HEDRICK MEDICAL CENTER (CHILLICOTHE, MO) Detailed Hospital Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 31%

How often did nurses communicate well with patients?

Sometimes or never

Here:	1%
Missouri:	5%

Usually

Here:	15%
Missouri:	18%

Always

This Hospital:	84%
State:	77%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	2%
Missouri:	4%

Usually

This Hospital:	12%
Missouri:	15%

Always

This Hospital:	86%
State:	81%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	4%
Missouri:	9%

Usually

Here:	25%
Missouri:	26%

Always

Here:	71%
Missouri:	65%

How often was patients' pain well controlled?

Sometimes or never

Here:	4%
Missouri:	7%

Usually

Here:	24%
State:	24%

Always

Here:	72%
Missouri:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	13%
Missouri:	21%

Usually

Here:	15%
State:	18%

Always

This Hospital:	72%
State:	61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	7%
State:	9%

Usually

This Hospital:	19%
State:	19%

Always

Here:	74%
Missouri:	72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	3%
Missouri:	11%

Usually

This Hospital:	29%
State:	31%

Always

Here:	68%
State:	58%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	87%
State:	84%

This Hospital:	13%
State:	16%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	8%
State:	9%

7 or 8

Here:	23%
State:	23%

9 or 10

This Hospital:	69%
Missouri:	68%

Would patients recommend the hospital to friends and family?

Here:	4%
State:	5%

Yes, probably

This Hospital:	37%
Missouri:	27%

Yes, definitely

Here:	59%
Missouri:	68%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.

This Hospital:	47.100%
State:	40.106%

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	9.100%
Missouri:	8.189%

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.083%
State:	0.184%

Outpatient CT scans of the chest that were combination (double) scans.

This Hospital:	0.011%
State:	0.040%

Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery

This Hospital:	5.400%
State:	5.915%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	9
Missouri:	9

Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital

This Hospital:	79
Missouri:	75

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

Here:	97.0%
Missouri:	95.8%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	90.0%
Missouri:	98.0%

Percent of Patients Given Discharge Instructions

Here:	92.0%
Missouri:	91.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	98.0%
State:	95.8%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	95.0%
Missouri:	97.5%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	97.0%
State:	93.6%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	100.0%
State:	92.8%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	97.0%
State:	95.7%

Surgery

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	79.0%
Missouri:	97.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	86.0%
State:	97.9%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

Here:	100.0%
State:	99.8%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

This Hospital:	100.0%
State:	99.4%

Outcome of Care

30-Day Mortality Rates from Heart Failure

Here:	10.5%
State:	11.6%

30-Day Mortality Rates from Pneumonia

This Hospital:	11.8%
State:	11.9%

30-Day Readmission Rates from Heart Failure

Here:	21.7%
Missouri:	24.9%

30-Day Readmission Rates from Pneumonia

This Hospital:	18.9%
State:	18.9%

HEDRICK MEDICAL CENTER - CHILLICOTHE, MO

Hospital Consumer Assessment of Healthcare Providers

Use of Medical Imaging

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Outcome of Care

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