FORT LOUDOUN MEDICAL CENTER - LENOIR CITY, TN

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Addresss:
550 FORT LOUDOUN MEDICAL CENTER DR
LENOIR CITY, TN, 37772
Phone (make sure to verify first before calling): (865) 271-6000

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Swing Bed Hospitals

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 8.50
Registered Professional Nurses : 44.70
Other Salaried Personnel : 117.40
Dieticians : 1.00
Physical Therapists : 3.30
Registered Pharmacists : 2.00
Respiratory Therapists : 4.00

Number Of Beds
Total: 50
Total Certified: 50

Provided Services
Nuclear Medicine Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

40.300%
Tennessee:

34.494%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

10.900%
Tennessee:

8.346%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.189%
Tennessee:

0.170%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.104%
State:

0.080%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

5.700%
Tennessee:

4.940%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

6.400%
State:

3.454%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 34%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
State:

5%
Usually
Here:

17%
Tennessee:

16%
Always
Here:

80%
Tennessee:

79%

How often did doctors communicate well with patients?

Sometimes or never
Here:

3%
State:

4%
Usually
Here:

15%
State:

13%
Always
This Hospital:

82%
Tennessee:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

6%
Tennessee:

10%
Usually
This Hospital:

25%
State:

23%
Always
Here:

69%
State:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

7%
State:

7%
Usually
This Hospital:

21%
Tennessee:

22%
Always
Here:

72%
Tennessee:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

20%
Tennessee:

21%
Usually
Here:

22%
Tennessee:

16%
Always
This Hospital:

58%
Tennessee:

63%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

8%
Tennessee:

10%
Usually
Here:

21%
Tennessee:

18%
Always
Here:

71%
Tennessee:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

3%
Tennessee:

8%
Usually
Here:

27%
State:

26%
Always
This Hospital:

70%
Tennessee:

66%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

85%
Tennessee:

82%
No
Here:

15%
Tennessee:

18%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

6%
State:

9%
7 or 8
Here:

23%
State:

23%
9 or 10
Here:

71%
Tennessee:

68%

Would patients recommend the hospital to friends and family?

No
Here:

3%
Tennessee:

6%
Yes, probably
This Hospital:

23%
State:

25%
Yes, definitely
This Hospital:

74%
Tennessee:

69%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

95.0%
Tennessee:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
Tennessee:

99.5%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

9
Tennessee:

6
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

100.0%
State:

96.4%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

100.0%
Tennessee:

97.9%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

98.6%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
State:

96.4%
Percent of Patients Given Discharge Instructions
Here:

96.0%
State:

91.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Tennessee:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
Tennessee:

96.9%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

97.0%
State:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
This Hospital:

100.0%
Tennessee:

99.0%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
State:

95.2%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
State:

95.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

99.0%
Tennessee:

97.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

100.0%
Tennessee:

98.5%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
Tennessee:

96.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
Tennessee:

98.3%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

100.0%
State:

96.6%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

98.0%
State:

97.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Tennessee:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

95.0%
State:

92.9%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

92.0%
State:

97.0%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
Tennessee:

96.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
State:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

14.7%
Tennessee:

15.1%
30-Day Mortality Rates from Heart Failure
This Hospital:

10.8%
Tennessee:

11.7%
30-Day Mortality Rates from Pneumonia
This Hospital:

10.9%
Tennessee:

12.4%
30-Day Readmission Rates from Heart Attack
This Hospital:

19.0%
Tennessee:

20.3%
30-Day Readmission Rates from Heart Failure
This Hospital:

22.8%
Tennessee:

25.0%
30-Day Readmission Rates from Pneumonia
Here:

17.2%
State:

19.3%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$14,338
Tennessee:

$36,619
Average Total Payments
This Hospital:

$8,850
Tennessee:

$10,935
Number of discharges: 11
This Hospital:

2.61%
State:

1.08%
Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$8,137
Tennessee:

$17,395
Average Total Payments
Here:

$4,184
State:

$5,186
Number of discharges: 14
Here:

3.33%
Tennessee:

0.40%
Cellulitis without Major Complications
Average Covered Charges
Here:

$14,470
Tennessee:

$16,279
Average Total Payments
This Hospital:

$4,150
Tennessee:

$5,032
Number of discharges: 18
This Hospital:

4.28%
Tennessee:

1.82%
Chest Pain
Average Covered Charges
This Hospital:

$8,064
State:

$14,776
Average Total Payments
This Hospital:

$2,756
State:

$3,353
Number of discharges: 11
This Hospital:

2.61%
State:

1.53%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$12,223
Tennessee:

$19,593
Average Total Payments
Here:

$4,763
Tennessee:

$5,660
Number of discharges: 18
Here:

4.28%
State:

2.47%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$15,084
State:

$23,923
Average Total Payments
This Hospital:

$5,628
State:

$7,037
Number of discharges: 23
This Hospital:

5.46%
State:

2.65%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$11,656
Tennessee:

$16,359
Average Total Payments
Here:

$4,004
State:

$4,325
Number of discharges: 24
This Hospital:

5.70%
Tennessee:

3.25%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$9,399
State:

$20,711
Average Total Payments
Here:

$4,755
Tennessee:

$6,053
Number of discharges: 15
This Hospital:

3.56%
State:

1.86%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$11,773
State:

$19,150
Average Total Payments
Here:

$4,854
State:

$6,090
Number of discharges: 21
This Hospital:

4.99%
Tennessee:

3.17%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$22,087
State:

$29,962
Average Total Payments
This Hospital:

$7,330
Tennessee:

$8,869
Number of discharges: 18
Here:

4.28%
Tennessee:

2.69%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$10,310
State:

$14,398
Average Total Payments
Here:

$3,582
Tennessee:

$4,108
Number of discharges: 14
This Hospital:

3.33%
Tennessee:

1.28%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$10,558
State:

$15,485
Average Total Payments
Here:

$3,878
Tennessee:

$4,583
Number of discharges: 15
Here:

3.56%
State:

3.34%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$44,466
Tennessee:

$48,672
Average Total Payments
Here:

$10,761
Tennessee:

$13,186
Number of discharges: 14
This Hospital:

3.33%
State:

5.32%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
This Hospital:

$9,604
State:

$14,272
Average Total Payments
Here:

$3,465
Tennessee:

$4,148
Number of discharges: 17
Here:

4.04%
State:

2.15%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$14,344
State:

$26,754
Average Total Payments
This Hospital:

$6,418
State:

$7,625
Number of discharges: 20
Here:

4.75%
State:

1.78%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$12,575
State:

$19,625
Average Total Payments
This Hospital:

$5,291
Tennessee:

$6,067
Number of discharges: 15
This Hospital:

3.56%
Tennessee:

2.21%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$21,216
State:

$38,065
Average Total Payments
Here:

$9,083
State:

$11,398
Number of discharges: 71
Here:

16.86%
State:

4.50%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$13,565
Tennessee:

$21,763
Average Total Payments
Here:

$5,474
State:

$6,717
Number of discharges: 29
This Hospital:

6.89%
Tennessee:

1.42%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$10,697
State:

$20,741
Average Total Payments
This Hospital:

$4,972
State:

$5,942
Number of discharges: 19
This Hospital:

4.51%
State:

3.38%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$16,573
State:

$30,931
Average Total Payments
This Hospital:

$7,060
Tennessee:

$8,698
Number of discharges: 23
This Hospital:

5.46%
State:

2.30%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$10,836
State:

$15,203
Average Total Payments
Here:

$3,556
Tennessee:

$4,222
Number of discharges: 11
This Hospital:

2.61%
State:

1.35%

Hospital Acquired Conditions

Falls and injuries
Here:

1.192%
Tennessee:

0.749%

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