GREATER EL MONTE COMMUNITY HOSPITAL (SOUTH EL MONTE, CA) Detailed Hospital Profile

Use of Medical Imaging

Outpatient CT scans of the abdomen that were combination (double) scans.

Here:	0.013%
State:	0.170%

Outpatient CT scans of the chest that were combination (double) scans.

Here:	0.036%
State:	0.043%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 11%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	14%
State:	7%

Usually

This Hospital:	26%
California:	21%

Always

This Hospital:	60%
State:	72%

How often did doctors communicate well with patients?

Sometimes or never

Here:	13%
State:	6%

Usually

Here:	23%
California:	17%

Always

Here:	64%
California:	77%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	22%
State:	13%

Usually

This Hospital:	26%
State:	28%

Always

Here:	52%
State:	59%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	14%
California:	8%

Usually

This Hospital:	30%
State:	25%

Always

Here:	56%
California:	67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	29%
State:	23%

Usually

Here:	20%
State:	19%

Always

This Hospital:	51%
State:	58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	10%
State:	10%

Usually

Here:	26%
State:	21%

Always

This Hospital:	64%
State:	69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	25%
State:	18%

Usually

Here:	34%
State:	33%

Always

Here:	41%
California:	49%

Were patients given information about what to do during their recovery at home?

Yes

Here:	73%
State:	81%

This Hospital:	27%
State:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	22%
California:	10%

7 or 8

Here:	25%
California:	24%

9 or 10

This Hospital:	53%
State:	66%

Would patients recommend the hospital to friends and family?

This Hospital:	14%
California:	7%

Yes, probably

This Hospital:	36%
State:	24%

Yes, definitely

Here:	50%
State:	69%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Cardiac Arrhythmia and Conduction Disorders with Complications

Average Covered Charges

This Hospital:	$35,846
State:	$39,980

Average Total Payments

This Hospital:	$8,592
State:	$7,146

Number of discharges: 14

This Hospital:	4.73%
California:	1.30%

Chest Pain

Average Covered Charges

This Hospital:	$32,905
California:	$29,034

Average Total Payments

Here:	$5,648
State:	$4,742

Number of discharges: 15

This Hospital:	5.07%
California:	2.11%

Chronic Obstructive Pulmonary Disease with Complications

Average Covered Charges

Here:	$46,454
California:	$46,809

Average Total Payments

This Hospital:	$9,975
State:	$8,290

Number of discharges: 16

Here:	5.41%
California:	1.75%

Chronic Obstructive Pulmonary Disease with Major Complications

Average Covered Charges

This Hospital:	$51,497
State:	$58,013

Average Total Payments

Here:	$11,883
California:	$10,305

Number of discharges: 24

This Hospital:	8.11%
California:	2.00%

Diabetes with Complications

Average Covered Charges

Here:	$32,303
State:	$38,964

Average Total Payments

This Hospital:	$8,404
State:	$7,470

Number of discharges: 16

Here:	5.41%
State:	0.69%

Heart Failure and Shock with Major Complications

Average Covered Charges

This Hospital:	$76,409
California:	$70,963

Average Total Payments

This Hospital:	$15,100
State:	$13,159

Number of discharges: 33

Here:	11.15%
California:	3.03%

Renal Failure with Complications

Average Covered Charges

This Hospital:	$50,585
State:	$48,439

Average Total Payments

Here:	$10,503
California:	$8,967

Number of discharges: 13

This Hospital:	4.39%
California:	1.90%

Renal Failure with Major Complications

Average Covered Charges

This Hospital:	$65,639
California:	$72,128

Average Total Payments

Here:	$15,913
State:	$14,548

Number of discharges: 12

Here:	4.05%
California:	1.48%

Respiratory System Diagnosis with Ventilator Support <96 Hours

Average Covered Charges

This Hospital:	$112,270
State:	$120,888

Average Total Payments

Here:	$22,870
California:	$21,006

Number of discharges: 15

This Hospital:	5.07%
State:	0.92%

Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours

Average Covered Charges

Here:	$244,490
California:	$277,564

Average Total Payments

This Hospital:	$50,573
California:	$53,075

Number of discharges: 29

This Hospital:	9.80%
California:	0.64%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications

Average Covered Charges

Here:	$91,860
State:	$90,173

Average Total Payments

Here:	$18,599
State:	$16,748

Number of discharges: 91

This Hospital:	30.74%
California:	7.21%

Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications

Average Covered Charges

This Hospital:	$34,913
State:	$50,385

Average Total Payments

This Hospital:	$11,326
California:	$9,612

Number of discharges: 18

Here:	6.08%
California:	2.35%

Complaint Deficiency

Provide housekeeping and maintenance services
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Make sure that residents are safe from serious medication errors
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Fire-resistant room wall surfaces
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Record of quarterly fire drills for each shift under varying conditions
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide a safe, clean, comfortable and homelike environment
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide necessary care and services to maintain the highest well being of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Give proper treatment to residents with feeding tubes to prevent problems (such as aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, nasal-pharyngeal ulcers) and help restore eating skills, if possible
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Safely provide drugs and other similar products available, which are needed every day and in emergencies, by a licensed pharmacist
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Quickly tell the resident's doctor the results of lab tests
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep accurate, complete and organized clinical records on each resident that meet professional standards
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Record of quarterly fire drills for each shift under varying conditions
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Automatic sprinkler systems that have been maintained in working order
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Other fire safety features required by fire safety codes
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Maintain 15 months of resident assessments in the resident's active clinical record
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses
- Harm: Minimal harm or potential for actual harm
- Scope: Few
1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Corridor and hallway doors that block smoke
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detectors
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Smoke barrier doors that can resist smoke for at least 20 minutes
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Record of quarterly fire drills for each shift under varying conditions
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Portable fire extinguishers
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly protected cooking facilities
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Other fire safety features required by fire safety codes
- Harm: Minimal harm or potential for actual harm
- Scope: Few

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival

Here:	100.0%
State:	99.3%

Percent of Patients Given Aspirin at Discharge

This Hospital:	82.0%
State:	99.0%

Percent of Patients Given Beta Blocker at Discharge

Here:	73.0%
State:	98.5%

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

This Hospital:	25
California:	9

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	93.0%
California:	97.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

This Hospital:	95.0%
California:	98.9%

Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)

Here:	94.0%
California:	96.2%

Percent of Patients Given Discharge Instructions

This Hospital:	74.0%
State:	93.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	97.0%
State:	96.1%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	90.0%
California:	96.7%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	57.0%
State:	98.1%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

Here:	91.0%
California:	95.9%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	82.0%
State:	94.3%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	88.0%
California:	95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	100.0%
State:	98.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	100.0%
California:	96.3%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	100.0%
State:	98.2%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	72.0%
California:	96.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

Here:	64.0%
State:	96.9%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
State:	99.8%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

This Hospital:	91.0%
California:	99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	15.5%
California:	14.9%

30-Day Mortality Rates from Heart Failure

Here:	9.9%
State:	10.9%

30-Day Mortality Rates from Pneumonia

This Hospital:	9.5%
State:	11.7%

30-Day Readmission Rates from Heart Failure

Here:	25.0%
California:	24.4%

30-Day Readmission Rates from Pneumonia

Here:	18.6%
State:	18.3%

Hospital Acquired Conditions

Falls and injuries

Here:	0.786%
California:	0.625%

GREATER EL MONTE COMMUNITY HOSPITAL - SOUTH EL MONTE, CA

Use of Medical Imaging

Hospital Consumer Assessment of Healthcare Providers

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Complaint Deficiency

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Outcome of Care

Hospital Acquired Conditions

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