GLENDALE MEM HOSPITAL AND HLTH CENTER - GLENDALE, CA

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Addresss:
1420 S CENTRAL AVE
GLENDALE, CA, 91204
Phone (make sure to verify first before calling): (818) 502-1900

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 22.23
Registered Professional Nurses : 338.43
Other Salaried Personnel : 706.71
Dieticians : 9.44
Occupational Therapists : 5.59
Physical Therapists : 8.45
Registered Pharmacists : 10.77
Respiratory Therapists : 27.48
Speech Pathologists Or Audiologists : 0.76
Medical Social Workers : 7.27

Number Of Beds
Total: 334
Total Certified: 304
Psychiatric Unit Beds: 49
Rehabilitation Unit Beds: 14

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$58,169
State:

$55,746
Average Total Payments
This Hospital:

$11,446
State:

$9,903
Number of discharges: 15
Here:

0.61%
California:

0.48%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$92,014
State:

$83,364
Average Total Payments
Here:

$18,539
California:

$15,491
Number of discharges: 23
Here:

0.93%
California:

0.94%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$27,750
California:

$39,980
Average Total Payments
This Hospital:

$8,150
State:

$7,146
Number of discharges: 36
This Hospital:

1.46%
California:

1.30%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$70,402
California:

$59,369
Average Total Payments
Here:

$12,909
State:

$10,810
Number of discharges: 35
This Hospital:

1.42%
California:

0.79%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$25,455
California:

$28,713
Average Total Payments
Here:

$5,736
California:

$4,819
Number of discharges: 61
This Hospital:

2.47%
State:

1.18%
Cellulitis with Major Complications
Average Covered Charges
This Hospital:

$116,368
California:

$67,232
Average Total Payments
This Hospital:

$14,832
California:

$12,858
Number of discharges: 11
This Hospital:

0.45%
State:

0.28%
Cellulitis without Major Complications
Average Covered Charges
Here:

$44,657
California:

$36,707
Average Total Payments
Here:

$8,130
State:

$7,245
Number of discharges: 51
This Hospital:

2.07%
State:

2.08%
Chest Pain
Average Covered Charges
This Hospital:

$27,182
California:

$29,034
Average Total Payments
Here:

$5,347
California:

$4,742
Number of discharges: 60
Here:

2.43%
State:

2.11%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
This Hospital:

$44,957
California:

$46,809
Average Total Payments
Here:

$9,380
State:

$8,290
Number of discharges: 46
Here:

1.87%
State:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$53,949
California:

$58,013
Average Total Payments
Here:

$11,333
State:

$10,305
Number of discharges: 75
This Hospital:

3.04%
State:

2.00%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$35,315
State:

$35,163
Average Total Payments
This Hospital:

$7,009
California:

$6,206
Number of discharges: 20
This Hospital:

0.81%
State:

1.11%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath with Major Complications
Average Covered Charges
This Hospital:

$87,404
California:

$117,989
Average Total Payments
This Hospital:

$20,328
State:

$20,259
Number of discharges: 11
This Hospital:

0.45%
State:

0.26%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$35,331
California:

$62,234
Average Total Payments
This Hospital:

$10,576
State:

$9,681
Number of discharges: 40
This Hospital:

1.62%
State:

1.28%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
This Hospital:

$45,040
California:

$45,639
Average Total Payments
Here:

$8,952
California:

$8,555
Number of discharges: 12
This Hospital:

0.49%
State:

0.31%
Diabetes with Complications
Average Covered Charges
This Hospital:

$27,161
State:

$38,964
Average Total Payments
This Hospital:

$8,073
State:

$7,470
Number of discharges: 17
This Hospital:

0.69%
California:

0.69%
Disorders of Pancreas Except Malignancy with Complications
Average Covered Charges
Here:

$56,985
California:

$49,068
Average Total Payments
This Hospital:

$9,809
California:

$8,923
Number of discharges: 13
Here:

0.53%
California:

0.22%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
This Hospital:

$40,863
California:

$55,838
Average Total Payments
This Hospital:

$11,229
State:

$10,485
Number of discharges: 18
Here:

0.73%
California:

0.67%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$32,667
California:

$36,899
Average Total Payments
Here:

$7,214
California:

$6,233
Number of discharges: 72
This Hospital:

2.92%
State:

3.09%
Extracranial Procedures without Complications
Average Covered Charges
Here:

$65,100
California:

$54,275
Average Total Payments
Here:

$11,082
State:

$8,252
Number of discharges: 11
Here:

0.45%
California:

0.36%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
Here:

$24,662
California:

$33,350
Average Total Payments
Here:

$6,404
State:

$5,631
Number of discharges: 11
Here:

0.45%
California:

0.31%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
Here:

$32,344
State:

$37,991
Average Total Payments
This Hospital:

$6,764
California:

$6,089
Number of discharges: 12
Here:

0.49%
California:

0.25%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$41,157
California:

$46,039
Average Total Payments
This Hospital:

$9,995
State:

$8,685
Number of discharges: 41
Here:

1.66%
State:

1.95%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$103,124
State:

$80,936
Average Total Payments
Here:

$19,081
California:

$15,696
Number of discharges: 29
Here:

1.18%
State:

0.79%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$32,655
State:

$31,715
Average Total Payments
Here:

$6,555
State:

$5,899
Number of discharges: 17
Here:

0.69%
State:

0.44%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$31,541
California:

$44,086
Average Total Payments
Here:

$8,990
State:

$8,042
Number of discharges: 21
This Hospital:

0.85%
California:

0.72%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$25,851
California:

$30,586
Average Total Payments
Here:

$6,195
State:

$5,436
Number of discharges: 19
Here:

0.77%
State:

0.47%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$42,568
California:

$47,292
Average Total Payments
Here:

$10,013
State:

$8,831
Number of discharges: 92
Here:

3.73%
California:

2.91%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$80,573
California:

$70,963
Average Total Payments
Here:

$15,039
State:

$13,159
Number of discharges: 123
This Hospital:

4.99%
State:

3.03%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$25,658
California:

$32,995
Average Total Payments
This Hospital:

$6,666
California:

$5,851
Number of discharges: 33
This Hospital:

1.34%
State:

1.02%
Hip and Femur Procedures Except Major Joint without Complications
Average Covered Charges
This Hospital:

$69,152
State:

$68,603
Average Total Payments
Here:

$14,910
California:

$12,359
Number of discharges: 11
This Hospital:

0.45%
California:

0.32%
Hypertension without Major Complications
Average Covered Charges
This Hospital:

$28,289
California:

$30,058
Average Total Payments
This Hospital:

$5,969
California:

$5,453
Number of discharges: 27
Here:

1.09%
California:

0.19%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
Here:

$212,426
California:

$260,329
Average Total Payments
Here:

$54,525
California:

$51,393
Number of discharges: 27
This Hospital:

1.09%
State:

0.87%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$47,893
State:

$55,669
Average Total Payments
This Hospital:

$11,232
California:

$9,837
Number of discharges: 25
Here:

1.01%
State:

1.65%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$78,636
State:

$95,326
Average Total Payments
This Hospital:

$17,605
State:

$17,327
Number of discharges: 27
This Hospital:

1.09%
State:

1.11%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$56,193
California:

$52,262
Average Total Payments
This Hospital:

$11,778
State:

$10,172
Number of discharges: 22
Here:

0.89%
California:

0.99%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$34,340
State:

$36,114
Average Total Payments
Here:

$7,476
State:

$6,728
Number of discharges: 58
Here:

2.35%
California:

2.98%
Major Cardiovasc Procedures without Major Complications
Average Covered Charges
Here:

$170,044
State:

$143,072
Average Total Payments
This Hospital:

$33,243
State:

$27,615
Number of discharges: 16
Here:

0.65%
California:

0.37%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$81,185
California:

$88,239
Average Total Payments
Here:

$19,983
California:

$17,187
Number of discharges: 85
Here:

3.45%
California:

6.26%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$97,697
State:

$124,615
Average Total Payments
Here:

$24,798
California:

$22,968
Number of discharges: 31
This Hospital:

1.26%
State:

0.69%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$237,081
State:

$258,767
Average Total Payments
Here:

$50,808
California:

$49,384
Number of discharges: 18
This Hospital:

0.73%
California:

0.51%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$38,784
California:

$42,156
Average Total Payments
This Hospital:

$7,636
State:

$6,908
Number of discharges: 34
This Hospital:

1.38%
State:

0.92%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$47,279
State:

$49,218
Average Total Payments
This Hospital:

