CHESHIRE MEDICAL CENTER - KEENE, NH

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Addresss:
580 COURT STREET
KEENE, NH, 03431
Phone (make sure to verify first before calling): (603) 354-5400

Hospital Type: Acute Care Hospitals
Hospital Owner: Voluntary non-profit - Private
Emergency Services: Yes
Type: Swing Bed Hospitals

Other nearby hospitals and nursing homes

Employment Full-Time Equivalent
Licensed Practical Or Vocational Nurses : 10.00
Registered Professional Nurses : 188.50
Other Salaried Personnel : 390.75
Certified Registered Nurse Anesthetists (CRNA) : 3.50
Dieticians : 2.00
Occupational Therapists : 6.75
Physical Therapists : 11.25
Registered Pharmacists : 5.00
Respiratory Therapists : 7.00
Speech Pathologists Or Audiologists : 2.00
Medical Social Workers : 5.50
Physician Assistants : 1.00

Number Of Beds
Total: 169
Total Certified: 169
Psychiatric Unit Beds: 24
Rehabilitation Unit Beds: 24

Provided Services
Nuclear Medicine Services
Acute Renal Dialysis Services
Anatomical Laboratory Services
Anesthesia Services
Blood Bank Services
Certified Trauma Center Services
Clinical Laboratory Services
Diagnostic Radiology Services
Dietary Services
Emergency Services
Hospice Services
ICU - Cardiac (Non-Surgical)Services
ICU - Medical/Surgical Services
Inpatient Rehabilitiation (Not Carf Accredited) Services
Inpatient Surgical Services
Obstetric Services
Occupational Therapy Services
Operating Room Services
Outpatient Services
Outpatient Surgery Unit Services
Pediatric Services
Pharmacy Services
Physical Therapy Services
Postoperative Recovery Room Services
Psychiatric Services
Respiratory Care Services
Social Services
Speech Pathology Services
Therapeutic Radiology Services

Process of Care

Heart Attack

Percent of Patients Given Aspirin at Arrival
This Hospital:

97.0%
New Hampshire:

99.9%
Percent of Patients Given Aspirin at Discharge
This Hospital:

96.0%
New Hampshire:

99.6%
Percent of Patients Given Beta Blocker at Discharge
This Hospital:

96.0%
State:

99.7%
Average number of minutes before outpatients with chest pain or possible heart attack got an ECG
Here:

7
New Hampshire:

7
Outpatients with chest pain or possible heart attack who got aspirin within 24 hours of arrival
Here:

94.0%
State:

97.2%
Outpatients with chest pain or possible heart attack who got drugs to break up blood clots within 30 minutes of arrival
This Hospital:

64
New Hampshire:

64
Patients Given a Prescription for a Statin at Discharge
This Hospital:

86.0%
State:

99.3%
Median Time to Fibrinolysis
Here:

26
New Hampshire:

26

Heart Failure

Percent of patients who were given an evaluation of Left Ventricular Systolic Dysfunction (LVSD)
Here:

98.0%
New Hampshire:

99.4%
Percent of Patients Given ACE Inhibitor or ARB for Left Ventricular Systolic Dysfunction (LVSD)
Here:

86.0%
New Hampshire:

96.1%
Percent of Patients Given Discharge Instructions
This Hospital:

82.0%
New Hampshire:

94.6%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

93.0%
State:

98.5%

Pneumonia

Percent of Patients Given Initial Antibiotic(s) within 6 Hours After Arrival
Here:

95.0%
State:

97.2%
Percent of Patients Whose Initial ER Blood Culture Was Performed Prior To Administration Of First Dose Of Antibiotics
This Hospital:

96.0%
State:

97.2%
Percent of Patients Given Smoking Cessation Advice/Counseling
Here:

93.0%
New Hampshire:

98.7%
Percent of Patients Given the Most Appropriate Initial Antibiotic(s)
Here:

94.0%
New Hampshire:

96.3%
Percent of Patients Assessed and Given Influenza Vaccination
Here:

95.0%
New Hampshire:

94.9%
Percent of Patients Assessed and Given Pneumococcal Vaccination
Here:

98.0%
New Hampshire:

96.8%

Surgery

Percent of Surgery Patients given an antibiotic at the right time (within one hour before surgery) to help prevent infection
This Hospital:

99.0%
New Hampshire:

98.7%
Percent of Surgery Patients whose preventive antibiotics were stopped at the right time (within 24 hours after surgery)
This Hospital:

98.0%
State:

97.4%
Percent of Surgery Patients who were given the right kind of antibiotic to help prevent infection
This Hospital:

99.0%
State:

98.7%
Percent of Surgery Patients who got treatment at right time (within 24 hours before or after surgery) to help prevent blood clot
This Hospital:

98.0%
New Hampshire:

97.8%
Percent of Surgery Patients whose doctors ordered treatments to prevent blood clots after certain types of surgeries
This Hospital:

99.0%
New Hampshire:

98.4%
Percent of Surgery Patients needing hair removed from the surgical area before surgery who had hair removed using a safer method
This Hospital:

100.0%
State:

100.0%
Percent of Surgery Patients whose urinary catheters were removed on the first or second day after surgery
This Hospital:

97.0%
New Hampshire:

93.8%
Surgery patients who were taking heart drugs called beta blockers before coming to the hospital, who were kept on them
This Hospital:

97.0%
State:

96.1%
Outpatients having surgery who got an antibiotic at the right time - within one hour before surgery (higher numbers are better)
This Hospital:

83.0%
State:

96.6%
Outpatients having surgery who got the right kind of antibiotic (higher numbers are better)
Here:

100.0%
State:

97.4%
Patients having surgery who were actively warmed in the operating room or whose body temperature was near normal
Here:

99.0%
New Hampshire:

99.7%

Outcome of Care

30-Day Mortality Rates from Heart Attack
This Hospital:

15.9%
New Hampshire:

14.7%
30-Day Mortality Rates from Heart Failure
Here:

11.2%
New Hampshire:

11.9%
30-Day Mortality Rates from Pneumonia
Here:

11.9%
State:

12.8%
30-Day Readmission Rates from Heart Attack
Here:

19.7%
New Hampshire:

18.2%
30-Day Readmission Rates from Heart Failure
This Hospital:

24.9%
New Hampshire:

23.2%
30-Day Readmission Rates from Pneumonia
Here:

16.3%
New Hampshire:

17.7%

Hospital Acquired Conditions

Falls and injuries
This Hospital:

0.894%
New Hampshire:

0.596%

Use of Medical Imaging

Outpatients with low back pain who had an MRI without trying recommended treatments first, such as physical therapy.
Here:

40.500%
State:

33.103%
Outpatients who had a follow-up mammogram or ultrasound within 45 days after a screening mammogram.
Here:

3.900%
State:

8.524%
Outpatient CT scans of the abdomen that were combination (double) scans.
Here:

0.012%
New Hampshire:

0.053%
Outpatient CT scans of the chest that were combination (double) scans.
This Hospital:

0.001%
State:

0.004%
Outpatients who got cardiac imaging stress tests before low-risk outpatient surgery
This Hospital:

5.800%
State:

5.357%
Outpatients with brain CT scans who got a sinus CT scan at the same time
Here:

2.500%
State:

2.723%

Hospital Consumer Assessment of Healthcare Providers

Number of Completed Surveys:: 300 or more
Survey Response Rate: 35%

How often did nurses communicate well with patients?

Sometimes or never
This Hospital:

4%
New Hampshire:

3%
Usually
This Hospital:

16%
State:

17%
Always
Here:

80%
New Hampshire:

80%

How often did doctors communicate well with patients?

Sometimes or never
Here:

3%
State:

4%
Usually
Here:

15%
State:

15%
Always
Here:

82%
New Hampshire:

81%

How often did patients receive help quickly from hospital staff?

Sometimes or never
Here:

6%
State:

7%
Usually
This Hospital:

26%
State:

23%
Always
Here:

68%
New Hampshire:

70%

How often was patients' pain well controlled?

Sometimes or never
This Hospital:

5%
State:

6%
Usually
This Hospital:

25%
State:

22%
Always
This Hospital:

70%
State:

72%

How often did staff explain about medicines before giving them to patients?

