FAITH REGIONAL HEALTH SERVICES - NORFOLK, NE

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Addresss:
2700 WEST NORFOLK AVE
NORFOLK, NE, 68701
Phone (make sure to verify first before calling): (402) 371-4880

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Other
Emergency Services: Yes
Type: Rehabilitation Units

Dialysis Facility located within this hospital: NORTHEAST NEBRASKA DIALYSIS CENTER

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 66.50
Registered Professional Nurses : 183.00
Other Salaried Personnel : 466.90
Dieticians : 4.10
Occupational Therapists : 3.10
Physical Therapists : 6.55
Registered Pharmacists : 5.20
Respiratory Therapists : 10.60
Speech Pathologists Or Audiologists : 2.10
Physicians : 9.15
Medical Social Workers : 3.70
Physician Assistants : 0.65

Number Of Beds
Total: 133
Total Certified: 133
Rehabilitation Unit Beds: 6

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$28,212
Nebraska:

$27,880
Average Total Payments
Here:

$8,157
Nebraska:

$7,773
Number of discharges: 20
This Hospital:

1.66%
State:

0.56%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$31,617
Nebraska:

$37,101
Average Total Payments
This Hospital:

$12,934
State:

$11,563
Number of discharges: 16
This Hospital:

1.33%
State:

0.62%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
This Hospital:

$21,489
Nebraska:

$25,739
Average Total Payments
This Hospital:

$6,279
State:

$5,686
Number of discharges: 20
Here:

1.66%
Nebraska:

0.32%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$17,629
Nebraska:

$17,632
Average Total Payments
This Hospital:

$5,881
State:

$5,536
Number of discharges: 22
Here:

1.82%
State:

1.62%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$18,125
State:

$26,283
Average Total Payments
Here:

$8,653
Nebraska:

$8,240
Number of discharges: 11
Here:

0.91%
Nebraska:

0.82%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$12,194
Nebraska:

$12,629
Average Total Payments
Here:

$4,004
Nebraska:

$3,825
Number of discharges: 36
Here:

2.98%
Nebraska:

1.90%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$22,635
Nebraska:

$15,796
Average Total Payments
This Hospital:

$6,556
Nebraska:

$5,579
Number of discharges: 23
This Hospital:

1.91%
Nebraska:

1.81%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$18,335
State:

$22,825
Average Total Payments
Here:

$6,827
Nebraska:

$6,118
Number of discharges: 21
Here:

1.74%
State:

1.94%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$27,269
State:

$29,531
Average Total Payments
Here:

$8,787
Nebraska:

$7,751
Number of discharges: 28
Here:

2.32%
State:

2.10%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$13,800
State:

$18,363
Average Total Payments
Here:

$5,063
State:

$4,796
Number of discharges: 12
This Hospital:

0.99%
State:

1.39%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$30,970
State:

$29,201
Average Total Payments
Here:

$7,493
Nebraska:

$7,150
Number of discharges: 26
Here:

2.15%
Nebraska:

1.68%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$13,652
Nebraska:

$17,373
Average Total Payments
Here:

$6,018
State:

$4,872
Number of discharges: 35
This Hospital:

2.90%
State:

3.45%
Extracranial Procedures without Complications
Average Covered Charges
This Hospital:

$22,269
Nebraska:

$17,837
Average Total Payments
Here:

$7,142
Nebraska:

$6,373
Number of discharges: 17
Here:

1.41%
State:

0.80%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$18,083
State:

$20,594
Average Total Payments
This Hospital:

$7,205
Nebraska:

$6,675
Number of discharges: 16
This Hospital:

1.33%
State:

2.03%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$29,855
Nebraska:

$41,311
Average Total Payments
This Hospital:

$12,008
Nebraska:

$12,293
Number of discharges: 13
Here:

1.08%
Nebraska:

0.50%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$13,655
Nebraska:

$17,962
Average Total Payments
Here:

$6,626
Nebraska:

$6,191
Number of discharges: 15
Here:

1.24%
Nebraska:

0.93%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$17,178
State:

$21,193
Average Total Payments
Here:

$6,944
State:

$6,633
Number of discharges: 30
Here:

2.49%
Nebraska:

2.95%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$24,721
State:

$32,565
Average Total Payments
This Hospital:

$10,787
State:

$9,703
Number of discharges: 28
This Hospital:

2.32%
Nebraska:

1.90%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$15,440
State:

$15,196
Average Total Payments
Here:

$4,743
State:

$4,482
Number of discharges: 17
This Hospital:

