CRITTENDEN MEMORIAL HOSPITAL - WEST MEMPHIS, AR

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Addresss:
200 TYLER
WEST MEMPHIS, AR, 72301
Phone (make sure to verify first before calling): (870) 735-1500

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Rehabilitation Units

Other nearby nursing homes


Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Bronchitis and Asthma with Complications
Average Covered Charges
Here:

$17,780
Arkansas:

$13,806
Average Total Payments
Here:

$6,065
Arkansas:

$5,032
Number of discharges: 23
Here:

2.17%
State:

0.34%
Bronchitis and Asthma without Complications
Average Covered Charges
Here:

$13,363
State:

$10,852
Average Total Payments
Here:

$4,371
Arkansas:

$3,845
Number of discharges: 18
This Hospital:

1.70%
Arkansas:

0.21%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$11,734
Arkansas:

$9,784
Average Total Payments
This Hospital:

$4,114
State:

$3,320
Number of discharges: 26
Here:

2.46%
Arkansas:

1.87%
Chest Pain
Average Covered Charges
Here:

$13,601
Arkansas:

$11,787
Average Total Payments
Here:

$3,962
State:

$3,218
Number of discharges: 16
This Hospital:

1.51%
State:

1.39%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$21,000
Arkansas:

$16,636
Average Total Payments
This Hospital:

$6,984
Arkansas:

$5,641
Number of discharges: 41
This Hospital:

3.88%
Arkansas:

1.98%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$35,221
State:

$20,478
Average Total Payments
Here:

$8,599
Arkansas:

$6,847
Number of discharges: 23
This Hospital:

2.17%
State:

2.04%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$17,263
Arkansas:

$13,025
Average Total Payments
This Hospital:

$5,150
Arkansas:

$4,289
Number of discharges: 38
This Hospital:

3.59%
State:

1.89%
Circulatory Disorders Except Acute Myocardial Infarction, with Card Cath without Major Complications
Average Covered Charges
This Hospital:

$31,527
State:

$23,818
Average Total Payments
This Hospital:

$7,930
State:

$6,292
Number of discharges: 27
This Hospital:

2.55%
State:

2.74%
Diabetes with Complications
Average Covered Charges
This Hospital:

$15,823
Arkansas:

$14,900
Average Total Payments
This Hospital:

$5,895
Arkansas:

$4,898
Number of discharges: 26
This Hospital:

2.46%
Arkansas:

0.65%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$17,154
State:

$15,315
Average Total Payments
Here:

$5,172
State:

$4,305
Number of discharges: 33
Here:

3.12%
Arkansas:

3.62%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$23,574
State:

$20,408
Average Total Payments
This Hospital:

$7,409
Arkansas:

$5,982
Number of discharges: 22
This Hospital:

2.08%
State:

1.92%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$33,769
Arkansas:

$34,461
Average Total Payments
This Hospital:

$12,612
Arkansas:

$10,335
Number of discharges: 15
Here:

1.42%
State:

0.61%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$15,431
Arkansas:

$13,426
Average Total Payments
Here:

$5,464
State:

$4,268
Number of discharges: 14
Here:

1.32%
State:

0.44%
G.I. Obstruction with Complications
Average Covered Charges
Here:

$16,064
Arkansas:

$17,370
Average Total Payments
This Hospital:

$6,736
State:

$5,570
Number of discharges: 12
This Hospital:

1.13%
Arkansas:

0.70%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$12,743
Arkansas:

$12,726
Average Total Payments
This Hospital:

$4,613
Arkansas:

$3,760
Number of discharges: 12
Here:

1.13%
State:

0.41%
Heart Failure and Shock with Complications
Average Covered Charges
Here:

$20,204
State:

$17,465
Average Total Payments
This Hospital:

$7,313
Arkansas:

$5,859
Number of discharges: 55
Here:

5.20%
Arkansas:

3.17%
Heart Failure and Shock with Major Complications
Average Covered Charges
This Hospital:

$36,375
State:

$28,268
Average Total Payments
This Hospital:

$10,878
State:

$8,662
Number of discharges: 25
This Hospital:

2.36%
State:

2.18%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$13,627
Arkansas:

$12,406
Average Total Payments
Here:

$4,935
State:

$3,978
Number of discharges: 41
This Hospital:

3.88%
Arkansas:

