COULEE COMMUNITY HOSPITAL - GRAND COULEE, WA

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Addresss:
411 FORTUYN ROAD
GRAND COULEE, WA, 99133
Phone (make sure to verify first before calling): (509) 633-1753

Hospital Type: Critical Access Hospitals
Hospital Owner: Government - Hospital District or Authority
Emergency Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 7.00
Registered Professional Nurses : 8.00
Other Salaried Personnel : 94.00
Certified Registered Nurse Anesthetists (CRNA) : 1.00
Dieticians : 0.25
Occupational Therapists : 0.25
Physical Therapists : 0.25
Registered Pharmacists : 1.00
Physicians : 3.00
Medical Laboratory Technologists : 2.00
Physician Assistants : 0.25
Diagnostic Radiology Technicians : 3.00
Nurse Practitioners: 3.00

Number Of Beds
Total: 48
Total Certified: 15

Provided Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Inpatient Surgical Services
Long Term Care (Swing-Beds) Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Urgent Care Center Services

Use of Medical Imaging

Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

7.400%
State:

8.405%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.048%
State:

0.091%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: Between 100 and 299
Survey Response Rate: 25%

How often did nurses communicate well with patients?

Sometimes or never
Here:

2%
Washington:

4%
Usually
Here:

18%
State:

20%
Always
This Hospital:

80%
Washington:

76%

How often did doctors communicate well with patients?

Sometimes or never
Here:

2%
State:

4%
Usually
Here:

22%
State:

17%
Always
Here:

76%
Washington:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

3%
Washington:

9%
Usually
This Hospital:

25%
State:

27%
Always
This Hospital:

72%
Washington:

64%

How often was patients' pain well controlled?

Sometimes or never
Here:

3%
State:

7%
Usually
This Hospital:

26%
Washington:

24%
Always
This Hospital:

71%
State:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

15%
State:

19%
Usually
This Hospital:

15%
State:

20%
Always
This Hospital:

70%
State:

61%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

5%
Washington:

8%
Usually
This Hospital:

16%
State:

20%
Always
This Hospital:

79%
State:

72%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

6%
State:

13%
Usually
Here:

32%
State:

34%
Always
Here:

62%
Washington:

53%

Were patients given information about what to do during their recovery at home?

Yes
Here:

89%
Washington:

85%
No
This Hospital:

11%
Washington:

15%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

5%
State:

8%
7 or 8
This Hospital:

20%
State:

23%
9 or 10
Here:

75%
Washington:

69%

Would patients recommend the hospital to friends and family?

No
Here:

2%
State:

4%
Yes, probably
Here:

33%
Washington:

23%
Yes, definitely
Here:

65%
State:

73%

Process of Care

Pneumonia

Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

8.0%
State:

98.4%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

62.0%
State:

96.2%

Outcome of Care

30-Day Mortality Rates from Pneumonia
Here:

12.2%
Washington:

12.5%
30-Day Readmission Rates from Heart Failure
This Hospital:

25.9%
State:

24.0%
30-Day Readmission Rates from Pneumonia
Here:

19.3%
State:

17.7%

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