Cerebral Infarction with Complications

Average Covered Charges

This Hospital:	$22,765
California:	$55,669

Average Total Payments

This Hospital:	$8,211
California:	$9,837

Number of discharges: 53

This Hospital:	2.26%
California:	1.65%

Intracranial Hemorrhage or Cerebral Infarction with Major Complications

Average Covered Charges

Here:	$43,082
California:	$95,326

Average Total Payments

Here:	$12,518
California:	$17,327

Number of discharges: 18

Here:	0.77%
California:	1.11%

Intracranial Hemorrhage or Cerebral Infarction without Complications

Average Covered Charges

Here:	$17,941
California:	$42,438

Average Total Payments

This Hospital:	$5,999
California:	$6,978

Number of discharges: 26

This Hospital:	1.11%
State:	0.78%

Kidney and Urinary Tract Infections with Major Complications

Average Covered Charges

This Hospital:	$23,786
State:	$52,262

Average Total Payments

This Hospital:	$8,525
State:	$10,172

Number of discharges: 21

This Hospital:	0.90%
State:	0.99%

Kidney and Urinary Tract Infections without Major Complications

Average Covered Charges

This Hospital:	$18,446
State:	$36,114

Average Total Payments

This Hospital:	$5,766
State:	$6,728

Number of discharges: 62

Here:	2.65%
California:	2.98%

Major Gastrointestinal Disorders and Peritoneal Infections with Complications

Average Covered Charges

This Hospital:	$40,496
California:	$59,926

Average Total Payments

This Hospital:	$9,324
California:	$10,745

Number of discharges: 12

This Hospital:	0.51%
California:	0.36%

Major Joint Replacement or Reattachment of Lower Extremity without Major Complications

