MAYO CLINIC HLTH SYSTEM- FRANCISCAN MED CTR, INC - LA CROSSE, WI

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Addresss:
700 WEST AVENUE SOUTH
LA CROSSE, WI, 54601
Phone (make sure to verify first before calling): (608) 785-0940

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 10.18
Registered Professional Nurses : 10.08
Other Salaried Personnel : 618.94
Certified Registered Nurse Anesthetists (CRNA) : 5.30
Dieticians : 5.62
Occupational Therapists : 7.71
Physical Therapists : 18.96
Registered Pharmacists : 8.30
Respiratory Therapists : 13.25
Speech Pathologists Or Audiologists : 3.70
Physicians : 7.95
Medical Social Workers : 6.13
Residents (Physicians) : 20.32

Number Of Beds
Total: 345
Total Certified: 345
Rehabilitation Unit Beds: 8

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Cardio-Thoracic Surgery Services
Certified Trauma Center Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Optometric Services
Organ Transplant Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

99.0%
State:

99.4%
Percent of Patients Given Aspirin at Discharge
This Hospital:

98.0%
State:

99.1%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

96.0%
Percent of Patients Given Beta Blocker at Discharge
Here:

99.0%
State:

99.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Wisconsin:

99.6%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
This Hospital:

95.0%
Wisconsin:

92.9%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

99.0%
Wisconsin:

97.7%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Wisconsin:

98.3%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

97.0%
State:

95.6%
Percent of Patients Given Discharge Instructions
Here:

82.0%
Wisconsin:

91.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Wisconsin:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

98.0%
Wisconsin:

97.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

91.0%
State:

97.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Wisconsin:

97.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

98.0%
Wisconsin:

95.6%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

98.0%
Wisconsin:

93.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

100.0%
State:

96.3%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

99.0%
Wisconsin:

97.9%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

98.0%
Wisconsin:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
Wisconsin:

99.0%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
State:

97.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

99.0%
State:

97.7%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

98.0%
State:

94.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

92.0%
Wisconsin:

95.3%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

90.0%
Wisconsin:

95.8%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

99.0%
State:

97.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
Wisconsin:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

16.2%
Wisconsin:

15.1%
30-Day Mortality Rates from Heart Failure
Here:

13.6%
State:

11.7%
30-Day Mortality Rates from Pneumonia
Here:

12.3%
State:

11.9%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.0%
Wisconsin:

18.6%
30-Day Readmission Rates from Heart Failure
Here:

21.6%
State:

23.7%
30-Day Readmission Rates from Pneumonia
Here:

19.2%
Wisconsin:

18.1%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.548%
State:

0.737%
Blood infection from a catheter in a large vein
This Hospital:

0.365%
State:

0.508%
Infection from a Urinary Catheter
This Hospital:

0.365%
Wisconsin:

0.765%
Severe pressure sores (bed sores)
Here:

0.183%
Wisconsin:

0.236%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$20,888
State:

$23,671
Average Total Payments
Here:

$7,952
Wisconsin:

$7,955
Number of discharges: 11
Here:

0.74%
State:

0.52%
Alcohol/Drug Abuse or Dependence without Rehabilitation Therapy without Major Complications
Average Covered Charges
Here:

$11,615
State:

$11,222
Average Total Payments
This Hospital:

$4,446
Wisconsin:

$4,372
Number of discharges: 57
Here:

3.84%
Wisconsin:

0.87%
Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$21,843
State:

$22,763
Average Total Payments
Here:

$6,546
State:

$6,704
Number of discharges: 16
This Hospital:

1.08%
Wisconsin:

0.49%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$17,443
State:

$16,134
Average Total Payments
This Hospital:

$5,654
Wisconsin:

$5,674
Number of discharges: 26
Here:

1.75%
State:

1.59%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$24,846
State:

$23,140
Average Total Payments
This Hospital:

$9,771
Wisconsin:

$8,548
Number of discharges: 12
This Hospital:

0.81%
State:

0.95%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$10,682
Wisconsin:

$11,302
Average Total Payments
Here:

$3,814
State:

$3,866
Number of discharges: 26
This Hospital:

1.75%
State:

1.54%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$13,307
Wisconsin:

$15,155
Average Total Payments
Here:

$5,741
State:

$5,592
Number of discharges: 25
This Hospital:

1.68%
State:

2.19%
Chest Pain
Average Covered Charges
Here:

$10,814
Wisconsin:

$12,509
Average Total Payments
This Hospital:

$3,654
Wisconsin:

$3,821
Number of discharges: 19
This Hospital:

1.28%
State:

1.25%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$14,416
Wisconsin:

$17,207
Average Total Payments
This Hospital:

$6,503
Wisconsin:

$6,424
Number of discharges: 20
Here:

1.35%
State:

1.73%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$23,948
State:

$21,335
Average Total Payments
Here:

$8,028
State:

$7,927
Number of discharges: 16
Here:

1.08%
State:

1.82%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$11,876
Wisconsin:

$14,058
Average Total Payments
Here:

$4,794
Wisconsin:

$4,831
Number of discharges: 25
Here:

1.68%
State:

0.96%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$22,723
State:

$27,143
Average Total Payments
Here:

$7,147
State:

$7,751
Number of discharges: 28
This Hospital:

1.88%
State:

1.57%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$14,793
Wisconsin:

$17,786
Average Total Payments
This Hospital:

$6,312
State:

$6,652
Number of discharges: 12
This Hospital:

0.81%
State:

0.54%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$14,939
Wisconsin:

$15,607
Average Total Payments
This Hospital:

$4,909
Wisconsin:

$4,974
Number of discharges: 32
Here:

2.15%
State:

3.37%
Extracranial Procedures without Complications
Average Covered Charges
This Hospital:

$23,491
State:

$24,486
Average Total Payments
This Hospital:

$6,711
State:

$6,905
Number of discharges: 21
Here:

1.41%
Wisconsin:

0.61%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$21,334
State:

$18,988
Average Total Payments
Here:

$6,789
Wisconsin:

$6,792
Number of discharges: 29
This Hospital:

1.95%
State:

2.32%
G.I. Hemorrhage without Complications
Average Covered Charges
This Hospital:

$13,929
Wisconsin:

$14,886
Average Total Payments
This Hospital:

$4,789
Wisconsin:

$4,948
Number of discharges: 12
This Hospital:

0.81%
Wisconsin:

0.38%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$18,405
State:

$18,193
Average Total Payments
This Hospital:

$6,793
Wisconsin:

$6,800
Number of discharges: 40
This Hospital:

2.69%
State:

3.63%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$23,110
State:

$26,198
Average Total Payments
This Hospital:

$9,078
Wisconsin:

$9,958
Number of discharges: 25
This Hospital:

1.68%
State:

2.40%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$13,050
State:

$13,243
Average Total Payments
This Hospital:

$4,631
State:

$4,551
Number of discharges: 20
This Hospital:

1.35%
Wisconsin:

1.29%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$35,557
Wisconsin:

$35,972
Average Total Payments
Here:

$12,329
State:

$12,151
Number of discharges: 29
This Hospital:

1.95%
Wisconsin:

1.36%
Hip and Femur Procedures Except Major Joint with Major Complications
Average Covered Charges
Here:

$40,729
Wisconsin:

$56,260
Average Total Payments
Here:

$19,610
State:

$20,182
Number of discharges: 12
This Hospital:

0.81%
State:

0.24%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$21,287
State:

$23,074
Average Total Payments
Here:

$7,647
State:

$7,743
Number of discharges: 34
Here:

2.29%
Wisconsin:

1.80%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$12,521
Wisconsin:

$14,138
Average Total Payments
This Hospital:

$5,072
Wisconsin:

$5,212
Number of discharges: 26
Here:

1.75%
State:

2.69%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
This Hospital:

$28,146
Wisconsin:

$34,391
Average Total Payments
This Hospital:

$11,231
Wisconsin:

$11,134
Number of discharges: 12
This Hospital:

0.81%
Wisconsin:

0.22%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
Here:

$50,328
Wisconsin:

$64,240
Average Total Payments
Here:

$22,486
State:

$22,497
Number of discharges: 11
Here:

0.74%
Wisconsin:

0.26%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$31,633
State:

$38,093
Average Total Payments
Here:

$14,002
Wisconsin:

$13,795
Number of discharges: 153
Here:

10.30%
Wisconsin:

9.09%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$64,218
Wisconsin:

$52,360
Average Total Payments
Here:

$18,162
Wisconsin:

$18,325
Number of discharges: 22
Here:

1.48%
Wisconsin:

1.04%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$123,567
Wisconsin:

$105,331
Average Total Payments
Here:

$47,245
Wisconsin:

$38,676
Number of discharges: 15
Here:

1.01%
State:

0.58%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$24,556
Wisconsin:

$20,729
Average Total Payments
Here:

$7,678
Wisconsin:

$8,358
Number of discharges: 11
This Hospital:

0.74%
State:

0.64%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$12,490
Wisconsin:

$13,556
Average Total Payments
Here:

$4,822
State:

$4,737
Number of discharges: 28
Here:

1.88%
Wisconsin:

2.21%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
Here:

$36,508
State:

$51,319
Average Total Payments
This Hospital:

$14,060
State:

$14,028
Number of discharges: 36
This Hospital:

2.42%
Wisconsin:

1.64%
Permanent Cardiac Pacemaker Implant without Complications
Average Covered Charges
Here:

$31,462
Wisconsin:

$41,210
Average Total Payments
This Hospital:

$13,444
State:

$13,958
Number of discharges: 11
This Hospital:

0.74%
State:

0.34%
Poisoning and Toxic Effects of Drugs without Major Complications
Average Covered Charges
Here:

$11,355
Wisconsin:

$13,754
Average Total Payments
This Hospital:

$4,363
Wisconsin:

$4,400
Number of discharges: 29
Here:

1.95%
State:

0.42%
Psychoses
Average Covered Charges
This Hospital:

$15,150
State:

$12,777
Average Total Payments
This Hospital:

$6,333
State:

$6,124
Number of discharges: 143
Here:

9.62%
State:

2.47%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$27,044
Wisconsin:

$23,176
Average Total Payments
Here:

$8,628
Wisconsin:

$8,590
Number of discharges: 22
Here:

1.48%
Wisconsin:

1.27%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$15,921
Wisconsin:

$15,943
Average Total Payments
Here:

$5,358
Wisconsin:

$5,594
Number of discharges: 17
This Hospital:

1.14%
State:

0.87%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$18,137
Wisconsin:

$18,346
Average Total Payments
This Hospital:

$7,285
Wisconsin:

$6,871
Number of discharges: 50
Here:

3.36%
State:

2.32%
Renal Failure with Major Complications
Average Covered Charges
Here:

$35,800
State:

$29,909
Average Total Payments
This Hospital:

$11,030
State:

$11,293
Number of discharges: 12
Here:

0.81%
State:

1.25%
Renal Failure without Complications
Average Covered Charges
Here:

$10,217
Wisconsin:

$12,502
Average Total Payments
Here:

$4,423
Wisconsin:

$4,424
Number of discharges: 15
This Hospital:

1.01%
Wisconsin:

0.20%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$23,888
Wisconsin:

$24,048
Average Total Payments
This Hospital:

$9,438
State:

$9,918
Number of discharges: 28
Here:

1.88%
State:

0.95%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
Here:

$32,980
State:

$35,760
Average Total Payments
This Hospital:

$13,200
Wisconsin:

$13,569
Number of discharges: 13
This Hospital:

0.87%
State:

0.87%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$34,106
Wisconsin:

$49,203
Average Total Payments
Here:

$16,270
State:

$17,345
Number of discharges: 32
Here:

2.15%
Wisconsin:

0.68%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$31,529
State:

$34,272
Average Total Payments
This Hospital:

$12,165
State:

$13,072
Number of discharges: 62
This Hospital:

4.17%
Wisconsin:

4.88%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$18,432
Wisconsin:

$20,456
Average Total Payments
This Hospital:

$7,567
Wisconsin:

$7,598
Number of discharges: 25
Here:

1.68%
State:

2.02%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$14,579
State:

$15,001
Average Total Payments
This Hospital:

$4,535
Wisconsin:

$4,781
Number of discharges: 15
Here:

1.01%
State:

1.07%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$19,645
State:

$18,127
Average Total Payments
Here:

$6,821
Wisconsin:

$6,684
Number of discharges: 55
This Hospital:

3.70%
Wisconsin:

3.24%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$23,256
Wisconsin:

$26,905
Average Total Payments
This Hospital:

$9,782
Wisconsin:

$9,736
Number of discharges: 18
Here:

1.21%
State:

1.83%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$11,836
Wisconsin:

$13,772
Average Total Payments
This Hospital:

$4,779
State:

$4,784
Number of discharges: 33
Here:

2.22%
Wisconsin:

1.08%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$74,738
Wisconsin:

$73,718
Average Total Payments
This Hospital:

$26,385
State:

$28,680
Number of discharges: 30
Here:

2.02%
State:

0.80%
Syncope and Collapse
Average Covered Charges
This Hospital:

$16,152
State:

$15,566
Average Total Payments
Here:

$4,793
State:

$4,906
Number of discharges: 15
Here:

1.01%
State:

1.37%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

33.100%
Wisconsin:

35.145%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.050%
State:

0.080%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.002%
Wisconsin:

0.018%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

4.400%
State:

5.714%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 38%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
Wisconsin:

3%
Usually
Here:

18%
Wisconsin:

17%
Always
Here:

79%
State:

80%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

3%
Wisconsin:

3%
Usually
Here:

15%
State:

15%
Always
Here:

82%
Wisconsin:

82%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

6%
State:

6%
Usually
This Hospital:

27%
Wisconsin:

24%
Always
Here:

67%
State:

70%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

5%
Wisconsin:

5%
Usually
This Hospital:

23%
Wisconsin:

24%
Always
Here:

72%
State:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

17%
Wisconsin:

15%
Usually
Here:

18%
State:

18%
Always
This Hospital:

65%
Wisconsin:

67%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

6%
State:

5%
Usually
Here:

15%
State:

17%
Always
This Hospital:

79%
State:

78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

10%
Wisconsin:

8%
Usually
Here:

33%
Wisconsin:

30%
Always
Here:

57%
Wisconsin:

62%

Were patients given information about what to do during their recovery at home?

Yes
Here:

88%
State:

87%
No
This Hospital:

12%
Wisconsin:

13%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

5%
State:

6%
7 or 8
Here:

20%
State:

21%
9 or 10
Here:

75%
Wisconsin:

73%

Would patients recommend the hospital to friends and family?

No
Here:

2%
State:

3%
Yes, probably
Here:

18%
State:

24%
Yes, definitely
Here:

80%
State:

73%

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