$11,059
State:

$10,092
Number of discharges: 19
This Hospital:

0.77%
California:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$32,243
California:

$32,446
Average Total Payments
Here:

$6,728
State:

$5,975
Number of discharges: 44
Here:

1.78%
State:

2.21%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$73,348
California:

$89,034
Average Total Payments
Here:

$15,979
State:

$17,349
Number of discharges: 15
Here:

0.61%
State:

0.83%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$43,293
California:

$49,604
Average Total Payments
This Hospital:

$9,666
California:

$8,812
Number of discharges: 28
This Hospital:

1.14%
State:

0.66%
Other Kidney and Urinary Tract Diagnoses with Complications
Average Covered Charges
Here:

$37,512
California:

$47,223
Average Total Payments
This Hospital:

$9,550
California:

$9,528
Number of discharges: 11
Here:

0.45%
State:

0.32%
Other Vascular Procedures with Complications
Average Covered Charges
This Hospital:

$110,209
California:

$124,507
Average Total Payments
Here:

$23,362
California:

$21,685
Number of discharges: 13
This Hospital:

0.53%
California:

0.44%
Other Vascular Procedures with Major Complications
Average Covered Charges
This Hospital:

$150,616
California:

$141,530
Average Total Payments
Here:

$34,539
California:

$28,554
Number of discharges: 14
Here:

0.57%
State:

0.56%
Other Vascular Procedures without Complications
Average Covered Charges
Here:

$53,326
California:

$82,284
Average Total Payments
This Hospital:

$15,710
State:

$13,731
Number of discharges: 13
This Hospital:

0.53%
State:

0.30%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$88,193
State:

$102,086
Average Total Payments
Here:

$19,137
California:

$16,769
Number of discharges: 42
This Hospital:

1.70%
State:

1.40%
Percutaneous Cardiovascular Procedures without Coronary Artery Stent without Major Complications
Average Covered Charges
Here:

$71,611
State:

$102,162
Average Total Payments
This Hospital:

$17,499
California:

$16,151
Number of discharges: 28
This Hospital:

1.14%
State:

0.42%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$39,659
State:

$46,464
Average Total Payments
Here:

$9,505
California:

$8,334
Number of discharges: 15
Here:

0.61%
California:

0.45%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
This Hospital:

$103,179
California:

$107,281
Average Total Payments
Here:

$25,773
California:

$22,071
Number of discharges: 27
This Hospital:

1.09%
California:

0.47%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$84,954
California:

$64,758
Average Total Payments
Here:

$12,464
California:

$11,179
Number of discharges: 18
Here:

0.73%
California:

1.15%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
Here:

$69,309
State:

$54,654
Average Total Payments
Here:

$12,194
State:

$11,520
Number of discharges: 12
Here:

0.49%
California:

0.36%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$36,282
California:

$35,878
Average Total Payments
Here:

$7,742
California:

$7,039
Number of discharges: 29
This Hospital:

1.18%
California:

1.21%
Renal Failure with Complications
Average Covered Charges
Here:

$40,313
State:

$48,439
Average Total Payments
This Hospital:

$9,862
State:

$8,967
Number of discharges: 52
This Hospital:

2.11%
State:

1.90%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$66,655
California:

$72,128
Average Total Payments
Here:

$16,128
California:

$14,548
Number of discharges: 46
Here:

1.87%
State:

1.48%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$75,857
California:

$70,949
Average Total Payments
This Hospital:

$14,266
California:

$12,543
Number of discharges: 41
This Hospital:

1.66%
State:

1.04%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$110,131
California:

$101,885
Average Total Payments
This Hospital:

$19,600
California:

$17,925
Number of discharges: 71
This Hospital:

2.88%
State:

1.30%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
Here:

$392,684
State:

$262,024
Average Total Payments
Here:

$63,129
California:

$48,700
Number of discharges: 24
Here:

0.97%
State:

0.44%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
This Hospital:

$171,018
State:

$120,888
Average Total Payments
This Hospital:

$26,067
State:

$21,006
Number of discharges: 27
Here:

1.09%
California:

0.92%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
Here:

$402,039
California:

$277,564
Average Total Payments
This Hospital:

$67,326
State:

$53,075
Number of discharges: 28
Here:

1.14%
State:

0.64%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$109,070
California:

