HEBREW HOME AND HOSPITAL INC (WEST HARTFORD, CT) Detailed Nursing Home Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Fewer than 100
Survey Response Rate: 20%

How often did nurses communicate well with patients?

Sometimes or never

Here:	6%
State:	5%

Usually

This Nursing Home:	25%
Connecticut:	19%

Always

Here:	69%
Connecticut:	76%

How often did doctors communicate well with patients?

Sometimes or never

This Nursing Home:	2%
Connecticut:	5%

Usually

This Nursing Home:	16%
State:	17%

Always

This Nursing Home:	82%
State:	78%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Nursing Home:	17%
Connecticut:	11%

Usually

This Nursing Home:	29%
State:	28%

Always

Here:	54%
State:	61%

How often was patients' pain well controlled?

Sometimes or never

Here:	6%
State:	6%

Usually

This Nursing Home:	36%
Connecticut:	25%

Always

This Nursing Home:	58%
State:	69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Nursing Home:	17%
Connecticut:	21%

Usually

Here:	39%
State:	20%

Always

This Nursing Home:	44%
State:	59%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

Here:	1%
State:	8%

Usually

Here:	20%
State:	21%

Always

Here:	79%
Connecticut:	71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	11%
State:	16%

Usually

This Nursing Home:	33%
Connecticut:	34%

Always

Here:	56%
Connecticut:	50%

Were patients given information about what to do during their recovery at home?

Yes

Here:	60%
State:	82%

Here:	40%
Connecticut:	18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Nursing Home:	10%
Connecticut:	9%

7 or 8

Here:	31%
Connecticut:	25%

9 or 10

Here:	59%
State:	66%

Would patients recommend the hospital to friends and family?

Yes, probably

This Nursing Home:	20%
State:	24%

Yes, definitely

Here:	80%
Connecticut:	71%

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

This Nursing Home:	1.100
State:	0.770

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

Here:	0.450
Connecticut:	0.777

Total Number of Licensed Staff Hours Per Resident Per Day

Here:	1.560
Connecticut:	1.538

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

This Nursing Home:	0.100
State:	0.108

Number Therapy Hours Per Resident Per Day

Here:	0.100
State:	0.108

Process of Care

Pneumonia

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	75.0%
Connecticut:	95.9%

Outcome of Care

30-Day Mortality Rates from Heart Failure

This Nursing Home:	11.7%
Connecticut:	11.0%

30-Day Mortality Rates from Pneumonia

Here:	11.0%
State:	10.9%

30-Day Readmission Rates from Heart Failure

Here:	22.9%
State:	25.0%

30-Day Readmission Rates from Pneumonia

Here:	17.1%
Connecticut:	19.0%

Quality Measures

Percent of long-stay residents whose need for help with daily activities has increased

This Nursing Home:	20.9%
Connecticut:	17.6%

Percent of long-stay residents who self-report moderate to severe pain

Here:	9.5%
Connecticut:	7.9%

Percent of long-stay high-risk residents with pressure ulcers

This Nursing Home:	6.3%
State:	5.1%

Percent of long-stay residents who lose too much weight

This Nursing Home:	7.9%
State:	6.5%

Percent of long-stay low-risk residents who lose control of their bowels or bladder

This Nursing Home:	62.0%
State:	42.0%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

Here:	1.8%
State:	2.9%

Percent of long-stay residents with a urinary tract infection

This Nursing Home:	3.7%
Connecticut:	5.4%

Percent of long-stay residents who have depressive symptoms

Here:	2.1%
Connecticut:	4.9%

Percent of long-stay residents who were physically restrained

Here:	2.4%
State:	1.5%

Percent of long-stay residents experiencing one or more falls with major injury

This Nursing Home:	2.0%
State:	3.0%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	4.0%
Connecticut:	95.2%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	100.0%
Connecticut:	95.0%

Percent of short-stay residents who self-report moderate to severe pain

Here:	23.5%
State:	21.5%

Percent of short-stay residents with Pressure ulcers that are new or worsened

This Nursing Home:	3.4%
State:	1.1%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

This Nursing Home:	89.2%
Connecticut:	85.5%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	95.3%
State:	82.1%

Percent of short-stay residents who newly received an antipsychotic medication

This Nursing Home:	6.3%
State:	2.6%

Percent of long-stay residents who received an antipsychotic medication

Here:	22.6%
Connecticut:	25.2%

Hospital Acquired Conditions

Severe pressure sores (bed sores)

Here:	2.825%
State:	0.384%

Signs of Uncontrolled Blood Sugar

This Nursing Home:	2.825%
State:	0.362%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Renal Failure with Complications

Average Covered Charges

This Nursing Home:	$8,633
State:	$22,174

Average Total Payments

This Nursing Home:	$6,572
State:	$8,399

Number of discharges: 13

Here:	19.40%
State:	2.40%

Respiratory Infections and Inflammations with Complications

Average Covered Charges

This Nursing Home:	$10,950
Connecticut:	$28,675

Average Total Payments

This Nursing Home:	$8,696
State:	$11,336

Number of discharges: 20

Here:	29.85%
Connecticut:	1.30%

Respiratory Infections and Inflammations with Major Complications

Average Covered Charges

This Nursing Home:	$12,122
Connecticut:	$39,858

Average Total Payments

Here:	$13,521
Connecticut:	$16,055

Number of discharges: 15

This Nursing Home:	22.39%
Connecticut:	1.45%

Simple Pneumonia and Pleurisy with Complications

Average Covered Charges

Here:	$9,606
Connecticut:	$22,205

Average Total Payments

Here:	$6,642
Connecticut:	$8,065

Number of discharges: 19

Here:	28.36%
State:	2.98%

Complaint Deficiency

Properly hold, secure and manage each resident's personal money which is deposited with the nursing home
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly installed electrical wiring and equipment
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly hold, secure and manage each resident's personal money which is deposited with the nursing home
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly installed electrical wiring and equipment
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep accurate, complete and organized clinical records on each resident that meet professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Exits that are accessible at all times
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
Exits that are accessible at all times
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
Provide medically-related social services to help each resident achieve the highest possible quality of life
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards
- Harm: Potential for minimal harm
- Scope: Some
Have a program that investigates, controls and keeps infection from spreading
- Harm: Potential for minimal harm
- Scope: Some
Other fire safety features required by fire safety codes
- Harm: Minimal harm or potential for actual harm
- Scope: Many
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure services provided by the nursing facility meet professional standards of quality
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep accurate, complete and organized clinical records on each resident that meet professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep each resident's personal and medical records private and confidential
- Harm: Potential for minimal harm
- Scope: Some
Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that each residents' abilities in activities of daily living do not decline, unless unavoidable
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Operate and provide services according to Federal, State, and local laws and professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few

HEBREW HOME AND HOSPITAL INC - WEST HARTFORD, CT

Hospital Consumer Assessment of Healthcare Providers

Staff Information

Process of Care

Pneumonia

Outcome of Care

Quality Measures

Hospital Acquired Conditions

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Complaint Deficiency

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