CRYSTAL CLINIC ORTHOPAEDIC CENTER - AKRON, OH

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Addresss:
444 NORTH MAIN STREET
AKRON, OH, 44310
Phone (make sure to verify first before calling): (330) 668-4040

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: No

Other nearby hospitals and nursing homes


Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 54%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

3%
State:

4%
Usually
This Hospital:

17%
Ohio:

17%
Always
This Hospital:

80%
State:

79%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

5%
Ohio:

5%
Usually
Here:

15%
Ohio:

16%
Always
This Hospital:

80%
Ohio:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

7%
State:

8%
Usually
Here:

30%
State:

25%
Always
This Hospital:

63%
Ohio:

67%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

6%
Ohio:

6%
Usually
Here:

24%
Ohio:

24%
Always
This Hospital:

70%
Ohio:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

19%
Ohio:

20%
Usually
This Hospital:

16%
State:

18%
Always
This Hospital:

65%
Ohio:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

6%
State:

7%
Usually
This Hospital:

22%
Ohio:

19%
Always
Here:

72%
State:

74%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

13%
State:

11%
Usually
This Hospital:

32%
Ohio:

32%
Always
This Hospital:

55%
Ohio:

57%

Were patients given information about what to do during their recovery at home?

Yes
Here:

90%
State:

85%
No
This Hospital:

10%
Ohio:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

7%
State:

8%
7 or 8
This Hospital:

22%
State:

22%
9 or 10
Here:

71%
State:

70%

Would patients recommend the hospital to friends and family?

No
Here:

4%
Ohio:

4%
Yes, probably
This Hospital:

21%
State:

25%
Yes, definitely
Here:

75%
Ohio:

71%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

29.700%
Ohio:

34.110%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Back and Neck Procedures Except Spinal Fusion without Complications
Average Covered Charges
Here:

$7,075
Ohio:

$25,577
Average Total Payments
Here:

$5,210
Ohio:

$6,463
Number of discharges: 73
Here:

9.26%
State:

0.42%
Cervical Spinal Fusion without Complications
Average Covered Charges
This Hospital:

$18,645
Ohio:

$46,617
Average Total Payments
This Hospital:

$11,166
State:

$14,121
Number of discharges: 30
This Hospital:

3.81%
State:

0.28%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
Here:

$13,425
State:

$39,606
Average Total Payments
Here:

$9,186
Ohio:

$11,457
Number of discharges: 52
Here:

6.60%
State:

0.96%
Major Joint Replacement or Reattachment of Lower Extremity with Major Complications
Average Covered Charges
This Hospital:

$20,098
State:

$75,772
Average Total Payments
Here:

$12,810
Ohio:

$21,921
Number of discharges: 15
Here:

1.90%
State:

0.23%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
Here:

$15,465
State:

$43,077
Average Total Payments
Here:

$10,740
State:

$13,260
Number of discharges: 512
This Hospital:

64.97%
Ohio:

5.47%
Spinal Fusion Except Cervical without Major Complications
Average Covered Charges
Here:

$29,492
Ohio:

$82,522
Average Total Payments
Here:

$20,415
Ohio:

$26,056
Number of discharges: 106
This Hospital:

13.45%
State:

0.87%

Process of Care

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

98.0%
Ohio:

98.2%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

100.0%
Ohio:

97.2%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

100.0%
Ohio:

98.8%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
Ohio:

97.1%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
Here:

100.0%
State:

98.2%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
Ohio:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

89.0%
State:

94.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

90.0%
State:

97.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

98.0%
Ohio:

95.7%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
Ohio:

96.3%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

100.0%
State:

99.7%

Hospital Acquired Conditions

Falls and injuries
Here:

1.267%
Ohio:

0.740%

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