GIFFORD MEDICAL CENTER (RANDOLPH, VT) Detailed Hospital Profile

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 39%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	3%
Vermont:	4%

Usually

This Hospital:	20%
State:	18%

Always

This Hospital:	77%
State:	78%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	7%
State:	4%

Usually

Here:	18%
State:	15%

Always

This Hospital:	75%
Vermont:	81%

How often did patients receive help quickly from hospital staff?

Sometimes or never

Here:	6%
State:	7%

Usually

Here:	28%
State:	24%

Always

Here:	66%
State:	69%

How often was patients' pain well controlled?

Sometimes or never

Here:	4%
Vermont:	5%

Usually

This Hospital:	26%
Vermont:	23%

Always

Here:	70%
Vermont:	72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

Here:	19%
Vermont:	16%

Usually

Here:	23%
State:	20%

Always

This Hospital:	58%
Vermont:	64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	6%
Vermont:	6%

Usually

This Hospital:	28%
State:	17%

Always

Here:	66%
Vermont:	77%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

This Hospital:	14%
State:	11%

Usually

Here:	32%
Vermont:	36%

Always

This Hospital:	54%
State:	53%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	83%
State:	87%

Here:	17%
Vermont:	13%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

Here:	9%
Vermont:	7%

7 or 8

Here:	20%
State:	24%

9 or 10

Here:	71%
Vermont:	69%

Would patients recommend the hospital to friends and family?

This Hospital:	5%
State:	3%

Yes, probably

Here:	21%
Vermont:	24%

Yes, definitely

Here:	74%
Vermont:	73%

Process of Care

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	100.0%
State:	99.3%

Percent of Patients Given Discharge Instructions

Here:	100.0%
State:	91.1%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

Here:	98.0%
State:	95.6%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

Here:	100.0%
State:	97.6%

Percent of Patients Given Smoking Cessation Advice/Counseling

Here:	100.0%
Vermont:	99.8%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	98.0%
Vermont:	96.5%

Percent of Patients Assessed and Given Influenza Vaccination

Here:	83.0%
State:	93.9%

Percent of Patients Assessed and Given Pneumococcal Vaccination

Here:	100.0%
State:	95.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

Here:	95.0%
Vermont:	98.0%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

This Hospital:	99.0%
Vermont:	97.6%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

Here:	100.0%
Vermont:	98.7%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

This Hospital:	100.0%
State:	97.3%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	100.0%
Vermont:	97.9%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	100.0%
Vermont:	99.8%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

This Hospital:	100.0%
State:	97.5%

Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them

Here:	100.0%
Vermont:	95.0%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

This Hospital:	100.0%
Vermont:	99.3%

Outcome of Care

30-Day Mortality Rates from Heart Attack

This Hospital:	18.2%
State:	15.5%

30-Day Mortality Rates from Heart Failure

This Hospital:	11.8%
State:	13.5%

30-Day Mortality Rates from Pneumonia

This Hospital:	10.1%
Vermont:	12.0%

30-Day Readmission Rates from Heart Failure

This Hospital:	24.9%
State:	23.5%

30-Day Readmission Rates from Pneumonia

Here:	21.7%
State:	17.4%

GIFFORD MEDICAL CENTER - RANDOLPH, VT

Hospital Consumer Assessment of Healthcare Providers

Process of Care

Heart Failure

Pneumonia

Surgery

Outcome of Care

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