1.41%
State:

1.10%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$31,886
Nebraska:

$38,153
Average Total Payments
Here:

$13,085
Nebraska:

$12,156
Number of discharges: 43
This Hospital:

3.56%
State:

1.77%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$21,451
Nebraska:

$25,437
Average Total Payments
This Hospital:

$8,094
Nebraska:

$7,381
Number of discharges: 18
This Hospital:

1.49%
State:

1.55%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$13,602
State:

$16,292
Average Total Payments
Here:

$5,455
State:

$5,051
Number of discharges: 25
Here:

2.07%
State:

2.40%
Laparoscopic Cholecystectomy without C.D.E. with Complications
Average Covered Charges
This Hospital:

$37,955
State:

$36,785
Average Total Payments
This Hospital:

$11,919
Nebraska:

$11,038
Number of discharges: 11
This Hospital:

0.91%
State:

0.32%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$45,625
Nebraska:

$41,415
Average Total Payments
This Hospital:

$15,206
Nebraska:

$13,621
Number of discharges: 149
This Hospital:

12.34%
Nebraska:

10.93%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$21,556
State:

$26,683
Average Total Payments
Here:

$7,994
State:

$8,266
Number of discharges: 12
Here:

0.99%
Nebraska:

0.53%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$12,058
State:

$14,536
Average Total Payments
Here:

$5,149
State:

$4,721
Number of discharges: 45
Here:

3.73%
Nebraska:

2.14%
Percutaneous Cardiovascular Procedures with Drug-Eluting Stent without Major Complications
Average Covered Charges
This Hospital:

$55,256
Nebraska:

$57,833
Average Total Payments
Here:

$15,568
State:

$13,581
Number of discharges: 45
This Hospital:

3.73%
State:

1.99%
Permanent Cardiac Pacemaker Implant with Complications
Average Covered Charges
This Hospital:

$61,498
State:

$49,167
Average Total Payments
This Hospital:

$18,968
Nebraska:

$16,519
Number of discharges: 12
Here:

0.99%
State:

0.68%
Psychoses
Average Covered Charges
This Hospital:

$27,853
Nebraska:

$22,797
Average Total Payments
Here:

$7,642
Nebraska:

$6,404
Number of discharges: 91
Here:

7.54%
Nebraska:

2.32%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$26,281
State:

$33,261
Average Total Payments
Here:

$8,982
Nebraska:

$8,399
Number of discharges: 21
Here:

1.74%
Nebraska:

1.05%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$16,231
Nebraska:

$23,094
Average Total Payments
Here:

$7,444
State:

$6,933
Number of discharges: 17
Here:

1.41%
State:

0.67%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$12,067
State:

$18,005
Average Total Payments
This Hospital:

$5,580
State:

$5,448
Number of discharges: 14
Here:

1.16%
Nebraska:

0.98%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$15,237
Nebraska:

$21,735
Average Total Payments
Here:

$7,183
Nebraska:

$6,612
Number of discharges: 15
Here:

1.24%
Nebraska:

1.85%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$27,156
Nebraska:

$32,629
Average Total Payments
This Hospital:

$10,206
Nebraska:

$9,162
Number of discharges: 21
This Hospital:

1.74%
State:

0.78%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$63,489
State:

$43,032
Average Total Payments
This Hospital:

$22,201
State:

$12,982
Number of discharges: 12
Here:

0.99%
State:

0.69%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$51,843
Nebraska:

$57,319
Average Total Payments
This Hospital:

$16,126
State:

$15,649
Number of discharges: 13
Here:

1.08%
Nebraska:

0.99%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$31,008
Nebraska:

$44,748
Average Total Payments
This Hospital:

$13,427
State:

$12,923
Number of discharges: 38
This Hospital:

3.15%
State:

2.83%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$19,401
State:

$24,009
Average Total Payments
Here:

$7,957
Nebraska:

$7,353
Number of discharges: 15
This Hospital:

1.24%
State:

1.21%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$12,174
State:

$14,968
Average Total Payments
This Hospital:

$4,766
Nebraska:

$4,420
Number of discharges: 20
This Hospital:

1.66%
State:

0.98%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$23,131
State:

$23,784
Average Total Payments
Here:

$7,330
State:

$6,549
Number of discharges: 86
This Hospital:

7.13%
State:

3.84%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$33,031
State:

$35,930
Average Total Payments
Here:

$10,590
State:

$9,661
Number of discharges: 29
This Hospital:

2.40%
State:

