CHESTNUT HILL HOSPITAL - PHILADELPHIA, PA

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Addresss:
8835 GERMANTOWN AVE
PHILADELPHIA, PA, 19118
Phone (make sure to verify first before calling): (215) 248-8200

Hospital Type: Acute Care Hospitals
Hospital Owner: Proprietary
Emergency Services: Yes
Type: Psychiatric Units

Other nearby nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 1.00
Registered Professional Nurses : 151.80
Other Salaried Personnel : 454.23
Physical Therapists : 6.00
Registered Pharmacists : 3.34
Respiratory Therapists : 9.50
Physicians : 8.02
Medical Social Workers : 1.00
Diagnostic Radiology Technicians : 19.05
Residents (Physicians) : 21.00

Number Of Beds
Total: 179
Total Certified: 114
Psychiatric Unit Beds: 12

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anesthesia Services
Blood Bank Services
CT Scanner Services
Cardiac Catheterization Laboratory Services
Chemotherapy Services
Clinical Laboratory Services
Dedicated Emergency Department Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Extracorporeal Shock Wave Lithotripter Services
Geriatric Psychiatric Services
ICU - Medical/Surgical Services
ICU - Neonatal Services
Inpatient Surgical Services
Magnetic Resonance Imaging (Mri) Services
Neonatal Nursery Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Opthalmic Surgery Services
Orthopedic Surgery Services
Outpatient Services
Outpatient Surgery Unit Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Respiratory Care Services
Social Services
Speech Pathology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

100.0%
Pennsylvania:

99.4%
Percent of Patients Given Aspirin at Discharge
This Hospital:

100.0%
State:

99.5%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

100.0%
Pennsylvania:

97.2%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

100.0%
State:

99.2%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

14
State:

9
Average number of minutes before outpatients with chest pain or possible heart attack were transferred to another hospital
This Hospital:

86
Pennsylvania:

72
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
This Hospital:

98.0%
State:

96.6%
Patients Given a Prescription for a Statin at Discharge
Here:

100.0%
Pennsylvania:

97.3%

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

99.0%
Pennsylvania:

99.3%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
This Hospital:

99.0%
State:

96.5%
Percent of Patients Given Discharge Instructions
This Hospital:

100.0%
Pennsylvania:

93.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
Pennsylvania:

99.4%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
This Hospital:

96.0%
Pennsylvania:

96.6%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
Here:

100.0%
Pennsylvania:

97.4%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

100.0%
State:

98.9%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

100.0%
Pennsylvania:

95.7%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

100.0%
State:

94.1%
Percent of Patients Assessed and Given Pneumococcal Vaccination
This Hospital:

100.0%
State:

96.6%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
Here:

100.0%
State:

98.6%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

100.0%
State:

97.5%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

100.0%
Pennsylvania:

98.5%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

100.0%
Pennsylvania:

98.0%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

100.0%
Pennsylvania:

98.6%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
Here:

100.0%
State:

99.9%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

100.0%
Pennsylvania:

95.6%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

100.0%
Pennsylvania:

96.9%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
Here:

100.0%
State:

95.6%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
This Hospital:

100.0%
State:

95.7%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
This Hospital:

100.0%
Pennsylvania:

99.8%

Outcome of Care

30-Day Mortality Rates from Heart Attack
Here:

14.9%
State:

14.8%
30-Day Mortality Rates from Heart Failure
This Hospital:

11.7%
Pennsylvania:

10.9%
30-Day Mortality Rates from Pneumonia
This Hospital:

13.7%
State:

11.8%
30-Day Readmission Rates from Heart Attack
Here:

20.7%
State:

19.2%
30-Day Readmission Rates from Heart Failure
This Hospital:

29.7%
State:

24.8%
30-Day Readmission Rates from Pneumonia
This Hospital:

20.0%
Pennsylvania:

18.6%

Hospital Acquired Conditions

Objects Accidentally Left in the Body After Surgery
This Hospital:

0.144%
State:

0.127%
Falls and injuries
Here:

0.289%
State:

0.708%
Blood infection from a catheter in a large vein
This Hospital:

0.289%
State:

0.389%
Infection from a Urinary Catheter
Here:

0.289%
Pennsylvania:

0.504%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
Here:

$53,059
State:

$35,398
Average Total Payments
This Hospital:

$7,201
State:

$7,813
Number of discharges: 18
Here:

0.93%
State:

0.64%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
This Hospital:

$91,762
State:

$49,161
Average Total Payments
This Hospital:

$11,422
State:

$11,984
Number of discharges: 20
Here:

1.03%
State:

1.10%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
Here:

$32,484
Pennsylvania:

$24,778
Average Total Payments
This Hospital:

$5,238
State:

$5,248
Number of discharges: 12
Here:

0.62%
State:

0.33%
Atherosclerosis without Major Complications
Average Covered Charges
This Hospital:

$29,584
State:

$18,959
Average Total Payments
This Hospital:

$3,820
State:

$3,975
Number of discharges: 12
Here:

0.62%
State:

0.35%
Bronchitis and Asthma with Complications
Average Covered Charges
This Hospital:

$48,690
State:

$29,111
Average Total Payments
Here:

$5,519
Pennsylvania:

$5,893
Number of discharges: 11
Here:

0.57%
Pennsylvania:

0.63%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
Here:

$43,574
State:

$24,639
Average Total Payments
Here:

$5,430
State:

$5,656
Number of discharges: 41
Here:

2.11%
Pennsylvania:

1.67%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
Here:

$79,292
Pennsylvania:

$36,008
Average Total Payments
Here:

$8,086
Pennsylvania:

$8,468
Number of discharges: 13
This Hospital:

0.67%
State:

1.01%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
This Hospital:

$32,433
Pennsylvania:

$17,588
Average Total Payments
This Hospital:

$3,735
Pennsylvania:

$3,835
Number of discharges: 32
Here:

1.65%
State:

1.86%
Cellulitis without Major Complications
Average Covered Charges
This Hospital:

$32,576
Pennsylvania:

$21,833
Average Total Payments
Here:

$5,246
State:

$5,569
Number of discharges: 37
Here:

1.91%
State:

2.29%
Chest Pain
Average Covered Charges
This Hospital:

$39,137
Pennsylvania:

$21,791
Average Total Payments
Here:

$3,683
Pennsylvania:

$3,879
Number of discharges: 44
This Hospital:

2.27%
State:

1.55%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$58,715
State:

$29,850
Average Total Payments
This Hospital:

$6,284
State:

$6,479
Number of discharges: 43
Here:

2.21%
State:

2.15%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
Here:

$62,543
State:

$35,841
Average Total Payments
Here:

$7,452
Pennsylvania:

$7,862
Number of discharges: 41
Here:

2.11%
Pennsylvania:

1.99%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
This Hospital:

$41,545
State:

$21,975
Average Total Payments
Here:

$4,579
State:

$4,841
Number of discharges: 35
Here:

1.80%
Pennsylvania:

1.72%
Degenerative Nervous System Disorders without Major Complications
Average Covered Charges
Here:

$35,448
Pennsylvania:

$29,684
Average Total Payments
This Hospital:

$5,902
Pennsylvania:

$6,655
Number of discharges: 23
Here:

1.18%
State:

0.53%
Diabetes with Complications
Average Covered Charges
This Hospital:

$44,331
Pennsylvania:

$27,059
Average Total Payments
This Hospital:

$5,360
Pennsylvania:

$5,943
Number of discharges: 25
This Hospital:

1.29%
Pennsylvania:

0.68%
Dysequilibrium
Average Covered Charges
This Hospital:

$31,336
Pennsylvania:

$22,784
Average Total Payments
This Hospital:

$4,283
State:

$4,395
Number of discharges: 14
Here:

0.72%
Pennsylvania:

0.46%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders with Major Complications
Average Covered Charges
This Hospital:

$59,692
State:

$40,947
Average Total Payments
This Hospital:

$7,409
State:

$8,470
Number of discharges: 17
Here:

0.88%
Pennsylvania:

0.61%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
Here:

$39,151
State:

$24,456
Average Total Payments
This Hospital:

$4,719
Pennsylvania:

$4,986
Number of discharges: 57
This Hospital:

2.94%
Pennsylvania:

3.72%
Fractures of Hip and Pelvis without Major Complications
Average Covered Charges
Here:

$26,400
State:

$21,079
Average Total Payments
Here:

$4,744
State:

$4,697
Number of discharges: 15
This Hospital:

0.77%
Pennsylvania:

0.36%
G.I. Hemorrhage with Complications
Average Covered Charges
This Hospital:

$44,294
Pennsylvania:

$29,883
Average Total Payments
This Hospital:

$6,602
State:

$6,883
Number of discharges: 60
Here:

3.09%
State:

2.08%
G.I. Hemorrhage with Major Complications
Average Covered Charges
Here:

$102,592
State:

$56,055
Average Total Payments
This Hospital:

$12,014
Pennsylvania:

$12,195
Number of discharges: 27
This Hospital:

1.39%
Pennsylvania:

0.73%
G.I. Hemorrhage without Complications
Average Covered Charges
Here:

$39,564
State:

$23,995
Average Total Payments
This Hospital:

$4,799
Pennsylvania:

$4,905
Number of discharges: 23
Here:

1.18%
Pennsylvania:

0.51%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$52,375
Pennsylvania:

$28,572
Average Total Payments
Here:

$6,102
State:

$6,337
Number of discharges: 24
This Hospital:

1.24%
State:

0.71%
G.I. Obstruction without Complications
Average Covered Charges
Here:

$35,560
State:

$21,101
Average Total Payments
Here:

$4,222
Pennsylvania:

$4,441
Number of discharges: 13
This Hospital:

0.67%
Pennsylvania:

0.45%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$51,851
Pennsylvania:

$29,163
Average Total Payments
Here:

$6,683
Pennsylvania:

$6,918
Number of discharges: 94
This Hospital:

4.84%
Pennsylvania:

3.75%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$74,215
State:

$40,714
Average Total Payments
This Hospital:

$9,080
State:

$9,817
Number of discharges: 65
Here:

3.35%
Pennsylvania:

2.71%
Heart Failure and Shock without Complications
Average Covered Charges
This Hospital:

$37,553
Pennsylvania:

$20,243
Average Total Payments
Here:

$4,449
State:

$4,587
Number of discharges: 32
This Hospital:

1.65%
Pennsylvania:

1.61%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$84,786
Pennsylvania:

$51,161
Average Total Payments
Here:

$12,122
State:

$12,050
Number of discharges: 17
Here:

0.88%
State:

1.07%
Infectious and Parasitic Diseases with O.R. Procedure with Major Complications
Average Covered Charges
This Hospital:

$167,472
State:

$155,828
Average Total Payments
This Hospital:

$29,191
State:

$38,158
Number of discharges: 11
Here:

0.57%
State:

0.50%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
This Hospital:

$60,653
Pennsylvania:

$36,649
Average Total Payments
Here:

$7,333
State:

$7,863
Number of discharges: 21
Here:

1.08%
Pennsylvania:

1.56%
Intracranial Hemorrhage or Cerebral Infarction with Major Complications
Average Covered Charges
This Hospital:

$109,984
Pennsylvania:

$59,762
Average Total Payments
Here:

$12,786
State:

$13,212
Number of discharges: 16
Here:

0.82%
State:

0.86%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
Here:

$45,015
Pennsylvania:

$28,288
Average Total Payments
Here:

$5,370
State:

$5,649
Number of discharges: 11
Here:

0.57%
State:

0.85%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
This Hospital:

$51,203
Pennsylvania:

$33,452
Average Total Payments
Here:

$7,378
State:

$7,881
Number of discharges: 35
This Hospital:

1.80%
Pennsylvania:

1.01%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
This Hospital:

$35,629
Pennsylvania:

$23,346
Average Total Payments
This Hospital:

$5,017
Pennsylvania:

$5,274
Number of discharges: 88
This Hospital:

4.53%
State:

2.94%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$119,232
Pennsylvania:

$51,015
Average Total Payments
Here:

$13,970
Pennsylvania:

$13,679
Number of discharges: 24
This Hospital:

1.24%
State:

5.31%
Medical Back Problems without Major Complications
Average Covered Charges
This Hospital:

$38,343
Pennsylvania:

$26,794
Average Total Payments
This Hospital:

$5,324
State:

$5,619
Number of discharges: 20
Here:

1.03%
Pennsylvania:

1.15%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes with Major Complications
Average Covered Charges
This Hospital:

$52,425
Pennsylvania:

$37,349
Average Total Payments
This Hospital:

$7,379
Pennsylvania:

$8,157
Number of discharges: 28
This Hospital:

1.44%
State:

0.66%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$34,064
State:

$21,864
Average Total Payments
Here:

$4,427
Pennsylvania:

$4,771
Number of discharges: 56
Here:

2.88%
Pennsylvania:

2.03%
Other Circulatory System Diagnoses with Major Complications
Average Covered Charges
This Hospital:

$88,575
Pennsylvania:

$63,291
Average Total Payments
This Hospital:

$10,911
Pennsylvania:

$13,908
Number of discharges: 17
Here:

0.88%
State:

0.63%
Other Digestive System Diagnoses with Complications
Average Covered Charges
This Hospital:

$49,608
Pennsylvania:

$29,869
Average Total Payments
Here:

$6,511
State:

$6,973
Number of discharges: 19
Here:

0.98%
State:

0.66%
Peripheral Vascular Disorders with Complications
Average Covered Charges
Here:

$38,036
State:

$28,031
Average Total Payments
Here:

$6,128
Pennsylvania:

$6,643
Number of discharges: 16
Here:

0.82%
State:

0.65%
Peripheral Vascular Disorders without Complications
Average Covered Charges
Here:

$29,785
State:

$20,578
Average Total Payments
Here:

$4,230
Pennsylvania:

$4,582
Number of discharges: 12
Here:

0.62%
Pennsylvania:

0.27%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
Here:

$62,544
Pennsylvania:

$34,570
Average Total Payments
This Hospital:

$8,391
Pennsylvania:

$11,356
Number of discharges: 14
This Hospital:

0.72%
Pennsylvania:

1.07%
Pulmonary Embolism without Major Complications
Average Covered Charges
Here:

$59,035
State:

$32,887
Average Total Payments
This Hospital:

$7,120
Pennsylvania:

$7,414
Number of discharges: 17
This Hospital:

0.88%
Pennsylvania:

0.46%
Red Blood Cell Disorders without Major Complications
Average Covered Charges
This Hospital:

$38,045
State:

$26,165
Average Total Payments
This Hospital:

$5,361
State:

$5,568
Number of discharges: 43
This Hospital:

2.21%
Pennsylvania:

1.18%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$45,647
Pennsylvania:

$29,333
Average Total Payments
Here:

$6,476
State:

$7,034
Number of discharges: 79
Here:

4.07%
State:

2.33%
Renal Failure with Major Complications
Average Covered Charges
This Hospital:

$58,295
State:

$43,566
Average Total Payments
This Hospital:

$10,317
State:

$11,198
Number of discharges: 40
Here:

2.06%
Pennsylvania:

1.49%
Renal Failure without Complications
Average Covered Charges
This Hospital:

$34,111
State:

$22,494
Average Total Payments
This Hospital:

$4,315
Pennsylvania:

$4,750
Number of discharges: 13
This Hospital:

0.67%
Pennsylvania:

0.31%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
Here:

$74,193
Pennsylvania:

$43,448
Average Total Payments
This Hospital:

$8,947
State:

$9,800
Number of discharges: 24
This Hospital:

1.24%
Pennsylvania:

0.82%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$93,813
Pennsylvania:

$54,086
Average Total Payments
This Hospital:

$12,543
Pennsylvania:

$12,976
Number of discharges: 20
This Hospital:

1.03%
Pennsylvania:

0.97%
Respiratory System Diagnosis with Ventilator Support 96+ Hours
Average Covered Charges
This Hospital:

$225,885
Pennsylvania:

$188,023
Average Total Payments
Here:

$31,847
Pennsylvania:

$38,405
Number of discharges: 14
Here:

0.72%
Pennsylvania:

0.36%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$96,243
Pennsylvania:

$74,959
Average Total Payments
This Hospital:

$14,024
State:

$16,074
Number of discharges: 35
This Hospital:

1.80%
Pennsylvania:

0.96%
Seizures without Major Complications
Average Covered Charges
Here:

$39,436
Pennsylvania:

$28,738
Average Total Payments
Here:

$5,034
Pennsylvania:

$5,717
Number of discharges: 24
This Hospital:

1.24%
State:

0.75%
Septicemia or Severe Sepsis with Mechanical Ventilation 96+ Hours
Average Covered Charges
Here:

$198,267
Pennsylvania:

$201,554
Average Total Payments
Here:

$35,702
Pennsylvania:

$42,480
Number of discharges: 17
Here:

0.88%
Pennsylvania:

0.26%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$91,614
State:

$50,114
Average Total Payments
This Hospital:

$11,899
Pennsylvania:

$12,705
Number of discharges: 123
Here:

6.33%
State:

3.92%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
This Hospital:

$55,179
State:

$28,351
Average Total Payments
This Hospital:

$7,511
Pennsylvania:

$7,480
Number of discharges: 36
Here:

1.85%
Pennsylvania:

1.62%
Signs and Symptoms without Major Complications
Average Covered Charges
Here:

$30,084
Pennsylvania:

$24,920
Average Total Payments
Here:

$4,331
State:

$5,242
Number of discharges: 14
This Hospital:

0.72%
Pennsylvania:

0.72%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
Here:

$55,547
Pennsylvania:

$29,567
Average Total Payments
This Hospital:

$6,366
Pennsylvania:

$6,703
Number of discharges: 49
Here:

2.52%
Pennsylvania:

2.73%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$103,943
Pennsylvania:

$41,229
Average Total Payments
Here:

$9,771
Pennsylvania:

$9,510
Number of discharges: 23
This Hospital:

1.18%
State:

1.78%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$45,654
State:

$21,186
Average Total Payments
This Hospital:

$4,758
Pennsylvania:

$4,668
Number of discharges: 15
Here:

0.77%
State:

1.11%
Syncope and Collapse
Average Covered Charges
This Hospital:

$39,833
Pennsylvania:

$23,856
Average Total Payments
Here:

$4,708
State:

$4,892
Number of discharges: 81
This Hospital:

4.17%
Pennsylvania:

2.49%
Transient Ischemia
Average Covered Charges
This Hospital:

$40,924
State:

$24,723
Average Total Payments
Here:

$4,789
Pennsylvania:

$4,885
Number of discharges: 22
This Hospital:

1.13%
Pennsylvania:

1.38%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

36.400%
Pennsylvania:

36.295%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
This Hospital:

7.800%
Pennsylvania:

8.255%
Outpatient CT scans of the abdomen that were combination (double) scans.
This Hospital:

0.074%
Pennsylvania:

0.151%
Outpatient CT scans of the chest that were combination (double) scans.
Here:

0.013%
State:

0.023%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 22%

How often did nurses communicate well with patients?

Sometimes or never
Here:

5%
State:

5%
Usually
Here:

17%
State:

18%
Always
Here:

78%
State:

77%

How often did doctors communicate well with patients?

Sometimes or never
Here:

4%
Pennsylvania:

5%
Usually
Here:

16%
State:

16%
Always
This Hospital:

80%
Pennsylvania:

79%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

12%
State:

10%
Usually
This Hospital:

27%
Pennsylvania:

26%
Always
Here:

61%
Pennsylvania:

64%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

9%
Pennsylvania:

7%
Usually
This Hospital:

23%
Pennsylvania:

24%
Always
This Hospital:

68%
Pennsylvania:

69%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
Here:

23%
Pennsylvania:

21%
Usually
This Hospital:

18%
Pennsylvania:

19%
Always
Here:

59%
State:

60%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
This Hospital:

13%
Pennsylvania:

9%
Usually
Here:

21%
State:

20%
Always
This Hospital:

66%
State:

71%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
This Hospital:

13%
State:

14%
Usually
This Hospital:

28%
State:

34%
Always
Here:

59%
State:

52%

Were patients given information about what to do during their recovery at home?

Yes
This Hospital:

80%
State:

83%
No
Here:

20%
State:

17%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
Here:

7%
State:

10%
7 or 8
Here:

27%
State:

24%
9 or 10
Here:

66%
State:

66%

Would patients recommend the hospital to friends and family?

No
Here:

6%
Pennsylvania:

5%
Yes, probably
Here:

28%
State:

28%
Yes, definitely
This Hospital:

66%
Pennsylvania:

67%

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