EMERSON HOSPITAL - W CONCORD, MA

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Addresss:
OLD ROAD TO 9 ACRE CORNER
W CONCORD, MA, 01742
Phone (make sure to verify first before calling): (978) 369-1400

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 18.50
Registered Professional Nurses : 183.75
Other Salaried Personnel : 599.25
Dieticians : 1.25
Occupational Therapists : 4.00
Physical Therapists : 11.50
Registered Pharmacists : 7.00
Respiratory Therapists : 6.00
Physicians : 2.25
Medical Social Workers : 6.75

Number Of Beds
Total: 149
Total Certified: 149
Psychiatric Unit Beds: 29

Provided Services
Nuclear Medicine Services
Alcohol And/Or Drug Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Clinical Laboratory Services
Dental Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Home Health Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
Here:

0.200%
State:

0.112%
Falls and injuries
This Hospital:

0.801%
State:

0.520%
Blood infection from a catheter in a large vein
Here:

0.200%
Massachusetts:

0.298%
Infection from a Urinary Catheter
Here:

0.200%
State:

0.513%
Signs of Uncontrolled Blood Sugar
Here:

0.200%
State:

0.198%
Mismatched blood types
This Hospital:

0.200%
State:

0.192%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

97.0%
State:

99.7%
Percent of Patients Given Aspirin at Discharge
Here:

100.0%
State:

99.6%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

95.0%
Massachusetts:

99.6%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

12
State:

9
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

42
State:

62
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

100.0%
State:

97.2%
Patients Given a Prescription for a Statin at Discharge
Here:

74.0%
State:

98.2%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
Massachusetts:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

71.0%
State:

95.9%
Percent of Patients Given Discharge Instructions
This Hospital:

80.0%
State:

94.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

96.0%
State:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

96.0%
Massachusetts:

96.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

86.0%
State:

97.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

85.0%
Massachusetts:

96.0%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

84.0%
State:

95.1%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

92.0%
State:

96.2%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

96.0%
Massachusetts:

98.3%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

98.0%
Massachusetts:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

98.0%
State:

98.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

92.0%
State:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

93.0%
Massachusetts:

98.3%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Massachusetts:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

90.0%
State:

92.9%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

88.0%
Massachusetts:

97.3%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

96.0%
State:

96.2%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

93.0%
State:

96.5%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
Massachusetts:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

12.7%
State:

14.3%
30-Day Mortality Rates from Heart Failure
This Hospital:

14.3%
State:

10.4%
30-Day Mortality Rates from Pneumonia
Here:

10.0%
Massachusetts:

10.9%
30-Day Readmission Rates from Heart Attack
This Hospital:

17.7%
Massachusetts:

20.6%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.3%
State:

25.3%
30-Day Readmission Rates from Pneumonia
Here:

16.5%
Massachusetts:

19.2%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$14,057
Massachusetts:

$18,228
Average Total Payments
Here:

$6,461
Massachusetts:

$8,884
Number of discharges: 12
Here:

0.77%
State:

0.63%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$20,564
Massachusetts:

$24,260
Average Total Payments
Here:

$10,530
State:

$13,664
Number of discharges: 23
This Hospital:

1.47%
State:

1.01%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$10,445
Massachusetts:

$9,468
Average Total Payments
This Hospital:

$3,634
Massachusetts:

$4,509
Number of discharges: 19
Here:

1.22%
State:

0.53%
Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$11,358
Massachusetts:

$11,891
Average Total Payments
This Hospital:

$5,251
State:

$6,592
Number of discharges: 17
This Hospital:

1.09%
Massachusetts:

0.60%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$12,170
Massachusetts:

$12,625
Average Total Payments
Here:

$5,420
State:

$6,629
Number of discharges: 39
This Hospital:

2.50%
State:

1.66%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$13,247
State:

$18,415
Average Total Payments
This Hospital:

$7,270
Massachusetts:

$9,696
Number of discharges: 32
Here:

2.05%
Massachusetts:

1.00%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$7,935
State:

$9,061
Average Total Payments
Here:

$3,633
Massachusetts:

$4,421
Number of discharges: 45
Here:

2.88%
Massachusetts:

1.61%
Cellulitis without Major Complications
Average Covered Charges
Here:

$11,119
State:

$11,351
Average Total Payments
This Hospital:

$5,117
State:

$6,458
Number of discharges: 39
Here:

2.50%
Massachusetts:

2.40%
Chest Pain
Average Covered Charges
Here:

$10,135
State:

$9,185
Average Total Payments
Here:

$3,422
State:

$4,239
Number of discharges: 28
This Hospital:

1.79%
Massachusetts:

2.24%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$12,140
State:

$12,798
Average Total Payments
Here:

$5,761
State:

$7,244
Number of discharges: 20
This Hospital:

1.28%
Massachusetts:

2.28%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$15,166
Massachusetts:

$16,231
Average Total Payments
This Hospital:

$7,568
Massachusetts:

$8,802
Number of discharges: 24
This Hospital:

1.54%
State:

2.26%
Dysequilibrium
Average Covered Charges
This Hospital:

$11,198
Massachusetts:

$11,223
Average Total Payments
Here:

$3,981
State:

$4,966
Number of discharges: 12
This Hospital:

0.77%
State:

0.61%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$13,129
Massachusetts:

$12,124
Average Total Payments
Here:

$4,529
State:

$5,687
Number of discharges: 65
Here:

4.17%
Massachusetts:

4.36%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
This Hospital:

$12,633
State:

$10,973
Average Total Payments
This Hospital:

$4,024
State:

$5,256
Number of discharges: 19
Here:

1.22%
State:

0.42%
Fx, Sprn, Strn and Disl Except Femur, Hip, Pelvis and Thigh without Major Complications
Average Covered Charges
Here:

$12,029
State:

$11,257
Average Total Payments
Here:

$4,310
Massachusetts:

$5,486
Number of discharges: 20
This Hospital:

1.28%
Massachusetts:

0.71%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$14,882
Massachusetts:

$17,305
Average Total Payments
This Hospital:

$6,338
State:

$8,001
Number of discharges: 28
This Hospital:

1.79%
State:

2.01%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$26,457
State:

$27,685
Average Total Payments
Here:

$10,765
Massachusetts:

$13,824
Number of discharges: 13
Here:

0.83%
State:

0.69%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$19,273
State:

$15,067
Average Total Payments
This Hospital:

$5,546
State:

$7,402
Number of discharges: 22
Here:

1.41%
Massachusetts:

0.72%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$19,514
State:

$11,121
Average Total Payments
Here:

$3,969
Massachusetts:

$5,063
Number of discharges: 18
This Hospital:

1.15%
State:

0.52%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$12,498
State:

$15,544
Average Total Payments
This Hospital:

$6,076
Massachusetts:

$7,997
Number of discharges: 56
Here:

3.59%
State:

3.29%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$16,425
Massachusetts:

$20,800
Average Total Payments
This Hospital:

$8,780
State:

$11,374
Number of discharges: 32
Here:

2.05%
Massachusetts:

2.49%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$11,904
Massachusetts:

$11,002
Average Total Payments
Here:

$4,272
Massachusetts:

$5,276
Number of discharges: 29
Here:

1.86%
Massachusetts:

1.40%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$30,514
Massachusetts:

$34,898
Average Total Payments
This Hospital:

$11,937
Massachusetts:

$14,569
Number of discharges: 31
Here:

1.99%
State:

0.99%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$18,383
State:

$21,398
Average Total Payments
This Hospital:

$7,053
Massachusetts:

$9,714
Number of discharges: 25
Here:

1.60%
Massachusetts:

1.28%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$32,872
Massachusetts:

$33,644
Average Total Payments
This Hospital:

$11,169
Massachusetts:

$15,511
Number of discharges: 17
Here:

1.09%
State:

0.74%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$18,156
State:

$17,699
Average Total Payments
Here:

$5,254
State:

$6,528
Number of discharges: 22
Here:

1.41%
Massachusetts:

0.70%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$18,019
State:

$15,868
Average Total Payments
This Hospital:

$7,056
Massachusetts:

$8,932
Number of discharges: 28
This Hospital:

1.79%
State:

1.16%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$11,155
State:

$11,735
Average Total Payments
This Hospital:

$4,740
Massachusetts:

$5,950
Number of discharges: 45
Here:

2.88%
Massachusetts:

3.33%
Major Cardiovasc Procedures without Major Complications
Average Covered Charges
This Hospital:

$42,079
State:

$72,505
Average Total Payments
This Hospital:

$19,629
State:

$27,532
Number of discharges: 14
Here:

0.90%
State:

0.45%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$38,292
State:

$34,815
Average Total Payments
This Hospital:

$13,296
Massachusetts:

$16,169
Number of discharges: 141
Here:

9.04%
Massachusetts:

5.05%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
Here:

$40,760
State:

$47,736
Average Total Payments
Here:

$15,197
State:

$20,782
Number of discharges: 11
This Hospital:

0.71%
State:

0.73%
Major Small and Large Bowel Procedures with Major Complications
Average Covered Charges
This Hospital:

$73,327
Massachusetts:

$89,293
Average Total Payments
This Hospital:

$31,971
State:

$41,855
Number of discharges: 14
This Hospital:

0.90%
Massachusetts:

0.44%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$13,306
Massachusetts:

$13,283
Average Total Payments
Here:

$4,952
State:

$6,375
Number of discharges: 24
This Hospital:

1.54%
State:

1.27%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$13,328
State:

$17,371
Average Total Payments
This Hospital:

$6,830
State:

$9,228
Number of discharges: 13
This Hospital:

0.83%
State:

0.65%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$10,635
State:

$11,032
Average Total Payments
Here:

$4,602
Massachusetts:

$5,408
Number of discharges: 45
Here:

2.88%
State:

2.34%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$18,438
Massachusetts:

$16,291
Average Total Payments
This Hospital:

$6,428
State:

$8,089
Number of discharges: 17
Here:

1.09%
Massachusetts:

0.74%
Other Vascular Procedures with Complications
Average Covered Charges
Here:

$49,171
Massachusetts:

$57,770
Average Total Payments
This Hospital:

$16,302
State:

$22,087
Number of discharges: 11
Here:

0.71%
Massachusetts:

0.51%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$18,292
Massachusetts:

$18,051
Average Total Payments
Here:

$8,638
State:

$9,910
Number of discharges: 15
This Hospital:

0.96%
Massachusetts:

1.08%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$14,550
Massachusetts:

$18,441
Average Total Payments
Here:

$5,712
State:

$8,312
Number of discharges: 13
This Hospital:

0.83%
State:

0.46%
Red Blood Cell Disorders with Major Complications
Average Covered Charges
This Hospital:

$14,365
State:

$19,676
Average Total Payments
This Hospital:

$7,818
State:

$10,196
Number of discharges: 12
Here:

0.77%
State:

0.28%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
Here:

$12,110
Massachusetts:

$12,727
Average Total Payments
Here:

$4,912
State:

$6,341
Number of discharges: 18
This Hospital:

1.15%
State:

1.15%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$16,072
Massachusetts:

$14,101
Average Total Payments
Here:

$6,384
State:

$7,793
Number of discharges: 24
This Hospital:

1.54%
Massachusetts:

2.19%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$22,542
Massachusetts:

$22,295
Average Total Payments
This Hospital:

$9,835
State:

$12,764
Number of discharges: 18
This Hospital:

1.15%
State:

1.23%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$17,591
State:

$20,284
Average Total Payments
Here:

$8,511
State:

$10,835
Number of discharges: 35
Here:

2.24%
Massachusetts:

1.09%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$28,650
Massachusetts:

$26,638
Average Total Payments
This Hospital:

$12,228
State:

$15,116
Number of discharges: 31
Here:

1.99%
Massachusetts:

1.06%
Seizures without Major Complications
Average Covered Charges
Here:

$12,000
State:

$14,164
Average Total Payments
Here:

$4,749
State:

$6,348
Number of discharges: 17
This Hospital:

1.09%
State:

0.94%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$23,108
State:

$27,269
Average Total Payments
Here:

$11,461
State:

$14,585
Number of discharges: 101
Here:

6.47%
Massachusetts:

3.66%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$16,992
State:

$16,201
Average Total Payments
This Hospital:

$6,898
Massachusetts:

$8,660
Number of discharges: 43
This Hospital:

2.76%
State:

1.16%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$15,345
Massachusetts:

$14,686
Average Total Payments
This Hospital:

$6,335
State:

$7,667
Number of discharges: 38
This Hospital:

2.44%
Massachusetts:

3.03%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$21,528
State:

$20,722
Average Total Payments
Here:

$9,018
State:

$11,062
Number of discharges: 23
Here:

1.47%
State:

1.66%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$10,237
State:

$10,334
Average Total Payments
This Hospital:

$4,724
State:

$5,319
Number of discharges: 25
Here:

1.60%
Massachusetts:

1.20%
Syncope and Collapse
Average Covered Charges
Here:

$10,637
State:

$10,915
Average Total Payments
Here:

$5,046
Massachusetts:

$5,557
Number of discharges: 49
Here:

3.14%
State:

2.83%
Transient Ischemia
Average Covered Charges
Here:

$14,062
State:

$13,501
Average Total Payments
Here:

$4,557
State:

$5,542
Number of discharges: 28
Here:

1.79%
Massachusetts:

0.97%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

32.100%
Massachusetts:

34.287%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

15.200%
State:

9.164%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.022%
Massachusetts:

0.074%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.004%
State:

0.008%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

12.300%
Massachusetts:

5.508%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

0.900%
State:

2.235%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 45%

How often did nurses communicate well with patients?

Sometimes or never
Here:

4%
State:

5%
Usually
Here:

16%
Massachusetts:

17%
Always
This Hospital:

80%
Massachusetts:

78%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
Massachusetts:

5%
Usually
Here:

17%
Massachusetts:

15%
Always
Here:

79%
State:

80%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

9%
State:

10%
Usually
This Hospital:

27%
State:

26%
Always
Here:

64%
Massachusetts:

64%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

5%
Massachusetts:

7%
Usually
Here:

20%
Massachusetts:

22%
Always
Here:

75%
Massachusetts:

71%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

20%
State:

19%
Usually
This Hospital:

16%
State:

19%
Always
Here:

64%
Massachusetts:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

7%
State:

8%
Usually
Here:

22%
Massachusetts:

19%
Always
Here:

71%
State:

73%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

15%
Massachusetts:

15%
Usually
This Hospital:

34%
State:

34%
Always
This Hospital:

51%
Massachusetts:

51%

Were patients given information about what to do during their recovery at home?

Yes
Here:

85%
Massachusetts:

86%
No
This Hospital:

15%
State:

14%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

6%
State:

8%
7 or 8
Here:

22%
Massachusetts:

24%
9 or 10
This Hospital:

72%
State:

68%

Would patients recommend the hospital to friends and family?

No
This Hospital:

2%
Massachusetts:

4%
Yes, probably
This Hospital:

20%
State:

23%
Yes, definitely
This Hospital:

78%
State:

73%

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