1.65%
Hypertension without Major Complications
Average Covered Charges
Here:

$11,367
State:

$10,568
Average Total Payments
Here:

$4,430
State:

$3,564
Number of discharges: 12
This Hospital:

1.13%
Arkansas:

0.35%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$20,924
State:

$18,643
Average Total Payments
This Hospital:

$8,209
Arkansas:

$6,646
Number of discharges: 21
Here:

1.98%
State:

1.69%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$16,684
State:

$15,028
Average Total Payments
This Hospital:

$5,599
Arkansas:

$4,813
Number of discharges: 15
This Hospital:

1.42%
Arkansas:

0.87%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$26,121
State:

$21,323
Average Total Payments
This Hospital:

$8,466
Arkansas:

$7,028
Number of discharges: 15
Here:

1.42%
State:

0.79%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$13,453
Arkansas:

$13,623
Average Total Payments
This Hospital:

$5,558
State:

$4,576
Number of discharges: 56
This Hospital:

5.29%
Arkansas:

3.21%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$22,669
State:

$22,497
Average Total Payments
This Hospital:

$8,100
State:

$6,883
Number of discharges: 43
Here:

4.06%
State:

0.71%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$13,699
Arkansas:

$12,527
Average Total Payments
This Hospital:

$4,940
Arkansas:

$4,040
Number of discharges: 44
Here:

4.16%
State:

2.37%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$30,878
State:

$36,200
Average Total Payments
Here:

$12,911
State:

$11,292
Number of discharges: 19
Here:

1.80%
State:

0.60%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$36,300
State:

$23,064
Average Total Payments
This Hospital:

$9,735
Arkansas:

$7,571
Number of discharges: 40
Here:

3.78%
State:

1.58%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$15,085
State:

$15,818
Average Total Payments
Here:

$5,722
Arkansas:

$4,830
Number of discharges: 20
Here:

1.89%
State:

1.41%
Renal Failure with Complications
Average Covered Charges
Here:

$20,143
State:

$18,999
Average Total Payments
This Hospital:

$7,317
State:

$6,047
Number of discharges: 37
This Hospital:

3.50%
State:

1.85%
Renal Failure with Major Complications
Average Covered Charges
Here:

$33,633
Arkansas:

$31,360
Average Total Payments
Here:

$11,395
Arkansas:

$10,155
Number of discharges: 19
This Hospital:

1.80%
State:

1.26%
Renal Failure without Complications
Average Covered Charges
This Hospital:

$12,544
Arkansas:

$11,316
Average Total Payments
This Hospital:

$4,818
State:

$4,055
Number of discharges: 13
This Hospital:

1.23%
Arkansas:

0.19%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$30,169
State:

$22,441
Average Total Payments
This Hospital:

$10,624
State:

$8,489
Number of discharges: 12
Here:

1.13%
Arkansas:

0.99%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$33,703
Arkansas:

$42,898
Average Total Payments
This Hospital:

$15,734
Arkansas:

$13,634
Number of discharges: 12
This Hospital:

1.13%
Arkansas:

0.95%
Seizures without Major Complications
Average Covered Charges
This Hospital:

$13,409
Arkansas:

$14,719
Average Total Payments
This Hospital:

$5,487
Arkansas:

$4,754
Number of discharges: 13
Here:

1.23%
State:

0.47%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$35,849
Arkansas:

$31,667
Average Total Payments
This Hospital:

$13,735
State:

$11,118
Number of discharges: 31
This Hospital:

2.93%
State:

3.87%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$22,914
State:

$19,156
Average Total Payments
Here:

$8,314
Arkansas:

$6,658
Number of discharges: 13
This Hospital:

1.23%
State:

1.65%
Signs and Symptoms without Major Complications
Average Covered Charges
This Hospital:

$14,944
Arkansas:

$12,542
Average Total Payments
This Hospital:

$4,836
State:

$3,972
Number of discharges: 12
Here:

1.13%
State:

0.60%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$24,912
State:

$19,585
Average Total Payments
This Hospital:

$7,230
Arkansas:

$5,984
Number of discharges: 60
Here:

5.67%
State:

3.51%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$33,115
State:

$29,919
Average Total Payments
Here:

$10,939
Arkansas:

$8,721
Number of discharges: 24
This Hospital:

2.27%
Arkansas:

1.84%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
This Hospital:

$17,347
State:

$14,647
Average Total Payments
Here:

$5,102
Arkansas:

$4,171
Number of discharges: 19
Here:

1.80%
State:

1.79%
Syncope and Collapse
Average Covered Charges
Here:

$15,001
Arkansas:

$15,348
Average Total Payments
Here:

$5,195
State:

$4,495
Number of discharges: 25
This Hospital:

2.36%
Arkansas:

1.19%
Transient Ischemia
Average Covered Charges
This Hospital:

$16,626
State:

$13,440
Average Total Payments
This Hospital:

$5,248
State:

$4,330
Number of discharges: 16
Here:

1.51%
State:

0.83%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
This Hospital:

46.500%
State:

39.185%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

11.800%
State:

10.315%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.601%
Arkansas:

0.180%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.106%
State:

0.062%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

3.000%
State:

4.940%

Hospital Acquired Conditions

Falls and injuries
Here:

0.303%
Arkansas:

0.772%
Blood infection from a catheter in a large vein
This Hospital:

0.303%
State:

0.471%

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

89.0%
Arkansas:

98.8%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

4
Arkansas:

8
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

96.0%
State:

96.0%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

96.0%
State:

97.7%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

99.0%
State:

96.3%
Percent of Patients Given Discharge Instructions
Here:

95.0%
Arkansas:

93.3%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Arkansas:

99.6%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

99.0%
Arkansas:

96.3%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

99.0%
State:

97.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.6%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
This Hospital:

97.0%
State:

93.2%
Percent of Patients Assessed and Given Influenza Vaccination
This Hospital:

93.0%
Arkansas:

93.8%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

95.0%
State:

95.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

91.0%
Arkansas:

98.2%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
Here:

91.0%
Arkansas:

96.1%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
Here:

91.0%
Arkansas:

98.4%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

99.0%
State:

96.9%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
Arkansas:

97.8%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
Here:

72.0%
State:

91.2%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
Here:

76.0%
State:

95.7%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

86.0%
State:

96.9%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

91.0%
Arkansas:

96.0%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

99.0%
State:

99.6%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.4%
State:

16.1%
30-Day Mortality Rates from Heart Failure
This Hospital:

10.9%
State:

12.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

12.6%
State:

12.8%
30-Day Readmission Rates from Heart Attack
Here:

20.2%
Arkansas:

20.2%
30-Day Readmission Rates from Heart Failure
This Hospital:

26.5%
State:

25.8%
30-Day Readmission Rates from Pneumonia
This Hospital:

21.1%
Arkansas:

19.0%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 23%

How often did nurses communicate well with patients?

Sometimes or never
Here:

9%
State:

5%
Usually
Here:

18%
State:

17%
Always
This Hospital:

73%
State:

78%

How often did doctors communicate well with patients?

Sometimes or never
This Hospital:

7%
State:

4%
Usually
This Hospital:

14%
Arkansas:

13%
Always
Here:

79%
Arkansas:

83%

How often did patients receive help quickly from hospital staff?

Sometimes or never
This Hospital:

15%
State:

10%
Usually
This Hospital:

22%
Arkansas:

24%
Always
Here:

63%
Arkansas:

66%

How often was patients' pain well controlled?

Sometimes or never
Here:

15%
State:

7%
Usually
Here:

19%
State:

23%
Always
Here:

66%
State:

70%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

26%
State:

20%
Usually
Here:

16%
Arkansas:

18%
Always
Here:

58%
Arkansas:

62%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

14%
State:

10%
Usually
This Hospital:

19%
Arkansas:

18%
Always
This Hospital:

67%
Arkansas:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

10%
Arkansas:

8%
Usually
This Hospital:

25%
Arkansas:

27%
Always
Here:

65%
State:

65%

Were patients given information about what to do during their recovery at home?

Yes
Here:

72%
State:

81%
No
This Hospital:

28%
Arkansas:

19%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

15%
Arkansas:

9%
7 or 8
This Hospital:

26%
State:

22%
9 or 10
Here:

59%
Arkansas:

69%

Would patients recommend the hospital to friends and family?

No
Here:

12%
Arkansas:

6%
Yes, probably
Here:

33%
State:

25%
Yes, definitely
Here:

55%
Arkansas:

69%

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