HEARTLAND CONTINUING CARE CENTER (PORTALES, NM) Detailed Nursing Home Profile

Quality Measures

Percent of long-stay residents who lose too much weight

Here:	10.2%
New Mexico:	9.1%

Percent of long-stay residents who have had a catheter inserted and left in their bladder

Here:	4.7%
State:	3.6%

Percent of long-stay residents with a urinary tract infection

Here:	12.2%
State:	6.9%

Percent of long-stay residents who have depressive symptoms

Here:	11.6%
New Mexico:	6.2%

Percent of long-stay residents experiencing one or more falls with major injury

This Nursing Home:	8.2%
New Mexico:	4.1%

Percent of long-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	91.8%
New Mexico:	87.6%

Percent of long-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	85.7%
New Mexico:	81.5%

Percent of short-stay residents who self-report moderate to severe pain

Here:	39.3%
New Mexico:	27.1%

Percent of short-stay residents with Pressure ulcers that are new or worsened

Here:	1.9%
State:	1.3%

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine

Here:	92.1%
New Mexico:	70.6%

Percent of short-stay residents assessed and given, appropriately, the pneumococcal vaccine

This Nursing Home:	85.7%
New Mexico:	67.2%

Percent of long-stay residents who received an antipsychotic medication

Here:	16.7%
New Mexico:	21.5%

Complaint Deficiency

Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep accurate, complete and organized clinical records on each resident that meet professional standards
- Harm: Immediate jeopardy to resident health or safety
- Scope: Few
Exits that are accessible at all times
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour
- Harm: Minimal harm or potential for actual harm
- Scope: Few
An approved automatic sprinkler system connected to the fire alarm system
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Posted No-smoking signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Weekly inspections and monthly testing of generators
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Posted No-smoking signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Weekly inspections and monthly testing of generators
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Immediately tell the resident, the resident's doctor and a family member of the resident of situations (injury/decline/room, etc.) that affect the resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Conduct initial and periodic assessments of each resident's functional capacity
- Harm: Immediate jeopardy to resident health or safety
- Scope: Some
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Allow the resident the right to participate in the planning or revision of the resident's care plan
- Harm: Immediate jeopardy to resident health or safety
- Scope: Some
Provide care by qualified persons according to each resident's written plan of care
- Harm: Immediate jeopardy to resident health or safety
- Scope: Some
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Immediate jeopardy to resident health or safety
- Scope: Some
Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores
- Harm: Immediate jeopardy to resident health or safety
- Scope: Some
Make sure that each resident gets a nutritional and well balanced diet, unless it is not possible to do so
- Harm: Minimal harm or potential for actual harm
- Scope: Some
An approved installation, maintenance and testing program for fire alarm systems
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Back-up procedures in place for a faulty automatic sprinkler system
- Harm: Minimal harm or potential for actual harm
- Scope: Many
An approved back-up procedure for a faulty fire alarm system
- Harm: Minimal harm or potential for actual harm
- Scope: Many

Staff Information

Number of Registered Nurses Hours Per Resident Per Day

This Nursing Home:	1.010
New Mexico:	0.722

Number of Licensed Practical and Licensed Vocational Nurses Hours Per Resident Per Day

Here:	0.170
State:	0.509

Total Number of Licensed Staff Hours Per Resident Per Day

This Nursing Home:	1.190
State:	1.227

Number of ,Certified Nurse Assistant Hours Per Resident Per Day

Here:	0.110
State:	0.109

Number Therapy Hours Per Resident Per Day

Here:	0.110
State:	0.113

HEARTLAND CONTINUING CARE CENTER - PORTALES, NM

Quality Measures

Complaint Deficiency

Staff Information

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