EAST VALLEY HOSPITAL MEDICAL CENTER - GLENDORA, CA

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Addresss:
150 WEST ROUTE 66
GLENDORA, CA, 91740
Phone (make sure to verify first before calling): (626) 335-0231

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Psychiatric Units

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 17.00
Registered Professional Nurses : 97.00
Other Salaried Personnel : 185.00
Registered Pharmacists : 1.60
Respiratory Therapists : 6.00
Medical Social Workers : 1.00

Number Of Beds
Total: 128
Total Certified: 128
Psychiatric Unit Beds: 21

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Surgical Services
Obstetric Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Therapeutic Radiology Services

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 13%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

12%
California:

7%
Usually
This Hospital:

24%
California:

21%
Always
This Hospital:

64%
State:

72%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

7%
State:

6%
Usually
This Hospital:

18%
California:

17%
Always
Here:

75%
State:

77%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

20%
State:

13%
Usually
Here:

29%
California:

28%
Always
Here:

51%
California:

59%

How often was patients' pain well controlled?

Sometimes or never
Here:

16%
California:

8%
Usually
Here:

32%
California:

25%
Always
Here:

52%
State:

67%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

32%
State:

23%
Usually
Here:

17%
State:

19%
Always
Here:

51%
State:

58%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

10%
California:

10%
Usually
Here:

18%
State:

21%
Always
This Hospital:

72%
California:

69%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

25%
State:

18%
Usually
Here:

27%
State:

33%
Always
Here:

48%
State:

49%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

74%
State:

81%
No
This Hospital:

26%
California:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

21%
State:

10%
7 or 8
Here:

32%
California:

24%
9 or 10
This Hospital:

47%
State:

66%

Would patients recommend the hospital to friends and family?

No
Here:

12%
California:

7%
Yes, probably
This Hospital:

44%
California:

24%
Yes, definitely
This Hospital:

44%
California:

69%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$89,677
State:

$83,364
Average Total Payments
This Hospital:

$15,713
California:

$15,491
Number of discharges: 12
This Hospital:

3.40%
State:

0.94%
Cellulitis without Major Complications
Average Covered Charges
Here:

$34,807
California:

$36,707
Average Total Payments
Here:

$7,160
State:

$7,245
Number of discharges: 17
Here:

4.82%
California:

2.08%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$34,489
California:

$46,809
Average Total Payments
This Hospital:

$8,309
California:

$8,290
Number of discharges: 24
This Hospital:

6.80%
State:

1.75%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$44,551
State:

$58,013
Average Total Payments
Here:

$10,139
California:

$10,305
Number of discharges: 23
This Hospital:

6.52%
California:

2.00%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$28,899
California:

$36,899
Average Total Payments
Here:

$6,107
State:

$6,233
Number of discharges: 20
Here:

5.67%
California:

3.09%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$59,985
State:

$70,963
Average Total Payments
Here:

$12,486
State:

$13,159
Number of discharges: 13
This Hospital:

3.68%
California:

3.03%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$45,553
State:

$52,262
Average Total Payments
This Hospital:

$10,391
State:

$10,172
Number of discharges: 23
This Hospital:

6.52%
State:

0.99%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$28,424
California:

$36,114
Average Total Payments
This Hospital:

$6,695
State:

$6,728
Number of discharges: 37
This Hospital:

10.48%
California:

2.98%
Medical Back Problems without Major Complications
Average Covered Charges
Here:

$27,702
California:

$42,156
Average Total Payments
This Hospital:

$6,998
California:

$6,908
Number of discharges: 14
This Hospital:

3.97%
State:

0.92%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
Here:

$39,017
California:

$49,218
Average Total Payments
Here:

$9,626
State:

$10,092
Number of discharges: 11
This Hospital:

3.12%
State:

0.94%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$23,234
State:

$32,446
Average Total Payments
Here:

$5,762
California:

$5,975
Number of discharges: 24
Here:

6.80%
State:

2.21%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$37,354
California:

$49,604
Average Total Payments
This Hospital:

$8,472
State:

$8,812
Number of discharges: 19
This Hospital:

5.38%
State:

0.66%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$36,217
State:

$35,878
Average Total Payments
Here:

$6,793
State:

$7,039
Number of discharges: 11
Here:

3.12%
State:

1.21%
Seizures without Major Complications
Average Covered Charges
Here:

$25,531
State:

$38,752
Average Total Payments
This Hospital:

$6,479
California:

$6,932
Number of discharges: 11
Here:

3.12%
California:

0.59%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
This Hospital:

$75,710
State:

$90,173
Average Total Payments
This Hospital:

$15,945
State:

$16,748
Number of discharges: 46
Here:

13.03%
California:

7.21%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$44,444
State:

$48,755
Average Total Payments
This Hospital:

$8,615
California:

$8,695
Number of discharges: 36
This Hospital:

10.20%
State:

2.75%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
Here:

$58,741
California:

$70,362
Average Total Payments
Here:

$12,091
California:

$12,496
Number of discharges: 12
This Hospital:

3.40%
California:

1.89%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
Here:

100.0%
California:

99.3%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
California:

99.0%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

97.0%
State:

98.9%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

93.0%
California:

96.2%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

96.0%
State:

96.1%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

95.0%
California:

96.7%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

86.0%
State:

94.3%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

94.0%
State:

95.8%

Surgery

Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
California:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

13.9%
California:

14.9%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.0%
State:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

9.4%
California:

11.7%
30-Day Readmission Rates from Heart Attack
Here:

18.7%
State:

19.3%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.0%
California:

24.4%
30-Day Readmission Rates from Pneumonia
This Hospital:

17.5%
California:

18.3%

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