Average Covered Charges

Here:	$57,794
California:	$88,239

Average Total Payments

This Hospital:	$15,559
California:	$17,187

Number of discharges: 59

This Hospital:	2.52%
State:	6.26%

Major Small and Large Bowel Procedures with Complications

Average Covered Charges

This Hospital:	$96,933
California:	$124,615

Average Total Payments

Here:	$19,710
State:	$22,968

Number of discharges: 18

Here:	0.77%
California:	0.69%

Major Small and Large Bowel Procedures with Major Complications

Average Covered Charges

This Hospital:	$158,439
California:	$258,767

Average Total Payments

Here:	$36,888
State:	$49,384

Number of discharges: 16

This Hospital:	0.68%
California:	0.51%

Medical Back Problems without Major Complications

Average Covered Charges

Here:	$15,236
California:	$42,156

Average Total Payments

This Hospital:	$6,027
State:	$6,908

Number of discharges: 13

Here:	0.55%
California:	0.92%

Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications

Average Covered Charges

This Hospital:	$24,337
California:	$49,218

Average Total Payments

Here:	$8,162
State:	$10,092

Number of discharges: 21

This Hospital:	0.90%
California:	0.94%

Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications

Average Covered Charges

This Hospital:	$15,930
State:	$32,446

Average Total Payments

This Hospital:	$5,041
State:	$5,975

Number of discharges: 81

Here:	3.46%
California:	2.21%

Other Circulatory System Diagnoses with Major Complications

Average Covered Charges

This Hospital:	$50,467
California:	$89,034

Average Total Payments

This Hospital:	$13,061
State:	$17,349

Number of discharges: 16

Here:	0.68%
California:	0.83%

Peripheral Vascular Disorders with Complications

Average Covered Charges

This Hospital:	$20,684
California:	$46,464

Average Total Payments

Here:	$7,075
State:	$8,334

Number of discharges: 22

This Hospital:	0.94%
California:	0.45%

Permanent Cardiac Pacemaker Implant without Complications

Average Covered Charges

Here:	$84,498
State:	$78,140

Average Total Payments

This Hospital:	$15,078
California:	$16,377

Number of discharges: 20

This Hospital:	0.85%
California:	0.41%

Poisoning and Toxic Effects of Drugs with Major Complications

Average Covered Charges

Here:	$45,415
State:	$68,498

Average Total Payments

This Hospital:	$10,993
California:	$12,969

Number of discharges: 14

This Hospital:	0.60%
State:	0.29%

Pulmonary Edema and Respiratory Failure

Average Covered Charges

This Hospital:	$39,188
California:	$64,758

Average Total Payments

This Hospital:	$9,347
State:	$11,179

Number of discharges: 41

Here:	1.75%
State:	1.15%

Red Blood Cell Disorders without Major Complications

Average Covered Charges

This Hospital:	$19,491
California:	$35,878

Average Total Payments

Here:	$5,885
State:	$7,039

Number of discharges: 30

Here:	1.28%
State:	1.21%

Renal Failure with Complications

Average Covered Charges

Here:	$21,921
State:	$48,439

Average Total Payments

This Hospital:	$7,359
California:	$8,967

Number of discharges: 45

Here:	1.92%
State:	1.90%

Renal Failure with Major Complications

Average Covered Charges

This Hospital:	$41,849
California:	$72,128

Average Total Payments

Here:	$12,011
State:	$14,548

Number of discharges: 23

This Hospital:	0.98%
State:	1.48%

Respiratory Infections and Inflammations with Complications

Average Covered Charges

Here:	$35,651
California:	$70,949

Average Total Payments

This Hospital:	$10,433
State:	$12,543

Number of discharges: 11

Here:	0.47%
State:	1.04%

Respiratory Infections and Inflammations with Major Complications

Average Covered Charges

This Hospital:	$47,953
California:	$101,885

Average Total Payments

Here:	$14,789
State:	$17,925

Number of discharges: 17

This Hospital:	0.73%
California:	1.30%

Respiratory System Diagnosis with Ventilator Support 96+ Hours

Average Covered Charges

This Hospital:	$122,541
California:	$262,024

Average Total Payments

This Hospital:	$34,545
California:	$48,700

Number of discharges: 15

This Hospital:	0.64%
State:	0.44%

Respiratory System Diagnosis with Ventilator Support <96 Hours

Average Covered Charges

This Hospital:	$63,720
State:	$120,888

Average Total Payments

This Hospital:	$16,729
California:	$21,006

Number of discharges: 33

Here:	1.41%
State:	0.92%

Seizures without Major Complications

Average Covered Charges

Here:	$15,832
California:	$38,752

Average Total Payments

Here:	$5,423
State:	$6,932

Number of discharges: 23

This Hospital:	0.98%
California:	0.59%

Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours

Average Covered Charges

Here:	$97,387
State:	$277,564

Average Total Payments

Here:	$39,195
California:	$53,075

Number of discharges: 13

This Hospital:	0.55%
California:	0.64%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications

Average Covered Charges

Here:	$47,448
California:	$90,173

Average Total Payments

This Hospital:	$13,449
California:	$16,748

Number of discharges: 179

Here:	7.64%
California:	7.21%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications

Average Covered Charges

This Hospital:	$26,387
California:	$50,385

Average Total Payments

Here:	$8,315
California:	$9,612

Number of discharges: 67

This Hospital:	2.86%
State:	2.35%

Signs and Symptoms without Major Complications

Average Covered Charges

Here:	$16,463
California:	$35,628

Average Total Payments

This Hospital:	$4,804
California:	$6,112

Number of discharges: 14

Here:	0.60%
California:	0.53%

Simple Pneumonia and Pleurisy with Complications

Average Covered Charges

This Hospital:	$28,319
California:	$48,755

Average Total Payments

This Hospital:	$7,535
State:	$8,695

Number of discharges: 61

This Hospital:	2.60%
State:	2.75%

Simple Pneumonia and Pleurisy with Major Complications

Average Covered Charges

Here:	$36,143
State:	$70,362

Average Total Payments

This Hospital:	$10,708
State:	$12,496

Number of discharges: 73

This Hospital:	3.11%
State:	1.89%

Simple Pneumonia and Pleurisy without Complications

Average Covered Charges

This Hospital:	$23,110
State:	$34,477

Average Total Payments

Here:	$5,820
California:	$5,838

Number of discharges: 17

Here:	0.73%
California:	0.97%

Syncope and Collapse

Average Covered Charges

This Hospital:	$17,574
State:	$37,038

Average Total Payments

This Hospital:	$5,298
State:	$6,233

Number of discharges: 41

Here:	1.75%
California:	1.60%

Transient Ischemia

Average Covered Charges

This Hospital:	$17,318
California:	$37,396

Average Total Payments

This Hospital:	$5,408
State:	$6,120

Number of discharges: 41

This Hospital:	1.75%
California:	0.94%

Complaint Deficiency

Make sure each resident has the right to have a choice over activities, their schedules and health care according to his or her interests, assessment, and plan of care
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure services provided by the nursing facility meet professional standards of quality
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that a doctor approves a resident's admission in writing and that each resident remains under the care of a doctor
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep accurate, complete and organized clinical records on each resident that meet professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Train all employees on what to do in an emergency, and carry out announced staff drills
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Let residents voice a complaint or grievance without being treated differently or badly
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Try to resolve each resident's complaints quickly
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Reasonably accommodate the needs and preferences of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Provide a safe, clean, comfortable and homelike environment
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being
- Harm: Minimal harm or potential for actual harm
- Scope: Few
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Few

