GEORGE L MEE MEMORIAL HOSPITAL (KING CITY, CA) Detailed Hospital Profile

Complaint Deficiency

Portable fire extinguishers
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Hire sufficient dietary support personnel
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Approved construction type or materials
- Harm: Minimal harm or potential for actual harm
- Scope: Few
A two-hour-resistant firewall in common walls
- Harm: Minimal harm or potential for actual harm
- Scope: Few
1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly working alarms on sprinkler valves
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Automatic sprinkler systems that have been maintained in working order
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Properly protected cooking facilities
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Weekly inspections and monthly testing of generators
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Properly installed electrical wiring and equipment
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide activities to meet the interests and needs of each resident
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Provide medically-related social services to help each resident achieve the highest possible quality of life
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide a safe, clean, comfortable and homelike environment
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Make sure services provided by the nursing facility meet professional standards of quality
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents
- Harm: Minimal harm or potential for actual harm
- Scope: Some
1) Make sure that each resident's drug regimen is free from unnecessary drugs; 2) Each resident's entire drug/medication is managed and monitored to achieve highest well being
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
At least once a month, have a licensed pharmacist review each resident's medication(s) and report any irregularities to the attending doctor
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Approved construction type or materials
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Corridor and hallway doors that block smoke
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Smoke barrier doors that can resist smoke for at least 20 minutes
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Construction that can resist fire for one hour or an approved fire extinguishing system
- Harm: Minimal harm or potential for actual harm
- Scope: Few
An approved installation, maintenance and testing program for fire alarm systems
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Automatic sprinkler systems that have been maintained in working order
- Harm: Potential for minimal harm
- Scope: Many
Proper medical gas storage and administration areas
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Weekly inspections and monthly testing of generators
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Properly installed electrical wiring and equipment
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Provide care for residents in a way that keeps or builds each resident's dignity and respect of individuality
- Harm: Potential for minimal harm
- Scope: Many
Provide housekeeping and maintenance services
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Store, cook, and serve food in a safe and clean way
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Have a program that investigates, controls and keeps infection from spreading
- Harm: Minimal harm or potential for actual harm
- Scope: Many
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Corridor and hallway doors that block smoke
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Walls or barriers that prevent smoke from passing through and would resist fire for at least one hour
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Smoke barrier doors that can resist smoke for at least 20 minutes
- Harm: Minimal harm or potential for actual harm
- Scope: Few
Automatic sprinkler systems that have been maintained in working order
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Weekly inspections and monthly testing of generators
- Harm: Minimal harm or potential for actual harm
- Scope: Some
Properly installed electrical wiring and equipment
- Harm: Minimal harm or potential for actual harm
- Scope: Some

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 23%

How often did nurses communicate well with patients?

Sometimes or never

This Hospital:	9%
State:	7%

Usually

This Hospital:	26%
California:	21%

Always

Here:	65%
State:	72%

How often did doctors communicate well with patients?

Sometimes or never

This Hospital:	8%
State:	6%

Usually

Here:	21%
State:	17%

Always

This Hospital:	71%
California:	77%

How often did patients receive help quickly from hospital staff?

Sometimes or never

This Hospital:	15%
State:	13%

Usually

This Hospital:	31%
State:	28%

Always

This Hospital:	54%
State:	59%

How often was patients' pain well controlled?

Sometimes or never

This Hospital:	11%
California:	8%

Usually

This Hospital:	33%
State:	25%

Always

Here:	56%
California:	67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never

This Hospital:	24%
California:	23%

Usually

Here:	18%
State:	19%

Always

Here:	58%
California:	58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never

This Hospital:	7%
California:	10%

Usually

This Hospital:	19%
California:	21%

Always

Here:	74%
State:	69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never

Here:	17%
State:	18%

Usually

Here:	39%
State:	33%

Always

Here:	44%
State:	49%

Were patients given information about what to do during their recovery at home?

Yes

This Hospital:	83%
State:	81%

This Hospital:	17%
California:	19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower

This Hospital:	12%
California:	10%

7 or 8

This Hospital:	29%
State:	24%

9 or 10

Here:	59%
California:	66%

Would patients recommend the hospital to friends and family?

Here:	7%
State:	7%

Yes, probably

Here:	37%
California:	24%

Yes, definitely

Here:	56%
California:	69%

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.

Here:	15.800%
State:	8.180%

Outpatient CT scans of the abdomen that were combination (double) scans.

This Hospital:	0.302%
California:	0.170%

Process of Care

Heart Attack

Average number of minutes before outpatients with chest pain or possible heart attack got an ECG

Here:	10
California:	9

Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival

This Hospital:	76.0%
State:	97.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)

Here:	83.0%
California:	98.9%

Percent of Patients Given Discharge Instructions

Here:	33.0%
California:	93.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival

This Hospital:	93.0%
State:	96.1%

Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics

This Hospital:	83.0%
California:	96.7%

Percent of Patients Given the Most Appropriate Initial Antibiotic(s)

This Hospital:	86.0%
California:	95.9%

Percent of Patients Assessed and Given Pneumococcal Vaccination

This Hospital:	52.0%
California:	95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection

This Hospital:	55.0%
State:	98.1%

Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)

Here:	94.0%
State:	96.3%

Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection

This Hospital:	94.0%
State:	98.2%

Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot

Here:	60.0%
California:	96.0%

Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries

This Hospital:	60.0%
State:	96.9%

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method

This Hospital:	94.0%
State:	99.8%

Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery

Here:	91.0%
State:	93.9%

Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal

This Hospital:	100.0%
State:	99.6%

Outcome of Care

30-Day Mortality Rates from Heart Failure

Here:	11.2%
California:	10.9%

30-Day Mortality Rates from Pneumonia

Here:	13.6%
State:	11.7%

30-Day Readmission Rates from Heart Failure

Here:	24.2%
California:	24.4%

30-Day Readmission Rates from Pneumonia

This Hospital:	17.2%
State:	18.3%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications

Average Covered Charges

This Hospital:	$39,962
State:	$36,899

Average Total Payments

Here:	$11,105
California:	$6,233

Number of discharges: 12

This Hospital:	25.00%
State:	3.09%

Kidney and Urinary Tract Infections without Major Complications

Average Covered Charges

Here:	$30,358
California:	$36,114

Average Total Payments

This Hospital:	$12,175
State:	$6,728

Number of discharges: 11

Here:	22.92%
California:	2.98%

Renal Failure with Complications

Average Covered Charges

This Hospital:	$36,367
California:	$48,439

Average Total Payments

This Hospital:	$15,405
State:	$8,967

Number of discharges: 12

Here:	25.00%
California:	1.90%

Simple Pneumonia and Pleurisy with Complications

Average Covered Charges

This Hospital:	$56,273
State:	$48,755

Average Total Payments

This Hospital:	$15,638
State:	$8,695

Number of discharges: 13

This Hospital:	27.08%
California:	2.75%

GEORGE L MEE MEMORIAL HOSPITAL - KING CITY, CA

Complaint Deficiency

Hospital Consumer Assessment of Healthcare Providers

Use of Medical Imaging

Process of Care

Heart Attack

Heart Failure

Pneumonia

Surgery

Outcome of Care

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

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