MERCY HEALTH PARTNERS, HACKLEY CAMPUS - MUSKEGON, MI

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Addresss:
1700 CLINTON STREET
MUSKEGON, MI, 49442
Phone (make sure to verify first before calling): (231) 726-3511

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 40.00
Registered Professional Nurses : 220.00
Other Salaried Personnel : 122.00
Dieticians : 8.00
Occupational Therapists : 6.00
Physical Therapists : 10.00
Registered Pharmacists : 8.00
Respiratory Therapists : 4.00
Speech Pathologists Or Audiologists : 4.00
Physicians : 44.00
Medical Social Workers : 10.00
Physician Assistants : 8.00

Number Of Beds
Total: 154
Total Certified: 154
Psychiatric Unit Beds: 43
Rehabilitation Unit Beds: 18

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.4%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

12
Michigan:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

92.0%
State:

95.4%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

85.0%
Michigan:

95.9%
Percent of Patients Given Discharge Instructions
Here:

88.0%
State:

92.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

93.0%
State:

99.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

97.0%
State:

96.5%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

98.0%
State:

97.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

98.0%
State:

98.8%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

96.0%
State:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

94.0%
State:

92.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

93.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

95.0%
Michigan:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

98.0%
Michigan:

97.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
Michigan:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

96.0%
Michigan:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
Michigan:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

92.0%
State:

93.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

95.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

88.0%
Michigan:

93.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

95.0%
Michigan:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.6%
State:

14.7%
30-Day Mortality Rates from Heart Failure
Here:

13.7%
Michigan:

10.8%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.7%
Michigan:

11.4%
30-Day Readmission Rates from Heart Attack
Here:

18.3%
State:

19.6%
30-Day Readmission Rates from Heart Failure
Here:

22.1%
State:

25.2%
30-Day Readmission Rates from Pneumonia
Here:

17.2%
Michigan:

18.7%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

38.600%
Michigan:

36.057%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.110%
Michigan:

0.111%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.106%
State:

0.051%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

5.700%
Michigan:

5.222%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

0.900%
State:

2.361%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$18,494
State:

$18,019
Average Total Payments
This Hospital:

$7,054
Michigan:

$7,117
Number of discharges: 12
Here:

0.94%
Michigan:

0.57%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$12,366
State:

$15,249
Average Total Payments
Here:

$5,385
Michigan:

$5,957
Number of discharges: 15
This Hospital:

1.18%
State:

1.56%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$8,729
State:

$10,848
Average Total Payments
Here:

$3,700
Michigan:

$4,054
Number of discharges: 22
This Hospital:

1.73%
Michigan:

1.51%
Cellulitis without Major Complications
Average Covered Charges
Here:

$10,096
State:

$13,281
Average Total Payments
Here:

$5,171
Michigan:

$5,883
Number of discharges: 18
Here:

1.42%
Michigan:

1.97%
Chest Pain
Average Covered Charges
Here:

$9,403
Michigan:

$11,866
Average Total Payments
This Hospital:

$3,644
State:

$3,947
Number of discharges: 34
Here:

2.67%
Michigan:

1.87%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$10,860
State:

$16,752
Average Total Payments
This Hospital:

$6,626
Michigan:

$6,838
Number of discharges: 20
Here:

1.57%
State:

2.43%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$6,693
State:

$12,026
Average Total Payments
Here:

$4,628
State:

$5,048
Number of discharges: 11
Here:

0.86%
State:

1.55%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
This Hospital:

$11,496
State:

$15,305
Average Total Payments
Here:

$6,147
Michigan:

$6,698
Number of discharges: 15
Here:

1.18%
Michigan:

0.42%
Diabetes with Complications
Average Covered Charges
Here:

$11,655
State:

$14,551
Average Total Payments
Here:

$5,297
Michigan:

$6,076
Number of discharges: 14
Here:

1.10%
State:

0.71%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$11,448
State:

$13,870
Average Total Payments
Here:

$4,636
Michigan:

$5,175
Number of discharges: 31
This Hospital:

2.44%
State:

3.40%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$13,079
State:

$18,450
Average Total Payments
Here:

$6,528
State:

$7,226
Number of discharges: 48
This Hospital:

3.77%
State:

2.09%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$7,511
Michigan:

$12,749
Average Total Payments
This Hospital:

$4,596
Michigan:

$5,033
Number of discharges: 11
This Hospital:

0.86%
Michigan:

0.40%
G.I. Obstruction without Complications
Average Covered Charges
This Hospital:

$7,819
State:

$11,751
Average Total Payments
This Hospital:

$4,089
Michigan:

$4,531
Number of discharges: 16
Here:

1.26%
Michigan:

0.43%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$11,581
State:

$17,110
Average Total Payments
This Hospital:

$6,762
Michigan:

$7,317
Number of discharges: 28
This Hospital:

2.20%
Michigan:

3.09%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$13,519
Michigan:

$25,094
Average Total Payments
Here:

$9,070
State:

$10,533
Number of discharges: 16
Here:

1.26%
State:

3.04%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$9,903
Michigan:

$11,986
Average Total Payments
Here:

$4,413
Michigan:

$4,982
Number of discharges: 12
This Hospital:

0.94%
Michigan:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$25,534
State:

$34,665
Average Total Payments
This Hospital:

$11,844
Michigan:

$12,956
Number of discharges: 16
This Hospital:

1.26%
Michigan:

0.86%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
This Hospital:

$17,816
Michigan:

$27,978
Average Total Payments
Here:

$9,526
State:

$10,945
Number of discharges: 12
Here:

0.94%
Michigan:

0.20%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$31,043
State:

$88,504
Average Total Payments
This Hospital:

$25,461
Michigan:

$39,211
Number of discharges: 14
This Hospital:

1.10%
Michigan:

0.70%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$11,461
State:

$20,410
Average Total Payments
This Hospital:

$7,200
Michigan:

$8,126
Number of discharges: 56
This Hospital:

4.40%
Michigan:

1.41%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$15,238
State:

$32,645
Average Total Payments
This Hospital:

$10,875
Michigan:

$13,419
Number of discharges: 14
This Hospital:

1.10%
Michigan:

0.88%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$8,166
Michigan:

$16,037
Average Total Payments
Here:

$5,202
State:

$5,842
Number of discharges: 31
Here:

2.44%
State:

0.67%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$9,571
Michigan:

$12,900
Average Total Payments
Here:

$4,977
Michigan:

$5,490
Number of discharges: 24
This Hospital:

1.89%
Michigan:

2.37%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$25,101
State:

$34,590
Average Total Payments
Here:

$13,694
Michigan:

$14,454
Number of discharges: 132
Here:

10.38%
State:

5.70%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$26,532
State:

$46,238
Average Total Payments
Here:

$16,298
Michigan:

$18,518
Number of discharges: 17
This Hospital:

1.34%
State:

0.61%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$8,775
Michigan:

$11,978
Average Total Payments
Here:

$4,527
State:

$4,928
Number of discharges: 38
This Hospital:

2.99%
State:

1.81%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$6,989
State:

$10,975
Average Total Payments
This Hospital:

$4,140
State:

$4,598
Number of discharges: 16
This Hospital:

1.26%
Michigan:

0.54%
Psychoses
Average Covered Charges
This Hospital:

$11,023
Michigan:

$15,415
Average Total Payments
This Hospital:

$5,939
State:

$6,199
Number of discharges: 97
Here:

7.63%
Michigan:

0.23%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$12,397
State:

$22,359
Average Total Payments
Here:

$8,238
State:

$8,891
Number of discharges: 32
Here:

2.52%
Michigan:

1.42%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$8,893
Michigan:

$14,010
Average Total Payments
Here:

$5,103
Michigan:

$5,838
Number of discharges: 15
This Hospital:

1.18%
State:

1.17%
Renal Failure with Complications
Average Covered Charges
Here:

$12,070
Michigan:

$16,644
Average Total Payments
This Hospital:

$6,443
State:

$7,327
Number of discharges: 50
Here:

3.93%
State:

2.06%
Renal Failure with Major Complications
Average Covered Charges
Here:

$17,514
Michigan:

$27,214
Average Total Payments
This Hospital:

$10,878
Michigan:

$11,944
Number of discharges: 18
This Hospital:

1.42%
State:

1.56%
Renal Failure without Complications
Average Covered Charges
Here:

$9,922
State:

$11,741
Average Total Payments
Here:

$4,674
State:

$4,777
Number of discharges: 12
This Hospital:

0.94%
Michigan:

0.31%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$15,976
Michigan:

$23,028
Average Total Payments
Here:

$8,542
Michigan:

$10,117
Number of discharges: 14
This Hospital:

1.10%
Michigan:

0.57%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$15,697
Michigan:

$33,415
Average Total Payments
This Hospital:

$11,597
State:

$14,054
Number of discharges: 12
Here:

0.94%
State:

0.86%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$24,664
Michigan:

$44,210
Average Total Payments
Here:

$14,153
State:

$16,708
Number of discharges: 26
Here:

2.04%
State:

0.99%
Seizures without Major Complications
Average Covered Charges
Here:

$11,100
Michigan:

$13,979
Average Total Payments
Here:

$5,156
Michigan:

$5,668
Number of discharges: 15
This Hospital:

1.18%
State:

0.83%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$17,138
Michigan:

$31,268
Average Total Payments
This Hospital:

$11,857
State:

$13,308
Number of discharges: 133
Here:

10.46%
Michigan:

5.26%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$11,291
Michigan:

$18,305
Average Total Payments
This Hospital:

$6,903
Michigan:

$8,034
Number of discharges: 67
Here:

5.27%
Michigan:

1.82%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$15,047
Michigan:

$16,425
Average Total Payments
Here:

$6,463
State:

$7,142
Number of discharges: 23
This Hospital:

1.81%
Michigan:

2.16%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$16,379
State:

$24,354
Average Total Payments
This Hospital:

$9,193
State:

$10,062
Number of discharges: 18
This Hospital:

1.42%
Michigan:

1.66%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$9,031
Michigan:

$11,947
Average Total Payments
This Hospital:

$4,610
State:

$4,951
Number of discharges: 16
Here:

1.26%
State:

0.82%
Syncope and Collapse
Average Covered Charges
This Hospital:

$9,767
State:

$13,390
Average Total Payments
Here:

$4,613
Michigan:

$5,119
Number of discharges: 14
Here:

1.10%
State:

2.41%
Transient Ischemia
Average Covered Charges
Here:

$9,950
State:

$13,892
Average Total Payments
Here:

$4,680
State:

$5,129
Number of discharges: 17
Here:

1.34%
Michigan:

1.33%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 35%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

6%
Michigan:

4%
Usually
This Hospital:

21%
Michigan:

18%
Always
This Hospital:

73%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
State:

4%
Usually
This Hospital:

17%
Michigan:

17%
Always
This Hospital:

79%
Michigan:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

11%
Michigan:

8%
Usually
This Hospital:

32%
Michigan:

24%
Always
Here:

57%
Michigan:

68%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

8%
Michigan:

6%
Usually
This Hospital:

27%
State:

23%
Always
Here:

65%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

27%
Michigan:

20%
Usually
This Hospital:

20%
Michigan:

19%
Always
This Hospital:

53%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

13%
State:

9%
Usually
Here:

26%
Michigan:

20%
Always
Here:

61%
Michigan:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

21%
Michigan:

12%
Usually
This Hospital:

35%
Michigan:

31%
Always
This Hospital:

44%
State:

57%

Were patients given information about what to do during their recovery at home?

Yes
Here:

85%
Michigan:

86%
No
This Hospital:

15%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

10%
Michigan:

8%
7 or 8
Here:

28%
State:

22%
9 or 10
This Hospital:

62%
State:

70%

Would patients recommend the hospital to friends and family?

No
Here:

6%
State:

5%
Yes, probably
Here:

28%
Michigan:

25%
Yes, definitely
This Hospital:

66%
State:

70%

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
This Hospital:

0.209%
Michigan:

0.110%
Falls and injuries
Here:

0.417%
Michigan:

0.678%
Severe pressure sores (bed sores)
Here:

0.209%
Michigan:

0.171%

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