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

This Hospital:	99.0%
State:	99.3%

Percent of Patients Given Aspirin at Discharge

This Hospital:	96.0%
State:	99.0%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	93.0%
California:	96.8%

Percent of Patients Given Beta Blocker at Discharge

Here:	96.0%
California:	98.5%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
State:	99.6%

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

Here:	61
California:	78

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	93.0%
State:	97.2%

Patients Given a Prescription for a Statin at Discharge

Here:	90.0%
State:	97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	95.0%
California:	98.9%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	94.0%
State:	96.2%

Percent of Patients Given Discharge Instructions

This Hospital:	94.0%
California:	93.5%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	98.0%
California:	99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	91.0%
State:	96.1%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	97.0%
California:	96.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

This Hospital:	85.0%
State:	98.1%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	93.0%
State:	95.9%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	73.0%
State:	94.3%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	93.0%
State:	95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	92.0%
State:	98.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	94.0%
State:	96.3%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	97.0%
California:	98.2%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	96.0%
California:	96.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	98.0%
California:	96.9%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
California:	99.8%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	94.0%
State:	93.9%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

This Hospital:	87.0%
California:	96.1%

Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)

This Hospital:	91.0%
State:	95.1%

Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)

Here:	95.0%
California:	95.5%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

This Hospital:	99.0%
State:	99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	15.4%
California:	14.9%

30-Day Mortality Rates from Heart Failure

This Hospital:	9.4%
State:	10.9%

30-Day Mortality Rates from Pneumonia

This Hospital:	16.6%
California:	11.7%

30-Day Readmission Rates from Heart Attack

This Hospital:	20.0%
California:	19.3%

30-Day Readmission Rates from Heart Failure

Here:	23.4%
California:	24.4%

30-Day Readmission Rates from Pneumonia

This Hospital:	17.0%
California:	18.3%

Hospital Acquired Conditions

Falls and injuries

Here:	0.137%
State:	0.625%

Blood infection from a catheter in a large vein

Here:	0.274%
State:	0.530%

Infection from a Urinary Catheter

Here:	0.274%
California:	0.608%

Severe pressure sores (bed sores)

Here:	0.137%
California:	0.321%

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.476%
State:	0.170%

Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery

Here:	5.500%
State:	5.492%

Outpatients with brain CT scans who got a sinus CT scan at the same time

This Hospital:	0.900%
State:	1.898%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 27%

How often did nurses communicate well with patients?

Sometimes or never

Here:	13%
California:	7%

Usually

This Hospital:	31%
California:	21%

Always

Here:	56%
California:	72%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	10%
State:	6%

Usually

This Hospital:	19%
California:	17%

Always

This Hospital:	71%
State:	77%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	29%
State:	13%

Usually

This Hospital:	32%
State:	28%

Always

Here:	39%
California:	59%

How often was patients' pain well controlled?

Sometimes or never

Here:	19%
State:	8%

Usually

This Hospital:	29%
California:	25%

Always

This Hospital:	52%
California:	67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	31%
State:	23%

Usually

Here:	17%
California:	19%

Always

This Hospital:	52%
State:	58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	17%
State:	10%

Usually

This Hospital:	27%
California:	21%

Always

This Hospital:	56%
State:	69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	28%
State:	18%

Usually

Here:	38%
California:	33%

Always

This Hospital:	34%
State:	49%

Were patients given information about what to do during their recovery at home?

Yes

Here:	72%
State:	81%

Here:	28%
California:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	28%
State:	10%

7 or 8

This Hospital:	35%
State:	24%

9 or 10

This Hospital:	37%
State:	66%

Would patients recommend the hospital to friends and family?

This Hospital:	22%
California:	7%

Yes, probably

Here:	41%
State:	24%

Yes, definitely

Here:	37%
California:	69%

HEMET VALLEY MEDICAL CENTER - HEMET, CA

Quality Measures

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Complaint Deficiency

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Outcome of Care

Hospital Acquired Conditions

Use of Medical Imaging

Hospital Consumer Assessment of Healthcare Providers

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