$90,173
Average Total Payments
This Hospital:

$19,468
State:

$16,748
Number of discharges: 203
Here:

8.23%
California:

7.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$48,071
State:

$50,385
Average Total Payments
Here:

$11,447
California:

$9,612
Number of discharges: 31
Here:

1.26%
California:

2.35%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$43,807
California:

$48,755
Average Total Payments
This Hospital:

$9,808
State:

$8,695
Number of discharges: 68
Here:

2.76%
State:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$79,503
California:

$70,362
Average Total Payments
Here:

$14,302
California:

$12,496
Number of discharges: 56
This Hospital:

2.27%
California:

1.89%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$31,872
California:

$34,477
Average Total Payments
Here:

$6,789
State:

$5,838
Number of discharges: 24
This Hospital:

0.97%
California:

0.97%
Syncope and Collapse
Average Covered Charges
This Hospital:

$36,335
State:

$37,038
Average Total Payments
Here:

$6,981
State:

$6,233
Number of discharges: 49
This Hospital:

1.99%
State:

1.60%
Transient Ischemia
Average Covered Charges
This Hospital:

$31,744
California:

$37,396
Average Total Payments
This Hospital:

$7,106
California:

$6,120
Number of discharges: 12
Here:

0.49%
State:

0.94%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
State:

99.3%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
California:

99.0%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
California:

96.8%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

98.0%
California:

98.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
California:

99.6%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

94.0%
State:

93.9%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
This Hospital:

8
State:

9
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
State:

97.2%
Patients Given a Prescription for a Statin at Discharge
Here:

99.0%
State:

97.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
State:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

97.0%
California:

96.2%
Percent of Patients Given Discharge Instructions
This Hospital:

82.0%
State:

93.5%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

97.0%
State:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

96.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
California:

96.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
State:

98.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

91.0%
State:

95.9%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

94.0%
State:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

96.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

94.0%
State:

98.1%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

97.0%
California:

96.3%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

98.0%
California:

98.2%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

95.0%
California:

96.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

96.0%
State:

96.9%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
Here:

94.0%
State:

94.7%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.8%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

92.0%
State:

93.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

94.0%
California:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

94.0%
California:

95.1%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

84.0%
State:

95.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
California:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

12.9%
California:

14.9%
30-Day Mortality Rates from Heart Failure
Here:

7.3%
State:

10.9%
30-Day Mortality Rates from Pneumonia
Here:

10.9%
California:

11.7%
30-Day Readmission Rates from Heart Attack
Here:

21.5%
State:

19.3%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.6%
State:

24.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.3%
State:

18.3%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.463%
California:

0.625%
Blood infection from a catheter in a large vein
This Hospital:

0.231%
State:

0.530%
Infection from a Urinary Catheter
This Hospital:

0.116%
State:

0.608%
Severe pressure sores (bed sores)
Here:

0.116%
State:

0.321%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 21%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

8%
State:

7%
Usually
Here:

19%
California:

21%
Always
Here:

73%
State:

72%

How often did doctors communicate well with patients?

Sometimes or never
Here:

8%
State:

6%
Usually
Here:

15%
State:

17%
Always
Here:

77%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

16%
State:

13%
Usually
This Hospital:

28%
State:

28%
Always
This Hospital:

56%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

9%
State:

8%
Usually
Here:

24%
State:

25%
Always
This Hospital:

67%
California:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

24%
State:

23%
Usually
This Hospital:

17%
California:

19%
Always
This Hospital:

59%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

9%
California:

10%
Usually
Here:

22%
State:

21%
Always
This Hospital:

69%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

18%
State:

18%
Usually
This Hospital:

31%
California:

33%
Always
This Hospital:

51%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

80%
California:

81%
No
This Hospital:

20%
State:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

11%
State:

10%
7 or 8
This Hospital:

25%
California:

24%
9 or 10
This Hospital:

64%
California:

66%

Would patients recommend the hospital to friends and family?

No
Here:

7%
State:

7%
Yes, probably
This Hospital:

26%
California:

24%
Yes, definitely
This Hospital:

67%
California:

69%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

15.000%
State:

8.180%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.131%
California:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.032%
California:

0.043%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

5.000%
State:

5.492%
Outpatients with brain CT scans who got a sinus CT scan at the same time
This Hospital:

1.800%
State:

1.898%

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