1.96%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$12,323
Nebraska:

$16,735
Average Total Payments
This Hospital:

$5,425
State:

$4,700
Number of discharges: 23
This Hospital:

1.91%
State:

1.48%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
This Hospital:

$54,997
Nebraska:

$81,640
Average Total Payments
This Hospital:

$27,530
Nebraska:

$25,168
Number of discharges: 13
This Hospital:

1.08%
State:

1.55%
Syncope and Collapse
Average Covered Charges
Here:

$12,517
State:

$16,920
Average Total Payments
This Hospital:

$5,029
Nebraska:

$4,930
Number of discharges: 13
Here:

1.08%
Nebraska:

1.37%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

98.0%
State:

99.7%
Percent of Patients Given Aspirin at Discharge
This Hospital:

99.0%
Nebraska:

99.7%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

100.0%
Nebraska:

98.8%
Percent of Patients Given Beta Blocker at Discharge
Here:

100.0%
Nebraska:

99.7%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

97.0%
State:

99.8%
Percent of Patients Given PCI Within 90 Minutes Of Arrival
Here:

93.0%
State:

92.6%
Patients Given a Prescription for a Statin at Discharge
This Hospital:

97.0%
Nebraska:

98.5%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

99.0%
State:

97.3%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Nebraska:

96.8%
Percent of Patients Given Discharge Instructions
Here:

91.0%
Nebraska:

93.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

100.0%
State:

97.3%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

100.0%
Nebraska:

98.1%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

97.0%
State:

97.1%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
State:

94.1%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

100.0%
State:

93.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
Nebraska:

93.9%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

97.0%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

99.0%
State:

97.0%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
Nebraska:

98.6%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
Here:

98.0%
Nebraska:

97.5%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

98.0%
State:

98.5%
Percent of all Heart Surgery Patients whose blood sugar is kept under good control in the days right after surgery
This Hospital:

93.0%
Nebraska:

96.2%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

99.0%
Nebraska:

91.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

99.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
Nebraska:

95.6%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

98.0%
Nebraska:

97.2%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.0%
State:

15.2%
30-Day Mortality Rates from Heart Failure
Here:

14.3%
Nebraska:

12.4%
30-Day Mortality Rates from Pneumonia
This Hospital:

11.2%
Nebraska:

12.3%
30-Day Readmission Rates from Heart Attack
This Hospital:

17.1%
Nebraska:

19.6%
30-Day Readmission Rates from Heart Failure
Here:

21.6%
State:

24.4%
30-Day Readmission Rates from Pneumonia
Here:

17.0%
Nebraska:

18.4%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

1.653%
Nebraska:

1.214%
Blood infection from a catheter in a large vein
This Hospital:

0.236%
Nebraska:

0.387%
Infection from a Urinary Catheter
Here:

0.944%
Nebraska:

0.664%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

22.000%
Nebraska:

37.588%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

8.400%
Nebraska:

9.790%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.702%
State:

0.126%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.031%
State:

0.033%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
Here:

5.700%
State:

5.403%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

1.700%
Nebraska:

2.485%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 44%

How often did nurses communicate well with patients?

Sometimes or never
Here:

3%
Nebraska:

3%
Usually
Here:

15%
State:

16%
Always
Here:

82%
Nebraska:

81%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

2%
State:

2%
Usually
This Hospital:

13%
Nebraska:

14%
Always
Here:

85%
Nebraska:

84%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

8%
State:

5%
Usually
This Hospital:

28%
State:

23%
Always
Here:

64%
State:

72%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

4%
State:

4%
Usually
Here:

24%
Nebraska:

25%
Always
This Hospital:

72%
Nebraska:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

13%
Nebraska:

15%
Usually
Here:

26%
State:

21%
Always
Here:

61%
Nebraska:

64%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

6%
Nebraska:

6%
Usually
Here:

18%
Nebraska:

16%
Always
This Hospital:

76%
Nebraska:

78%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

6%
Nebraska:

7%
Usually
Here:

23%
State:

30%
Always
This Hospital:

71%
State:

63%

Were patients given information about what to do during their recovery at home?

Yes
Here:

90%
State:

87%
No
This Hospital:

10%
Nebraska:

13%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

5%
State:

5%
7 or 8
Here:

19%
State:

21%
9 or 10
Here:

76%
Nebraska:

74%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
State:

2%
Yes, probably
This Hospital:

25%
Nebraska:

23%
Yes, definitely
This Hospital:

72%
Nebraska:

75%

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