NORTHWEST HILLS SURGICAL HOSPITAL - AUSTIN, TX

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Addresss:
6818 AUSTIN CTR BLVD SUITE 100
AUSTIN, TX, 78731
Phone (make sure to verify first before calling): (512) 346-1994

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 4.00
Registered Professional Nurses : 14.00
Other Salaried Personnel : 5.00
Physicians : 1.00

Number Of Beds
Total: 8
Total Certified: 8

Provided Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Therapeutic Radiology Services

Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

94.0%
State:

98.4%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
State:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

94.0%
State:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
Texas:

96.7%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

94.0%
State:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Texas:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

100.0%
Texas:

95.1%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

100.0%
Texas:

96.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

97.0%
Texas:

97.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

99.0%
Texas:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Texas:

99.7%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 44%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
Texas:

5%
Usually
Here:

12%
State:

17%
Always
Here:

85%
Texas:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
State:

4%
Usually
This Hospital:

14%
State:

13%
Always
This Hospital:

82%
State:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

5%
Texas:

10%
Usually
Here:

12%
Texas:

23%
Always
Here:

83%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

6%
Texas:

7%
Usually
This Hospital:

15%
State:

21%
Always
Here:

79%
Texas:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

13%
State:

19%
Usually
Here:

13%
State:

17%
Always
This Hospital:

74%
State:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

7%
Texas:

9%
Usually
This Hospital:

10%
State:

18%
Always
Here:

83%
Texas:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

2%
State:

8%
Usually
Here:

14%
Texas:

25%
Always
Here:

84%
Texas:

67%

Were patients given information about what to do during their recovery at home?

Yes
Here:

85%
Texas:

83%
No
This Hospital:

15%
Texas:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

5%
Texas:

8%
7 or 8
Here:

15%
Texas:

21%
9 or 10
Here:

80%
State:

71%

Would patients recommend the hospital to friends and family?

No
This Hospital:

5%
Texas:

5%
Yes, probably
Here:

15%
State:

23%
Yes, definitely
This Hospital:

80%
Texas:

72%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$12,311
State:

$31,687
Average Total Payments
This Hospital:

$5,356
State:

$6,679
Number of discharges: 59
This Hospital:

45.38%
Texas:

0.47%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$29,062
Texas:

$57,689
Average Total Payments
This Hospital:

$11,220
State:

$13,787
Number of discharges: 25
This Hospital:

19.23%
Texas:

0.45%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$52,271
State:

$103,546
Average Total Payments
This Hospital:

$19,533
State:

$25,970
Number of discharges: 46
This Hospital:

35.38%
Texas:

1.13%

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