CITY OF BERLIN HEALTH DEPT - BERLIN, NH

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Addresss:
CITY HALL 168 MAIN STREET
BERLIN, NH, 03570
Phone (make sure to verify first before calling): (603) 752-1272

Type of Ownership: Visiting Nurse Association
Offers Nursing Care Services: Yes
Offers Physical Therapy Services: Yes
Offers Occupational Therapy Services: Yes
Offers Speech Pathology Services: Yes
Offers Medical Social Services: No
Offers Home Health Aide Services: Yes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 2.00
Registered Professional Nurses : 4.50

Provided Services
Appliance And Equipment Services
Home Health Aide Services
Laboratory Services
Nursing Services
Occupational Therapy Services
Pharmacy Services
Physical Therapy Services
Speech Therapy Services

Home Health Quality Measures

How often the home health team began their patients' care in a timely manner
Here:

86.0%
New Hampshire:

92.1%
How often the home health team taught patients (or their family caregivers) about their drugs
Here:

80.0%
New Hampshire:

88.7%
How often the home health team checked patients' risk of falling
This Home Health Center:

97.0%
New Hampshire:

91.9%
How often the home health team checked patients for depression
This Home Health Center:

94.0%
State:

96.0%
How often the home health team determined whether patients received a flu shot for the current flu season
Here:

73.0%
State:

75.7%
How often the home health team determined whether their patients received a pneumococcal vaccine (pneumonia shot)
Here:

80.0%
New Hampshire:

73.6%
How often the home health team checked patients for pain
This Home Health Center:

92.0%
New Hampshire:

96.8%
How often the home health team treated their patients' pain
Here:

81.0%
State:

96.4%
How often the home health team included treatments to prevent pressure sores (bed sores) in the plan of care
This Home Health Center:

73.0%
State:

92.6%
How often the home health team checked patients for the risk of developing pressure sores (bed sores)
Here:

74.0%
New Hampshire:

96.4%
How often patients got better at walking or moving around
Here:

64.0%
State:

54.3%
How often patients got better at bathing
Here:

57.0%
State:

60.3%
How often patients had less pain when moving around
This Home Health Center:

74.0%
New Hampshire:

63.9%
How often patients' breathing improved
This Home Health Center:

53.0%
State:

61.1%
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
This Home Health Center:

11.0%
State:

13.9%
How often home health patients had to be admitted to the hospital
This Home Health Center:

36.0%
New Hampshire:

25.9%
Percent of patients who reported that their home health team gave care in a professional way
Here:

91.0%
New Hampshire:

89.1%
Percent of patients who reported that their home health team communicated well with them
This Home Health Center:

83.0%
New Hampshire:

87.7%
Percent of patients who reported that their home health team discussed medicines, pain, and home safety with them
This Home Health Center:

81.0%
New Hampshire:

82.8%
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
Here:

93.0%
New Hampshire:

86.6%
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
This Home Health Center:

92.0%
New Hampshire:

83.4%

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