Sometimes or never
This Hospital:

19%
New Hampshire:

16%
Usually
Here:

18%
State:

19%
Always
Here:

63%
State:

65%

How often were the patients' rooms and bathrooms kept clean?

Sometimes or never
Here:

6%
State:

6%
Usually
Here:

16%
State:

17%
Always
Here:

78%
New Hampshire:

77%

How often was the area around patients' rooms kept quiet at night?

Sometimes or never
Here:

10%
State:

11%
Usually
This Hospital:

34%
New Hampshire:

34%
Always
This Hospital:

56%
State:

55%

Were patients given information about what to do during their recovery at home?

Yes
Here:

87%
New Hampshire:

88%
No
This Hospital:

13%
New Hampshire:

12%

How do patients rate the hospital overall on a scale from 0 (lowest) to 10 (highest)?

6 or lower
This Hospital:

6%
State:

7%
7 or 8
Here:

23%
State:

21%
9 or 10
Here:

71%
State:

72%

Would patients recommend the hospital to friends and family?

No
This Hospital:

3%
State:

4%
Yes, probably
This Hospital:

24%
State:

21%
Yes, definitely
This Hospital:

73%
New Hampshire:

75%

Inpatient Prospective Payment System (IPPS) - Medicare Provider Charge Data

Acute Myocardial Infarction, Discharged Alive with Complications
Average Covered Charges
This Hospital:

$14,848
State:

$22,644
Average Total Payments
This Hospital:

$8,077
New Hampshire:

$8,265
Number of discharges: 15
Here:

1.38%
State:

1.09%
Acute Myocardial Infarction, Discharged Alive with Major Complications
Average Covered Charges
Here:

$16,772
State:

$31,292
Average Total Payments
This Hospital:

$11,783
State:

$12,359
Number of discharges: 13
Here:

1.20%
New Hampshire:

1.29%
Acute Myocardial Infarction, Discharged Alive without Complications
Average Covered Charges
Here:

$9,264
New Hampshire:

$19,318
Average Total Payments
Here:

$5,695
New Hampshire:

$5,820
Number of discharges: 12
Here:

1.10%
State:

0.57%
Atherosclerosis without Major Complications
Average Covered Charges
Here:

$13,385
New Hampshire:

$13,979
Average Total Payments
Here:

$4,275
State:

$4,040
Number of discharges: 12
Here:

1.10%
State:

0.33%
Cardiac Arrhythmia and Conduction Disorders with Complications
Average Covered Charges
This Hospital:

$13,225
State:

$15,205
Average Total Payments
This Hospital:

$6,022
New Hampshire:

$5,750
Number of discharges: 26
This Hospital:

2.39%
State:

1.82%
Cardiac Arrhythmia and Conduction Disorders with Major Complications
Average Covered Charges
This Hospital:

$16,910
New Hampshire:

$21,240
Average Total Payments
Here:

$9,048
State:

$8,630
Number of discharges: 15
Here:

1.38%
New Hampshire:

1.19%
Cardiac Arrhythmia and Conduction Disorders without Complications
Average Covered Charges
Here:

$9,697
New Hampshire:

$11,879
Average Total Payments
Here:

$4,143
State:

$3,899
Number of discharges: 12
This Hospital:

1.10%
State:

1.82%
Cellulitis without Major Complications
Average Covered Charges
Here:

$14,832
State:

$13,945
Average Total Payments
This Hospital:

$6,351
State:

$5,536
Number of discharges: 30
Here:

2.76%
State:

2.35%
Chronic Obstructive Pulmonary Disease with Complications
Average Covered Charges
Here:

$13,654
New Hampshire:

$16,917
Average Total Payments
Here:

$6,916
State:

$6,224
Number of discharges: 22
This Hospital:

2.03%
New Hampshire:

2.71%
Chronic Obstructive Pulmonary Disease with Major Complications
Average Covered Charges
This Hospital:

$15,912
New Hampshire:

$19,463
Average Total Payments
This Hospital:

$8,681
New Hampshire:

$7,633
Number of discharges: 69
Here:

6.35%
State:

2.88%
Chronic Obstructive Pulmonary Disease without Complications
Average Covered Charges
Here:

$10,678
State:

$13,558
Average Total Payments
Here:

$5,205
State:

$4,623
Number of discharges: 20
This Hospital:

1.84%
State:

1.90%
Esophagitis, Gastroent and Miscellaneous Digestive Disorders without Major Complications
Average Covered Charges
This Hospital:

$12,617
State:

$15,194
Average Total Payments
This Hospital:

$5,260
State:

$4,870
Number of discharges: 33
This Hospital:

3.04%
New Hampshire:

3.50%
G.I. Hemorrhage with Complications
Average Covered Charges
Here:

$16,451
State:

$19,678
Average Total Payments
Here:

$7,120
State:

$6,897
Number of discharges: 55
Here:

5.06%
New Hampshire:

2.16%
G.I. Hemorrhage with Major Complications
Average Covered Charges
This Hospital:

$24,483
New Hampshire:

$32,200
Average Total Payments
This Hospital:

$11,700
New Hampshire:

$12,556
Number of discharges: 18
Here:

1.66%
State:

0.58%
G.I. Obstruction with Complications
Average Covered Charges
This Hospital:

$17,586
State:

$17,480
Average Total Payments
Here:

$7,028
State:

$6,275
Number of discharges: 17
This Hospital:

1.57%
New Hampshire:

0.87%
Heart Failure and Shock with Complications
Average Covered Charges
This Hospital:

$14,330
State:

$17,963
Average Total Payments
Here:

$7,101
New Hampshire:

$6,717
Number of discharges: 44
This Hospital:

4.05%
New Hampshire:

3.48%
Heart Failure and Shock with Major Complications
Average Covered Charges
Here:

$18,627
New Hampshire:

$25,245
Average Total Payments
This Hospital:

$10,588
New Hampshire:

$9,682
Number of discharges: 40
This Hospital:

3.68%
New Hampshire:

2.31%
Heart Failure and Shock without Complications
Average Covered Charges
Here:

$9,941
State:

$13,475
Average Total Payments
Here:

$4,806
State:

$4,469
Number of discharges: 16
Here:

1.47%
State:

1.13%
Hip and Femur Procedures Except Major Joint with Complications
Average Covered Charges
This Hospital:

$27,423
State:

$37,454
Average Total Payments
Here:

$13,530
New Hampshire:

$12,948
Number of discharges: 27
This Hospital:

2.49%
New Hampshire:

1.37%
Intracranial Hemorrhage or Cerebral Infarction with Complications
Average Covered Charges
Here:

$15,947
New Hampshire:

$22,352
Average Total Payments
Here:

$8,007
New Hampshire:

$8,033
Number of discharges: 26
Here:

2.39%
New Hampshire:

1.63%
Intracranial Hemorrhage or Cerebral Infarction without Complications
Average Covered Charges
This Hospital:

$15,601
State:

$19,240
Average Total Payments
This Hospital:

$5,801
State:

$5,831
Number of discharges: 12
Here:

1.10%
New Hampshire:

0.90%
Kidney and Urinary Tract Infections with Major Complications
Average Covered Charges
Here:

$13,743
New Hampshire:

$20,430
Average Total Payments
This Hospital:

$8,540
State:

$8,584
Number of discharges: 12
Here:

1.10%
New Hampshire:

0.67%
Kidney and Urinary Tract Infections without Major Complications
Average Covered Charges
Here:

$12,010
State:

$14,475
Average Total Payments
Here:

$5,428
State:

$5,062
Number of discharges: 44
This Hospital:

4.05%
New Hampshire:

2.86%
Major Joint Replacement or Reattachment of Lower Extremity without Major Complications
Average Covered Charges
This Hospital:

$31,677
New Hampshire:

$46,268
Average Total Payments
This Hospital:

$15,252
State:

$14,610
Number of discharges: 79
This Hospital:

7.27%
New Hampshire:

7.66%
Major Small and Large Bowel Procedures with Complications
Average Covered Charges
This Hospital:

$42,210
State:

$51,654
Average Total Payments
This Hospital:

$18,941
State:

$18,351
Number of discharges: 11
Here:

1.01%
State:

0.97%
Misc Disorders of Nutrition, Metabolism, Fluids or Electrolytes without Major Complications
Average Covered Charges
Here:

$11,338
New Hampshire:

$13,425
Average Total Payments
This Hospital:

$4,939
New Hampshire:

$4,658
Number of discharges: 29
This Hospital:

2.67%
State:

1.83%
Other Digestive System Diagnoses with Complications
Average Covered Charges
Here:

$22,731
State:

$17,989
Average Total Payments
Here:

$7,195
New Hampshire:

$6,900
Number of discharges: 12
Here:

1.10%
New Hampshire:

0.64%
Pulmonary Edema and Respiratory Failure
Average Covered Charges
This Hospital:

$18,300
State:

$27,759
Average Total Payments
This Hospital:

$9,152
New Hampshire:

$8,824
Number of discharges: 17
This Hospital:

1.57%
New Hampshire:

1.20%
Renal Failure with Complications
Average Covered Charges
This Hospital:

$14,357
New Hampshire:

$18,183
Average Total Payments
Here:

$7,424
New Hampshire:

$6,872
Number of discharges: 41
Here:

3.78%
New Hampshire:

2.01%
Renal Failure with Major Complications
Average Covered Charges
Here:

$29,619
New Hampshire:

$29,043
Average Total Payments
This Hospital:

$14,576
State:

$11,453
Number of discharges: 20
Here:

1.84%
State:

1.20%
Respiratory Infections and Inflammations with Complications
Average Covered Charges
This Hospital:

$16,611
State:

$24,280
Average Total Payments
This Hospital:

$10,320
New Hampshire:

$9,718
Number of discharges: 17
Here:

1.57%
State:

1.02%
Respiratory Infections and Inflammations with Major Complications
Average Covered Charges
This Hospital:

$27,376
State:

$33,384
Average Total Payments
This Hospital:

$13,655
State:

$13,028
Number of discharges: 17
This Hospital:

1.57%
New Hampshire:

0.96%
Respiratory System Diagnosis with Ventilator Support <96 Hours
Average Covered Charges
Here:

$31,906
State:

$48,539
Average Total Payments
Here:

$14,763
New Hampshire:

$16,406
Number of discharges: 12
This Hospital:

1.10%
New Hampshire:

0.89%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours with Major Complications
Average Covered Charges
Here:

$25,429
State:

$32,768
Average Total Payments
This Hospital:

$13,073
State:

$12,439
Number of discharges: 42
Here:

3.87%
New Hampshire:

3.85%
Septicemia or Severe Sepsis without Mechanical Ventilation 96+ Hours without Major Complications
Average Covered Charges
Here:

$23,793
New Hampshire:

$21,664
Average Total Payments
Here:

$8,018
New Hampshire:

$7,438
Number of discharges: 27
Here:

2.49%
State:

1.51%
Simple Pneumonia and Pleurisy with Complications
Average Covered Charges
This Hospital:

$13,938
New Hampshire:

$17,630
Average Total Payments
Here:

$7,094
New Hampshire:

$6,656
Number of discharges: 70
Here:

6.45%
New Hampshire:

3.49%
Simple Pneumonia and Pleurisy with Major Complications
Average Covered Charges
This Hospital:

$20,491
New Hampshire:

$24,810
Average Total Payments
Here:

$10,258
State:

$9,486
Number of discharges: 73
This Hospital:

6.72%
New Hampshire:

2.24%
Simple Pneumonia and Pleurisy without Complications
Average Covered Charges
Here:

$12,862
State:

$13,228
Average Total Payments
This Hospital:

$5,175
State:

$4,783
Number of discharges: 14
Here:

1.29%
New Hampshire:

1.07%
Syncope and Collapse
Average Covered Charges
Here:

$11,284
State:

$15,079
Average Total Payments
Here:

$5,326
New Hampshire:

$4,911
Number of discharges: 15
This Hospital:

1.38%
New Hampshire:

1.64%

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